Chart House Restaurant - Jacksonville

Name: Chart House Restaurant - Jacksonville
Address: 1501 River Place Blvd, Jacksonville, FL, United States, 32207
Telephone: (904) 398-3353
Price range: $30 and under
Rating: 4.3

4.3

3219 Reviews

$30 and under

Seafood

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Chart House is a fine dining restaurant serving seafood & steak and famous for their spectacular views. For more than 50 years, Chart House has redefined the ideal dining experience. With 27 waterfront and showcase locations ranging from the historic to the unforgettable, Chart House restaurants specialize in dazzling views, unique cuisine and exceptional service. From fresh fish specialties to slow-roasted prime rib, the renowned chefs of Chart House have tailored a menu that adds a unique touch to local flavors. And the Chart House happy hour is a guest favorite, where guest favor our signature cocktails and delicious bites you are sure to enjoy. Our original Hot Chocolate Lava Cake is the perfect end to a memorable dining experience at Chart House. Chart House offers the ideal setting for your next event. We would be happy to assist you with all the details of your special occasion.

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Party Size

2 people

DateTime

Jun 29, 2022

9:00 PM

Booked 16 times today

Order delivery or takeout

Takeout

(904) 398-3353

Other options

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Private dining

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Additional information

Dining style
Casual Elegant
Cuisines
Seafood, Steak, American
Hours of operation
Mon–Thu, Sun 4:30 pm–9:30 pm Fri, Sat 4:30 pm–10:00 pm
Phone number
(904) 398-3353
Website
http://www.chart-house.com/locations/jacksonville/
Payment options
AMEX, Diners Club, Discover, MasterCard, Visa
Dress code
Smart Casual
Executive chef
Rob Britton
Private party facilities
We can accommodate private banquets during our daytime hours in our dining room. We can also accommodate parties up to seventy five semi-privately in our dining room. We are a favorite location for rehearsal dinners.
Private party contact
Catering and Sales Manager: (904) 398-3353

Location
1501 River Place Blvd Jacksonville, FL 32207
Neighborhood
Jacksonville
Cross street
Prudential Drive
Parking details
Public Lot
Public transit
Downtown Tram
Additional
Bar/Lounge, Beer, Full Bar, Non-Smoking, Takeout, View, Wine

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Popular dishes

What 3,219 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3

4.3 based on recent ratings

4.2Food
4.4Service
4.5Ambience
4Value

Noise • Moderate

Loved For

Jacksonville / Northeast Florida
Scenic View
Jacksonville / Northeast Florida
Seafood

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PH
PeggyH
Jacksonville
2 reviews
2.0
2 reviews
Dined 3 days ago
overall2food2service1ambience2
View of the river was beautiful. Service was terrible. Food was OK.
JP
JoshP
1 review
4.0
1 review
Dined 3 days ago
overall4food4service4ambience5
Atmosphere and view of the water was amazing. Bartender was amazing also as we waited just a few minutes for our table. -Waitress was very nice. - Ahi Tuna was amazing also. -The prime rib was just ok. So wouldn’t order that again. - dessert was a Lava Cake and was VERY good also. All in all it was a 4 Would have been a 5 if the Prime Rib was a lot better. Being it was $60 I had a tough time giving it a 5.
Z
Zeleznoc
Jacksonville
46 reviews
vip
5.0
46 reviews
Dined 4 days ago
overall5food5service4ambience5
Had not been at Chart House for several yrs for some reason but thoroughly enjoyed our dinner. The building is gorgeous + has perfect spot on the river; we had fabulous window seat along river. Food was excellent. Service tiny bit slow and forgot few things we requested but overall server was very good & extremely pleasant & apologetic for forgetting. In fairness to him he was extremely busy. We really enjoyed the evening.
OT
OpenTable Diner
Phoenix
1 review
2.0
1 review
Dined 7 days ago
overall2food2service3ambience4
food was very underwhelming. Dessert was over cooked
MD
MaureenD
Jacksonville
13 reviews
5.0
13 reviews
Dined 7 days ago
overall5food5service5ambience5
I've written a number of reviews for the Chart House - all very positive. You can't beat it for the food and ambience and the early bird dinners are a fantastic deal.
OT
OpenTable Diner
Nashville
1 review
5.0
1 review
Dined on June 21, 2022
overall5food5service5ambience4
Our server was amazing. Food was very good and fresh.
T
Tina
Jacksonville
2 reviews
1.0
2 reviews
Dined on June 20, 2022
overall1food2service2ambience2
Don't waste your time. I was warned but went anyway and I see why I was cautioned against going. For starters the table we were sat at was dirty around the floor(left over food and used napkins) the hostess claimed she'd send someone right over to clean, they never came, the glasses and silverware were both dirty, the spoon literally looked as if someone just took it out of their mouth(lip smear) gross! Lobster bisque tasted like someone spilled coffee in it. Mahi wasn't seasoned at all, asparagus was over cooked. Dessert(Molten Lava cake) was an epic fail, nothing about it was heated, I'm used to a warm cake and warm fudge.... cake was cold, fudge was lukewarm. The wait was insane, there wasn't anyone there really but the wait in between receiving our food didn't add up. Calamari was the diamond in the rough for sure! The only thing worth getting. Definitely not worth the $200 I spent there. Don't do it people! Save your money.
LC
LaCreciaM
Jacksonville
8 reviews
vip
2.0
8 reviews
Dined on June 20, 2022
overall2food1service2ambience3
Father’s Day. It was a pre- selected menu (which I wasn’t a fan of because I didn’t see that stated online “. My son had blackened mahi and it was absolutely dry and over cooked. It was like chewing steak or chicken. My husband had the chimichurri steak and shrimp. He asked the temp to be medium. It was well done and looked like filet mignon. It was a chunk of unseasoned dry beef. The food took extremely long to come out and the only thing hot were the plates. The plates were extremely hot and the food was not. My husband ended up not having a Father’s Day dinner. Reservation was at 8pm- we were done after 10pm and that’s with wrapping the deserts to go. Not what I expected at all from a Landry’s establishment. The service was absolutely slow/ it was a horrible experience
DV
DorisV
Jacksonville
1 review
4.0
1 review
Dined on June 19, 2022
overall4food5service4ambience5
Excellent food. Our only complaint was slow service which we understand since it was Father’s Day and they were busy. Our server was great and all the food was great.
OT
OpenTable Diner
1 review
5.0
1 review
Dined on June 19, 2022
overall5food4service4ambience4
Father’s Day dinner
AA
AnnA
1 review
5.0
1 review
Dined on June 19, 2022
overall5food5service5ambience5
Impeccable service all the way! Food delicious. Loved the ambiance.
LU
LUCYC
Jacksonville
1 review
5.0
1 review
Dined on June 19, 2022
overall5food5service5ambience5
Our waiter was so outstanding, we felt like we were in NYC! He was informed, gracious and attentive. He made our Fathers' Day experience a joy. Food and ambiance A+!!!
l
leag
Jacksonville
3 reviews
4.0
3 reviews
Dined on June 18, 2022
overall4food4service4ambience4
The food was good. The drinks were excellent. The setting was nice. Our waiter, Vance, was very personable and friendly and helped to make this visit an overall enjoyable experience.
OT
OpenTable Diner
Jacksonville
2 reviews
5.0
2 reviews
Dined on June 17, 2022
overall5food5service5ambience5
A uniquely beautiful restaurant with an amazing dining and drinking experience! The service was top notch!
OT
OpenTable Diner
Jacksonville
2 reviews
4.0
2 reviews
Dined on June 15, 2022
overall4food4service5ambience5
Came for our anniversary, I ordered the Captain’s Prime Rib, half of it was fat and half meat, so I wasn’t pleased with that, why am I paying so much money to get half fat? I ordered a Mudslide drink which was totally tasteless, no taste of any alcohol and seemed to be made with cream mixed with ice cubes……..that is NOT how it should be made. Overall, not impressed with my meal and it’s doubtful I’ll return anytime in the near future; my money is better spent elsewhere.
DJ
DorothyJ
1 review
5.0
1 review
Dined on June 15, 2022
overall5food5service5ambience5
The food was great. Great place to eat. I celebrated my birthday
SL
StephanieL
Orlando
2 reviews
2.0
2 reviews
Dined on June 14, 2022
overall2food1service4ambience3
Our server was very pleasant, but very busy. Unfortunately the dinner was not up to the standard of Chart House. Everything was over cooked. I did speak with the manager and she was understanding and made it right.
OT
OpenTable Diner
New York Area
2 reviews
3.0
2 reviews
Dined on June 14, 2022
overall3food3service4ambience4
It was a Monday evening and it looked like they were hoping to close early. It was 8pm. Were out of several items which we did not know until after we ordered and the waitress would come back to tell us “oh we don’t have any more of that either”. Shrimp in the shrimp cocktail were overcooked and not very flavorful. Oysters were very small and not very meaty. Ordered blue cheese dressing with the salad, but there was very little dressing at all. Ahi tuna was serviceable.
OT
OpenTable Diner
1 review
1.0
1 review
Dined on June 12, 2022
overall1food1service1ambience1
Made reservations with a person in a wheelchair, they tried to sit us at a booth with a giant column at the only place a wheelchair could be at the booth. Hostess couldn't seem to care less. When asked for the only available table, she said there was no server for that table (10ft away). Decided to leave after that, told manager on the way out that I wasn't happy, and she offered another table but we were quite unhappy with the attitude of the hostess at that point. Went to BBs instead, it was amazing, truffle crusted salmon was great.
OT
OpenTable Diner
Jacksonville
3 reviews
2.0
3 reviews
Dined on June 12, 2022
overall2food1service4ambience4
Chart house is not what it once was or should ever be. Salmon entree was small, overcooked, and served with cold sides. NY strip was poor quality and lacking seasoning. We both hesitantly sent back our entrees. We will not return and are deeply saddened by how low the standards of a corporate restaurant have fallen.
JG
JimG
Tampa
4 reviews
3.0
4 reviews
Dined on June 12, 2022
overall3food2service4ambience5
It was hit and miss regarding the food. Calamari, excellent. Wife had stuffed shrimp, large! But the potatoes were hard/undercooked. I had the blue cheese salmon. Scraped the blue cheese off because it overwhelmed the salmon (which was a small portion). Lava cake excellent, but it was over 15 minutes wait to get it. View and service were good.
S
Stever1011
Chicago
1 review
5.0
1 review
Dined on June 11, 2022
overall5food4service5ambience4
My research led me here for the river view. The wait staff, although short-handed, was excellent and quick to meet all our requests. The food was just short of great, and the ambiance and window table exceeded my expectations. Thanks, Chart House. You are on my recommended list.
YD
YuleeDina
New York Area
7 reviews
5.0
7 reviews
Dined on June 11, 2022
overall5food5service5ambience5
Had a reservation but had to wait a while to be seated. Once seated server was wonderful and food was delicious! River view makes it a perfect 10!
JR
JoeR
New York Area
1 review
5.0
1 review
Dined on June 11, 2022
overall5food4service5ambience5
Our server was fantastic, extremely attentive and very pleasant really made the experience wonderful, the view well it’s awesome it’s has been 30 years.
LL
LanahL
Jacksonville
25 reviews
4.0
25 reviews
Dined on June 11, 2022
overall4food4service5ambience5
I am generally a big fan of Chart House Restaurant but tonight things were just a little bit off. The chopped salad which is usually delicious was sadly lacking a flavorful dressing. The appetizer was delicious. But while we waited for our entree we were informed that our selection was not available. I don’t know if it was never available that evening or if they had run out. Unfortunately we were not able to wait for a second choice to be prepared because we had tickets to the symphony. To be clear, I will return to the Chart House.
OT
OpenTable Diner
1 review
1.0
1 review
Dined on June 11, 2022
overall1food1service5ambience3
We frequent the Daytona location. Jacksonville needs to take notes from Daytona. Steak over cooked. Shrimp cocktail tasted like leftovers from night before and the chopped salad was brown and wilted Don’t recommend this location at all!!
DS
DSalano
Jacksonville
24 reviews
5.0
24 reviews
Dined on June 10, 2022
overall5food5service5ambience5
We hadn't been to the Chart House in years and we went this past Friday. Our Waiter was absolutely the best. We had the Ahi Tuna appetizer which was so fresh & delicious. We also had the Salmon with the blue chez topping that was off the charts. We will definitely be going back very soon. The view of the St. Johns River was so nice.
RH
RobertH
Jacksonville
12 reviews
vip
3.0
12 reviews
Dined on June 10, 2022
overall3food3service4ambience4
Service was pretty good—no complaints. My swordfish dish was excellent. But my wife’s filet mignon was overdone and not very good. Disappointing.
EC
ErinC
Baltimore
1 review
5.0
1 review
Dined on June 8, 2022
overall5food5service5ambience5
Carissa was excellent, she made our experience so much better than we could ever imagine!
RW
RWATL
San Francisco
83 reviews
vip
5.0
83 reviews
Dined on June 6, 2022
overall5food5service5ambience4
They were challenged with the lack of staff but the manager was helping out and overall we had a great experience. The food and service were very good.
MD
MaureenD
Jacksonville
14 reviews
5.0
14 reviews
Dined on June 6, 2022
overall5food5service5ambience5
the Chart House is my "go-to" restaurant when I want to treat myself. From the wonderful view, helpful and friendly staff and delicious food, you just can't go wrong. The "early-bird" menu has a good variety of dishes at great prices for a 3-course meal. If you're a chocoholic like me, the Godiva warm Lava Cake, with the house-made peanut butter with chocolate drizzle ice cream, is not to be missed. Yummy
L
Lane
Jacksonville
3 reviews
4.0
3 reviews
Dined on June 6, 2022
overall4food3service4ambience5
Restaurant was 40 mins late opening, and every party waited outside in rain and heat. Server was engaging. Food was cold on arrival. one in our party ordered a steak and was told they were out of it. Appetizer was delicious: calamari- room temp. New tile floor on top level was too slippery without a runner. This has been one of our favorite places for many years: at least twenty. Please don't let the quality change!
JJ
JamesJ
1 review
5.0
1 review
Dined on June 6, 2022
overall5food5service5ambience5
We ate at 8PM on a Sunday, was not crowded, had a window/riverview table. Food was wonderful as was all other aspects of our visit.
T
Tomzreview
Tallahassee
22 reviews
vip
3.0
22 reviews
Dined on June 5, 2022
overall3food5service4ambience2
The music was loud and inappropriate. The F word should not be in the music choices
OT
OpenTable Diner
Naples
2 reviews
3.0
2 reviews
Dined on June 5, 2022
overall3food4service5ambience3
Shrimp cocktail was not good. Large shrimp but tasted overcooked/old. Presentation could be improved. If you don’t have great shrimp then don’t serve it Restaurant needs updating. We have gone to the melbourne location and you would never think this was same chain. Musty atmosphere. Old worn carpet Service excellent. Remainder of meal excellent. Ordered Halibut and prime rib. Chopped salad great. Cheese cake fabulous. Price more than expected. Gladly pay it in Melbourne - not worth it here. If this restaurant upgraded atmosphere then yes
OT
OpenTable Diner
1 review
5.0
1 review
Dined on June 5, 2022
overall5food4service4ambience5
Went for my anniversary and it was very welcoming. The food was amazing
TL
TiffanyL
Orlando
3 reviews
vip
5.0
3 reviews
Dined on June 4, 2022
overall5food5service5ambience5
Wonderful mom and dad date night! Amazing food and wonderful atmosphere
HH
HeatherH
1 review
5.0
1 review
Dined on June 4, 2022
overall5food5service5ambience5
We were looking for a last minute dinner spot for our family (2 adults, 4 kids -2,5,6,14-) and stumbled upon Chart House. It far exceeded our expectations! The food was delicious and our server was over the top excellent. She was wonderful with our children, gave us area recommendations and made sure our drinks were never empty. We are Landry's members and was not aware this was a Landry's restaurant when we chose it. It is very comparable to experiences we have had at The Palm, Morton's, etc. We will definitely be back if we are back in Jacksonville!
OT
OpenTable Diner
Orange County
2 reviews
4.0
2 reviews
Dined on June 3, 2022
overall4food4service5ambience5
Only rated a 4 because they were out of halibut and the server said they ran out the night before as well.
CB
CharityB
1 review
5.0
1 review
Dined on June 2, 2022
overall5food5service5ambience5
Amazing Great Staff Beautiful Place will definitely have dinner here again!

Safety precautions

Cleaning & sanitizing
- Surfaces sanitized between seatings
- Digital, disposable or sanitized menu provided
- Sealed or wrapped utensils used
- Common areas deep-cleaned daily
- Sanitizer or wipes provided for customers
Physical distancing
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables

Screening
- Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Chart House Restaurant - Jacksonville using the Order Online button. Chart House Restaurant - Jacksonville also offers delivery in partnership with Postmates and Uber Eats. Chart House Restaurant - Jacksonville also offers takeout which you can order by calling the restaurant at (904) 398-3353.

Chart House Restaurant - Jacksonville is rated 4.3 stars by 3219 OpenTable diners.

Chart House Restaurant - Jacksonville does offer gift cards which you can purchase here.