Chart House Restaurant - Philadelphia
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- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
Hot Chocolate Lava Cake
a rich chocolate cake with molten center, made with godiva liqueur. served warm, topped with chocolate sauce, heath bar crunch and vanilla ice cream
Philly Cheese Steak Omelet
Slow roasted prime rib sauteed with onions and cheese sauce. Served with breakfast potatoes
Possibly the best dining experience of my life! Shrimp beignets were incredible. Seafood pot pie amazing, lava cake insane. Service was awesome, a little slow due to Covid but such nice folks!!
Food was excellent, however service needs improvement. The delays between the different courses was outrageous. Never even filled our water after the first glass was provided.
Pros: The food was very good, drinks creative and tasty, and the views wonderful.
Cons: The service was horrible. It took two hours between ordering our entree until it was served. During that time our server stopped by twice: one time to ask if we wanted another drink and again to ask us what we ordered. When I complained to the manager, she lied to us saying the delay was due to our order going to another table (I checked with the other table and that is not what happened). When I called the manager on the wrong table lie, she then said that it was the fault of our server.
It's been quite some time since I've been here. I came because of high quality of service and fine dining experience they used to have. We were stuck between 2 really noisy tables and no one ever addressed the noise level. Our food came out wrong and took an excessively time to receive. When my husband told the manager his steak was cooked too rare she suggested he take it home and cook it longer. We were shocked with the response. She did remove 13.00 from our bill because a waitress spilled water and ice on my legs but she didnt seem concerned with our concerns. We were extremely disappointed and quite surprised considering this establishment's reputation.
Celebrated my boyfriend 35th birthday it was so beautiful
Great place to eat, very good environment. I would recommend
We had a reservation @ 845.. I don’t know if they were short staffed but it took 30minutes to see our waitress every time . We never got any water at the table wanted more drinks but we knew it would take our waitress 30min to see us. On this night service was not great.
Paneed chicken over cooked and dry
My server never gave us bread for the table, I was not seated as I requested I was near the bathroom and stairs
I wanted to take my girlfriend somewhere nice for her birthday. I Googled different places in Penns Landing due to the nice views and location. I found Chart House. I booked my reservation online. Super quick and easy. I called two days prior to the reservation to ask about what they do for birthdays and such and I asked about seating. I would say to reserve your spot in advance and then call about seating. We were able to be seated by the window to look out to the water. It was super nice and when the sun sets, it is so beautiful.
The Charthouse is one of my favorites for food, service, and atmosphere.
Great food. Perfect server.
Service was slow and food was fair. Not the Chart House quality we have come accustomed to dining at. Will not return to this location.
I really enjoyed the food and ambiance. We had a 7:30 reservation and weren't seated until 9. They were extremely short but why couldn't they be courteous enough and say hey here is a few dollars off your bill for the wait we apologize but are short staffed. Customer service goes a long way and for the price it should be exceptional. That's all I want to say. Thank you
The restaurant is outdated and dirty. The service was not at the level of a Landry Group restaurant. My steak was over cooked and they forgot my sides which arrived when I was almost done with my steak. Great location and potencial but it’s was not the experience I expected.
A Beautiful dining experience...a lovely anniversary dinner we had.
very nice, good food, had a new server on her 2nd day and she put up with multiple allergies and modifications for us which was really great!
My experience was awesome as usual. Every time I visit this restaurant I enjoy myself. The food was great, the waitress and service was great also. I would recommend this to anyone looking for good food and a good time.
We went to the Chart House to celebrate my mother's birthday. The look and ambience of the restaurant were superb! Donna, our waitress, was very sweet and attentive. The food was amazing! We especially loved the crispy banana split! The chocolate peanut butter swirl ice cream was sublime! They could sell those crispy bananas alone! The appetizers were amazing as well. We had a minor issue with my entree and the management fixed it quickly and gave me my dessert for free. I would recommend the Chart House to everyone I know.
Excellent food. Our waitress was amazing and made sure we had everything we needed!
This was not my favorite. The food was okay but the environment was beautiful.
Horrible service, wasn't worth the wait or time, actually left before I even ordered.
Mike did a great job serving my friend and I..will be back again...love the Chart House..CS
Parking and location amazing
Food and Service average at best
Prices don’t match food quality, meal was hot and tasty, just not average.
It was crowded for a Wednesday, but it was very good. We were celebrating our wedding anniversary and we enjoyed the food, service, and atmosphere.
It was our first time and we enjoyed ourselves
Had a great meal outside on the river front. Had an EXCELLENT server too!
Everything was great. Our servers were very attentive. Everyone was very happy with their meals. We didn't feel rushed. Overall a very enjoyable experience.
Waitress was absolutely fabulous! Food was very good too. My husband and I were there at least 35 years ago and not one thing has changed on the inside. Sadly this place is a desperate need of an updated. Wall paper peeling off the walls, dirty looking furnishings. Took us 20 minutes to get out of the parking lot due to the idiots working the lot Nextdoor at the Spirit of Philadephia and the rude patrons going in the out driveway.
Food was good, area was quiet and scenery was nice. Service wasn’t ideal and felt rushed and rude from the server. Should be fired and work at McDonald’s. 7/10 overall.
It was our 11 year wedding anniversary and we wanted to try this restaurant. We were happy we did it was great we walked in at the time of our reservation and was seated at a table in an area that we chose in a quick manner. Our server was very knowledgeable on the food and took our orders and got our food out to us quick. The food was delicious
I love the Chart House but it is in serious need of some updating. The carpet felt sticky under my shoes and was noticeably old and worn. The food was great but it was seriously understaffed. The service was as good as the servers could make it. We had a very nice time regardless and I will go back I just hope things are better next time.
This was my first time visiting but will not be the last. Everything from soup to dessert was delicious. Service was a bit slower but attributing that to the pandemic. The view and the ambiance were perfect for the evening.
We had Michelle as our waitress and she was extremely nice! The SpinDip was great. The prime rib was cooked perfectly and the lava cake to end the evening was delicious. Def will come back.
Great experience!! Excellent food as usual!! Will be visiting again soon!!
Everything was right about this place. It's a good place to eat with friends, family or on a date
Took my husband here for his birthday dinner. He enjoyed his meal. We both enjoyed our meals. The view was to die for. Parking was a ease and the service was wonderful.
The food and service is excellent! The view of the river is a nice bonus.
We haves dined there many times in the past. While we feel our last few experiences were declining. This visit was very lackluster. The food was good , not great as one would expect for fine dining. The service wasn’t bad. It just seemed like our server didn’t want to be there and wasn’t friendly. We may not choose the chart house again in the future.
Birthday dinner- waitress was lovely but she was overworked with way too many tables!
You can order delivery directly from Chart House Restaurant - Philadelphia using the Order Online button. Chart House Restaurant - Philadelphia also offers delivery in partnership with Postmates and Uber Eats. Chart House Restaurant - Philadelphia also offers takeout which you can order by calling the restaurant at (215) 625-8383.
Chart House Restaurant - Philadelphia is rated 4.3 stars by 4394 OpenTable diners.
Chart House Restaurant - Philadelphia does offer gift cards which you can purchase here https://www.landrysinc.com/giftcards/default.asp.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.