Chart House Restaurant - Jacksonville

4.3
2468 reviews
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$31 to $50
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Seafood
Located on the south bank of the St. Johns River, Chart House offers a panoramic view of the downtown skyline. The unique architecture combined with the beautiful setting has delighted diners for more than 25 years. Since 1961, Chart House has been dedicated to providing the ideal dining experience. With 26 historic, waterfront & showcase locations across the U.S., Chart House offers spectacular views & exceptional service that you’re sure to enjoy. From fresh seafood to succulent steaks, our renowned chefs have tailored a menu to complement local cuisine while introducing a hint of the exotic. Choose from our famous entrées such as Snapper Hemingway, Mac Nut Mahi & our slow roasted Prime Rib. We also offer a daily selection of fresh fish, an extensive collection of fine wines & decadent desserts like our famous Hot Chocolate Lava Cake.
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Sun - Thu 4:30PM - 6:00PM 8:00PM - 10:00PM

What 2468 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.4
service
4.5
ambience
4.0
value
Noise · Moderate
77% of people would recommend it to a friend
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Jacksonville
19 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

The Chart House is our new favorite place for date night in Jacksonville. The architecture is beautiful, the location is gorgeous, and the food and service are impeccable. Being healthy eaters, we love that they have the calorie count listed on the menu and have a fabulous salad bar, complete with caviar. The wine list and cocktail beverage selections are on point. Enjoy a lovely meal and then go for a walk on the Riverwalk.

DC
Jacksonville
7 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

Anniversary. It was very nice after the loud people left that was next to us. Beautiful place. Always love this restaurant and the bar area.

OT
Atlanta
1 review
Dined 4 days ago
Overall 4food 5service 4ambience 5

Hostess forgot about us at check in. Sent to bar and 15 minutes later when we came out she sat us immediately. The waitress was outstanding.

OT
San Diego
1 review
Dined 4 days ago
Overall 1food 1service 1ambience 1

Food sucks, bread was the best to get there. Service sucks, our food took forever to come and the waitress seems like she’s getting pulled in different places.

OT
Chicago
2 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

Loved our server, Rachel. Lovely meal.

MJ
1 review
Dined 5 days ago
Overall 3food 4service 3ambience 3

Food was good, but we went during happy hour, which was what 95% of the crowd was there for. We had the early dinner, a good value, but we felt that because of being at the early dinner, the restaurant wanted to serve us, and get out...we didn’t feel very welcome. I ordered a glass of wine...it had leftover food on the inside and outside of the glass...the server changed it without objection. The restaurant is very nice, but I wouldn’t return, particularly with the full price menu.

AH
Richmond
43 reviews
Dined 5 days ago
Overall 3food 2service 2ambience 5

This Chart House location has changed a bit. The location is beautiful, though there hasn’t been much updated inside the location. Last time I went was about 4-5 years ago and the experience was much nicer. I had the signature chopped salad and lobster bisque. The bisque was nice, not spectacular, too many bits of shell that I had to pick out...but the flavor was nice. The chopped salad is now significantly smaller in size and it’s primarily lettuce. I used to love the chopped salad for its size and mix of greatness; it was very underwhelming. My friend had the prime rib and shrimp special and the shrimp were over cooked. The prime rib was delicious but all in all, the experience didn’t warrant the price. While the view is beautiful, the windows are pretty hard to see out because of condensation. The location simply needs an update and a bit more attention to detail with the menu. Not overly impressed with the service, they were clearly more focused on the larger table next to us. Probably won’t be back but for the location alone, I’d recommend you try it for a special occasion.

D
Jacksonville
1 review
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

VERY NICE PLACE. STILL GOT IT GOING ON! I WILL BE GOING BACK

d
Jacksonville
3 reviews
Dined on August 9, 2019
Overall 4food 5service 4ambience 5

It took awhile for the server to come to us about 10 minutes, felt as if we could wait. I thought he could have been just a little more attentive. I should not have to ask for more water, ask for a straw, he did not offer a salad so we told him we would have the salad bar. I notice the manager or someone a suit going to different tables and carrying on really long conversations, I did expect for him to come over and ask us about our dining experience but it did not happen. The server seem to be very engaged with his other tables but no us but we did not come there for that but it would have been nice. I still left a 24.75% tip because the food, and atmosphere was nice. This will not deter us from dining here as we have many times before. I hope this review is taken constructively and not as complaining.

Thank
David

SC
Tampa
4 reviews
Dined on August 7, 2019
Overall 5food 5service 5ambience 5

Always a Great Time at CH Jax, great view on River. We go often & enjoy celebrating special occasions at CH

KT
1 review
Dined on August 4, 2019
Overall 5food 5service 5ambience 5

I don’t know where to start. The food was delicious, the view was amazing, and the service was extraordinary. An overall superb night.

TH
Philadelphia
2 reviews
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

Excellent experience. Food, service, entire dining experience was fantastic.

L
Jacksonville
20 reviews
Dined on August 3, 2019
Overall 4food 5service 4ambience 4

We liked to quality and the portion size of the food as well as the service. We appreciated the fact we could decide when the order for the main course was to be done. We did not like that the appetizers did not arrive at the same time, there was an almost 10 minute gap. We also do not like having our plates cleared before everybody at the table has finished eating.

SA
1 review
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

Great food, price, service and ambiance. We visit frequently.

PG
1 review
Dined on July 31, 2019
Overall 5food 5service 5ambience 5

The food was outstanding and the atmosphere was great service was top notch

YS
Jacksonville
17 reviews
Dined on July 27, 2019
Overall 5food 4service 5ambience 4

Great view. Great food.

k
Orlando
7 reviews
Dined on July 27, 2019
Overall 4food 4service 3ambience 5

We were really looking forward to dinner at Chart House. We had a nice table with just one table in front of us and our view of river. Unfortunatly..the 40+ yrs old. Love birds in front of use could not making out ! It was hard not to look as they were directly in front of us. It was super uncomfortable! My scallop were raw and stringy. Sent back and by time they came out again my husband had finished eating. When my new scallops were delivered..they had not replaces all the shrimp on plate. Three scallops and 4 shrimp..$40.00? Steep even for Chart House! So disappointing. Next time ..maybe just a visit to the bar.

KL
Jacksonville
1 review
Dined on July 27, 2019
Overall 3food 2service 5ambience 3

We celebrated a birthday and wanted a good salad bar..it was good..Ruby Tuesdays is as good... the Brazillian steakhouses excellent..... the soups were great..the entrees were awful..The salmon was overcooked tasteless and dry with no sauce..
The tea chicken was small and tasteless.
The grouper was bland and small and not well seasoned.
We did not want to embarrass our birthday friend so we did not complain
Suffered and OVERPAID....for a bad meal at a bad value

MC
1 review
Dined on July 26, 2019
Overall 4food 4service 5ambience 5

The waiter was absolutely perfect. May have been the best waiter I've ever had

DM
Atlanta
14 reviews
Dined on July 26, 2019
Overall 5food 5service 5ambience 5

Old food, god service, consistent

EH
Tampa
2 reviews
Dined on July 25, 2019
Overall 4food 4service 3ambience 4

The GM was very personable. Our server was not exactly on point. Shared appetizer was good but could of been better if it had a true tempura batter. My salad was excellent. My entrée was good, the scallops were superb but the shrimp were hammered, overcooked. The corn concoction with the entrée was very tasty. My husband and I shared a slice of Key Lime pie and it was very good.

JM
Jacksonville
1 review
Dined on July 23, 2019
Overall 5food 5service 5ambience 5

Anniversary

MF
Jacksonville
56 reviews
Dined on July 22, 2019
Overall 3food 4service 3ambience 4

This was not our first visit to this restaurant. We visited on a Tuesday evening which was the last night my Mom (84) was in town. There were 7 of us (all adults). Server was a bit inexperienced.

Poured a beer while glass was on the table & in between two seated guests (instead of at the end of the table by the person who had ordered it. Clearing bread plates & salad plates while 2 of us were still eating our salads. Attempting to take away the appetizer plate while half of the calamari was still there. Not remembering my Bailey's & coffee was w/o the whipped cream & brought it to the table w/whipped cream. I sent it back & waited quite a while before a returned beverage came.

I did not slight the server when I left gratuity but I think more table-serving etiquette is in order.

OT
Jacksonville
17 reviews
Dined on July 20, 2019
Overall 5food 5service 5ambience 5

Lauren was exceptional.. Food was exellent and service awesome.. Thanks...

P.S. Nice touch free valer, excluding tip😊

F
Salt Lake City
43 reviews
Dined on July 20, 2019
Overall 4food 4service 3ambience 3

Everything was

K
1 review
Dined on July 19, 2019
Overall 3food 4service 1ambience 5

We made a reservation for 2 through OpenTable and upon arrival the hostess said 15 minutes to be seated. We had to wait 25 minutes on a night we were going to the Stones concert by water taxi. We told the hostesses that. Another couple came in at took another table nearer the bar and had their meals before we were seated. The meal and wait staff was fine but we had to eat very quickly

J
Tampa
13 reviews
Dined on July 19, 2019
Overall 5food 5service 5ambience 5

Excellent!!! Unbelievable salad bar - everything fresh. Service was excellent. Beautiful view of the water. And there is a water taxi that docks right next to the restaurant which you can use to cross the river. Highly recommend this restaurant.

BH
Tampa
1 review
Dined on July 19, 2019
Overall 5food 5service 4ambience 5

Food was great and so was service. The bar got backed up with happy hour but overall a great experience

OT
Jacksonville
13 reviews
Dined on July 17, 2019
Overall 5food 5service 5ambience 5

Delicious and perfect as always. My wife and I love coming to Chart House because we can always rely on impeccable service and delicious food and drinks. Once again they have lived up to our high expectations and surpassed them. Thank you to the servers, the chefs and all support staff for such a great dining experience

DM
Savannah
2 reviews
Dined on July 17, 2019
Overall 5food 5service 5ambience 4

Service an d food was excellent. I had r
The bourbon glazed scallops and shrimps. We also had the crab, avocado and mango stack. The presentation was excellent. The wine line was decent, but perhaps a more expansive list would be nice.

KJ
Tallahassee
1 review
Dined on July 16, 2019
Overall 5food 5service 5ambience 5

Great experience.

I
1 review
Dined on July 14, 2019
Overall 5food 5service 5ambience 5

Amazing food and service. We loved the view. Definitely going back when we visit Jacksonville again.

BC
1 review
Dined on July 14, 2019
Overall 2food 2service 1ambience 4

Our reservation was at 5:15 and we left at 7:00. Our waiter while nice was not efficient. He never brought our bread. And our main course was not super hot and lava cake was cooled

y
Orange County
64 reviews
Dined on July 14, 2019
Overall 5food 5service 5ambience 5

Great view of the waterfront and fabulous food. Fresh swordfish and prime rib were both delicious!

AP
1 review
Dined on July 13, 2019
Overall 5food 5service 5ambience 5

Everything was outstanding.

Hard to get there, streets are under repair. Not your fault!!!

Great experience.

OT
Las Vegas
1 review
Dined on July 12, 2019
Overall 2food 5service 2ambience 3

would be better if the waitress was faster and attentive, the lighting in the bathroom should be brighter

JH
1 review
Dined on July 9, 2019
Overall 4food 5service 4ambience 5

Food service was a bit slow that night. Not sure if they were understaffed or not.

OT
Charlotte
1 review
Dined on July 8, 2019
Overall 4food 3service 3ambience 4

River view is great; food was good but not great;, bathrooms were shockingly bad compared to rest of restaurant; service was same I'd get at Chili's; spent 105+tip on one entree, one kid's meal, two appetizers and no alcohol. Definitely go for the waterfront view, not the kitchen or bang for buck.

J
1 review
Dined on July 6, 2019
Overall 2food 2service 5ambience 1

I brought my wife to dinner in hopes of wowing her. Unfortunately this was not the case.
It seems like chart house has allowed the 5 starness to stop at the door. Guests had shorts, flipflops, and hats on. It really sucks feeling like we were the ones out of place because we dressed nice.

Serve was great. Food was ok . Not worth 125.00

Very sad that our date night felt average and over priced for "ok memories ".

BH
1 review
Dined on July 6, 2019
Overall 3food 1service 3ambience 2

Gorgeous restaurant and view. We had my husbands birthday there. Reservations were easy to make and staff was nice. They put his name on our menus which was really neat. I loved the table we had and the atmosphere. The food was just okay. Everyone at the table said the food was bland and not worth the money. I totally agree. I ordered chicken and it was very chewy and tough. The food is very overpriced. I wish we went to Ruth Chris! That’s okay. Lessened learned!

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