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Chart House Restaurant - Jacksonville

4.3
4.3
3225 Reviews
$30 and under
Seafood
Chart House is a fine dining restaurant serving seafood & steak and famous for their spectacular views. For more than 50 years, Chart House has redefined the ideal dining experience. With 27 waterfront and showcase locations ranging from the historic to the unforgettable, Chart House restaurants specialize in dazzling views, unique cuisine and exceptional service. From fresh fish specialties to slow-roasted prime rib, the renowned chefs of Chart House have tailored a menu that adds a unique touch to local flavors. And the Chart House happy hour is a guest favorite, where guest favor our signature cocktails and delicious bites you are sure to enjoy. Our original Hot Chocolate Lava Cake is the perfect end to a memorable dining experience at Chart House. Chart House offers the ideal setting for your next event. We would be happy to assist you with all the details of your special occasion.

Make a reservation

2 people

7:00 PM


Booked 36 times today

Order delivery or takeout

Other options

  • Order online
  • Logo image for Postmates
  • Logo image for Uber Eats
Private dining

Private dining

Book your next event with us

View details

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Seafood, Steak, American

  • Hours of operation

    Mon–Thu, Sun 4:30 pm–9:30 pm Fri, Sat 4:30 pm–10:00 pm

  • Phone number

    (904) 398-3353

  • Payment options

    AMEX, Diners Club, Discover, MasterCard, Visa

  • Dress code

    Smart Casual

  • Executive chef

    Rob Britton

  • Private party facilities

    We can accommodate private banquets during our daytime hours in our dining room. We can also accommodate parties up to seventy five semi-privately in our dining room. We are a favorite location for rehearsal dinners.

  • Private party contact

    Catering and Sales Manager: (904) 398-3353

  • Neighborhood

    Jacksonville

  • Cross street

    Prudential Drive

  • Parking details

    Public Lot

  • Public transit

    Downtown Tram

  • Additional

    Bar/Lounge, Beer, Full Bar, Non-Smoking, Takeout, View, Wine

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card

Popular dishes

What 3,225 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.2Food
  • 4.4Service
  • 4.5Ambience
  • 4Value

NoiseModerate

Loved For

  • Jacksonville / Northeast Florida

    Scenic View

  • Jacksonville / Northeast Florida

    Seafood

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Filters

  1. OT

    OpenTable Diner

    Atlanta

    6 reviews

    3.0

    6 reviews

    Dined today

    overall3food3service2ambience3
    Bartender was wonderful. Attentive and friendly. Wait staff was terrible but might be because of short staffed. Food was mediocre at best as was the ambiance. Place needs to be remodeled and was pretty boring for a sat night. Food wasn’t up to par at all. Can’t think of anything my party of 6 would order again.
  2. KA

    KristenA

    Jacksonville

    4 reviews

    5.0

    4 reviews

    Dined today

    overall5food4service5ambience5
    Our server, Carissa was so pleasant and friendly. She mad the experience a great one.
  3. JN

    JamesN

    Jacksonville

    1 review

    5.0

    1 review

    Dined 1 day ago

    overall5food5service5ambience5
    Wonderful dining experience with diverse menu options, great service, and wonderful atmosphere. My wife thoroughly enjoyed her first visit for our anniversary.
  4. DB

    DavidB

    Jacksonville

    7 reviews

    5.0

    7 reviews

    Dined 1 day ago

    overall5food5service5ambience5
    Great place for a date night in Jacksonville before going to a concert.
  5. OT

    OpenTable Diner

    Jacksonville

    14 reviews

    5.0

    14 reviews

    Dined 2 days ago

    overall5food4service5ambience5
    Justine provided excellent service. The view was incredible, there was a nice selections of seafood and meat at a reasonable price. Looking forward to the next meal there.
  6. C

    Cindy

    Jacksonville

    69 reviews

    vip
    5.0

    69 reviews

    Dined 3 days ago

    overall5food5service5ambience5
    We had a great table that looked out on the river. Our waiter was very knowledgeable and attentive. Our meals were delicious. Can’t wait to go back.
  7. PH

    PeggyH

    Jacksonville

    2 reviews

    2.0

    2 reviews

    Dined 6 days ago

    overall2food2service1ambience2
    View of the river was beautiful. Service was terrible. Food was OK.
  8. JP

    JoshP

    1 review

    4.0

    1 review

    Dined 7 days ago

    overall4food4service4ambience5
    Atmosphere and view of the water was amazing. Bartender was amazing also as we waited just a few minutes for our table. -Waitress was very nice. - Ahi Tuna was amazing also. -The prime rib was just ok. So wouldn’t order that again. - dessert was a Lava Cake and was VERY good also. All in all it was a 4 Would have been a 5 if the Prime Rib was a lot better. Being it was $60 I had a tough time giving it a 5.
  9. Z

    Zeleznoc

    Jacksonville

    47 reviews

    vip
    5.0

    47 reviews

    Dined 7 days ago

    overall5food5service4ambience5
    Had not been at Chart House for several yrs for some reason but thoroughly enjoyed our dinner. The building is gorgeous + has perfect spot on the river; we had fabulous window seat along river. Food was excellent. Service tiny bit slow and forgot few things we requested but overall server was very good & extremely pleasant & apologetic for forgetting. In fairness to him he was extremely busy. We really enjoyed the evening.
  10. OT

    OpenTable Diner

    Phoenix

    1 review

    2.0

    1 review

    Dined on June 22, 2022

    overall2food2service3ambience4
    food was very underwhelming. Dessert was over cooked
  11. MD

    MaureenD

    Jacksonville

    13 reviews

    5.0

    13 reviews

    Dined on June 22, 2022

    overall5food5service5ambience5
    I've written a number of reviews for the Chart House - all very positive. You can't beat it for the food and ambience and the early bird dinners are a fantastic deal.
  12. OT

    OpenTable Diner

    Nashville

    1 review

    5.0

    1 review

    Dined on June 21, 2022

    overall5food5service5ambience4
    Our server was amazing. Food was very good and fresh.
  13. T

    Tina

    Jacksonville

    2 reviews

    1.0

    2 reviews

    Dined on June 20, 2022

    overall1food2service2ambience2
    Don't waste your time. I was warned but went anyway and I see why I was cautioned against going. For starters the table we were sat at was dirty around the floor(left over food and used napkins) the hostess claimed she'd send someone right over to clean, they never came, the glasses and silverware were both dirty, the spoon literally looked as if someone just took it out of their mouth(lip smear) gross! Lobster bisque tasted like someone spilled coffee in it. Mahi wasn't seasoned at all, asparagus was over cooked. Dessert(Molten Lava cake) was an epic fail, nothing about it was heated, I'm used to a warm cake and warm fudge.... cake was cold, fudge was lukewarm. The wait was insane, there wasn't anyone there really but the wait in between receiving our food didn't add up. Calamari was the diamond in the rough for sure! The only thing worth getting. Definitely not worth the $200 I spent there. Don't do it people! Save your money.
  14. LC

    LaCreciaM

    Jacksonville

    8 reviews

    vip
    2.0

    8 reviews

    Dined on June 20, 2022

    overall2food1service2ambience3
    Father’s Day. It was a pre- selected menu (which I wasn’t a fan of because I didn’t see that stated online “. My son had blackened mahi and it was absolutely dry and over cooked. It was like chewing steak or chicken. My husband had the chimichurri steak and shrimp. He asked the temp to be medium. It was well done and looked like filet mignon. It was a chunk of unseasoned dry beef. The food took extremely long to come out and the only thing hot were the plates. The plates were extremely hot and the food was not. My husband ended up not having a Father’s Day dinner. Reservation was at 8pm- we were done after 10pm and that’s with wrapping the deserts to go. Not what I expected at all from a Landry’s establishment. The service was absolutely slow/ it was a horrible experience
  15. DV

    DorisV

    Jacksonville

    1 review

    4.0

    1 review

    Dined on June 19, 2022

    overall4food5service4ambience5
    Excellent food. Our only complaint was slow service which we understand since it was Father’s Day and they were busy. Our server was great and all the food was great.
  16. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food4service4ambience4
    Father’s Day dinner
  17. AA

    AnnA

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service5ambience5
    Impeccable service all the way! Food delicious. Loved the ambiance.
  18. LU

    LUCYC

    Jacksonville

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service5ambience5
    Our waiter was so outstanding, we felt like we were in NYC! He was informed, gracious and attentive. He made our Fathers' Day experience a joy. Food and ambiance A+!!!
  19. l

    leag

    Jacksonville

    3 reviews

    4.0

    3 reviews

    Dined on June 18, 2022

    overall4food4service4ambience4
    The food was good. The drinks were excellent. The setting was nice. Our waiter, Vance, was very personable and friendly and helped to make this visit an overall enjoyable experience.
  20. OT

    OpenTable Diner

    Jacksonville

    2 reviews

    5.0

    2 reviews

    Dined on June 17, 2022

    overall5food5service5ambience5
    A uniquely beautiful restaurant with an amazing dining and drinking experience! The service was top notch!
  21. OT

    OpenTable Diner

    Jacksonville

    2 reviews

    4.0

    2 reviews

    Dined on June 15, 2022

    overall4food4service5ambience5
    Came for our anniversary, I ordered the Captain’s Prime Rib, half of it was fat and half meat, so I wasn’t pleased with that, why am I paying so much money to get half fat? I ordered a Mudslide drink which was totally tasteless, no taste of any alcohol and seemed to be made with cream mixed with ice cubes……..that is NOT how it should be made. Overall, not impressed with my meal and it’s doubtful I’ll return anytime in the near future; my money is better spent elsewhere.
  22. DJ

    DorothyJ

    1 review

    5.0

    1 review

    Dined on June 15, 2022

    overall5food5service5ambience5
    The food was great. Great place to eat. I celebrated my birthday
  23. SL

    StephanieL

    Orlando

    2 reviews

    2.0

    2 reviews

    Dined on June 14, 2022

    overall2food1service4ambience3
    Our server was very pleasant, but very busy. Unfortunately the dinner was not up to the standard of Chart House. Everything was over cooked. I did speak with the manager and she was understanding and made it right.
  24. OT

    OpenTable Diner

    New York Area

    2 reviews

    3.0

    2 reviews

    Dined on June 14, 2022

    overall3food3service4ambience4
    It was a Monday evening and it looked like they were hoping to close early. It was 8pm. Were out of several items which we did not know until after we ordered and the waitress would come back to tell us “oh we don’t have any more of that either”. Shrimp in the shrimp cocktail were overcooked and not very flavorful. Oysters were very small and not very meaty. Ordered blue cheese dressing with the salad, but there was very little dressing at all. Ahi tuna was serviceable.
  25. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on June 12, 2022

    overall1food1service1ambience1
    Made reservations with a person in a wheelchair, they tried to sit us at a booth with a giant column at the only place a wheelchair could be at the booth. Hostess couldn't seem to care less. When asked for the only available table, she said there was no server for that table (10ft away). Decided to leave after that, told manager on the way out that I wasn't happy, and she offered another table but we were quite unhappy with the attitude of the hostess at that point. Went to BBs instead, it was amazing, truffle crusted salmon was great.
  26. OT

    OpenTable Diner

    Jacksonville

    3 reviews

    2.0

    3 reviews

    Dined on June 12, 2022

    overall2food1service4ambience4
    Chart house is not what it once was or should ever be. Salmon entree was small, overcooked, and served with cold sides. NY strip was poor quality and lacking seasoning. We both hesitantly sent back our entrees. We will not return and are deeply saddened by how low the standards of a corporate restaurant have fallen.
  27. JG

    JimG

    Tampa

    4 reviews

    3.0

    4 reviews

    Dined on June 12, 2022

    overall3food2service4ambience5
    It was hit and miss regarding the food. Calamari, excellent. Wife had stuffed shrimp, large! But the potatoes were hard/undercooked. I had the blue cheese salmon. Scraped the blue cheese off because it overwhelmed the salmon (which was a small portion). Lava cake excellent, but it was over 15 minutes wait to get it. View and service were good.
  28. S

    Stever1011

    Chicago

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food4service5ambience4
    My research led me here for the river view. The wait staff, although short-handed, was excellent and quick to meet all our requests. The food was just short of great, and the ambiance and window table exceeded my expectations. Thanks, Chart House. You are on my recommended list.
  29. YD

    YuleeDina

    New York Area

    7 reviews

    5.0

    7 reviews

    Dined on June 11, 2022

    overall5food5service5ambience5
    Had a reservation but had to wait a while to be seated. Once seated server was wonderful and food was delicious! River view makes it a perfect 10!
  30. JR

    JoeR

    New York Area

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food4service5ambience5
    Our server was fantastic, extremely attentive and very pleasant really made the experience wonderful, the view well it’s awesome it’s has been 30 years.
  31. LL

    LanahL

    Jacksonville

    25 reviews

    4.0

    25 reviews

    Dined on June 11, 2022

    overall4food4service5ambience5
    I am generally a big fan of Chart House Restaurant but tonight things were just a little bit off. The chopped salad which is usually delicious was sadly lacking a flavorful dressing. The appetizer was delicious. But while we waited for our entree we were informed that our selection was not available. I don’t know if it was never available that evening or if they had run out. Unfortunately we were not able to wait for a second choice to be prepared because we had tickets to the symphony. To be clear, I will return to the Chart House.
  32. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on June 11, 2022

    overall1food1service5ambience3
    We frequent the Daytona location. Jacksonville needs to take notes from Daytona. Steak over cooked. Shrimp cocktail tasted like leftovers from night before and the chopped salad was brown and wilted Don’t recommend this location at all!!
  33. DS

    DSalano

    Jacksonville

    24 reviews

    5.0

    24 reviews

    Dined on June 10, 2022

    overall5food5service5ambience5
    We hadn't been to the Chart House in years and we went this past Friday. Our Waiter was absolutely the best. We had the Ahi Tuna appetizer which was so fresh & delicious. We also had the Salmon with the blue chez topping that was off the charts. We will definitely be going back very soon. The view of the St. Johns River was so nice.
  34. RH

    RobertH

    Jacksonville

    12 reviews

    vip
    3.0

    12 reviews

    Dined on June 10, 2022

    overall3food3service4ambience4
    Service was pretty good—no complaints. My swordfish dish was excellent. But my wife’s filet mignon was overdone and not very good. Disappointing.
  35. EC

    ErinC

    Baltimore

    1 review

    5.0

    1 review

    Dined on June 8, 2022

    overall5food5service5ambience5
    Carissa was excellent, she made our experience so much better than we could ever imagine!
  36. RW

    RWATL

    San Francisco

    84 reviews

    vip
    5.0

    84 reviews

    Dined on June 6, 2022

    overall5food5service5ambience4
    They were challenged with the lack of staff but the manager was helping out and overall we had a great experience. The food and service were very good.
  37. MD

    MaureenD

    Jacksonville

    14 reviews

    5.0

    14 reviews

    Dined on June 6, 2022

    overall5food5service5ambience5
    the Chart House is my "go-to" restaurant when I want to treat myself. From the wonderful view, helpful and friendly staff and delicious food, you just can't go wrong. The "early-bird" menu has a good variety of dishes at great prices for a 3-course meal. If you're a chocoholic like me, the Godiva warm Lava Cake, with the house-made peanut butter with chocolate drizzle ice cream, is not to be missed. Yummy
  38. L

    Lane

    Jacksonville

    3 reviews

    4.0

    3 reviews

    Dined on June 6, 2022

    overall4food3service4ambience5
    Restaurant was 40 mins late opening, and every party waited outside in rain and heat. Server was engaging. Food was cold on arrival. one in our party ordered a steak and was told they were out of it. Appetizer was delicious: calamari- room temp. New tile floor on top level was too slippery without a runner. This has been one of our favorite places for many years: at least twenty. Please don't let the quality change!
  39. JJ

    JamesJ

    1 review

    5.0

    1 review

    Dined on June 6, 2022

    overall5food5service5ambience5
    We ate at 8PM on a Sunday, was not crowded, had a window/riverview table. Food was wonderful as was all other aspects of our visit.
  40. T

    Tomzreview

    Tallahassee

    22 reviews

    vip
    3.0

    22 reviews

    Dined on June 5, 2022

    overall3food5service4ambience2
    The music was loud and inappropriate. The F word should not be in the music choices

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Chart House Restaurant - Jacksonville using the Order Online button. Chart House Restaurant - Jacksonville also offers delivery in partnership with Postmates and Uber Eats. Chart House Restaurant - Jacksonville also offers takeout which you can order by calling the restaurant at (904) 398-3353.

Chart House Restaurant - Jacksonville is rated 4.3 stars by 3225 OpenTable diners.

Chart House Restaurant - Jacksonville does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 36 times today

Order delivery or takeout

Other options

  • Order online
  • Logo image for Postmates
  • Logo image for Uber Eats
Google Map for Chart House Restaurant - Jacksonville

1501 River Place Blvd Jacksonville, FL 32207

Additional information

  • Cross street

    Prudential Drive

  • Neighborhood

    Jacksonville

  • Hours of operation

    Mon–Thu, Sun 4:30 pm–9:30 pm Fri, Sat 4:30 pm–10:00 pm

  • Cuisines

    Seafood, Steak, American

  • Dining style

    Casual Elegant

  • Dress code

    Smart Casual

  • Parking details

    Public Lot

  • Public transit

    Downtown Tram

  • Payment options

    AMEX, Diners Club, Discover, MasterCard, Visa

  • Executive chef

    Rob Britton

  • Additional

    Bar/Lounge, Beer, Full Bar, Non-Smoking, Takeout, View, Wine

  • Phone number

    (904) 398-3353

  • Private party facilities

    We can accommodate private banquets during our daytime hours in our dining room. We can also accommodate parties up to seventy five semi-privately in our dining room. We are a favorite location for rehearsal dinners.

  • Private party contact

    Catering and Sales Manager: (904) 398-3353

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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