Chart House Restaurant - Newport (Cincinnati)
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Sun 4:30PM - 6:00PM 8:00PM - 9:00PM
Mon - Thu 4:30PM - 6:00PM 8:00PM - 10:00PM
Took a n unusual amount of time to get our food
Everything was outstanding as usual. This is one of our favorite restaurants!
Great view. Food quality is only fair. We ate there on 10/11/19 and had NY strip and stuffed shrimp along with the salad bar. The lettuce was borderline needing to be discarded. NY strip was only OK. The shrimp was supposed to be stuffed with crab; didn't see any crab, only stuffing & was served with overcooked & bland orzo. Our waiter brought rice to replace orzo, but it was not much better. They need to improve the quality to match the prices they charge.
A great experience - as usual!!! Looking forward to returning.
Great waitress, great view of city,
The service was excellent and the food was delicious. We were seated by the window and was able to take in the views of the river and downtown Cincinnati. The atmosphere was pleasant and it wasn’t overly crowded or loud. Would definitely recommend this for date night or happy hour.
We had a great time. The food was great, as was the service. We will definitely be coming back in the near future.
I requested a window table. Over the phone the hostess confirmed a window was available. When I arrived they wouldn’t seat at the window due to the server receiving a 10 person table 10 minutes earlier. Window tables were available. As a frequent diner at Charthouse I should have able to host my out of town customers as confirmed by the hostess prior to my visit.
Great food -Great service -Great view -No rush to get you in and out
Walk in the door a little early to get a cocktail at the bar. Hostess tells us folks have called in sick bartender is real busy. Get to the bar bartender acts as if he is doing us a favor by waiting on us😩after sitting there for 15 minutes btw only one other guy at the bar. Waiter very nice beautiful view food fair. Don’t think we will be returning.
Food was mediocre. Nothing to brag about. Mashed potatoes dry
Soup too thick and not a lot of flavor
Prime rib was good
Outstanding dinner with my wife and 2 sons (21 years old and 13 years old). Our server was fantastic (Chris) and his recommendations for dinner were great. We went there as part of the 'greater Cincinnati restaurant week', and enjoyed some wonderful meals for only $36 each.
Chart House was the perfect spot for a surprise, romantic 30th birthday dinner for my boyfriend! We had a table with a view of the river/Cincy, and the environment was wonderful. Service and good were equally great. We were lucky in that it was Cincy Restaurant Week, so we had a beautifully curated menu to choose from for 3 courses for only $36/person. It can be tough to find somewhere to cook prime rib rare and do it well, but Chart House nailed it. The calamari appetizer, clam chowder, and lava cake were also to die for!
Enjoyable, friendly with great tasting food
The waiter was outstanding. The dinner was exceptional as always
My wife’s birthday
Absolutely horrid. I had a party of 6 Friday the 27th with a 7:15pm reservation. Wasn't sat til almost 8pm. The hostesses kept telling us they were waiting on a table that has been sitting almost 2 hours to move. How is that my problem? Also that "table" spent good money and should be allowed to sit as long as they want. The manager offered some free apps for the wait, but I would have much rather been sat at the correct time. Some us of had plans after dinner and being so late really screwed them up. The apps where these really gross mushy crab ball things, that only 2 of us could eat due to allergies and pregnancy. They server was busting his hump but there must have been only 3 people working. Drink refills took forever. Orders were not correct. Food was so salty and gross I had to send some items back to be taken off the bill. By the time the bill came we too were almost sitting for 2 hours. The manager screwed up and over booked and understaffed and tried to place blame on people sending way to much money for really less than mediocre food. Super small portions everything tasted like salt. Also who grills lettuce? That is not a salad. That was old brown greens "charred" to cover up how out of date they were. I will never go back and I will tell anyone in the city to go to any other steak house. We have a lots to choose from and Chart House is waste of money.
Restaurant Week menu was a good deal, we appreciated the discounted appetizer, as well. My friend said the Prime Rib was the best she's ever had!
Wonderful food and view! Jeremy was one of the best waiters we have ever had. He had great recommendations, was very pleasant and we always had what we needed. I highly recommend for an amazing experience.
$15.00 bottle of wine cost $60.00. The bottle was too warm. Service was slow and unattentive. The food was the worst of all. I ordered prime rib and got a fatty half inch thick standing rib roast. You know if you don’t want to do restaurant week and do it well don’t do it. You should be trying to win new clients there is no way you will get anymore of my money. Horrible. What a waste of a beautiful view.
The staff is excellent and attentive. The food is always exceptional. For the location and atmosphere the prices are reasonable.
Quite and scenic view, brought customers from Portland Oregon and they were truly enlighted.
Great location overlooking the Ohio River and downtown. The service was very slow even though it was not crowded and the servers were cold and one even reprimanded us for directing a dish to the wrong person. A medium rare steak came out very rare and had to be sent back. Food presentation was good but flavor was lacking and price was much to high for what you got. Overall it was OK and the reason we walked out so disappointed was mostly due to the attitude of the servers. It used to be one of our favorite places to eat...
The staff did an excellent job in meeting our seating requests, the weather was perfect, the view of Cincinnati was spectacular and the food was prepared to perfection. I would recommend this restaurant for any occasion.
Amazing dinner, food was hot and perfectly prepared. Our server was fantastic. Beautiful view of the river and the boats. Steaks were perfection.
The last time we were at chart House shortly before it closed the food and the service was not so good at all. Since we saw it had reopened we were a little reluctant to try again, so we thought we’d give it another chance! It was absolutely excellent all the way around. Our waitress was very outstanding. Everything was so good this time we even signed up for the Landry‘s program. We will definitely be back. Thank you for a nice early dinner!
Waited 25 minutes for a someone to wait on us. Unacceptable
Nice, quiet meal at a table with an incredible view of Cincinnati at sunset. What more could we ask for at dinnertime.
Made reservations for 8pm, wan’t seated until 8:12p
Was able to order the food right way (8:20p), however did
Not receive my food until 9:25pm. Yes, 9:25pm!!
In addition to that, my Hot Lava cake was a cold Lava cake, cold chocolate pudding!
This was such a shock to my wife and I, because normally everything is excellent @ The Chart House.
Not sure if we’ll return!
Chart House is a special treat for special occasions, and we gather our friends often to enjoy birthdays & anniversaries!
This visit disappointed us in service attitudes, (blaming the busy bartenders and cooks) and with a reservation at 7 PM our dinner arrived at 9:25.
Yes, most of us are members.
Since we chose the restaurant, we were embarassed in front of our friends.
Extremely slow service.! We were one of the lucky ones to get our food. Many tables were waiting for over an hour to get their entrees. One couple even joked that they didn’t know they had ordered breakfast! Not sure what was going on but I wouldn’t go back
Always enjoy the riverview from the Chart House and excellent food. This last visit the front desk was a bit scrambled- had trouble finding our reservation for our dinner event. . they did figure it out. Unusual as they are usually on top of everything there. Otherwise the food and the service were tops which we have come to expect there.
We were there for a birthday, and everything was wonderful. The food is excellent and the view is fabulous.
The meal was fantastic, but the service was even better. We walked in the door greeted with congratulations on our anniversary. The staff was extremely professional & friendly. I’d recommend the Chart House to Everyone for every meal, but they really make your special occasion!
Liked it. Was like a Morton’s - expected that quality and restaurant met expectations.
Great experience! Food was delicious, service was fantastic. And they surprised us with a dessert for a birthday celebration. Can’t wait to be back!
Tasty food ,great ambience(the Ohio Rive) and excellent service.Also best early menu and happy hour in the area.
Great view of the river no matter what the weather. Great food and excellent service -- except the man in the gray suit who was rude. Have seen this type of behavior from him before. Music was way too loud even after we asked for it to be turned down. People talk louder and louder to be heard over the music. Salad bar is great.
Window seat, attentive waitstaff and a delicious meal made our wedding anniversary dinner special.