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Chart House Restaurant - Jacksonville

4.4
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2747 Reviews
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$30 and under
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Steakhouse
Chart House is a fine dining restaurant serving seafood & steak and famous for their spectacular views. For more than 50 years, Chart House has redefined the ideal dining experience. With 27 waterfront and showcase locations ranging from the historic to the unforgettable, Chart House restaurants specialize in dazzling views, unique cuisine and exceptional service. From fresh fish specialties to slow-roasted prime rib, the renowned chefs of Chart House have tailored a menu that adds a unique touch to local flavors. And the Chart House happy hour is a guest favorite, where guest favor our signature cocktails and delicious bites you are sure to enjoy. Our original Hot Chocolate Lava Cake is the perfect end to a memorable dining experience at Chart House. Chart House offers the ideal setting for your next event. We would be happy to assist you with all the details of your special occasion.

Support Chart House Restaurant - Jacksonville during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
What 2747 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.4
service
4.6
ambience
4.2
value
Noise · Moderate
87% of people would recommend it to a friend
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PI
PIIYM
Jacksonville
2 reviews
Dined 20 hours ago
Overall5food5service5ambience5

The food and service was outstanding! Excellent Happy Hour! The prime sliders are wonderful!

OT
vipOpenTable Diner
New York Area
60 reviews
Dined 3 days ago
Overall5food5service3ambience5

We were at Chart House in Thursday evening and it was not great. Of course, we are not the type to allow one bad experience to keep us from returning. Friday night was Lobster Night and it was marvelous. The three courses were well priced and prepared to perfection. The servings were large and I brought half of my lobster carbonara home to enjoy today. I am so glad we have Chart House another chance.

OT
vipOpenTable Diner
Savannah
29 reviews
Dined 3 days ago
Overall5food5service5ambience5

It was our anniversary and the hostess gave us a great table. The food was outstanding and the presentation was beautiful. The coconut shrimp was light and the sauces served with it were the perfect compliment. Our server was gracious and prompt. The location is spectacular with easy access to the RiverWalk.

SG
StanG
Jacksonville
3 reviews
Dined 6 days ago
Overall5food5service5ambience4

My friends and family thoroughly enjoyed our evening at Chart House. The Service and Quality of our dining experience was; simply put, above the top of the shelf. I am very much looking forward to returning, probably for our 25th Wedding Anniversary with my wife, family and friends in December.

CM
ChrisM
Jacksonville
1 review
Dined on September 19, 2020
Overall5food5service5ambience5

Had a great dinner at the chart house always great place to eat would definitely recommend to anyone wanting a nice night out

KA
KaraA
1 review
Dined on September 19, 2020
Overall5food5service5ambience5

My first time here and it exceeded my expectations! Great from beginning to end!

KC
KathrynC
Las Vegas
1 review
Dined on September 19, 2020
Overall4food3service2ambience3

Service with Kendal, sweet but needs training,... might be new, however management should be sure, flatware replaced after salad, check year of wine advertised, and coffee condiments, spoon...the small things that make the difference!

LT
LaToyaS
1 review
Dined on September 19, 2020
Overall2food2service2ambience3

Wait was long even though we had reservation; my dinner tasted old...like it was refrigerated leftovers from a week ago. I had the stuff shrimp. This date was our anniversary and the food was disappointing.

C
Colorado032013
Jacksonville
10 reviews
Dined on September 19, 2020
Overall5food4service5ambience5

Wonderful ambience and terrific views of the river!

C
Copdad06
Jacksonville
1 review
Dined on September 18, 2020
Overall5food5service5ambience5

Lived here for 23yrs and just returned for the second time after 15yrs. Food is still excellent and service was just as good. Bisque and Chowder were very good, as were our Meats and seafood.

QD
QuinnD
Salt Lake City
1 review
Dined on September 14, 2020
Overall5food5service4ambience5

Views are excellent of River. Course option is a great value.

S
vipSikma
Charlotte
56 reviews
Dined on September 12, 2020
Overall5food5service5ambience4

Ate in bar area. Quality meal and great service

KN
KellyN
New York Area
1 review
Dined on September 11, 2020
Overall4food4service5ambience5

The staff at the Chart House was so nice! The food was delicious. Great quality = a little bit higher price. Relaxing, romantic ambience.

DJ
vipDuchessJustine
Washington DC
36 reviews
Dined on September 11, 2020
Overall5food5service5ambience5

Loved this restaurant - the fit out is an updated retro vibe with a fantastic menu, an exciting cocktail list and a pretty view.

R
vipRusty
Jacksonville
8 reviews
Dined on September 10, 2020
Overall5food5service5ambience5

Excellent as always. Food, Service and atmosphere made for a great evening.

LW
LWilliams
Houston
1 review
Dined on September 9, 2020
Overall3food5service2ambience5

Only downside to dining experience was the service, while waitress was good when at our table the times that she was away was a big let down. First of all, after initially putting in order for just water it took over about 15 minutes for just 2 glasses of water to arrive at the table. The waitress excuse was that she thought she had already brought water to the table. We ordered crab cake as the appetizer, it came out in a reasonable amount of time(less than 10 mins). Upon ordering our entree my wife ordered a cup of soup with hers. It to came out in a reasonable amount of time; However, the entrees came out no less than 40 minutes after the order. It only took maybe 5 minutes to finish soup. As a matter of fact I was ready to give up on the dining when my wife encouraged me to stay a lil bit longer. I obliged since it was her birthday in which we was trying to celebrate.

AS
AmandaS
Los Angeles
1 review
Dined on September 7, 2020
Overall5food5service5ambience5

The food was delicious, service was awesome and it was an overall wonderful experience!

b
brian
Jacksonville
1 review
Dined on September 6, 2020
Overall2food5service2ambience4

Our experience on a Sunday night was very disappointing. When we arrived there was nobody at the hostess stand. It took several minutes before we saw a staff member & when somebody finally spoke with us it was a member of the kitchen staff (not front of house) who stated we would be helped in a few minutes. After a few minutes went by it became obvious that nobody was working the hostess stand & we noticed there were several parties both ahead of & behind us waiting to be seated. After waiting a little longer we decided to take a seat in the bar area & order drinks. After waiting several minutes for our drinks to arrive I was able to speak with a server as she passed through the waiting area next to the bar. Finally we had found somebody who was willing to help & fully one hour after our reservation this very nice server seated us at a great window table. She promptly took our orders but we didn't see her again for 20+ minutes. I suspect this was because we were seated outside of her section & she was extremely busy. When she finally returned with our appetizer we were happy to find it was still hot & fresh. Our appetizer, both entrees & both desserts were very good. Although we weren't served any food until 90 minutes after our reservation & didn't finish desert until over an hour after the restaurant closed we were still pleased with the actual dining experience. Our server was obviously stressed & over-worked but she found a table for us when nobody else even seemed interested in helping & did the best she could under the circumstances. Based on this experience we probably won't be returning to Chart House. There are simply too many other quality dining options in the San Marco/Riverside/Downtown area to risk having a similar experience again.

JR
JulieR
1 review
Dined on September 6, 2020
Overall3food3service3ambience4

We had a reservation for 7. When we got their we were told we had a 30 minute wait. We were seated about 7:35 and then ordered. When our food came out we asked for pepper and salt. The waitress went to another table where people we sitting across from us and took their pepper and salt shakers and gave them to us. We used our own hand sanitizer to clean the items. Also our waitress’s Mask was not covering her nose. We were out celebrating a big accomplishment so we took the risk of going out. We did have a nice time and the food tasted good.

BH
BillH
Jacksonville
3 reviews
Dined on September 6, 2020
Overall5food5service5ambience5

Great waitress good food. Reduced menu selection

OT
OpenTable Diner
Atlanta
2 reviews
Dined on September 5, 2020
Overall3food3service3ambience3

They didn’t care at all that we were there on our last meal of our honeymoon. Food was good. Not much else to say

ZT
ZimT
1 review
Dined on September 5, 2020
Overall5food5service5ambience5

Night was so great it ended with a marriage proposal! I said YES!

OT
OpenTable Diner
Atlantic City
1 review
Dined on September 4, 2020
Overall5food5service5ambience5

Burt was an amazing server. Haven’t been to this location yet, we have been to Atlantic City and ft Lauderdale and this has by far been the best atmosphere and experience overall!

OT
OpenTable Diner
Jacksonville
15 reviews
Dined on September 4, 2020
Overall5food5service5ambience5

Love eating here !! Great food , amazing service !!! The stuffed shrimp are the best ... the salmon is super yummy ... the lava cake is decadent!!!

j
jjwalker86
New York Area
1 review
Dined on August 31, 2020
Overall5food5service5ambience5

Great place to eat and hang out. Food was solid.

MP
MattP
Baltimore
4 reviews
Dined on August 30, 2020
Overall5food5service5ambience4

Everything was excellent just a little disheartening to see so empty and no salad bar. I hope this place makes it.

JO
JOHNG
Orlando
3 reviews
Dined on August 29, 2020
Overall5food5service5ambience5

Nice atmosphere seated along the river front. Food was excellent, but a little expensive for the quantity, but very filling. Service was very attentive. Cheesecake was fantastic.

BR
BenitaRP
Jacksonville
1 review
Dined on August 29, 2020
Overall5food4service5ambience5

When entering the restaurant I was very surprised to see that we were not required to wear a mask. However, after a quick observation I noticed that due to the minimum number of people in the restaurant; everyone was 6 feet apart. Our waitress was amazing , very accommodating, & when the manager came over to further explain their rewards program he was very patient and kind. The prices do appear to be a little steep for the amount of food given, but for such an evening with my husband and the view I would definitely pay for it again!

CS
ClairisS
New Orleans
2 reviews
Dined on August 28, 2020
Overall5food5service5ambience5

It was every bit of amazing!!

A
Angelica
Jacksonville
7 reviews
Dined on August 27, 2020
Overall4food5service4ambience4

I try to keep the mystique of Chart House simply for special occasions. As a server at a steakhouse I hold my experiences at fine dining locations to a high standard, and typically Chart House passes with flying colors. However I had put in my open table notes that this was for my anniversary, and neither the man who sat us nor our server even mentioned it. I wasn’t expecting anything to be done or taken care of, but a happy anniversary would’ve been nice for how much we spend there.

OT
OpenTable Diner
San Francisco
2 reviews
Dined on August 26, 2020
Overall5food5service5ambience5

Host and manager were awesome! Made sure I had the perfect seat and ensured our business meeting was a great experience. Rachel is a great waitress! Highly recommend!

DT
DavidT
1 review
Dined on August 26, 2020
Overall5food5service5ambience5

Great Location, Great View of the River and Downtown, Friendly and helpful Staff, great Food made for a Great Experience. Will definitely become a regular.

DD
DonD
1 review
Dined on August 24, 2020
Overall5food5service5ambience5

Great experience. We were celebrating two birthdays. Chart House made it a great night.

JA
JoshA
1 review
Dined on August 18, 2020
Overall4food4service5ambience5

Fish was slightly under-seasoned for my taste, but prepared very well. Ambiance and service were top-notch. We'll be back.

OT
vipOpenTable Diner
Jacksonville
1 review
Dined on August 16, 2020
Overall5food5service5ambience5

Always a perfect time

M
Markpal
Jacksonville
3 reviews
Dined on August 15, 2020
Overall5food5service5ambience5

Food was delicious and the view was spectacular. Got to watch the sunset over the river while we ate. The lava cake for dessert was heavenly, so don't forget to order it ahead of time.

OT
OpenTable Diner
Orlando
1 review
Dined on August 14, 2020
Overall5food5service5ambience5

Amazing is all I can say !!!!

L
vipLinda
Jacksonville
45 reviews
Dined on August 8, 2020
Overall5food5service5ambience5

Great as usual. Not crowded at all. Everyone was wearing masks. I felt very comfortable as we have not gone to any indoor dining in the past few months.

L
Laura
Jacksonville
3 reviews
Dined on August 1, 2020
Overall5food5service5ambience5

Food, service, and river view were perfect!!! A 34th wedding anniversary was extra special due to our server’s attentiveness and food suggestions. The Ahi tuna special was fabulous!! Chart House continues to be a favorite for special occasions. Thank you for a lovely evening😊

SM
SallyM
Jacksonville
1 review
Dined on July 31, 2020
Overall5food5service5ambience5

Fantastic meal great service lovely view! Highly recommend

FAQs

Chart House Restaurant - Jacksonville offers takeout which you can order by calling the restaurant at (904) 398-3353.

Chart House Restaurant - Jacksonville is rated 4.4 stars by 2747 OpenTable diners.

Chart House Restaurant - Jacksonville does offer gift cards which you can purchase here https://www.landrysinc.com/giftcards/default.asp.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.