This includes info about cleaning, sanitizing, social distancing, and usage of personal protective equipment. Learn more.
Chart House Restaurant - Jacksonville
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
Chart House Salad Bar
served with Yukon gold mashed potatoes
The food and service was outstanding! Excellent Happy Hour! The prime sliders are wonderful!
We were at Chart House in Thursday evening and it was not great. Of course, we are not the type to allow one bad experience to keep us from returning. Friday night was Lobster Night and it was marvelous. The three courses were well priced and prepared to perfection. The servings were large and I brought half of my lobster carbonara home to enjoy today. I am so glad we have Chart House another chance.
It was our anniversary and the hostess gave us a great table. The food was outstanding and the presentation was beautiful. The coconut shrimp was light and the sauces served with it were the perfect compliment. Our server was gracious and prompt. The location is spectacular with easy access to the RiverWalk.
My friends and family thoroughly enjoyed our evening at Chart House. The Service and Quality of our dining experience was; simply put, above the top of the shelf. I am very much looking forward to returning, probably for our 25th Wedding Anniversary with my wife, family and friends in December.
Had a great dinner at the chart house always great place to eat would definitely recommend to anyone wanting a nice night out
My first time here and it exceeded my expectations! Great from beginning to end!
Service with Kendal, sweet but needs training,... might be new, however management should be sure, flatware replaced after salad, check year of wine advertised, and coffee condiments, spoon...the small things that make the difference!
Wait was long even though we had reservation; my dinner tasted old...like it was refrigerated leftovers from a week ago. I had the stuff shrimp. This date was our anniversary and the food was disappointing.
Wonderful ambience and terrific views of the river!
Lived here for 23yrs and just returned for the second time after 15yrs. Food is still excellent and service was just as good. Bisque and Chowder were very good, as were our Meats and seafood.
Views are excellent of River. Course option is a great value.
Ate in bar area. Quality meal and great service
The staff at the Chart House was so nice! The food was delicious. Great quality = a little bit higher price. Relaxing, romantic ambience.
Loved this restaurant - the fit out is an updated retro vibe with a fantastic menu, an exciting cocktail list and a pretty view.
Excellent as always. Food, Service and atmosphere made for a great evening.
Only downside to dining experience was the service, while waitress was good when at our table the times that she was away was a big let down. First of all, after initially putting in order for just water it took over about 15 minutes for just 2 glasses of water to arrive at the table. The waitress excuse was that she thought she had already brought water to the table. We ordered crab cake as the appetizer, it came out in a reasonable amount of time(less than 10 mins). Upon ordering our entree my wife ordered a cup of soup with hers. It to came out in a reasonable amount of time; However, the entrees came out no less than 40 minutes after the order. It only took maybe 5 minutes to finish soup. As a matter of fact I was ready to give up on the dining when my wife encouraged me to stay a lil bit longer. I obliged since it was her birthday in which we was trying to celebrate.
The food was delicious, service was awesome and it was an overall wonderful experience!
Our experience on a Sunday night was very disappointing. When we arrived there was nobody at the hostess stand. It took several minutes before we saw a staff member & when somebody finally spoke with us it was a member of the kitchen staff (not front of house) who stated we would be helped in a few minutes. After a few minutes went by it became obvious that nobody was working the hostess stand & we noticed there were several parties both ahead of & behind us waiting to be seated. After waiting a little longer we decided to take a seat in the bar area & order drinks. After waiting several minutes for our drinks to arrive I was able to speak with a server as she passed through the waiting area next to the bar. Finally we had found somebody who was willing to help & fully one hour after our reservation this very nice server seated us at a great window table. She promptly took our orders but we didn't see her again for 20+ minutes. I suspect this was because we were seated outside of her section & she was extremely busy. When she finally returned with our appetizer we were happy to find it was still hot & fresh. Our appetizer, both entrees & both desserts were very good. Although we weren't served any food until 90 minutes after our reservation & didn't finish desert until over an hour after the restaurant closed we were still pleased with the actual dining experience. Our server was obviously stressed & over-worked but she found a table for us when nobody else even seemed interested in helping & did the best she could under the circumstances. Based on this experience we probably won't be returning to Chart House. There are simply too many other quality dining options in the San Marco/Riverside/Downtown area to risk having a similar experience again.
We had a reservation for 7. When we got their we were told we had a 30 minute wait. We were seated about 7:35 and then ordered. When our food came out we asked for pepper and salt. The waitress went to another table where people we sitting across from us and took their pepper and salt shakers and gave them to us. We used our own hand sanitizer to clean the items. Also our waitress’s Mask was not covering her nose. We were out celebrating a big accomplishment so we took the risk of going out. We did have a nice time and the food tasted good.
Great waitress good food. Reduced menu selection
They didn’t care at all that we were there on our last meal of our honeymoon. Food was good. Not much else to say
Night was so great it ended with a marriage proposal! I said YES!
Burt was an amazing server. Haven’t been to this location yet, we have been to Atlantic City and ft Lauderdale and this has by far been the best atmosphere and experience overall!
Love eating here !! Great food , amazing service !!! The stuffed shrimp are the best ... the salmon is super yummy ... the lava cake is decadent!!!
Great place to eat and hang out. Food was solid.
Everything was excellent just a little disheartening to see so empty and no salad bar. I hope this place makes it.
Nice atmosphere seated along the river front. Food was excellent, but a little expensive for the quantity, but very filling. Service was very attentive. Cheesecake was fantastic.
When entering the restaurant I was very surprised to see that we were not required to wear a mask. However, after a quick observation I noticed that due to the minimum number of people in the restaurant; everyone was 6 feet apart. Our waitress was amazing , very accommodating, & when the manager came over to further explain their rewards program he was very patient and kind. The prices do appear to be a little steep for the amount of food given, but for such an evening with my husband and the view I would definitely pay for it again!
It was every bit of amazing!!
I try to keep the mystique of Chart House simply for special occasions. As a server at a steakhouse I hold my experiences at fine dining locations to a high standard, and typically Chart House passes with flying colors. However I had put in my open table notes that this was for my anniversary, and neither the man who sat us nor our server even mentioned it. I wasn’t expecting anything to be done or taken care of, but a happy anniversary would’ve been nice for how much we spend there.
Host and manager were awesome! Made sure I had the perfect seat and ensured our business meeting was a great experience. Rachel is a great waitress! Highly recommend!
Great Location, Great View of the River and Downtown, Friendly and helpful Staff, great Food made for a Great Experience. Will definitely become a regular.
Great experience. We were celebrating two birthdays. Chart House made it a great night.
Fish was slightly under-seasoned for my taste, but prepared very well. Ambiance and service were top-notch. We'll be back.
Always a perfect time
Food was delicious and the view was spectacular. Got to watch the sunset over the river while we ate. The lava cake for dessert was heavenly, so don't forget to order it ahead of time.
Amazing is all I can say !!!!
Great as usual. Not crowded at all. Everyone was wearing masks. I felt very comfortable as we have not gone to any indoor dining in the past few months.
Food, service, and river view were perfect!!! A 34th wedding anniversary was extra special due to our server’s attentiveness and food suggestions. The Ahi tuna special was fabulous!! Chart House continues to be a favorite for special occasions. Thank you for a lovely evening😊
Fantastic meal great service lovely view! Highly recommend
Chart House Restaurant - Jacksonville offers takeout which you can order by calling the restaurant at (904) 398-3353.
Chart House Restaurant - Jacksonville is rated 4.4 stars by 2747 OpenTable diners.
Chart House Restaurant - Jacksonville does offer gift cards which you can purchase here https://www.landrysinc.com/giftcards/default.asp.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.