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Chart House Restaurant - Golden
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
Chart House Salad Bar
served with Yukon gold mashed potatoes
Our sever was great but the restaurant was under-staffed. Took 3 hours from start to finish on a Monday night!!
They did a great job. The food was fantastic and the service was great!
Social distance was perfect. Shawn, manager, made every effort to coordinate requests for a special evening.
We had a great evening celebrating our anniversary!
Love the Chart House and it one of our go to restaurants when ever we are in a town that has one available to visit.
Went for happy hour and sat out on the patio. Beautiful setting, outstanding service, and delicious food and drinks. It doesn't get any better than that!
The server was in a hurry the entire time we were there, messed up the order twice. The steaks were average. When we got the bill we were charged for the corrections to the order that she messed up in the first place. When asked about the charges we got the response of "the bill is correct" Not impressed.
First dinner without kids/grandkids in almost a year. It was beautiful and relaxing. The food was amazing.
When I made reservations, I mentioned my husband and I were celebrating our 63rd Wedding Anniversary. Would you believe, on the top of our menu, The Chart House had wished my husband and me a Happy Anniversary!
I would call that Very Good PR!
Thank you Chart House!
We sat in the lovely bar area and enjoyed spectacular happy hour appetizers! Great good and terrific servers. Everyone is so accommodating! We had a great time.
Excellent service! Very nice happy hour menu.
Chart House is always on target in consistently providing delicious food and professional service.
I hadn't been here in a few years. The experience was not good but at least I was in good company with my husband. The food was okay. There was a long, straight hair in the wine and I pulled two more strands of hair from my mouth after biting into my dinner. Gross. And definitely not of my kinky-curly hair texture. My husband's hair is straight but not that long. I was a little dumbfounded. At least three strands of hair in one sitting? What are the odds? We were also thirsty for much of the night. We finished our waters well before our dinner came and finally got a refill after we asked for the third time (with our check). I'm not sure if the server was new. It didn't look like she had a lot of tables. In any event, my experience here years ago was great and memorable. This one not so much. So I'm chalking it up to a hit or miss restaurant.
It was really just "OK". Have been here many times in the past and did not live up to previous visits. The seafood truck did not arrive, so selection was limited - not their fault, but it would have been nice to know when we were seated and handed our menus instead of 15 minutes later after we had all decided on options that were not available, The steak was delicious though!
Had an outstanding server (Jake) and the table/view were outstanding. Some of the food was a bit cold, but they replaced it immediately.
Fantastic as always. Great service in every way!
Steak was tough and cold. They replaced it with a piece of prime rib which was still cold,fatty, and sent back
Everything was great except lava cake was dry. Very good cocktails, non alcohol special drinks were delicious. Table of six and we had great service and very good food
Nice ambiance with good service and good food although a little overpriced for what we got. Fillet was ordered medium rare but was cooked to medium. The coconut shrimp are excellent and better than most other places they are offered.
Service and atmosphere great. Salad and dessert excellent. Prime Rib and potatoes not so much. Still a pleasant experience!
The Chart House is usually very good with the exception of this experience. Our waitress could have been a little more attentive. We had filet mignon and mahi mahi, both of which were over-cooked and under-sized. We told her that our food was over-cooked and she didn't want to address it. Otherwise, the experience was good as usual.
Brought my wife here for our 11 year anniversary. The service, food, and ambiance was fantastic. Great place for a nice supper and to get away from kids for a few hours. The view is awesome. The only bad thing I can say is I asked if some sort of flowers could be put on the table for my wife. That was not done. Still a 5 star restaurant.
Birthday dinner was great!
Great food, service, and ambiance.
Looking forward to returning soon.
Sat outdoors and really enjoyed the lovely summer weather and happy hour appetizers/drinks!
Food was good, server was nice, but kitchen was exceptionally slow.
I can’t remember our servers name but she was awesome. Very attentive and very good service. I will definitely be back.
Due to the pandemic our friends son had to cancel his parents 50th wedding anniversary! So different friends celebrated them with small gatherings. We flew in from NC to celebrate at the Chart House. The waitress was the most competent 21 yr old, the food was fabulous and we had a delightful anniversary dinner/ chat time. A really wonderful celebration!
It was both my husband and mine birthday's. We share a bday! We live in Genesee and have dinner often there. We let the host know that we wanted a window if possible. And she checked and said 109 was being cleaned for us and we would be seated. As we were being seated we were rerouted to a table that was not the window one as we were promised. The waitress said sorry my manager just sat someone at the table we cleaned for you.
Very disappointing. Waitress was wonderful. Thought maybe we'd get a dessert on the house or something but nothing. Not even I am so sorry!
With our present covid situation it's especially important to provide a safe environment. But also great customer service.
Protocol for COVID was good. Drinks were a bit weak.
Food, good. Miss the full menu
The food wasn't as good as it used to be and service was very slow
The food was great everyone enjoyed it. One member of our party never got the drink she ordered had to remind them twice, then she never got her soup. She started to really feel invisible.
One lava cake desert didn’t make it out of the over successfully so we ended up switching to cheesecake. The cheesecake was great so the fail ended up being a good change.
First time back since early March and I have to say it was a real pleasure. All staff wore masks and the tables were well spaced. We felt no alarm about potential infection. The food was excellent and we were pleased to find we had a $25 voucher. This was a really nice treat.
Chart House has become our new go to restaurant. Jake is fantastic and makes our experience extraordinary every time. We appreciate everyone at the Chart House!
It was a great dining experience as usual. The Golden Chart house does a great job! The view is awesome and a great place for a birthday!
One of our favorite places to eat - Great atmosphere!
We went here for a birthday celebration. We sat for 20 minutes before being acknowledged or getting water.
The front manager was helping with our order. When I received my steak it was ice cold and raw. I had a ordered medium well. They re fired the stake however it never came out right. I gave up. Apparently with the new rules with for covid-19, the steak should not have been re-fired. My husband's steak was also undercooked but not like mine was.
Then the front manager was extremely condescending towards us. He kept saying, will this make you happy now? Or we've been doing everything to help you. Except, he had done nothing but made us feel like we were trying to scam them or something. I do not know. We didn't really see much of our waitress.
I do know we had been waiting to get to this restaurant for a long time. We saved up because it is more expensive than others. We were so excited. We left feeling very discouraged. I would not accept the free dessert. All I wanted to do is leave. I was looking forward to a very special birthday dinner. Instead we ended up with a dinner nightmare with beautiful scenery.
In the past I have bragged about this restaurant and recommended it to several people. However, I cannot do that now.
We went for my daughters birthday. I thought they would at least say happy birthday. Nope. We ordered asparagus that we never received and when we asked to have it removed from our bill, we didn’t even receive an “ oh I’m sorry about that”. Then we had ordered a choc cake that took 45 minutes with no updates or explanation. We were there for over 3 hours. There were 7 of us. This was a disappointing experience.
We had a delicious refreshing appetizer of shrimp , crab, mango and avocado . Prime rib for dinner- all delicious and our server was very nice.
Chart House Restaurant - Golden is rated 4.3 stars by 2987 OpenTable diners.
Chart House Restaurant - Golden does offer gift cards which you can purchase here https://www.landrysinc.com/giftcards/default.asp.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.