Wait service was excellent! Everyone working there is attentaitve. We had lobster ravioli and shrimp salad, both delicious. My friend had to step away for 10 minutes and the manager took my plate back to stay heated until she returned. Noise level was moderate. We were there on a Friday for lunch before the holiday weekend, was not jam packed. Yes, dine here if considering between the adjacent restaurants.
Came here on Valentine's day, had to wait an hour in line even though we had a reservation. The sushi was bad, but the filet mignon was pretty good. Not worth the $172 bill though!
Made a reservation for 8:45 waited, came to see about 40 people who also made reservations wait in a messy "line" after waiting over half an hour and only one party ahead of us were seated we left and went eat somewhere else
Not the best first impression of this place, it was busy but you would think having a reservation would get you to avoid the wait and lines but it doesn't. There was a long check in line that took possibly 40mins to a table and no one really directed where the line should be so it started overlapping. The service was alright and the food wasn't bad. We ordered the kaarage, oysters, tuna tartar, and the wagyu donburi. The food came out slow, the only ones I recommend were the oysters and the chocolate lava cake with matcha. Overall I believe there are better places I could of chose for valentines and a better experience
We went to Chaya on Valentine’s day. We had 8:00 pm reservations. It took them 11/2 hrs to get our food. The server said that they overbooked and they were slow
In the kitchen. So many people were waiting for their food. The wait alone killed Valentine’s day. They served a prix fix menu, therefor you would think they would
Be more prepared. The food edible, but nothing special.
Great place to enjoy a night out . Server was awesome
Great service. We were stuck in traffic and were about 15-20 mins late but still honored our reservation. Great service. Our server was helpful in making sure we had a good cross section of food and helped us pick our main dish (Black bass) and guided us on the preparation style (Sake Steamed). Celebrated my parents 39 wedding anniversary. Was a nice night, with exceptional food and attentive service.
We were running lAte for a play at the Music Center and besides the food being wonderful, the staff and manager seemed to go out of their way to make sure we got to the play on time. The attention and service was all first class and made us feel very special.
came from San Diego before theatre....one of us felt ill so waiter brought her complimentary soda and bitters.....so kind and it helped....i had delicious sushi and my spouse had sushi rice.
we will return again to truly dine.....it looked fabulous...
Excellent restaurant- great ambiance, wonderful menu choices. Pricy, but you get what you pay for here. The parking underground was a little tough to find with all the surrounding construction, but nice to have.
My "go-to" choice when I am Downtown for a business lunch. Vegetarian/vegan options are rare at DTLA restaurants, so I appreciate that they are available at Chaya. I wish they would include a couple more. Love the ambiance and service. Validated parking in the building makes for easy in-and-out from DTLA. Although the cuisine is fresh and creative, I do think that Chaya is very overpriced, especially for lunch.
Our server was excellent, very attentive! And the round table for our party of 5 made conversation so much nicer. The food was, of course, wonderful, as well.
Great as always.
Food and service.
Was there for a client lunch, usually an hour. We were there an 1:45!! Service could have been more swift. Not enough sushi options. I ordered the curry dish, and while yes it was hot and had good ingredients, it did not leave me pleased. This was NOT a curry dish, yet had curry flavorings. My clients were happy, so I would try it again, but the reputation did not meet or exceed my expectations. I'll try the happy hour, which I hear is good.
Service was excellent and the food was amazing, highly recommend the Uni pasta as well as the oysters. Will be back here for sure!
I had the Kobe beef bowl which was good. I mistakenly opted for the egg well done which was disastrous for the dish. It was made for a soft boiled egg which cooks in the very hot container.
The service was lovely and the wine was good.
Spectacular food and service! We had a large group, and they served us family style, so we did not need to worry about what to order, and shared lots of great dishes. Everyone had a great time and enjoyed the variety.
They were kind enough to honor a gift certificate that had a holiday restriction. But we’re not willing to honor the entire amount. They charge an extra fee for employee medical insurance which I find it insulting why not just raise the meal price rather than burry it in taxes which it is not....
I must have hit an off day at Chaya. The food is usually good but, I was disappointed today.
Service and food were outstanding. It was a birthday dinner with family attend. They addressed all dietary needs for our table.