Chart House Restaurant - Boston

4.4
3681 reviews
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$31 to $50
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Seafood
An incredible landmark location on Boston’s Long Wharf, Chart House is situated in the Gardiner Building – the restored 18th-century offices of American Patriot John Hancock. Combine the extraordinary setting with outstanding cuisine & it’s not hard to see why the restaurant is a longtime favorite. Since 1961, Chart House has been dedicated to providing the ideal dining experience. With 26 historic, waterfront & showcase locations across the U.S., Chart House offers spectacular views & exceptional service that you’re sure to enjoy. From fresh fish specialties to slow-roasted prime rib, our renowned chefs have tailored a menu to complement local cuisine while introducing a hint of the exotic. Choose from our famous entrées such as Macadamia Crusted Mahi, Miso Glazed Salmon & Whole Maine Lobster. We also offer a daily selection of fresh fish, an extensive collection of fine wines & decadent desserts like our famous Hot Chocolate Lava Cake. Pato Dining at its finest!
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What 3681 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.3
service
4.4
ambience
4.0
value
Noise · Moderate
88% of people would recommend it to a friend
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e
Chicago
11 reviews
Dined 2 days ago
Overall 2food 2service 2ambience 4

Very disappointed. Been to many Chart Houses over the years, even this one. Poke and Caesar salad were ordinary at best. Lobster was fine. Although we were celebrating and in no hurry the service was extreme slow, even though the restaurant was only moderately busy. It took almost 20 minutes to get a martini, which arrived warm. The serve never asked or even suggested a second drink or glass of wine with dinner. Taking this one off the team. Just an ordinary, ok place, nothing special anymore.

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JP
New York Area
10 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 4

Great restaurant, great food and great service!

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JW
Salt Lake City
3 reviews
Dined 7 days ago
Overall 1food 2service 1ambience 1

Had an absolutely horrendous experience. Waiting over an hour for our reservation, finally settled for 5 people around a table for 4. Everything was behind and delivered late.

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RB
1 review
Dined 7 days ago
Overall 3food 4service 5ambience 2

I have been to several Chart Houses throughout the country and this this one was not to the same standards as the others. The place was messy and stuffy, no air circulation. Our waiter Joseph was very knowledgeable and attentive, he made up for the lack of ambiance.

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OT
1 review
Dined 7 days ago
Overall 5food 5service 5ambience 5

We had a great experience

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K
1 review
Dined on May 18, 2019
Overall 1food 4service 1ambience 1

This restaurant needs to decide if it is a higher end dining experience or a “schlock house” (which is what we were referring to it by the end of the night) The food was great but the overall experience was absolutely horrible. Would never recommend this place

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JF
New York Area
7 reviews
Dined on May 18, 2019
Overall 2food 2service 3ambience 3

Staff was totally overwhelmed by crush of graduation celebration diners. Had reservation but still had to wait 30 minutes to be seated. And it took all of that time just to get a drink from the bar. The food was cold and tasteless. Clam chowder was watery instead of thick and creamy. Ahi tuna was inedible due to being saturated with a cream sauce. The manager kindly took it of our bill. Best thing about the meal was a side dish of Asian green beans. Place was very dark on a bright sunny day. No views at all. Been to many other Chart House locations and had a good experience, so this was a rare disappointment for the brand.

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AT
Calgary
1 review
Dined on May 18, 2019
Overall 3food 4service 1ambience 4

Poor service waiter never came back for additional drink orders and water. One drink was served in chipped glass. Tried to sell us restaurant package and was very pushy. Quickly walked away when we declined

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SS
New England
1 review
Dined on May 18, 2019
Overall 2food 3service 1ambience 3

Been to other chart houses and had wonderful experiences, but this one definitely was not worth the time, effort, or money. Waiter had no idea what a martini was, and referred to the boston cream pie as "a table talk pie." For the prices they charge, I hope not. We did enjoy the prime rib. Menu was limited, at best. Recommend if you are in Boston, go elsewhere.

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SM
New England
9 reviews
Dined on May 18, 2019
Overall 2food 3service 3ambience 2

First, I do not believe the food was actually cooked on scene. I felt as if we were at a wedding reception. Our appetizer was fine, but the caprese salad was not fresh. Our main dishes felt as if they had been produced off site, and shipped in, not what we expected. The atmosphere was ok, but the restrooms were atrocious. I would not recommend this establishment to anyone, and would be hard pressed to return

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AG
New York Area
1 review
Dined on May 18, 2019
Overall 5food 5service 5ambience 4

Great tasting food. Great service. Historic atmosphere right on the water. Overall fun experience.

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JS
1 review
Dined on May 18, 2019
Overall 5food 5service 5ambience 5

Seafood and steak lovers heaven. Service is top notch and in just the right amounts. Anniversary dinner for 2 - highly recommend swordfish or salmon. Cocoanut shrimp served in a rice/ shell fan was also a hit. Ambiance was warm -soft music played. wood planks-good use of the brick inside of this historic building.

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AK
1 review
Dined on May 17, 2019
Overall 5food 5service 5ambience 5

First time in Boston. We celebrated my parents 50th wedding anniversary here. I told the restaurant ahead of time and they personalized the menus for us and left a nice card. Our waiter was top notch. The tables are quite close together so that might bother some people. The food was really good and I thought the portion size was perfect although some people might like larger meals. I would recommend this restaurant.

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CP
New England
44 reviews
Dined on May 16, 2019
Overall 5food 5service 5ambience 5

Enjoyed a solo lunch at my favorite restaurant. Warmly greeted by Joseph the waiter. Had the french dip sandwich which was very tasty. I also enjoyed the raspberry sorbet for dessert which I loved. Such a nice place to stop in whenever I'm in that part of Boston. looking forward to returning for my birthday next month!!

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JM
Philadelphia
1 review
Dined on May 13, 2019
Overall 5food 5service 5ambience 5

The food was excellent. Our server was personable and very efficient. We look forward to going back there again.

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MB
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Great service. Great food. It is huge so it was easy to reserve a table even for Mother's Day.

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OT
New England
9 reviews
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Just had an amazing Mother’s Day dinner. Prime rib, halibut, and swordfish were great. Service wonderful! Will definitely be back again.

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JC
New England
1 review
Dined on May 12, 2019
Overall 3food 4service 3ambience 2

The food was great as always but the service wasn’t all that great. They forgot the steak knives til the end & there wasn’t anyone to grab and ask. They also never came back to check if we needed another drink & lastly they tried selling us some kind of rewards card! We were in & out in less than an hour. A pretty disappointing Mother’s Day dinner.

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c
1 review
Dined on May 12, 2019
Overall 4food 3service 5ambience 5

Messed up on staple dessert on Mother's Day of all days. No excuse, very few days in the year you need to be spot on and can actually plan for it. Never happened.

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b
New York Area
12 reviews
Dined on May 12, 2019
Overall 4food 5service 5ambience 4

Mother’s Day brunch. Customer service excellent from the valet to the hostess stand to the server.
Unfortunately the building is so old there is no handicapped access to the best view seating on the second floor. Mom is in a wheelchair so we sat in the bar area which is dark with little view. However the service and the food were outstanding.

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AA
Washington DC
1 review
Dined on May 12, 2019
Overall 3food 3service 3ambience 3

Mother’s Day

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CW
New England
2 reviews
Dined on May 12, 2019
Overall 5food 5service 4ambience 5

We go every year for Mother’s Day brunch. They remembered before I did that some in our party have knee issues & reminded me to request a first floor table. Great service, Milan was a terrific help & friendly waiter! There’s a reason we go back every year !

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JS
Charlotte
1 review
Dined on May 11, 2019
Overall 2food 5service 1ambience 2

My family was in town for Mother’s Day weekend. We chose Chart House for dinner on Saturday, and it was an infuriating experience.

Our reservation was for 7:00 PM. We weren’t seated until 7:52, and until then we were waiting outside in the cold. Drinks arrived around 8:45. They took forever because the bar was apparently flooded and the waiter had no idea. Communication appears to be a problem. We were finally able to order entrees at 8:50. The waiter seemed apologetic but did nothing concrete to fix the situation. Our food arrived close to 9:40. The food was a bright spot and was delicious, but was not worth the aggravation nor the price.

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c
New England
1 review
Dined on May 11, 2019
Overall 4food 4service 5ambience 3

the restrooms were dirty and no paper towels or toilet paper

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NA
New England
6 reviews
Dined on May 11, 2019
Overall 5food 5service 5ambience 5

We love this restaurant and never have a problem. This Saturday they were a little short handed and we had to wait longer than usual but the food was great as were the drinks.

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SB
New England
1 review
Dined on May 10, 2019
Overall 4food 4service 5ambience 4

The food and service was very good. Some of the oysters were much too small.

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AH
1 review
Dined on May 10, 2019
Overall 4food 2service 5ambience 4

Overall the meal lacked flavor. There was four of us celebrating a birthday. The hostess and server were wonderful. Mussels were flavorless. The salad over dressed. Crab cakes were terrible. Chocolate lava cake delicious. We all left disappointed. The guy parking cars in the valet lot is scary.

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a
New York Area
4 reviews
Dined on May 10, 2019
Overall 4food 5service 5ambience 4

The Lunch menu is very complete and reasonable. We had the fish and chips, prime rib sandwich and caparise entree. Salad. The waitress was wonderful. We would have given the restaurant 5 stars across, but the Hostess, was acting like we were a disturbance rather than a customer.

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SD
Denver
2 reviews
Dined on May 9, 2019
Overall 5food 5service 5ambience 5

Great food. Server was very nice and helpful. Wonderful menu. Will return if ever in Boston again!

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J
New England
3 reviews
Dined on May 8, 2019
Overall 4food 5service 4ambience 4

We thoroughly enjoyed the food and the value was excellent! Even the presentation was suburb! I have two negative comment; we had noted in our Open Table reservation that we were celebrating our 42 wedding anniversary and no one acknowledged that. Also, we were never served bread (other tables were).

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SB
New England
2 reviews
Dined on May 7, 2019
Overall 3food 4service 2ambience 4

I was pleasantly surprised at my first dining experience at the Chart House. Knowing that it’s a chain restaurant, I expected routine decor and layout. I walked into a multi-level atmosphere that fit several purposes. The downstairs felt like a fisherman’s tavern, open dining space on the second floor, and intimate tables with benches on the top floor. The appetizers were a great introduction whose offerings differed greatly from the main course offerings with made the entire food offering well-rounded and dynamic. The entrees were very bold and flavorful. The only downside I found was the shock at the realization of calories that were listed next to the offerings on the menu. Finding a low calorie option is very difficult.

Overall the food and atmosphere exceeded expectations. I will certainly return but probably on a day where I have a calorie intensive workout!

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SS
London
3 reviews
Dined on May 5, 2019
Overall 5food 5service 5ambience 5

Excellent location . Excellent food . Attentive staff

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OT
New York Area
1 review
Dined on May 4, 2019
Overall 2food 2service 1ambience 3

Service was slow. I had never been chased by a waiter demanding a higher tip.

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KW
New York Area
1 review
Dined on May 3, 2019
Overall 4food 4service 4ambience 4

Food very good, waiter friendly a little pricey. Xxxxxx

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TS
1 review
Dined on May 3, 2019
Overall 5food 5service 5ambience 5

Food and drinks were perfect. Service was spot on! Will return.

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NH
1 review
Dined on May 3, 2019
Overall 5food 5service 5ambience 5

The Chart House Boston is not only a hidden gem , it’s an historical experience, an outstanding location and quite possibly one of the best bargains left in the city for great food at a fair price . Manager and waitstaff are actually friendly and helpful . A lovely experience for a graduation celebration that is truly Bostonian !!!

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T
New England
44 reviews
Dined on April 30, 2019
Overall 4food 5service 5ambience 5

First time at this Chart House. It is very nice. Carpet looks old and dated but otherwise very quaint. Great clam chowder. Has the poke bowl which was excellent. Can’t wait to go again and sit outside

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HS
New England
10 reviews
Dined on April 29, 2019
Overall 3food 2service 2ambience 4

Food was okay- salmon was good but steak was very well done (asked for medium) and not that great. Service poor- waited long time for everything and didn’t receive appetizer that we ordered. Nice atmosphere but probably won’t return.

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OT
1 review
Dined on April 28, 2019
Overall 5food 5service 5ambience 5

Mojito flight is so good and a fun experience. The prime rib was the best I have had! Friends all enjoyed there dinners as well!

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OT
London
1 review
Dined on April 27, 2019
Overall 5food 5service 5ambience 5

Il mio ristorante preferito a Boston. Splendida location sul porto, cibo eccellente e non banale, servizio cortese e puntuale. L’aragosta, ovviamente, è ottima così come i gamberi al cocco. Buono anche il Kids menu

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