Nearby points of interest
Nearby points of interest
About Chart House Restaurant - San Francisco
Located at the Bay End of PIER 39, Chart House offers fine dining seafood alongside glittering views of the San Francisco Bay, the Golden Gate Bridge, Alcatraz Island and the Pier’s famous Sea Lions. In a lineup of destinations on Fisherman’s Wharf, Chart House is a breath of fresh air and must-visit.
Known for its seasonally creative dishes with a touch of the exotic, guests can enjoy a robust menu of delicious seafood and steak specialties – from Mac Nut Mahi to Wicked Tuna and the best Slow-Roasted Prime Rib in San Francisco – all while basking in unsurpassed views of some of the city’s most exciting attractions. With so much to see, smell and taste, there is no better way to experience San Francisco than at Chart House.
Whether dining after a long day of sight-seeing, celebrating a special occasion or anything in-between, Chart House’s menu, views and unparalleled service are sure to leave a long-lasting impression.
San Francisco, CA 94119
Seafood, Steak, Burgers
Hours of Operation:
Open daily. Lunch: 11:30am- 3pm. Dinner: 3pm to 10pm.
$31 to $50
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
PIER 39 Public Parking multi-level garage located across the street from PIER 39. 1 hour validation.
Cable Car: Powell-Mason Line connects downtown via North Beach, Columbus Avenue & Fisherman’s Wharf District
Powell-Hyde Line connects downtown SF via Hyde Street (Crookedest Street in the World); terminus at Beach Street
Trolley: F Market & Wharves; PIER 39 station
Cab: Taxi line drop/pick up at entrance to PIER
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Full Bar, Non-Smoking, Private Room, View, Wheelchair Access, Wine
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Distinctive dining experiences, with one great, breathtaking panoramic San Francisco view! From City lights to the Golden Gate Bridge, Sausalito, Alcatraz, the East Bay, you'll enjoy unobstructed "bird's eye view" of one of the world's most exciting waterfronts. Four semi-private to private spaces.
Chart House Restaurant - San Francisco Ratings and Reviews
We came to Chart House S.F. for are 25th anniversary and Valentine's Day. We are big fans of the Chart House restaurants all over. Steam Boat Colarodo, Monterey CA, Lake Tahoe NV, Marina Del Ray, CA ,Sausalito CA and Portland Oregon. This is the first time at the San Francisco restaurant. Unfortunately its not what we are a custom too. It started with the reception. We made reservations well in advance, with special requests for best window seat. We called two days prior to our reservation to confirm are request and to remind them of our special request. We were told no problem. When we arrived (early) we were told it was a first come first serve for a window seat and we would need to wait. We sat at the bar, where we could see at least a half dozen open window tables. We waited 10 to 15 minutes before getting drinks. 10 minutes later a person told us the table was ready. We felt very rushed to pay the bar bill and gather our drinks to get to the table. We were very surprised to be told they would not add the drinks to our table. The waiter was very nice but had to tell us no, sorry we don't do that or have that. Things that we can count on at the other Chart House restaurants. There was a lot of no we can't. As dedicated Chart House and Landry customers we are disappointed in this location. Hopefully this is not the norm. It was disappearing to trust them with our special night only to be let down.
Everything about this experience was just okay -- not terrible, not remarkable -- just okay. I spent $162 (including tip) on two entrees and two glasses of wine, and the food was just okay (although the garlic mashed potatoes were excellent!).
Our waiter took our order but then had to come back and confirm it. It's a good thing he did so, because everything he thought we wanted was incorrect! He was a really nice guy, but would've given us the wrong food.
Being at the end of Pier 39 was great, and that's what I feel like I paid for... A great view with mediocre food. Overall, not really a good value.
We tried the Chef's Menu and were so happy we did. The short rib pappardelle with asparagus and mushrooms was amazingly flavorful. The portion was large. Clam chowder was full of clams and tasted great. The Berry Trifle was full of blueberries, blackberries and strawberries. The berries were all tucked into a delicate puff pastry with whipped cream. We timed the meal perfectly and were able to watch the sun set out past the Golden Gate Bridge. Lovely evening!
As an added bonus we had a waiter who was working his first shift. He gets an A+ for doing his very best on his first day on the job!
The server brought our bread after we were served the main course. Some of the food that comes with sauce with mixed and the food without asking for our input on amount. My seafood dish was serve with closed mussels on it which I found later then I got shellfish poisoned by. The next day.
When this location first open, I went immediately. I was less than impressed when it first opened, but they seem to have worked out the kinks. This time the service was impeccable (thanks to my waiter, Ron) and the food was delicious. The manager, Amanda, also stopped by twice to make sure everything was ok. Thanks for a wonderful dinner and I am glad to see that the service is finally what I expect to see from the Chart House. Well done!
Our service was bland. Food was good if a bit cool when delivered but very little wait for food. One of our appetizers never arrived and we asked they just remove from the bill. No apology. No offer to comp with dessert or coffee. Disappointed at level of service for this restaurant. Had to wait and ask for bill.
You can't beat the views! Look out onto the bay and see Golden Gate and Alcatraz. Clam chowder was very good with plenty of clams. Service was slow, but we weren't in a hurry because we were enjoying the view. Crab Louie and Parmesan chicken sandwich were good, but not outstanding. The Louie could have had a bit more crab and the chicken sandwich was a bit dry. But overall, an enjoyable lunch
I was extremely disappointed with my experience at the Chart House. I've dined with Chart House at their Redondo Beach location and I have to say my experience there far exceeded the one in San Francisco. I love San Francisco and was looking forward to an all around great experience for New Years, but unfortunately dinner was just terrible. While we were seated in an area that had a beautiful view, customer service was extremely poor. Our server not only brought me the wrong order, a Cajun Chicken when I had ordered Chicken Alfredo, but he also served me a Cesar salad that tasted like it had been mixed in with fish. To make matters worse he had poor hygiene (really bad breathe). My mother's order was no better, she had asked for her filet mignon to be cooked a certain way and it came out the opposite. Our server didn't even dedicate time to our table like he did other guests, he asked us maybe once if our food was okay and also seemed annoyed the times we asked for anything we needed. I left the restaurant hungry and ended up ordering a hot dog from the stands around the pier. All around disappointing experience.
Sad. I know the Chart house from southern California. Went for a simple lunch, and it's disappointing to see that restaurants in this area slowly - but surely - become tourist-level food experiences. Soggy salad (REALLY soggy), cold fries, inattentive wait staff. Just sad. Great views though!
Food was OK. Menu - Which one? Several were circulating and the waiter wasn't sure. Drinks did not remain full. Wine is rediculously overpriced for the selection. It's a tourist trap restaurant with a great location. In SF, many other choices are much more interesting. I want to recommend, but really can't.
Went for early Christmas Eve Dinner:
Seated quickly, but waited 25 minutes for server to come and take our order. The server apologized saying several servers and two cooks quit. With that information we placed our entire order from drinks to dessert. Waited another 20 minutes for drinks. While waiting the managers stopped by our table to check on things, clearly clueless because the only thing we had been served was water. Finally the server brings over two out of the three drinks. As the server is walking towards me he spilled 1/3 of my drink. He then had to go retrieve a wine glass and didn't bring our lemonade. We had to ask for bread twice. When our entrees arrived one was incorrect. About that same time I asked for some more water. While filling my water the server knocked over my cocktail spilling it on me and broke the water glass, leaving glass shards on the placemat ( I flipped it over myself to avoid any small glass shards). When the server brought the correct third entree I reminded him we wanted the lava cake and to go ahead and put the order in. Another 35 minutes passed before we finally were served the lava cake. Right before the cake was served the manager came over to check on us and assured the cake was being expidited. I commented to the manager we ordered it when we placed our order, reminded them when our third entree was delivered...honestly I'm not sure why everything was so messed up. The service was awful, food ok when finally delivered and the dining area was loud and dirty. I still tipped the server $50 because everyone can have an off day. I believe management should have been aware and stepped in to help. I will not return to this CH. Tahoe never disappoints.
The entrees were very poor quality. We had the seafood cioppino and it had no taste. The sauce had no flavor at all. The Mac Nut Mahi was also terrible. The fish was over cooked and lacked any flavor. The service was terrible. We were there 10 minutes and no one brought water or bread. We ordered a nice bottle of white wine and they did not keep it cold in an ice bucket. The wait person asked how was our food and we said it was not very good. His response was "it's edible, right?". The prices they charge was not just for "edible". Their only saving grace was the manager came by and asked us how we enjoyed our food. She was surprised at our experience and did not charge us for the entrees. We would have much rather have paid and enjoyed our meal.
Our anniversary celebration lunch was exceptionally good. Our window seat had a good view of Alcatraz despite the rain. The waiter was gentle, polite and soft spoken and that already made a good start for our lunch. The food that we’re served did not disappoint. It was much better than expected and without being charged an arm and a leg. Consider the quality, it was good value and we would definitely return if we’re happen to be in the neighborhood.
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