Charmaine's Rooftop Lounge
Charmaine's Health & Safety Measures:
All guests will take a body temperature check upon entry. Anyone with a fever, showing signs of illness or exhibiting virus symptoms will be asked to leave and advised to see a doctor. Face Masks are required at all time. 6 feet physical distancing required. Layouts have been arranged to ensure appropriate distancing. All local and state Covid-19 guidelines apply. No-touch payment options available.
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
The manager was impecable at providing customer service.
Amazing food and a beautiful space. The only awkward part we had was when it was time to go. They were about to close and notified us twice that we would need to get up and leave immediately but it took a while for the server to give us our checks and to come pick up the check. Staff was really nice though.
Great hospitality, yummy food and amazing drinks!
Service slow, limited food choice with over price drinks.
Charmaine's Rooftop Lounge is an excellent choice for a special, fine dining experience. The ambiance is lovely and the food is fresh and beautifully prepared. The staff is knowledgeable and friendly. Charmaine's is an excellent choice for a special occasion or any occasion. So...go treat yourself!
Beautiful rooftop, delicious drinks, yummy food fabulous service. So glad we went and will definitely be back!
We had brunch at Charmaine's and it was a fun experience. The view was nice and the menu offered interesting choices. The banana bread with honey butter was fabulous!
The ambiance is great only if you’re seated inside by the fireplace or by the front open space. If you’re seated by the back of the rooftop next to the fire exit or inside next to the middle entrance, you might as well go somewhere else, or at your backyard. The place is loud, so this is not your intimate place for date night, more for casual get together kind of place. Variety of selections for drinks but make sure to eat before coming in for dinner - the appetizers are so so, and very limited selections. I don’t think it’s worth the $70 per person.
Amazing place with great great staff.
The only note was we waited 30 mn downstairs even though we booked ahead. And they asked us to leave our table and go to the bar after our dinner even though there was so many empty tables.
Amazing view but the service is just terrible. Paying and making a reservation and treated like I don’t belong.
Great service, food and ambiance. A place to go have conversation and share food.
Not a lot of food choices, go for the ambiance. Service should be better!
This place is so awesome and so fun. Rooftop view and balcony . Food and food were so good! I had crispy fish tacos that were fantastic!! It’s was a surprise for my mom and she loved it! Will definitely be back!!
Food and service was extremely average for such a beautiful and also expensive place.
Padrisimo el lugar nos atendieron muy bien, las hamburguesas buenisimas, tambien los tacos de pescado, una vista increible con musica, fogata en el centro y te prestan cobijas para cubrirte
Our visit was nothing special. At best it could be described as fine. Food menu wasn't very exciting and the food we did order wasn't great. Also, the table we were seated at was more decorative than functional, making it rather difficult. The drinks were fine. Ambience fine. Service fine. Wouldn't come back and wouldn't recommend to a friend.
Great experience, very accommodating and communicative staff for reserving for larger parties. Would recommend!
Very unique cosmopolitan experience. Beautiful views of SF.
The overall ambiance was very fun yet relaxing. The food and drinks were very tasty but the service was lackluster. Overall, a good experience that I would recommend to friends.
Wonderful experience, from the friendly staff, beautiful ambience, conscientious patrons, down to the delicious drinks and bites.
Charmaines is a beautiful restaurant with great food. Chicharrones with the green salsa we’re by far the best thing we ate while there. The area is not so great but security was on top of making sure guests got upstairs…pretty secure. Our waiter was not the friendliest. Ended up being expensive even though we brought our own wine. Side note-charged us $35 corking fee when were were previously told it was $20 over the phone before we got there. Oh well! We had apps but the food and drinks added up. The food was delicious and the staff who sat us was so friendly and made sure we were nice and cozy inside with blankets after previously requesting outside. We were grateful they moved us inside! Lovely place but not sure I’d go back because the price tag at the end of the meal and drinks was way more than is worth it.
Went here for brunch. Honestly was expecting something more memorable. The waiter had a black eye which was interesting… Coffee was awful and only had milk no half and half. No fresh squeezed juice. Bloody Mary was oddly thick in consistency. Rice porridge was good but salty. Polenta was good but nothing to write home about.
Would definitely try somewhere else next time.
He was so surprised and excited. The experience was amazing
My boyfriend and I came here for our 2 year anniversary and it was wonderful! Beautiful views of San Francisco and amazing cocktails. An awesome spot to get drinks for a special occasion!
The food was extremely mediocre, but the drinks were good.
Exceptional customer service, yummy food (fish tacos), amazing vibes. Will definitely come back!
Keep it up guys - one of the little nice places left in SF -
I would not go back and eat dinner at Charmaine’s. Very good spot for appetizers and drinks but the main courses disappointed.
The service was excellent - everyone went above and beyond and so friendly. We also loved the cocktails!
Nice casual setting for drinks and small bites. Potatoes and s'mores were really good. Steak, burger, skewers, and cheese plate were ok.
Amazing views and incredible service! The drinks were also so yummy!
Good rooftop bar with fair pits to try and keep warm outside. The evening we were there was chilly outside. We were inside and has to keep our coats on, not sure if the host was trying to make it slightly uncomfortable to turn tables faster
The food and cocktails were good. We would come back again.
Small seating space for four, kinda run down and the cushions were dirty. The staff were competent if not friendly
I had the proper breakfast with a grapefruit Mimosa. I asked for jam for my bread. It was excellent and the waitress was just soo nice. Beautiful ambiance. I reserved for 8:15 am so it was very quiet and chill.
Great food, fantastic pork skewers and fish tacos. Steak is slightly undersized and a little cold, but tasted great. Ambiance is unmatched, the design by Kelly Wearstler is insane, gorgeous. Must visit for rooftop dining. The area is rough, Uber is a must.
The servers were so kind and attentive. They all wished us happy anniversary because I mentioned it in my notes. We felt so special and it was a great experience.
We had a wonderful time. The security guard was super friendly. Our table was ready on time. The view was amazing. Our food was great! I'd definitely go back.
It’s too cold inside, music was too low and space was dark.
One of the worst services I've ever received. Went to the place to celebrate a special occasion, had reserved more than two weeks in advance and upon arrival, got a really crappy table which forced one of us to sit right next to itchy plants and other one on the walkway being hit by people as they walk. I had put a note during my reservation about it being a special occasion and requested a decent table. Even after getting the table I requested to change multiple times as i could see open tables around. Got told that they're reserved but if they become free, we will be given preference. We were there for good 3 hours and saw 3 different parties come occupy tables we wanted to be seated, one of them being a walk-in couple who had entered with us and had their drinks on them (probably got reassigned). Being neglected was very infuriating, especially being one of the only dark skinned party on the rooftop. Service was also extremely slow, waited for 30 minutes for someone to get our drinks, same for food. Extremely unprofessional, I've never felt this compelled to write a review.
Edit: wow i actually went through google reviews and it seems like a pattern of mistreatment with PoC. I am actually mad at myself for not reading reviews before booking. Never going back.
Charmaine's Rooftop Lounge is rated 4.6 stars by 506 OpenTable diners.
Charmaine's Rooftop Lounge does offer gift cards which you can purchase here https://properhospitality.egiftify.com/landingpage.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.