Chart House Restaurant - Dana Point
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Thursday, November 28, 2019
The service has really slipped. In the bar we asked which wine she would recommend and the response was, "all our wine is good." We ordered two glasses of Rose which was not good at all. We also ordered the lettuce wraps which was also heavy, full of sugar and lacked any taste. The bar experience was like we were at Chili's, not Chart House.
For dinner we were celebrating our 25th wedding anniversary, which I put on the reservation. The waiter never acknowledged this nor did he ask if we were celebrating anything special - even with the cards we gave to each other on the table. We ordered a bottle of wine, which was very good, and asked to return the Rose which was not credited to our bill. Our water was never refilled, the waiter forgot a couple of simple requests for which we had to remind him and the service was just blah.
The entrees were very good as was the salad bar.
Disappointed in the salad bar, which is all I ever eat, because it was not kept in stock. Many items were very low. I asked them to refurbish it and they were out of the items. This was at 6:20 PM, which I would still consider prime dining time.
Took our friends here for their anniversary and was not disappointed in anything we ordered. The staff was great, our service was outstanding and the view was amazing
From the moment we were greeted till we left...great customer service. We did arrive 15 minutes before our reservation and they were going to seat us then asked if we could wait a few moments. We said sure ...since we were early. Well it paid off. A prime window seat! The lights of the harbor were an incredible view. Our waiter Nico was so nice. Appetizer of Kim Che calimari was really good...then we had the prime rib and a side of mushrooms. Delish. Highly recommend the lava desert ...they even gave us an anniversary desert. We finished both! Great experience and great place for a special occasion.
The waiter was top notch. The salad bar did not have a fresh look and items needed replenishment. I therefore chose the chopped salad which was soggy and I returned it. The mains were ok.
Didn’t match up to Chart House in other locations. Just a bad night?
Came here for my husband’s birthday because we love the Dana Point area. Food, service and ambience was very good. I would rate it an overall 31/2 stars. We started with the hummus platter served with pita bread and plantains. Very tasty ! We ordered the black and blue salmon and the seasonal grilled king salmon. Both were very tasty. The one thing that could have Improved the dish is to serve it with more vegetables. They give you very little veggies so the plating looks pretty skimpy. My opinion, If Chart House wants to play with the other seafood competition in the area they need to plate the food better. While the food taste good it lacks in presentation.
Best view in the area. Delicious appetizers and entrees, very good drinks and impeccable service. One of our faves
Our server Michael was the best!!! His Service was exceptional and the food was amazing! Our visit was flawless. We will definitely be back!
Great spot cool to see the bunnies hanging out outside Our food was good Not GREAT the king crab legs were over steamed The salmon was quite fishy and the mahi was overcooked The salad bar was great the typical Landrys lava cake cakes 30 minutes yet its no different than the other restaurants in the chain Ultimately we would return for the food and ambiance as well as wine list
They didn’t seat me and my fiancé at all. I had to sit at a bar
Ran out of prime rib which they advertised
We had a great prime rib dinner with a beautiful view of Dana Point Harbor
Had a awesome time tonight at The Chart House celebrating our 42nd wedding anniversary! Highly recommend! Food was excellent and our server Michael was very attentive to us!!
We always have an amazing time at Chart House, and this time did not disappoint. Ron took great care of us. We'll be seeing you again!
My husband and I were not pleased with our recent dining experience.
Good food. So so service. Loud. Have had better experiences there. Not in a hurry to go back.
Michael was our server last night and he was outstanding. A wonderful experience as always.
Great meal and service. Perfect for a date night! Prime Rib was excellent and don't miss out on the chocolate lava cake!
They were very accommodating. They help us celebrate our anniversary in a very special way. Thanks Chart House
All great, except the normally outstanding salad bar was not worth the $20 price. Should have skipped it.
The Macadamia Nut crusted Mahi mahi was excellent!
Our go to family restaurant. Salad bar was awesome! love getting a small helping of caesar salad with the other salad options. Lava Cake awesome could use another scope of ice cream. Used our Chart house card and got a reward applied!
Great service and staff was very nice. Receptionsist was a bit snooty, could have used more friendly up front person when greated. maybe she is new
We ordered drinks and an appetizer on the patio. The waiter apologized that they only had one bartender. Appetizer came, no drinks, our table became ready, still no drinks, finally drinks arrived. Needed to immediately close out our bar bill before heading to our table. Needed to carry our own drinks and the appetizer to our table. No help from the wait staff or hostess. Got to our table and surveyed the menu. My wife settled on the salmon and I had the halibut. When we asked our waitress about which preparation would be best for each of our dishes, her stock answer was most people request grilled. So we both ordered our fish grilled and both of our fish was very dry. We even ordered the optional salsa as a topping but dry dry dry nonetheless. Would not go back for the food. Service was marginal. Valet parking to move your car 10 feet to a parking spot -$6
Very disappointed, made a reservation weeks in advance for special occasion and arrived 45 min early and asked for a great window seat, and was given one of the furthest back seats in the restaurant. Seemed like we were a second thought. I do appreciate the great waitress and food was good, but prob not coming back since the hostess and manager didn’t care. Would not recommend anyone else go there. BTW, this was our first experience at the Dana Point Location. Tahoe is Fantastic!
I’ve recommended already. It was that good and a be thankful you to the general manager and our server Scarlet for making our proposal date the best.
Great birthday dinner at the Chart House.. went around 8:15PM and it was not too crowded, we were seated promptly. Sizzling mushrooms are amazing as an appetizer or side! Overall, good experience.
My favorite place to eat. I eat here at least once a week.
Great service, great food!
I had the chopped spinach salad and the Mac Nut Mahi and both were fabulous. However, we pre-ordered the Moulton lava cake to share and it still took a long time to be delivered to our table after dinner AND it was not hot in the center. Perhaps it was sitting too long before it was served?
We sat outside. The views of the harbor, coastline and ocean were beautiful. Our server was Derek. Derek was awesome. Very professional and attentive. The food and adult drinks were awesome. We will definitely be back.
I ordered the Grilled Mahi and it was very fishy. About 3am I got very sick. I called the next day to let the manager know. She was very rude and didn't seem to care. For the price of our meal it should have been fresh and I truly got sick from my meal. I love Chart House resturants. But Dana Point Chart House has gone down hill. The service and the food. In Dana Point alone you could do much better going somewhere else. Melinda Herrick
Drinks took awhile to order. One person in our party ordered a martini. The waitress brought the other drinks & told her they had to wait for more glasses to be washed for hers. I thought this was very unprofessional. One of us ordered a scotch soda with a twist. Got a scotch & flat soda with a lime. I ordered a vodka soda with 2 limes & got a vodka soda 1lime & flat soda as well. Drinks tasted fine so we didn’t want to make waves.we ordered a bottle of wine, however it didn’t come till after the food had been delivered, kind of like an after thought. The best thing about the night was the food & the company. Our waitress was nice, however it was obvious to me that she did not want to be there. We were taking a lovely couple out to thank them for taking care of our dog while we were on vacation. I think the only time I will come back is for the happy hour. I have lived in Dana Point for 17 years & have been here for dinner maybe 3times. There is a reason for that I guess?
VERY slow service from star to finish. Out waitress was great and did her best but otherwise the place was short staffed and disorganized. Mediocre food at best. We will not be returning.
Outstanding view, service and food capped our anniversary on Oct 9th. Very happy:)
Great food and staff. Beautiful views, happy hour menu was great
Beautiful view, food was good, but for a 7oz filet for $37.00 should at least include a baked potato. Salad bar was extra too.
They outdid themselves! I love that we could be there on a busy Saturday night but we could hear each other during dinner. The food was fabulous and the view from the outdoor patio was superb. Will definitely go again.
The view is beautiful but the bar service is extremely slow. Apparently this has been for ages and yet they still
Don’t improve this component of the service. I am a vegetarian and although the vegetable
Option would suit me well, the vegetables were dry and overdone without any flavor. My guests enjoyed their steak but they did not think the broccoli was good nor did they like the calamari. It had too much sauce on it.
The restaurant was dead they still made us wait to seat us about 20 minutes
There was plenty of empty tables
Food was awful
Salad bar was terrible it there was any item it was old
Dinner at the Chart House has become the highlight of our vacations in Dana Point. The spectacular view of Dana Point Harbor alone is worth the visit. But the fascinating architecture adds immeasurably to the experience. And the food is always flavorful and delicious. We'll be back again next year!