Chart House Restaurant - Longboat Key
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- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
served with Yukon gold mashed potatoes
crisp romaine, shaved Parmesan, croutons & our own Caesar dressing
The service was totally unacceptable
Ordered twin tails with filet. Undercooked/raw beef. Sent back returned correct. Tried tails. Undercooked/raw. Sent back took till end of meal to be replaced. Very surprised and disappointed as it was our 34th anniversary.
My drink was not what was ordered. My Prime Rib was ordered medium and it was like shoe leather. My lava cake was not warmed up
The view out to the pass is enjoyable. Tables are spaced out comfortably for social distancing.
Our waiter, David, was right on the ball. He was there when we needed something and our order was 100% correct and prompt.
The manager, Shannon, checked in several time to make sure our dining experience was perfect. He was sincere in his concern about an issue we had on a previous visit.
Thanks to both. It was a nice relaxing evening.
Worst service. Served lobster tails that were bad, then waited a long time (3 of the other people at table finished meals) then were served bad tails again! Manager seemed more interested in busing tables instead of providing good customer service to maintain the integrity of the restaurant. When asked for the managers contact information, she said she didn’t have any cards to provide. We have gone to this location many times over the years and this was the first worst experience. We own our small business in Ohio and take pride to the fact of providing good customer service to our customers.
A great dining experience. Food is great and the view is exceptional.
The view from the balcony was delightful.
Our server, Matt, was excellent ensuring our food and beverages were served in a timely manner and were to our liking.
Service was horrible. The worst service we have ever experienced.
Dined outside, perfect weather, dolphins, amazing waiter. Could not have been better.
Good menu and items we chose were tasty also excellent window views
C.19 results in well-spaced and/or empty tables ... but the experience was excellent. No complaints.
Great server Melissa and Shannon was very welcoming and helpful!
Server was great! Food was excellent!
We seem to go to the Chart House for special occasions since the food and service are always top notch. In this time of Covid we weren't sure what to expect but found the indoor dining to be spaced in a way that made us feel safe. As all of us know service in the time of Covid is always a bit stretched and this was the case the night we went.
We were greeted and given our own personal menus commemorating our anniversary. The seafood was suburb. Cooked to perfection and served at the correct temperatures.
The whole experience was most enjoyable and a welcomed safe night out during these Covid times.
Thought the food was sub par for the price point
Wonderful dining experience!
Excellent food and service. Spectacular view as well.
Very good, as usual.
Absolutely amazing experience every time!
Fuimos a celebrar el cumpleaños de mi esposo. Ya habíamos visitado el restaurant en Melbourne y nos encanto, por eso escogimos este lugar para nuestra cena especial y quedamos encantados, como siempre.
Excelente atención, buena comida y buenos cocktales.
Ah y el postre super bueno!!!
When you go to a Chart House you know you get reasonable good food and service. In our visit to Chart House that was the case. We sat outside in the patio due to the current virus situation. We noticed that in the dining room there was not much separation between the tables and the people dining.
it was wonderful it was my Dads 70th birthday and he had an amazing time
The food service and the ambience we’re perfect. We would definitely recommend this restaurant for any occasion.
It was a great way to celebrate my birthday. The salmon was tasty and the views were priceless.
Great table by the window, excellent food and service and a lovely experience.
Terrible we will never go back! Food and service has changed. It had been a few years since we dined there.
We went there for our anniversary. Melissa was our waitress and was AMAZING!! All of the food except one of my husband’s twin lobster tails was amazing. I only wish their amazing salad bar could be open- but Covid ruined another good thing:) My only other issue was bread crumbs on my asparagus- not that it tasted bad but had no idea they would be there
Overall, very slow/poor service. Sat at the table for over 20 minutes before someone even brought water to our table and that was after we had to ask. Repeatedly had to ask for basic items, and some were never delivered. Definitely not even close to a higher end dinning experience.
Food was under cooked, even after sending the filet back it came back out raw (blue) in the middle. Wait staff was rude to start. Reservation was for 7:30pm and didn’t get seated until 8:15 and food didn’t make it out until after 9:00pm.
We had a great time at the bar before our reservations. Bar tenders were super. Our reservation was at 6:15 and we were promptly seated at 6:10. Great food and service. Thanks for a nice evening
Chart House always a good choice. It was our anniversary, thought they might have given us a free dessert.
We had not dined at Chart House in quite awhile. Overall not a good experience. Server was nice but was not well trained. Ordered the 3 course seafood menu. Specifically requested the Mahi not be overcooked and dried out. The kitchen prep time was very slow. They sent my soup course and mussels out at the same time. My husband’s soup and appetizer arrived at about the same time as well. The mussels were overly salty and the mahi was overcooked and dried out.
Would not return anytime soon. The view is not worth the mediocre food. The table next to us also complained about the delay in receiving their food and that the preparation was not as described on the menu. Apparently our experience was not unusual.
Had a wonderful meal. Great menu and bar selection. Our server was awesome.
Enjoyed a special occasion birthday dinner at this restaurant which we’ve enjoyed for the past four years. However this time we were disappointed in the food and special touches we’ve enjoyed in the past. The twin lobster tails looked more like two oversized shrimp, and the stuffed shrimp was cold and just mediocre. In past birthday dinners a personalized menu was provided which apparently has fallen to the wayside. This may be a function of the ups and downs of a crazy year, but we won’t be going back for sometime. Our waiter was outstanding and he is one of the best we’ve ever.
Wonderful belated 30th anniversary dinner on the pass on Longboat key. Great food, drink and service. Memorable.
Full restaurant, 5 servers equals a disaster. Took forever and when food came to us or others, it was wrong! Crab legs that weren’t cut, appetizers missing chips that go with since they were out. Terrible for any establishment!
Social distancing was iffy, some staff didn't know how to wear masks appropriately. Been here many, many times; this time crab legs were not cracked for us and had to send back bc they are impossible to crack ourselves. Service was a bit off, I think they took too many reservations and not enough staff. Manager did respond right away. Views gorgeous and food still outstanding!
Vent dripping water on the table and my family members. Did not have baked potatoes. Steaks not cooked correctly. Waiter basically ignored my table through most of the evening. Many mistakes made on the entrees/orders and many items had to be sent back to kitchen. Beverages came out at different times...3 drinks came out then 2 more came out almost 5 minutes later, then more came out later...??? We sat for over 20 minutes at the end waiting to order desserts and coffee but waiter never came back. Waiter bragged that the baked potato that was ordered (but that they didn't have) was taken off the bill as if that was a favor to us???? Asparagus was horrible and so were other items. So, overall, service was horrible, food was not good, drinks were not the best, and we had moldy vent water dripping on our head (even after you all moved the tables it was still dripping on my nephew). Talked to the manager after the experience and nothing was done. Way over priced for this kind of experience...really seems as if this restaurant has gone way down hill.
Wonderful restaurant on the water. Everyone enjoyed their food. We would go back again.
Service was slow. Restaurant was not busy. The advertise "Happy Hour" but it's only in the bar lounge area. Once seated for dinner no more happy hour.
Chart House Restaurant - Longboat Key offers takeout which you can order by calling the restaurant at (941) 383-5593.
Chart House Restaurant - Longboat Key is rated 4.3 stars by 4304 OpenTable diners.
Chart House Restaurant - Longboat Key does offer gift cards which you can purchase here https://www.landrysinc.com/giftcards/default.asp.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.