Chart House Restaurant - Alexandria
Book your next event with us
Amazing all the way around!
Great food great service
Waitress was very inexperienced. Spilled wine on every pour. Not attentive enough with service.
Justine was our server and he did a superb job throughout our entire dinner! He was conversational and professional! Give him a raise!
The service was outstanding and food was delicious.
My girlfriend and I were in DC for her birthday, staying near Old Town. We could not have had a better night for her birthday at Chart House! The food was amazing, service was impeccable, and they treated my girlfriend so very special. The menus had a happy birthday wish with her name printed on them, and the servers all signed a card for her. Highly recommended!
My flounder was dry, the mashed potatoes flavorless and could be cut like a slice of cake, and the crabmeat was scant and also had no flavor. Not a win. Everyone else had a decent meal, however. The tuna ahi got the best reviews.
Med rare filet was served well done and took 30 mins to rectify. 2 simultaneous birthday parties in the main dining room very very loud. CH didn't present its best face forward today. MGR did knock off 50% of the fillet. Think most places would have just comped it considering how long it took to bring one as ordered. Oh well, guess they can't get it right all the time. Food was excellent as usual. Just a bad day today.
Menu was limited. Service was horrible (took over an hour to get food) which was terrible. (Overcooked, no flavor, some dishes cold) called manager yesterday and relayed all this to him. Offered nothing in response.
Food was mediocre at best. One of our party"s entree was barely warm. Only entree worth remembering was the coconut shrimp, but the rice with it was left uneaten for good reason. Our server was very pleasant and explained delay in receiving our orders was because of large private party. But shouldn't the restaurant figure that out beforehand because they knew that was going to happen. Only reason we would go back is for the sangria. We really liked that. We also commend the restaurant for honoring our request for a table by a window. Unfortunately we had more time to look out the window than we expected.
Always love the Chart House -thru are always very accommodating, food was Delicious service was excellent
We enjoyed our evening here for my wife's birthday.
Good service in a nice atmosphere and good food.
I took my parents out for their last day in down and Chart House did not disappoint. Everything from the service to the food to the atmosphere was a wonder wonderful experience.
Shrimp and scallops was fantastic. Waiter was dry... seemed bored /annoyed to be there. Prices too high for frequent visits. When I asked for butter for the rolls, I was told they were out. Really? Not even any in the kitchen? I found that hard to believe.
The atmosphere was nice. The scenery was beautiful and Jose was a great server. I look forward to coming back in the future.
This place is situated beautifully on the water. The main entrees were good. However, the appetizers were essentially tasteless. The service was excellent, hopefully they can bring the small appetizer plates up to par with its service.
We loved our lunch at Chart House! I hadn't been in more than 10 years. The view of the river - spectacular, the salad bar - great as always, and a fabulous wine list. We had a little issue with one of our sandwiches, but the waiter and then the manager came to apologize and they took it off our bill. Overall, a delightful lunch. Definitely coming back!
Where do I start. First we waited for 20 minutes before even seeing a Server. We then waited another 20 minutes to just receive water. I had spoken to the manager. She was able to get us our server but I had also mentioned our candle did not work. We never received a new one. We ordered a mixed drink and it was gone in two sips because of the absurd amount of crushed ice in it. Manager came over to check on the tables next to us mid way through our meal but skipped over our table when ours should’ve been a priority. Not pleased.
Out of 6 Eggs Benedict, only two were soft. The potatoes were overcooked.
We've been going to the Chart House for years and have always enjoyed their Sunday brunch. Until now. While the salad bar is well stocked, all of our entrees were pretty tasteless, and only lukewarm. It's time to find another brunch location until the kitchen staff turns over.
We ordered coconut shrimp, hummus sampler and crab dip for appetizers. Crab dip was the favorite. Ordered Thai shrimp for entree, was not impressed. Ambiance was great. Service was alright. Overall experience was good.
Charthouse has very good food, we had excellent trout, crab cakes, and salmon and great clam chowder and crab soup. Problem was entrees came out before appetizers and one dinner had wrong sides and another was not hot.
Our waitress seem to be a little preoccupied and managed to get my order wrong. The kitchen brought out the wrong food not once but twice and the second time I didn’t even send it back. I’m not sure if the waitress just did not hear what I had for or wrote the wrong thing down. The waitress came to the table once after our food came to the table and we didn’t see her again until my meal was complete and we needed refills of our drinks that never happened. *sidenote she did come out to apologize. We were celebrating my husband’s birthday she did remember to bring a dessert to the table in the restaurant offered and I really appreciated that. The food quality was great I would return. My suggestion is when the staff is on the floor they should be paying more attention to the guest and less time talking to each other on the floor!
I will keep this short. Food is outstanding! Ambience is nice until the screaming kids come in and sit next to you. My order was wrong, completely. Overcharged for my meal and had something added (charged for) which I ordered and never received.
My wife ordered the steak medium well it was over cooked and not much flavor, the crab cake portion was very small for the price as well. My dinner came out before our appetizers which was strange, the waiter took it back, but it seems like the brought the same plate out after I finished my appetizer because the appetizer wasn't hot anymore. I was very dissatisfied with this sevice. The drinks were excellent.
Celebrated my 40th birthday with my girlfriends there we had a great time the food was delicious and our waitress Shelby was the best. Would definitely go back.
Service, atmosphere, noise level and good food make this our go-to place when friends want to catch up.
First off, we are big fans of the Chart House, so this review is an exception to our many past experiences. We ate there on Friday and did our typical bunch of appetizers, in lieu of a large meal. The server Mark was great and very attentive. The first dish, was a crispy escargot and was very, very tasty, but the presentation was unimpressive. We then went on to our absolute favorite Wicked Tuna, which was totally bland and tasteless; and had zero Wasabi, a key element to the dish. Next came the Coconut Shrimp, which was presented in a totally enormous, greasy rice flour "basket" that was inedible, nestled on a ridiculously large bed of soggy crisped rice noodles (also inedible), and 5 of the smallest butterfly shrimps we've ever seen (tasty, but barely a full bite apiece). Finally, another of our very favorite dishes, the Kimchi Calamari, which was served on an enormous plate, but has zero Kimchi, little sauce, and thus was too dry to eat (the server kindly took it back and we expected a fresh dish, instead the food was simply slopped with some additional sauce and returned to us soggy and cold). The manager came over an apologized and took off 2 of the dishes from the bill. When we asked what as going on, we were told they have new folks in the kitchen who are still "learning" the dishes. Not the best answer, though we appreciated the honesty. But clearly Friday night is not when a restaurant should be breaking in new chefs Chart House lol. Nonetheless, the Chart House is a very good restaurant, especially for a chain, and we aren't recommending people not go there at all; quite the contrary. But if these reviews are to have any credibility, we have to call the bad experiences as we see it, and hopefully the Chart House appreciates that requirement and does better.
We reserved a table online, but arrived early (30 minutes). They were able to seat us right away. Our server was excellent, paying special attention to gluten sensitive and shellfish allergy requests. She was very good about answering wine and menu questions. Our wait for food was minimal, the appetizers and entrees delicious, and we enjoyed out time there immensely.
Food was amazing but the price is that of a 5 star and a 5 star they are not. My king crab came and I was not given crab crackers nor a crab fork or a wet towel to clean. Overall it was lovely but for 300$ dinner for two my expectations of service are extremely high
The shrimp was cooked a little hard, but it was pretty good overall.
Traveling with colleagues, to be honest it was not what I expected. The restaurant was recommended to us last year, the quality was not what I expected.
Used to love this restaurant but, based on my most recent experience, I will not be going back. Service was ridiculously slow for reasons unknown. Restaurant was not busy, we had two servers for our table, and still didn’t get drinks until well after our appetizers had arrived. Everyone’s entrees arrived either cold or lukewarm (prime rib, filet, asparagus, potatoes). The one person in our party that ordered a Cobb salad was served about 7 minutes after the rest of us. My guess is the servers forgot about it until we asked. Maybe just an off night but definitely not a great experience.
Waiter appeared to be new. Slow service and very forgetful.
I love Chart House for brunch. I think their all you can eat salad bar and entree option for $28 is a steal for the quality and amount of food you get. 99 cent mimosas just put the icing on the cake!
We were seated promptly and had an excellent view of the waterfront !
Chantel could not have been more accommodating , efficient, sweet!
Outstanding Service, Beautiful View, Excellent Food
Great service, great food, great location as always!