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Chart House Restaurant - Boston

4.5
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4081 Reviews
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$31 to $50
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Seafood
An incredible landmark location on Boston’s Long Wharf, Chart House is situated in the Gardiner Building – the restored 18th-century offices of American Patriot John Hancock. Combine the extraordinary setting with outstanding cuisine & it’s not hard to see why the restaurant is a longtime favorite. Since 1961, Chart House has been dedicated to providing the ideal dining experience. With 26 historic, waterfront & showcase locations across the U.S., Chart House offers spectacular views & exceptional service that you’re sure to enjoy. From fresh fish specialties to slow-roasted prime rib, our renowned chefs have tailored a menu to complement local cuisine while introducing a hint of the exotic. Choose from our famous entrées such as Macadamia Crusted Mahi, Miso Glazed Salmon & Whole Maine Lobster. We also offer a daily selection of fresh fish, an extensive collection of fine wines & decadent desserts like our famous Hot Chocolate Lava Cake. Pato Dining at its finest!

Support Chart House Restaurant - Boston during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
What 4081 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.4
service
4.5
ambience
4.2
value
Noise · Moderate
93% of people would recommend it to a friend
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B
vipBryan
New England
58 reviews
Dined 2 days ago
Overall5food5service5ambience4

Very good service with extremely good food

JC
JeanineC
Miami
3 reviews
Dined 5 days ago
Overall5food5service5ambience5

Me and my family have always been big fans of The Chart House Restaurant. The food is always outstanding. Great service and atmosphere.

n
nychocolategirl
New York Area
1 review
Dined on October 16, 2020
Overall5food5service5ambience5

Great place. Our waiter Gene was excellent. He made great recommendations and I was very happy with my lobster stuffed scrod. He went out of his way to see if his bartender could make a jalapeño margarita which wasn’t on the menu. Not only did the bartender make the best one I ever had, he wanted to make sure I was happy with it. The steak was cooked perfectly and the coconut shrimp presentation was one of the best plates I’ve seen. The crab shrimp avocado tower was the freshest and most delicious one I’ve had. To end the night we ordered the Godiva lava cake with homemade ice cream. Great place, great service, great food. You won’t be disappointed.

AH
AshleyH
New York Area
3 reviews
Dined on October 13, 2020
Overall5food5service5ambience5

The food was cooked perfectly and tasted AMAZING. Our waitet was attentive.

OT
OpenTable Diner
Orlando
19 reviews
Dined on October 12, 2020
Overall3food3service5ambience3

We are going to chart House restaurants all over the country We always look for them because they are always great food! This time the menu choices were underwhelming and my food was the mac nut mahi It was good but definitely not great! I've had much better!

d
denised
Washington DC
10 reviews
Dined on October 11, 2020
Overall5food5service5ambience5

We loved the food, service and surroundings. What a unique space! Perfect for a small group get together, birthday celebration or romantic dinner. The location on the waterfront was also special.

B
vipBostonphotobill
New England
167 reviews
Dined on October 10, 2020
Overall2food3service4ambience2

Doesn’t live up to its reputation. Dark old building. Service was ok. Great crab cakes. Beef isn’t as good as many other Boston steak houses.

OT
vipOpenTable Diner
Dallas
1 review
Dined on October 10, 2020
Overall2food3service1ambience2

We were there an hour before we were asked what we wanted to order for main course. Raw Oysters took 30 minutes. We were there 1 hour and 15 mins and only got 2 rounds of beers and the 6 oysters in that time. Not the individual server’s fault...the other servers left her high and dry. Clearly way understaffed and found out that some servers just decided on to show up for their shift. Regardless, we won’t be back. Left hungry and disappointed.

H
vipHenry
New England
2 reviews
Dined on October 9, 2020
Overall5food5service5ambience5

Nicole is responsible for us getting great service. There was a problem until she took over.

D
vipDependable66
New York Area
128 reviews
Dined on October 9, 2020
Overall4food5service5ambience3

The food and the service were spot on. Problem is the restaurant is totally in need of a face lift and renovation. The carpet is worn and dirty. The place is dark and dingy.

With so many other great restaurants in the area, why put up with this?

RT
vipRickT
Dallas
16 reviews
Dined on October 9, 2020
Overall5food5service5ambience5

The prime rib was even better than Lawrys Prime Rib. The lobster bisque was also excellent!! The lava cake dessert with toffee heath topping was also delicious!! Will definitely return to eat here next time we are in Boston!!

FC
vipFrancoisC
Austin
1 review
Dined on October 4, 2020
Overall3food3service2ambience4

Menu was very limited, taste average and service disappointing ( ordered the wrong appetizers, replaced for free but service was slow(

OT
vipOpenTable Diner
Las Vegas
2 reviews
Dined on October 3, 2020
Overall4food5service3ambience4

Food was excellent. We enjoyed the prime rib, lobster bisque, chopped salad and oysters. The chocolate lava cake was the best we have ever had. Service was ok nothing special.

CP
vipColleenP
New England
66 reviews
Dined on October 3, 2020
Overall5food5service5ambience5

Three of us had a wonderful dinner on SATURDAY night. Igor provides exceptional service. We loved our meals 2 filets and a baked stuff schrod. It was the 1st visit for one friend and he was a big fan. I loved the Raspberry sorbet and my friend devoured his mud pie. Great to see the restaurant busy yet keeping us safe with seating kept 6 feet apart. Thank you so much! Can’t wait to come back.

KD
KingD
New England
1 review
Dined on October 2, 2020
Overall5food4service5ambience5

Great ambiance, the service was excellent, building is historical. Food portion size is great. Pricey restaurant but good for special occasions.

SB
SheilahB
New York Area
29 reviews
Dined on September 29, 2020
Overall5food5service5ambience5

Great food and beautiful place. Wish I lived closer. Waitress was very pleasant.

S
Seth
New England
1 review
Dined on September 22, 2020
Overall5food5service5ambience5

Chart House is great, has been a go-to for many years.

OT
OpenTable Diner
Charleston
2 reviews
Dined on September 19, 2020
Overall5food5service5ambience5

Very nice, intimate Birthday dinner with my significant other. Exceptional customer service and tasty food, in a historic setting (John Hancock’s old accounting office building) overlooking the famous Boston Harbor.

S
Sweetness
New England
5 reviews
Dined on September 16, 2020
Overall5food5service5ambience5

Been going to Chart House for many years, the food & service is excellent. The atmosphere & ambiance is great. I would recommend it.

GG
GaryG
New England
15 reviews
Dined on September 12, 2020
Overall3food5service2ambience3

The food is incredible and the portions are more than enough. I always end up bring some food home.

PP
vipPamelaP
New England
5 reviews
Dined on September 12, 2020
Overall2food3service1ambience3

The absence of service set the tone for the evening. We waited for 25 minutes for someone to notice that we were sitting there....no one did; and they weren't busy.
Finally we got a waiters attention and asked if he could find out who our waiter was, he came back and said he would be our waiter. Food was ok.

b
bostonlars
Phoenix
12 reviews
Dined on September 11, 2020
Overall5food5service5ambience3

We had a great date night at Chart House. Our server Giselle was very friendly, knowledgable, and attentive. We started with oysters, I got the seared tuna for dinner and my boyfriend got the lobster stuffed scrod. Everything was delicious, especially the tuna. We finished with the key lime pie and New York cheesecake- so good! The slices were huge and we probably could have shared just one, but we were glad we tried both. Thanks for a great evening!

LU
vipLuv2play10Us
New England
83 reviews
Dined on September 8, 2020
Overall3food3service4ambience3

I want to preface this by saying it wasn’t my pick for a place for lunch. With that said, the service was good. It the food bland. Not a top pick for a return

EM
ElizabethM
New England
1 review
Dined on September 7, 2020
Overall5food5service3ambience4

Service was slow but very knowledgeable. The food was great!

b
vipbrenniebear
New England
1 review
Dined on September 7, 2020
Overall5food5service5ambience4

Really nice dinner spot—make sure to utilize their parking lot if you’re driving. Super friendly and knowledgeable staff, excellent seafood and draft beers as well. Very honest staff as I left my bag there for an hour or two before I realized and they set it aside untouched. We’ll definitely be back.

OT
OpenTable Diner
New York Area
1 review
Dined on September 7, 2020
Overall5food5service5ambience5

Everything was perfect!!!

OT
OpenTable Diner
Dallas
2 reviews
Dined on September 6, 2020
Overall3food4service4ambience4

Food was great. Service was friendly. My only complaint would be the restrooms. Not clean by any stretch of the imagination. I’ve been to gas stations that were more sanitary.

DS
vipDSmith
New England
111 reviews
Dined on September 6, 2020
Overall3food3service1ambience4

Every time we go to The Chart House the food and service is very good to excellent. This past visit the service was very slow and food fair at best. Maybe it was a staffing problem and new inexperienced servers. Will not stop me from going there again,

OT
OpenTable Diner
New England
1 review
Dined on September 5, 2020
Overall1food1service1ambience1

From start to finish it was awful. Made reservations and got there about 15 minutes early. The hostess was clearly stressed and asked us to wait. When she finally came back she asked if we wanted inside or out & we said inside. She said it would be closer to our reservation time. Which was fine so we waited. 20 minutes later she came to get us and brought us outside. I was a bit confused but asked her if she considered that part of the restaurant inside as it was under a tent attached and she said I thought you said either. We said no, my husband specifically said inside as he really liked the decor which by the way is the only redeeming quality. She looked at us and said oh & brought us to an inside table that has been open since we got there. Oh ok. It’s a mistake no big deal. So we sit and order drinks and an app as well as our meals. In the meantime a large party of 6 sat behind us. 45 minutes later all we had were drinks. Mind you my app was oysters on the half shell-no cooking involved. The party of 6 received their meals before we even got my oysters. We had to ask twice before they finally came. The waitress said oh sorry I put your meal in so it should be up soon. Fast forward another half hour and nothing. It was now 915 and that was all we could take. We never got our dinner and the staff was not accommodating at all. We paid our bill for drinks & oysters and the waitress boasted how they took our dinners off the bill. Well yeah, we never got them so why should we pay. It was an awful experience capped off by a major headache from not eating. An expensive headache!

OT
OpenTable Diner
San Francisco
1 review
Dined on September 5, 2020
Overall5food5service5ambience5

We made a reservation at the Chart House for our engagement. They were incredibly helpful and accommodating with our reservation and the service was unbelievable- result above and beyond. We will absolutely be making the Chart House our designated home base when looking for a wonderful meal in downtown Boston

BS
BillS
New England
2 reviews
Dined on September 5, 2020
Overall2food4service1ambience4

Waitress didn't seem to want to work.

She was missing for most of our meal.

JH
JoanneH
New England
3 reviews
Dined on September 3, 2020
Overall5food5service5ambience5

Dined outside more than 6’ from the closest table. Server was knowledgeable and friendly. Spiced ahi tuna was excellent. High top table with sturdy, swivel chairs. Very comfortable. Perfect evening!

MJ
MasonJ
New England
1 review
Dined on August 29, 2020
Overall5food5service4ambience4

The food was flawless. The cocktails were tasty. The service was great. Highly recommend for any special occasion. A lot of menu options to suit varied tastes as well. 5/5 for me.

L
Localeater321
Philadelphia
5 reviews
Dined on August 29, 2020
Overall5food5service5ambience5

Wonderful service, great social distance from other tables and delicious food

OT
OpenTable Diner
New England
2 reviews
Dined on August 28, 2020
Overall1food2service1ambience1

Took 40 minutes to some one approach us for the drink, no one came before that to even say hi. We place the drink and food order still took 25 minutesto bring the drinks and another 15 minutes to bring our appetizer; when we were stubbing. Basically one hour and a half to bring the appetizer when we seat on the table at 9:05 pm. And she keep removing her mask when she talked we saw her lips moving when she talk. That’s not the law. We have to wear the mask at all the time

CB
CathyB
1 review
Dined on August 28, 2020
Overall5food5service5ambience5

Waitress was great, very friendly. Food was amazing

F
vipFern
New England
13 reviews
Dined on August 28, 2020
Overall5food5service5ambience5

The best prime rib is at the Chart House. We ate there for Dine-Out Boston, and got their regular 10-ounce cut for a great discount, including their clam chowder appetizer, and lava cake for dessert. The outside terrace was very pleasant, off of the Boston Harbor. The service was great and the waitress very friendly. We definitely will go back there and highly recommend the Chart House.

M
Martina
Monterrey
1 review
Dined on August 27, 2020
Overall3food2service2ambience4

Went with husband for our 1yr anniversary last night and it did not live up to our expectations unfortunately. From start to finish our experience was overall poor. Our waiter was off putting, I don’t think he even told us his name. The chowder was incredibly salty and the lobster stuffed scrod, for all the hype in previous reviews, was horrible, it was poorly presented and salty as well.

I gave Chart House 2 stars because of the location, atmosphere and the valet guy was really great!

Overall, I wish we would have chosen another restaurant to celebrate.

m
vipmrpeabody
New England
75 reviews
Dined on August 27, 2020
Overall4food5service5ambience4

The waitstaff was very attentive and always kept the water refilled. THe salmon dish had mashed potatoes but the plate seemed a bit empty and could have used another colorful vegetable to fill out the plate. Other dishes Ser fed appeared to have a more complete plate as far as amount of food

AN
AnnN
New England
2 reviews
Dined on August 25, 2020
Overall3food4service2ambience3

Server wasn't attentive and being professional. Food was good

FAQs

Chart House Restaurant - Boston offers takeout which you can order by calling the restaurant at (617) 227-1576.

Chart House Restaurant - Boston is rated 4.5 stars by 4081 OpenTable diners.

Chart House Restaurant - Boston does offer gift cards which you can purchase here https://www.landrysinc.com/giftcards/default.asp.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.