* my reviews are honest & unbiased. I'm not paid for reviews. I truly believe honest reviews help shoppers spend money wisely* my hubby took me here for my birthday & it was very nice. The staff was friendly,knowledgeable, & prepared. The atmosphere of the place was also warm & inviting. I really enjoyed the layout & the view we had (Seated close to the window but not a ground window seat..we could see the water uninterrupted)
& last but never least , the food. The food was awesome & I go to qlot of restaurants so impressing is tough)  the food was very fresh & flavored well. The menu was great, 

I hadn't been here in awhile and things have improved significantly since my last visit. Finally upgraded carpet and paint, along with tables and chairs.

Most importantly the menu and quality of the food is much better than a few years ago.

Hope they keep up the good work!

Haven’t been here in years but have never been disappointed. Boatloads of seafood and always pure and fresh.

We were extremely pleased with the way our hostess treated us and the excellent service of our waiter! The views of the river were only paled by the rain.
We will definitely return!

Dinner was good. My wife's steak was over cooked but they corrected it.
We had a great seat by the window, the staff was friendly and attentive.
Over all a great dinning experience and we will go back again.

Had high expectations for this restaurant but was disappointed. After making reservation and being seated promptly waited 35 minutes for a waiter to appear. He took out drink and appetizer order. Waited 20 minutes for appetizer which was the calamari. Soggy and cold. Another 15 minutes before he brought the wine glasses. He said that they had run out of glasses. Another 15 minutes for him to show up with the wine bottle. Said the bar was busy. When we finally received the main course (Mahi and scallops) it was very bland, not hot and overall terrible. Service was very poor, food was not worth the wait.

My wife and I had reservations, and were seated very quickly even with prom going on. Our table was next to the window which had a beautiful view. Our server Devon did not give us a run down of the menu but we did listen in to the table next to us hear the specials. We ordered our drinks, the crab cake app, as well as a lobster bisque and ceasar salad. He then asked us if we would be sharing which we thought was weird...then asked if we wanted him to take our menus, we said no as we would be ordering dinner as well. I fell like we were being judged off rip. The appetizers were good. Dinner was good as well, I ordered the ny strip and my wife ordered snapper hemmingway. All in all good food, but i do feel our server didnt take proper care.

Great happy hour specials and ambience

Excellent overall experience. My husband really enjoyed his birthday dinner

Great place.

Everything about this restaurant was superb. Friendly and efficient service, tasty drinks, and perfectly prepared entrees were enjoyed in a lovely and unique building. We will definitely return.

We are new to the area so my family and i chose Chart House look good and it was something new to us . Our waiter lewis was nice but he didn’t come back to the table for 15 mins so we asked someone else but when we asked she seem to have an nasty attitude saying he was coming but didn’t know who we was talking about . Lewis finally arrive once again nice guy he asked the same lady what was the price for crab legs and she said 69 with a nasty attitude again like she didn’t want to tell us or talk to us so we left because we didn’t fell welcome .

Girlfriends weekend

My servers, Vance and Dusty, were very good!! I would certainly go again!!

Chart House is on the St. Johns River and offers a fantastic view at sundown. My Snapper Hemingway and my wife's stuffed shrimp were outstanding. Our server was well-versed on the menu and had a great sense of humor. Since it was Friday evening there were lots of folks enjoying the end of work.

The manager printed a special menu for us heralding our anniversary which we appreciated. We drove to Jacksonville from Tallahassee for this special meal and we were not, and have never been disappointed. Chart House is our favorite place, even if I have to drive 175 for the treat.

Had Happy Hour appetizers, old-fashioned, and red snapper. Excellent.

The staff was very attentive to our needs, food was very good!

I think after Covid, it will be a while before service is restored to a level of great quality.
Although the meal was good and service was good it wasn't great.

Maybe next time.

It was Easter Sunday but also our wedding anniversary. We were seated at a window, which was a bit warm with the morning sun. We were disappointed that the Jacksonville location does not offer a Sunday brunch. However, our waiter was very pleasant and it was an enjoyable meal.

Always a great place to celebrate birthdays, anniversaries, and other occasions. The staff is excellent and will make your night memorable.

My husband and I celebrated our 14 year Anniversary here. We enjoyed the River walk it was so peaceful and relaxing. The food was delicious. The music is soothing. The veiw was amazing. The servers was great. Overall we had a wonderful experience.

Amazing location love it.

All went well.

we wearing for 1 hours to seat my apooimet it a 830 pm we ready ta 915 '
she seat to mmet at 920 pm we compliande

Waited an hour for my table with reservation. Sub par service. Food was okay but over priced for what it is. Do not recommend

Waitress & food was great. However waited 25 minutes before my party 4 could be seated. Also the ladies bathroom was untidy and not clean.

Horrible service.... unbelievably slow

Our waiter Burt was excellent and explained what specials there were. He checked on us just the right amount of time and was very informative.

Our server was great. Food was amazing and view fabukous

Server was very friendly and attentive. Food overall was tasty and very well presented!

Server was a little pushy but the food was good (not mind blowing) and the atmosphere was excellent with the views of the St. Johns river.

Amazimgggggggg recommend this restaurant to anyone in town

Celebrated my birthday and it was the first time I’ve really sat in a restaurant to eat since the pandemic. The tables were nicely spaced and the restaurant seemed clean. The waitress Luella was attentive and knowledgeable of the menu.

My husband and I really enjoyed this restaurant. We will be back.

Dark; cocktails were average; waiter forgot an entree: food was above average. Not what was experienced in other locales.

The experience is stellar. Our food tasted amazing!

We had a reservation at 8:15 and we weren’t seated until 8:45. We had to send a few things back because the food was cold. We were the last ones to leave the restaurant with numerous of other customers waiting to be seated. Time management seemed to be lacking. But who made it all worth while was our waitress, Heather, she was amazing super down to earth and I would go back just for her service.

I was disappointed in Charthouse. I have been here once before for an anniversary dinner and it was nice and I felt like I got what I paid for. This time, however was not the same. I came here again for an anniversary dinner and upon arriving at our table, it was dirty with a stained table cloth and crumbs. The hostess did not acknowledge that and Berger did the waiter even as I saw him look at the soiled table cloth.

The floor needed a good vacuum cleaning as well. I ordered a cocktail during happy hour and did not get the happy hour price. The cocktail was still very good. I had a Landry’s Select Club offer for a free appetizer so I ordered the fried lobster rolls. They lacked flavor and the server did not take the appetizer off of our bill. We also got the fried octopus appetizer. My husband liked it but I thought they tasted too charred.

We ordered two entrees, the prime rib and Parmesan crusted snapper. Both entrees tasted great. We also ordered the hot chocolate lava cake and that was good as well. Over all the food was good but could have been better especially with how much everything cost.

The price we paid did not equate the experience we had. I expected a much more clean and luxe evening.

Food was very good except for one meal (lobster sent back).
Need more light on entry/exit. Couldn't see small steps when leaving.

Great happy hour - and dinner was delish.