Chart House Restaurant - Jacksonville

Chart House Restaurant - Jacksonville reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. P

   Patty

   Jacksonville8 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mother’s Day brunch was exceptional! The food, service by Bert and the river view were wonderful. The dolphins were very active today and it was beautiful to see. We couldn’t have asked for a better experience. Thank you!
   

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2. A

   Adam VIP

   Indiana16 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always love coming here, the views are great, service is quick, drinks and vibe are amazing!
   

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3. S

   Scott

   Western NC1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent dining experience. View of St. John's River and downtown Jacksonville added to a very enjoyable evening dining at Chart House.
   

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4. E

   Edwin

   Greater Boston17 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food. service, view of the St John River, and more. Highly recommended!
   

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5. J

   Jillian

   Orlando3 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed a celebratory dinner for our college graduate. Even with our party of 10 folks they were so kind to adjust our reservation last minute when graduation ran long. Our server Chelsea was out of this world amazing and the food was delicious as ever! 10/10 would recommend this restaurant for your next celebration!
   

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6. E

   Ed

   Jacksonville3 reviews

   5.0

   Dined on May 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best service and good food. I liked the salad bar too.
   

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7. Y

   Yvonne

   Jacksonville2 reviews

   2.0

   Dined on May 3, 2025

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 3

   Let me start by saying the service was fantastic. Our server was on it and provided 5 star service. However, the food was mostly inedible. They were out of two of the drinks we had ordered. We started with the oysters, cocktail shrimp, ahi tuna and clam chowder. The clam chowder came out warm, still edible but just warm enough to consume. Cocktail shrimp and raw oysters were delish. We ordered the lamb chops, which were supposed to come out with a minty sauce, the "sauce" they drowned them in was lacking the minty compliment to the lamb. We ordered a filet and asked for it to come out blue, which is a very rare, very cool "blue" center and it came out closer to medium rare. The lobster tails we ordered came out looking and tasting like rubber. The asparagus came to the table almost brown. When our waitress came to check on us we let her know that we were disappointed with the entrees and she had the general manager, JD Crowder come to the table to talk to us. He began to tell us how he has only been there for 2 months and is trying to turn the place around, which I respect. What I don't respect is him acknowledging that they did not properly take their frozen lobster tail and thaw it out the way it should be as well as acknowledging they ran out of asparagus and made a run to Publix to get more. First and foremost, your produce should not be coming from Publix, it should be coming from a certified distributor. He also acknowledged that the asparagus, lobster tail, and cook of the steak was not to the standard they should be holding. After the acknowledgement from the GM of the food being far below the standard they should be providing, he proceeded to take $13 off the bill which is a slap in the face for what we had spent there. He should have just left the bill with no "discount." We are beyond disappointed with the quality of food we got for the amount of money we spent. We were out celebrating a birthday and it was an extremely disappointing dinner.
   

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8. H

   Heather VIP

   Jacksonville4 reviews

   5.0

   Dined on May 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   My guy says it’s the best tasting steak and the mini lava cake was so delicious
   

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9. B

   Bill

   Jacksonville1 review

   5.0

   Dined on May 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent, and Priscilla was a fantastic server. We were celebrating a birthday and college graduation, and the Chart House made sure our visit was special.
   

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10. J

    Jill

    Tampa2 reviews

    5.0

    Dined on April 30, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Food was great I had the sea bass with a lobster risotto. The lobster was Maine lobster but definitely not fresh cooked. It was something sold as packaged lobster that tasted like the one I had purchased at Costco. It had a fishy smell and taste. Our server was very nice and very attentive. We had a pleasant evening .
    

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