Food was not good. Salad tasteless and not fresh. Service was a joke. Open the wine and just poured it out. Did not bring silverware for main course etc. Gorgeous setting but will never go back
I have been to Chart House three times. The first two experiences were impeccable. This most recent experience was not nearly as lustrous. I absolutely recommend the restaurant, but obviously, every one can have an off-day.
Meal came out a little slowly.
Beautiful spot and excellent quality
Food is always great!
Super location and staff
Great food and ambience...a great place to watch the sunset over the Pacific ocean.
Restaurant was not busy at all and it took forever to get seated and then even longer to get our cocktails after we ordered. Food was great but I don’t understand the waits when there was virtually nobody there!!!!
First impression: host who called to confirm the reservation was kind of snobby when I asked a question about the location. We came for the food but it ended up being just okay (more like "meh" if you take into account the how supposedly pricey it was). We also came for the view but we were seated in the most awkward angle and noone got a view at all. I understand it's harder to place a big group (there were 12 of us), but it made the experience less pleasant. It was still nice to have dinner with everyone but we would go somewhere else next time.
This was the first time we ate here, driven by it many times, decided to have dinner there. Sure glad we did, the food was served hot!, very tasty meal, beachfront view, very clean restaurant. Lynn & Shana attended our every need. Superb service! Great ambience! This is one of our favorite restaurants now! We will be returning again.
Very nice view. Food was ok.
Awful experience. Went with family to celebrate my retirement. Arrived early and checked in with hostess that we wanted to have drinks in the bar before being seated for our 6:30 reservation. I was told to check back in when WE were ready to be seated, which I did. Drinks in bar were watered down. They said it would be a few mins. After a long wait without being called I checked in again and was told my party had been seated!! NOT!! They finally seated us at table that was covered in dust! We asked for the manager who immeadiatly saw the issue and moved us to a different table. Then we waited 20 mins for a waitress. When she finally arrived she has a really bad attitude and was rude. Most of the food was good except for my son's NY strip that was over done. We all ordered dessert and one of them never showed up. When we asked the waitress to remove it from the bill she made it seem like it was our mistake, not hers. Overall a very disappointing experience considering we spent over $300. Never again!
My sister and brother-in-law's anniversary is a day apart from ours, so we decided to celebrate together this year. They had never been to the Chart House before and they were very pleased with the ambiance and beach location. The food was excellent, as always, and we were very happy with the overall service. Our waiter, Bob, was attentive and patient. We will definitely be back!
terrible service - Wine service horrible
No respect for Landry membership - requested window table, waited and never got the table, table offered was poor
Lovely evening with sunset view from window table. Friendly helpful service. Good food
Food was expensive and lack luster.
The staff seemed annoyed with us because we were originally there for happy hour, but opted for the dining room. We even got a phone call about missing our rez even though we were already eating.
I always enjoy having a birthday dinner at Chart House, as well as just going there for a lovely dining experience at any time of the year. I do wish. however, that they would keep some of the earlier menu favorites. Sometimes, former recipes or preparations for dinners/appetizers are changed and the results are not so tasty.
Had not been at this restaurant for the last several years. We are glad we returned. The food was great, the atmosphere was outstanding, as was the service and courtesy from everyone who assisted us. We will certainly return very, very soon.
Always love coming to the Chart House. They have a nice selection of wines by the bottle and by the glass. it is just a nice place to go!
excellent birthday dinner! waiter was great also!!
We eat here occasionally because the service is rather slow, our service this past Friday with David was outstanding!!
The Macadamia nut mahi mahi and the Lava cake was the best we have ever had here
Terrible delays. Have been to this restaurant 2-3 times per year for past 20 years, always top shelf. This visit with a party of 3 on a Thursday night was very bad. Arrived promptly for a 7pm reservation and had 45 min wait. Extreme delay at every step from there. Had an appetizer and main with a complimentary desert due to birthday (thank you). Did not leave until after 10. Waitress stated two large parties were ahead of us. Come on Chart House is this your first busy evening ever?
I’ve eaten here multiple times and always great, although salmon was not up to previous standards(I ordered the king salmon but may have actually gotten the wrong one). Waitress not too knowledgeable unfortunately. Most of the time, can’t find fault but may have just been an off day. Nice birthday dessert and special menu.
The last time we dined here, the service was terrible. Could never find our waiter and entrees took almost an hour to arrive. We complained to the manager. He offered us free dessert. We told him we didn’t want dessert and could he comp part of the meal. He shrugged and walked away. We vowed never to return.
But we decided to give them another try this week. In my reservation, I indicated we were celebrating a special occasion and asked for a nice table. When we arrived, we were seated at the worst table in the place, with a view of the kitchen on one side and the parking lot on the other. The hostess was flippant and curt when I asked for a better table, telling me I’d have to wait another 20 minutes if I wanted a different table. The manager finally found us a moderately better table then, again offered us a free dessert. This time we took it, but considering the staff’s rudeness and disregard for customer service, we won’t be back.
great experience, david was super friendly and we loved the food. best view in town!
I used to visit this restaurant often as a kid, at a different location. The service and food was always spectacular. This location seems quite different. I checked out the website prior to making a reservation for Easter. The website could use an update. There was no kids menu listed, and it stated that brunch was served until 3. I found out after being seated at the restaurant that brunch actually ends at 12 on holidays. Hmmmm... That wasn't stated on the website. We were seated at 2:15 so we completely missed brunch and I wouldn't have gone to this restaurant had I known that. The food was so-so and the service was worse. Our waitress seemed too busy to offer us good customer service. 1. She didn't check back with us after our food arrived. 2. We were missing the sauce that was supposed to come with the shrimp.3. I noticed that one person at our table had an empty glass of wine for quite some time, and probably would have ordered another if asked. 4. I also had an empty water glass and would have loved a refill. The valet guys seemed nice and polite. I'll visit a different restaurant next time.
With good food and service, and a spectacular view of the ocean and beach, the Chart House has become a regular place for us for special occasions, such as afternoon dinner on Easter Sunday with friends and relatives. This time the restaurant was unusually noisy, but the staff were attentive and friendly, the manager took the time to chat with us, and the food as usual was tasty and great. This is our fourth year in a row here for Easter dinner.
The food was okay but I guess one does not go to the chart house for the food but for the view. Wish it was better.
Slow service and average food. We went for the gorgeous view which did not disappoint.
Great bar service, friendly staff. Knowledgeable wait staff, friendly, professional & made great suggestions for entrees.
An enjoyable experience and a great dinner.
We had a lovely dinner -- fantastic food -- with a very personable waiter named Pat (I believe)
We enjoyed everything about the evening and the pleasant atmosphere right on the water.
We were visiting for our 15th anniversary and pleasantly surprised by the special anniversary menus that we toke home for a souvenir. Our waiter "Peter" greated us by name, was excellent, and toke extra time to explain all the specials and gave us great recommendations. We will definitely return.
It took an excessive amount of time to be served. The food was good quality but not outstanding. All atmosphere and not much more.
Took my mother here whom was visiting San Diego on vacation and it was fantastic. Great seafood options, entree options, and cocktails/wine/beer (somewhat limited tap list was the only snag). I'll be going back for date nights and for my waterfront preference.
Very disappointed with the service. The food was not as I ordered it but the waiter seemed to act like we were an inconvenience. Very disappointed.
Our window table was wonderful, and the beach scene was perfect. We were especially impressed with our server. She went out of her way to help us and to make sure we had exactly what we needed. I was surprised when I received the bill that it was so reasonable! This restaurant is definitely our favorite north coast choice.
Love the place - only complaint is the English muffin with the Benedict’s is always so overcooked, we need a steak knife-have mentioned his to each server as it occurs...
Food is always good but service is slow and getting worse.
A great spot for a beachside meal and sunset but service can be a hot mess. They need more staff.
Great for lunch! Quiet, easy to park and excellent food and service. Thank you!