Chart House Restaurant - Philadelphia
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Sun 4:30PM - 6:00PM 8:00PM - 9:00PM
Mon - Thu 4:30PM - 6:00PM 8:00PM - 10:00PM
29th wedding anniversary
It was great
Long wait to be seated however our waitress was very pleasant. The bartenders seemed overwhelmed. Service was slow as the kitchen was backed up on orders. Soup was good but cold.
The salad bar was not fully stocked, the food was cold, we asked to speak to the manager and it took him a very long time to come over. We will not be returning.
The evening started off great we were a few minutes early so we waited at the bar. Bar maids were awesome suggested a drink that wasn't too strong I had 2... I'd asked if we could sit by the window and they were great with honoring that while letting me know it'd be a few extra minutes, I appreciate that. We were seated beautiful view and the ambience was awesome. Ordered appetizers and bread. Time went by waitress continued to check on us but over an hour went by with no main course everyone around us were eating and finishing up their meals while we were still waiting. The waitress ultimately got the manager involved but we still waited another half hour. It really was disappointing and took away from the whole experience. The manager took the appetizer off our bill but I didn't even want my dinner after the long wait. He/ she never even came over to speak to us or anything. I'd heard good and bad things about The Chart House and I was planning on taking him back in April for his birthday but don't think we'll be going back.
Don’t dine here! This restaurant dining experience was the worst I have ever had in my lifetime. The hostess was rude, the manager was sarcastic and verbally abusive to his waitstaff and to the patrons, and the food quality was poor. You can get a better meal at Red Lobster. I had steak (I know, I should have gotten seafood, but I didn’t), and the meat was awful...tough and chewy. I couldn’t cut through it with the steak knife, and it was improperly cooked. I am so disappointed in the whole experience- I am not even willing to give Chart House a try in any other city, anywhere, ever.
Save yourself heartache and reserve a meal anyplace else in Philadelphia besides this restaurant.
My husband and I each had the bronzed Swordfish. It was delicious. My son had the Porterhouse which he loved. Excellent service!
Fantastic food! No as expensive as you would think!
We had a nice date. The food was great and the staff was attentive. I will definitely be back.
The service was great and I enjoyed myself!!! I’ll definitely be back!!!
My boyfriend and I came here for a Valentines day dinner and it exceeded both our expectations from the moment we walked in! The hostest gave us a table with a beautiful view by the window when she heard we had a night away from the kids. Our waitress was very attentive and her food reccomendations were spot on! My boyfriend had the prime rib and i had the stuffed flounder! Looking forward to coming back soon!
Food was great and service was good the noise level was very loud with a group next to me was loud and flashing pic. Made it very bad for me and my wife
From the moment we pulled up to valet parking everything was carefree. We walked in were taken right to our table with a water front view. Our waiter Jason was wonderful friendly but gave us space. I don’t once feel rushed. The head waiter checked on us a few times even made sure If the temperature in the building was okay. Food come out in a nice timely manner. And our waiter met every need before we had it. The food was perfectly cooked and full of flavor. We will definitely go back for another date night
Beautiful place. The food was great and the atmosphere was vary romantic. I would love recommend this place to everyone
Everything was perfect: the view, food was amazing, and service was nearly perfect. Food took a little long but I guess because it was Valentine’s Day
Usually it’s a good experience, however I guess because it was Valentines Day it was just busy? I don’t know! Ok, when we arrived we were early, so we set at the bar until our table was ready. We were seated and the waitress came over and gave water and took our beverage order. Our waitress brought bread and then our order for appetizer. Appetizer was good. Then waitress taken order for entree. That’s when we waited so so long for food to come out. Our reservations were for 8:15 pm, we were seated slightly early and the food just took so long to come out. We didn’t have steak just seafood. Our waitress disappeared for a while. Had to look for her. Everybody else’s waitress or waiter was very attentive to their customers. We have been there multiple time and never ever had an experience like that from Chart House. Our waitress forgot to give our credit card back. We called another waitress to help us. We spent good money. However we still have our waitress a tip. Everything was fine up until we ordered the main course and then it went down hill from there! It was never like that before. Chart House is one of my favorite restaurants. I just disappointed that night.
Great food , the portions are large even though the description may tend to make you think they are smaller . Yes they do have dessert here, their chocolate lava cake topped with strawberry ice cream if it’s in season is amazing! Get a seat by the window for the view of the water for sure . Totally a wonderful date night place for dinner . Don’t bring kids, it’s not that kind of atmosphere.
We had not been there in 20 years. It was great then and even better now We thoroughly enjoyed our evening.
We went for Valentines Day here in Feb and had the most wonderful dinner there. Our dinner could have not been more perfect! It was so delicious and cooked perfect. Our waiter Alex was one of the very best waiters we have ever had, we want him again when we go back soon! He was so professional and was so on it. You will love the Chart House in Phila, and we highly recommend them.
Was in Philly for business on Valentine's Day and was trying to find a last minute reservation and they had slots available. I ordered Oysters Rockefeller which was not broiled quite enough and the stuffed shrimp which was okay but not great. Based on the pricing, the food and service was pretty much what I expected.
Outstanding as usual
I left a $20 tip cash But three days later when I checked my bank account The waiter Added a $40 tip on my receipt Without my consent just watch out if you go here. I don’t recommend it either.
Made Valentines Day very special...
I went there with my friends. I ordered salmon. My friends food came. She said my order coming soon. After 30 minutes, she said does have salmon now. After I order Caesar salad. I waited 20 minutes. Order not coming. After I paid which one we eat and I canceled my order. It’s crazy. Bad night for us. They mess up our night.
Enjoyed my birthday with you guys. Mr. Carrol my waitress was fantastic. I absolutely love the rock fella Oysters. I’ll be back soon
The atmosphere’s perfecto. Plus, a panoramic view of Doublecross City just across the river.
Been going to Chart House in Philadelphia for many years always very good!
Ambience amazing; food quality and service lacking. With a sniffing up by management , this place could be a real gem . Too bad they have let it go some much. It’s like they don’t even try because they are located on the water
The food was horrible like frozen school lunch
It was a great experience, will return for sure!! Our server was awesome, she was attentive any so professional! She is a credit to your restaurant!
Food was excellent! Service was fantastic. Alex was knowledge and very personable. Overall wonderful night.
Had a family dinner for my birthday. Great food and service. Only draw back was we had to wait for everyone to arrive to be seated and we wanted to add people to our reservation and they gave me a hard time. Great place to eat and has valet parking and water views
We had been to Chart House many years ago and were pleased. We decided to make an early reservation for Valentine's Day. We were seated within minutes of our arrival at a table with an amazing view of the river. We were accompanied by a very loud neighbor at the table next to us which is the only downfall. But that is through no fault of the restaurant. Our server Alisia (sp?) was awesome. She was attentive, courteous, friendly and knowledgeable. Our courses were served at excellent intervals affording us a lovely relaxing evening. My husband boasted the NY Strip he had was his best ever! Our shrimp cocktail was presented in glorious fashion. Everything was excellent from start to finish. Pricing is moderate to high depending on your entree. I highly recommend Chart House.
Great food, great service, great view.
Food presentation was excellent.
Service was excellent, but slow, considering the restaurant wasn’t very busy.
Would definitely go back again
Party of 5 arrived at 7:58pm. Reservations at 8pm. Sat us at 8:15pm. Server took orders at 8:40pm. Appetizers arrived at 9:20pm. Notified of mashed potato outage, and offered baked potato instead at 9:50pm. First plate of food arrived at 10:00pm. By that time we had to leave (dinner with a child and working adults). Couldn’t stay to enjoy so requested to go containers. Mine was boxed before I saw it and then was placed in front of me. I opened it to be sure it was at least accurate, it was cold. Stuffed shrimp with crab meat had CLEARLY been sitting out. Untouched. Uneaten. Un-transported to our table. Never had a bad experience here before, but now there is new ownership. Figures. Sucks now. Never going back. What a waste of prime real estate.
The restaurant was great one of the best calamari starters i have ever had. the only thing I could complain about was the oysters they were not cleaned out of the shell the proper way but we will be back the swordfish was out of this world my wife had the snapper that was great also.
Great view and great food! Drinks were delicious and that’s a lot coming from someone who’s not a fan of alcohol!