Chevys Fresh Mex - Emeryville

3.4
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53 Reviews
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$31 to $50
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Mexican
Chevys Fresh Mex® is Mexican un-chained. We serve up delicious simplicity in a casual but energized atmosphere. Whether you’re with friends or family, there’s a fiesta waiting for you at Chevys.

We pride ourselves in the freshest food and drinks, made every day from scratch. Think California inspired Mesquite-fired flavor with farm fresh ingredients. We use only fresh, top-quality ingredients in our beloved recipes to create a one-of-a-kind fiesta of the senses that inspires celebration amongst food lovers, spice lovers and fun lovers.
What 53 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.4based on recent ratings
3.6
food
3.1
service
3.3
ambience
3.4
value
Noise · Moderate
59% of people would recommend it to a friend
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LV
Miami
7 reviews
Dined on September 13, 2019
Overall 4food 4service 3ambience 2

Chevys Fresh Mex is an old friend and we enjoyed our dinner except for the noise.

OT
Los Angeles
2 reviews
Dined on September 8, 2019
Overall 5food 5service 5ambience 5

We had a large party ranging from ages 2 to 83. Our waitress was kind, efficient and understanding. The food was very good too!! I

OT
San Francisco
1 review
Dined on September 1, 2019
Overall 1food 1service 1ambience 1

We Made a reservation and got there and the manager told me it didn’t matter and we still had to wait like everyone else. And the line was ridiculously long! We ended up walking out!

CB
Las Vegas
1 review
Dined on August 24, 2019
Overall 4food 5service 5ambience 4

our server was outstanding! food was very good. However there was an incident that the Berkeley Police were summoned, with the individual yelling, screaming at the waiter using foul language. Didn't feel safe or comfortable. People around us felt the same way as their were children there as well. I felt the situation could have been handled better by all involved

LI
San Francisco
1 review
Dined on August 18, 2019
Overall 1food 1service 1ambience 1

We didn’t get our reservation. They did not have record of it at the front counter so they told us we would need to wait 30 minutes. We left.

R
San Francisco
1 review
Dined on July 20, 2019
Overall 2food 1service 4ambience 3

Terrible food. Really gone downhill since our last visit several years ago. We are not finicky but everything was way to salty/inedible, including even the beans and the rice, unlike prior visits over many years to this and other Chevy's locations. At least the chips and salsa are still okay. No wonder the Hilltop location shut down.

OT
San Francisco
1 review
Dined on July 14, 2019
Overall 1food 5service 1ambience 1

I want to first focus on the food. The food is awesome. The cocktails are great!
I made reservations for 6 people at 6:00pm. We were finally seated at 6:45pm.
After 18 minutes our waitress took our drink and appetizer orders. The food is the only reason we come here. It’s consistently great! Drinks came out then appetizer...then meals.....one at a time. My son got his first.....then about every ten minutes another, then another, then another. Really?
The meal was supposed to be at 6:00pm.....we ended our visit around 9:30pm.
Maybe we will order to-go next time.

OT
San Francisco
1 review
Dined on July 14, 2019
Overall 5food 5service 5ambience 5

Birthday brunch

OT
1 review
Dined on July 11, 2019
Overall 2food 1service 1ambience 2

We had to wait over an hour just to receieve our drinks... then waited another hour for our food to come out. We didn't get checked on for thirty minutes while we were waiting for our check, AND my last margarita had zero tequila.... sooo it could've gone better.

MK
1 review
Dined on July 6, 2019
Overall 4food 4service 3ambience 3

Although I made a reservation had to wait a while to get seated, they were pretty busy and looked like lacked the staff. But then whoever served tried their best to serve satisfactorily.

BD
San Francisco
45 reviews
Dined on June 30, 2019
Overall 4food 3service 3ambience 4

Birthday.
The restaurant seemed understaffed, so there were delays

CA
1 review
Dined on June 22, 2019
Overall 1food 1service 1ambience 2

Horrible service waited 15 mins to get silverware , since we didn't get it from the time we sat down, than we had to wait another 15 mins to get tortillas to eat with our semi cold fajitas. Upsetting, we kept asking for help but they will turn around and do something else and by the time we asked a second time they got it. Food was cold, bad service, slow service.

CN
San Francisco
1 review
Dined on June 16, 2019
Overall 1food 3service 1ambience 2

We still waited 40 mins for a table even with a reservation.

M
San Francisco
20 reviews
Dined on June 16, 2019
Overall 2food 3service 1ambience 1

Some of the worst service we have ever experienced, but it was not our server's fault. It was Father's Day, and they were terribly understaffed, while the restaurant was probably busier than usual. Everything took forever to arrive (when remembered), and our 7 entrees literally arrived one at a time over the course of about 15+ minutes.

OT
San Francisco
1 review
Dined on June 14, 2019
Overall 2food 2service 1ambience 3

Early Father’s Day

BB
New York Area
3 reviews
Dined on June 4, 2019
Overall 1food 1service 1ambience 1

Only 2 servers working the entire restaurant.. incompetent manager and subpar food. Took almost an hour to be seated and then another hour and a half to be served our meal.

j
1 review
Dined on May 28, 2019
Overall 4food 4service 4ambience 5

For a chain restaurant they great. They were able to accommodate a graduation party of 16 an hour before closing. We were able to have a good meal and drinks without being rush, thank you Chevy Emeryville, CA

JP
San Francisco
1 review
Dined on May 27, 2019
Overall 2food 3service 1ambience 2

Host staff was barely aware that they used OpenTable, and had real trouble getting customers to their table. Very disorganized.

AS
1 review
Dined on May 21, 2019
Overall 2food 4service 2ambience 4

I was given the wrong order and my friend who ordered the same thing never received his order at all. Finally, after everyone was done eating we received our food in a to go box. However, it was not our order. We ordered Shrimp fajitas and only received cold shrimp on top of vegetables. We were not even provided with tortillas. The meals were comped but we still should have been provided with our original order.

CG
1 review
Dined on May 18, 2019
Overall 4food 5service 3ambience 4

The food was great! Had a reservation but wasn't seated until 20 minutes after our reservation time. Service could have been a bit better. Had a party of ten and two of our guests weren't served until the rest of us were almost done eating. The server overcharged a credit card, and didn't alert the member of our party of the mistake. A bank alert is what brought it to our attention. The server did apologize after we inquired about it, but I'm concerned that it's not a matter of policy that a customer be informed when a mistake is made with a credit card.

KS
1 review
Dined on May 10, 2019
Overall 1food 1service 1ambience 1

There was no parking anywhere whatsoever !! We didn’t even get to make it inside to our reservation. We went around for 20 mins!

r
San Francisco
12 reviews
Dined on April 23, 2019
Overall 2food 2service 3ambience 2

Place was dirty. The tables sticky dirty and floor was not swept. The food was like eating a TV dinner on a plate. The margaritas had no tequila in them. Worst Mexican food I have had in 15 years. Only saving point is a nice view of the bay.

JB
1 review
Dined on April 21, 2019
Overall 5food 5service 5ambience 5

Very happy with everything. We are in San Rafael and just found out about your location, which is great!!
Not having a Chevys in Marin is sad, but will make a point to visit this Emeryville location a lot in the future.

BM
1 review
Dined on April 20, 2019
Overall 2food 3service 1ambience 4

Waitress went on 15 minute break and no one filled in for us. Later I had to go find a manager to find our waitress who was on the other side of the restaurant doing side work.

CS
1 review
Dined on March 31, 2019
Overall 2food 2service 3ambience 3

I live in Alameda and Chevys was always one of my favorites. The salsa \used to be great (spicy with a charred roasted flavor). At this restaurant, the salsa was really watery and I honestly don't think it was made fresh. It was very bland and tasted like it had been sitting around for a day or more. The fajitas were just so so. I will not return to this restaurant.

OT
San Francisco
5 reviews
Dined on March 23, 2019
Overall 3food 5service 1ambience 3

Service was very bad. It took probably 40 minutes for my margarita to come. I ended up ordering a second one when it finally came so I wouldn’t have to wait again.

MW
1 review
Dined on March 18, 2019
Overall 3food 3service 2ambience 3

This Chevy's location is always understaffed which causes things like the following:
-Getting your shrimp fajitas without tortillas. Then waiting 10 minutes for the server to make some.
-Everyone else at the table served except 1 person. The server asked, what did you order?
-Waiting 30 minutes for a drink from the bar. By the time it arrived, the meal was almost finished.
-Long waits for non alcoholic beverages, refills, and for the server to come by and check on us.

A good rule is to revisit a table, two minutes or two bites after the food is dropped off, to make sure they have everything they need.
Have enough staff working to make sure the customer has a good eating experience.
Whatever happened to the person who just makes the tortillas? Spreading it out as side work may save you money, but it doesn't create a good dining experience.

OT
San Francisco
1 review
Dined on March 16, 2019
Overall 5food 5service 5ambience 5

It was great, food was good, service was good and just the overall experience was good

t
San Francisco
1 review
Dined on March 3, 2019
Overall 5food 5service 5ambience 5

Manager was truly helpful and went above and beyond to help me. Great server too. (I believe her name is Marina) she had to help us and serve other tables too.

L
San Francisco
12 reviews
Dined on February 17, 2019
Overall 1food 1service 1ambience 1

It was very busy. There was not enough waitstaff to take care of all the customers. Our food took over an hour with our daughter’s arriving 15 more minutes later. It arrived cold and gelatinous- there was a lady next to us with her dog at the booth and she kept complaining. They messed up our entire order - we spend $80 and regretted going the entire night- waste of time and money

EB
1 review
Dined on February 16, 2019
Overall 5food 5service 5ambience 5

Great place for families, they actually seem to like children. Servers were very attentive to our group of 8 adults and 6 kids. Thank you!

T
San Francisco
1 review
Dined on February 16, 2019
Overall 1food 3service 1ambience 1

Everything we ordered took forever to reach our table. Meals were completed by family members before the other meals were put on the table. It was SO loud. Will never return there.

OT
1 review
Dined on February 10, 2019
Overall 3food 5service 2ambience 5

Our server was very nice although got my order wrong. Which it happens not a big deal because I got my food not too long after. My friend and I ordered bottomless mimosas and received our 1st drink after our food which took 20-30 for each drink. I’m the type since I work in the industry not to complain. So I tried waiting patiently but couldn’t believe as I watched server over & over attemp to see if our drinks were ready at the service station but it was never up. I also saw the mimosas in the container on top of the service station siting there. You shouldn’t sell bottomless mimosas if you don’t plan on filling them. There should be a container filled on the table so the customer can at least refill it. There was also no busser to take our dirty plates. Host was fabulous & sat us quickly so 5 stars for her. Mostly disappointed in our slow service coming from the bar. We were late to our Warriors game.

KH
1 review
Dined on January 26, 2019
Overall 3food 3service 2ambience 4

I think our server need a little more training on cocktails and service. I order a Beefeater on ice she respone back “ what’s that “ so I told her . When she serve the soda yo my guess we have to ask for the straws . One of my guess did not get his entree until I ask for it 20 mins after I get my. She brought it out right away , which means the food was waiting at the window. It is not a pleasant experience.

SK
San Francisco
3 reviews
Dined on January 26, 2019
Overall 5food 5service 5ambience 4

Nothing at this time

P
San Francisco
18 reviews
Dined on January 26, 2019
Overall 5food 5service 5ambience 4

Consistently great food and good service. Will recommend.

FG
San Francisco
2 reviews
Dined on January 23, 2019
Overall 5food 5service 5ambience 5

Great food and a good time, as always, at Chevys. Food is fresh and served in a short amount of time. Waiter was very attentive without being intrusive. Everything (including the bathrooms, a pet peeve of mine) was clean. The view on the bay can't be beat; make sure you ask for a table near the windows. All in all, a great place for a celebration or just a nice dinner out without breaking your bank account.

KM
San Francisco
3 reviews
Dined on January 20, 2019
Overall 5food 5service 5ambience 5

Perfect place to celebrate a birthday! The chips are so thin and crispy, and the homemade tortillas are so good. The whole staff sings to your table on your birthday and in Emeryville, CA. you also get a great view of the Bay.

KM
1 review
Dined on January 19, 2019
Overall 2food 1service 1ambience 2

I was recently here for a birthday party, the reservation was 5:30 but we weren't able to sit until closer to 6:30. From the hostess, it sounded like we needed to wait until more of our party was there but also for the server to start her shift. Since this was a birthday party the timing was pretty important because we had a car coming at 7:30 to take us on to the next phase of the birthday day. I pulled the server aside to let her know it was his birthday and we had a time constraint. The server took the comment well and assured me we would have no problem with timing but that really wasn't the case. I asked her again when we had not ordered food until 7 that we would still be able to make it by 7:30 and I had to physically bring the bill up to where I saw her go in the kitchen at 7:35 to make sure the car did not leave us. I don't have any issue with the server, she just did not go "above and beyond" nor did she do anything for the birthday boy. My meal actually never came out but since we were not able to order until 7:00 I did not want to complain and make things take longer. The poor server just looked overwhelmed with too many parties in her section but 2 hours should not feel rushed and I should not leave a restaurant hungry because I feel like I'm bothering the server when I ask for help. Lesson learned and I will not be coming back.

j
San Francisco
15 reviews
Dined on January 12, 2019
Overall 4food 4service 3ambience 3

Food was ok....tableside hand made guacamole was delicious! We were a table of 8 and ordered various items which the fajitas were ranked good....enchiladas were ok. The price point for the food is a little high, but you pay for the bay view and the margaritas are good.

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