Chaya Downtown offers some of the most thoughtful service in Los Angeles. To a person, everyone is approachable, engaged in your experience and passionate about the food they serve. This includes the Executive Chef who took time to talk with us at length about the Chaya's seafood offerings and the techniques he used to bring out the flavors of the menu.
We are looking forward to going back to Chaya.
Always great. Always a bit unique.
Will the Waiter (server) great. We were his official first customers at this restaurant.
The staff at Chaya was so kind. Everyone went out of their way to make you feel welcome in a very genuine way. They really made our experience superb.
It was awesome!! great venue, the food was delicious and friendly staff.
We had wonderful service and all the food was excellent. The waiter was very attentive and answered all our questions and facilitated our getting to the theatre on time with the dessert to go!
Excellent quality and great staff. The place gets busy real fast during the weekday lunch hour rush. Reservations highly recommended.
Great service. Really enjoyed the whole fish for three. Quiet and able to talk with colleagues outside.
The food quality has gone way down from last year. My chicken was undercooked and had no flavor. My friends had salads that didn't taste good. We won't be returning.
So-so sushi at top prices. I felt we were paying for the location and not much more.
The three of us dining all agreed that it was one of the best meas we've had in a long time. Ambiance is great, all of the staff were professional, personable and helpful. Looking forward to my next visit!!!!
Good convenient place in the heart of the downtown business district. Valet parking easily accessed though be aware that the area is under major construction as they extend the underground Metro.
Young Japanese sushi master chef delighted two of us with a 3 lb Alfonsino (Red bream) which he used half for sushi and sashimi and the other half was baked in salt. Fresh oysters to start with and a wonderful assortment of desserts. A wonderful evening.
I have eaten at this restaurant many times in the past but it has been awhile. The menu seems to have changed from my memory. I do not remember so many small plates.
My date and I each ordered an entree. The server asked my date if she wanted a starter, she said no, I asked if she liked beets, she said yes so I ordered the beet salad and we agreed to split it.
When the beet salad was brought to the table it was in a large bowl with two large serving pieces. I asked the server if he would split it and he said "No, I can't split it, I will have to charge you extra if I do that." Given the fact that the bill with tip was $128 for two I felt this absurd and small minded. The phrase "And at these prices...." came to mind. The food however was excellent.
I have seen the menu and chefs change over the years. One thing remains. Always reliable, sometimes spectacular.
Great food, sake and service! Highly recommend it and will definitely go back.
Food is ok, but not much change, same bento box with big overcharged. Had to ask waiter to bring bread for 3,4 times. Finally came, and the bread is stale.
It's regular business lunch spot, but no more. Never going back.
The service was excellent, the food was bland, I had the bento box and the fish was very dry and tasteless.
A friend of mine took me the for my birthday lunch. I was highly disappointed, I didn't say anything because I didn't want to complain in front of my friend (it was his recommendation).
For the price it wasn't work it.
I've been going to this restaurant since it opened, because before I retired it was right next door to my office. (I go to the one in downtown Los Angeles at 6th and Flower .) I also live a few blocks away, and so I go to this restaurant several times a month, and sometimes more than once during the week .
I have always found the quality of food here to be exceptional, and they source their fish from the best places. If I ever have the slightest problem with anything I would tell my server or the manager, and they take care of it immediately. (I do have to say that in the past two or three years I have not had anything to question, let alone complain about.)
Like any good restaurant, if you have special needs you should make it known to the manager before you sit down at the table. In my experience, and particularly at Chaya downtown , restaurants will always do their very best to accommodate any special needs.
I totally Love this restaurant, and people that I've taken there when they visit me always want to come back to Chaya.
My only experience is with the DTLA restaurant, though they have several other locations I think.
Food totally not worth 95+ for the dine LA.
We make a reservation with note saying we are celebrating ur wedding anniversary.
Guess what, no one even taking care of it.
Not even a candle!
Waitress was disappear for a long time.
I drop my chopstick, for like 10mins & I need to take & new chopstick from next empty table.
They clean the table & taken my wife fork... never replace it until I need to take the fork from the next empty table.
Anyhow, will give a try for the Sunday brunch buffet.
Manager offer us will treat us with a Sunday brunch.
I brought a first-timer to Chaya yesterday. Although he was amazed at the quality of his Bento Box, he couldn't take his eyes off my Petaluma Chicken Dijon (I substituted steamed broccolini and heirloon carrots for the fries). Service was efficient, but to get a table on our timeframe we were forced to dine outdoors on a very humid and warm day. Can't fault Chaya for not being able to control the weather!
Very fresh food. We were there for the brunch. All items were fresh and service was 1st class.
For some reason the service on this occasion was very slow.
Chef Joji is outstanding.
Meh... average Asian fusion restaurant. Nothing super special.
great people, great service, happy to see a new manager.. he's a great person.
Chaya is a top DTLA option for dining. Never disappoints.
Food was slow which meant we were rushed once it arrives. Nice elegant Asian dining. Waitress was professional. Hostess was so so
My family and I came to Chya for Father's Day and had a wonderful time. This was our second time here, and both times we came for the Sunday brunch buffet. The service is excellent - the staff is very kind and attentive. We had with us my three year old son who loved the food and many dessert options. I personally feel this is the best buffet I've been to in terms of the sushi and sea food...very good quality and I firmly believe we got our money's worth. Will definitely be coming back!
Katrina is excellent! Always!
Came here with my family for Sunday brunch and our server, Sam from England, was nothing but perfection! He and his team were so attentive - constantly serviced our table by clearing our plates, refilling our water and asking if there was anything else we needed. I was so impressed by the level of service Sam provided.
I would rate the food for Sunday Brunch a solid 4 stars and the customer service a solid 5 stars. There was a good selection of seafood, nigiri sushi, meat (prime rib), vegetarian options, a dessert display, array of fruits, made to order omelets and more.
For the price, I felt like it was worth it in comparison to other Sunday brunches in the city.
Chaya Downtown has been one of our favorites. This occasion it just didn't measure up. Can't be specific but it just didn't measure up to its' prior performance.
I had an enjoyable lunch hear on 5/23/17 with my secretary and legal assistant so took a client here for lunch on 5/26/17. My experience in 5/26 was terrible. It too forever to order and forever to get our food. My lunch, the grilled fish special, was probably the worst lunch I've ever had in 25 years of working downtown. Bland--absolutely nothing but the fish. A kale salad of zero interest. All in all, a pretty bad experience.
Good food. Had chirashi bowl here and the sashimi was delicious. The tuna tar tar was pretty good too. I will come again.
Amazing experience! Staff was attentive and very knowledgeable. Food was amazing and unique! Highly recommended.
Loved the vegan curry option! Wish they would also continue to offer the vegan polenta dish as well so there is another choice for vegans/vegetarians.
Delicious, different take on Japanese cuisine- recommended for any occasion or just a nice meal out!
The restaurant was very accommodating and notified us about the street construction ahead of time, to reduce our stress level while driving in this always busy part of Los Angeles.
Service is top-notch, very attentive, professional, but not intruding.
As for the food - Roasted bone marrow and black code appetizers were super-delicious, while I could pass on their brussel sprouts.
Extra bonus - The fact that you can park in their underground garage and take round trip shuttle to music center is what makes it really convenient and nicely integrated option for the theater-goers.
Came here for my cousin's graduation/birthday dinner Saturday evening. A friend recommended this place, saying that CHAYA is the restaurant that inspired him to open up his own restaurant. From the uni spaghetti to the bone marrow, everything on the menu is carefully crafted and each dish is evidently prepared with intention and care.
Service is also very attentive and helpful -- we came with someone who has many dietary restrictions and the staff was happy to whip up something else off menu. We had to add an additional guest to our party and they responded promptly confirming that we could! You won't be disappointed.
Would recommend Chaya to any and everyone...food fresh and very tasty...staff very observant and courteous...what more can i say but mmmmm good.
The entire staff was very professional and helpful. The food, even prepared en masse for the Mother's Day buffet, was delicious and beautiful to look at. Park valet and get a validation!