Charlie Palmer at The Knick

4.0
419 reviews
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$31 to $50
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Contemporary American
Boasting enviable corner views overlooking Times Square, Charlie Palmer at The Knick is the hotel’s signature restaurant with menus created by Chef Palmer exclusively for The Knickerbocker. A gem among Midtown restaurants, Charlie Palmer at the Knick offers market-driven menus for breakfast, lunch and dinner.

The restaurant’s adjacent lounge offers a menu of lighter fare, and, in a nod to the hotel’s legacy as the rumored birthplace of the martini, an exceptional cocktail program featuring the signature Knickerbocker Martini and inventive new favorites.
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What 419 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
3.9
food
3.9
service
4.2
ambience
3.6
value
Noise · Quiet
73% of people would recommend it to a friend
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RG
New Orleans
1 review
Dined 6 days ago
Overall 2food 3service 2ambience 4

It took 25 minutes to serve a bottle of Champaign and another 10 looking for a ice bucket. The food was OK and the rest of the service was adequate. There are far too many choices in the area to ever go back.

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M
New England
5 reviews
Dined 7 days ago
Overall 5food 5service 5ambience 5

It was more than I expected, It was a bit difficult to find the place, it is in 4th floor of a hotel.

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FL
New York Area
2 reviews
Dined 7 days ago
Overall 5food 4service 5ambience 5

The service was so good. Enjoyed all the food we ordered. Thanks for the complementary champagne!

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2
New England
2 reviews
Dined on February 7, 2019
Overall 3food 3service 4ambience 4

Attended due to restaurant week. Fair at the best.

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D
New York Area
18 reviews
Dined on February 4, 2019
Overall 5food 5service 5ambience 5

We dined for our anniversary; the service was excellent, very attentive. All three courses were cooked perfectly. Though we dined from the restaurant week menu we ordered the scallop appetizer a la cart. It was amazing! Would definitely reccomend the beef brisket a knife is given but not needed. It's served with light, crispy but flavorful mushrooms, diced sweet potatoes and a delicious currant compote. My husband ordered the strip bass pan seared on one side over a bed of white beans and celery in a seafood butter like broth. For dessert we definitely reccomend the cheese cake. Lastly, have yourself the cocktail "Can't take my eyes of you", sit back enjoy the music and ambiance!

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L
New York Area
2 reviews
Dined on February 3, 2019
Overall 5food 4service 5ambience 5

The service here was absolutely fantastic! I really enjoined the flourless walnut apple cake.

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LB
New York Area
1 review
Dined on February 3, 2019
Overall 1food 1service 3ambience 2

Poorly prepared food, cannillini beans were not completely cooked, had to ask for bread, which was quite ordinary, hardly anyone in the restaurant, a bad sign. The ladies room was poorly lighted; someone caught her finger in the entrance door because it was so dark. So overpriced for such an unpleasant dining experience!

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S
1 review
Dined on February 1, 2019
Overall 2food 2service 3ambience 3

We had the chicken paillard and burger. Paillard was disappointing, burger was nothing to write home about. Fries were the best part of the meal. Service was slow, despite the place being mostly empty. Ambience was nice and romantic, though. There was live music in the bar area that was very nice as well.

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m
New York Area
2 reviews
Dined on January 27, 2019
Overall 5food 5service 5ambience 5

Excellent surprise! Food was amazing! Everything was clean1

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N
New York Area
3 reviews
Dined on January 27, 2019
Overall 5food 5service 5ambience 5

Great, will return!

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m
New York Area
32 reviews
Dined on January 27, 2019
Overall 4food 4service 4ambience 4

Attractive setting on the 4th floor of the Knickerbocker Hotel - just steps from Times Square. Long bar as you walk in - pleasant place for a drink before or after dinner. Service fairly attentive but there was no one to greet us as we first walked in. Good food - a bit pricey - lots of choices if you do not eat meat.

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P
1 review
Dined on January 26, 2019
Overall 3food 3service 1ambience 5

I asked for a candle to be put into the dessert, because it was my friend's birthday. We both had dessert and no candle. She really would have appreciated it and once the moment was past, it would have been awkward. We specifically planned the day around her birthday, so it was disappointing. Otherwise, the soup was delicious, and the main course was very good, dessert was tasty.

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JH
New York Area
1 review
Dined on January 26, 2019
Overall 4food 4service 5ambience 5

Excellent, attentive service in an attractive setting. The crab sandwich was disappointing but our server was quick to replace it with delicious mussels. A definite place to go before theater.

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F
New York Area
5 reviews
Dined on January 25, 2019
Overall 3food 3service 2ambience 4

Ambience is good. Friendly service but not focused or in sync with our table at all. We arrived, waited for drinks, ordered and our soup and salads arrived at the same time. I waited for several minutes for our waitperson, and when she did not check on us, told another server to slow down the meal. We were not rushed.
Definitely has potential - food was overall above average but my sea bass was about 3 inches by an inch. Yummy but more of a starter ten an entree.

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JW
1 review
Dined on January 11, 2019
Overall 2food 3service 1ambience 3

Service is absent throughout my dinner, with multiple attempts needed to get the staff to take our orders, remove dirty plates and refil drinking water. The staff was also pretty rude throughout the ‘ordeal’ and doesn’t seem happy to be working there. To cap it off they charged a 21% gratituity straight on the check despite not providing any service whatsoever. The only saving grace was the pretty decent tasting food. Otherwise it’s a pretty forgettable experience. Lots of room for improvement.

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JW
San Diego
2 reviews
Dined on January 11, 2019
Overall 5food 5service 4ambience 5

Our reservation was for 730 but we weren’t seated until 8. That was ok bc there was space in the bar for us.
It was a little weird that they brought the side dishes ( cauliflower gratin and french fries) with the appetizers. But the food was delicious and the kitchen was accommodating. Nice servers.

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S
New York Area
1 review
Dined on January 5, 2019
Overall 5food 5service 5ambience 5

Great pre-theatre menu options, if somewhat limited. Amazing service, attentive staff. Excellent drinks, if cocktails are pricey. Food was very good, portions were good sized. Chicken dish could have have used slightly more vegetables and less arugula on top but it was still a very good meal. Date Pudding was excellent capper and the chocolate tart was superb.

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OT
New York Area
1 review
Dined on January 1, 2019
Overall 1food 1service 1ambience 4

mucha improvisación, nunca llegó la comida

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L
Los Angeles
1 review
Dined on December 29, 2018
Overall 1food 1service 4ambience 3

We must have been the table that sent at least 3 meals back. Waited 45 minutes for our food. 2 chicken dishes were cold, sent back. Ahi tuna tasted like Pepperoni, sent back and asked for chicken instead. Chicken came and was RAW. Still waiting for hamburger to be served to one person. Burger finally comes and is RAW, sent back. I asked the waiter what the problem was in the kitchen, I heard everything was going to be good now since the executive chef had now come in. Scary!!! They did compensate with a couple of drinks and deserts and did take off 3 of the meals, but this is not what we came for. Would have been much happier with a great meal! Waiter was very apologetic. It was so bad we had to laugh especially when we looked around and everyone in the restaurant were having issues.

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T
Atlantic City
4 reviews
Dined on December 29, 2018
Overall 1food 1service 1ambience 2

Waited over an hour to receive our salads, left before it was served. We were essentially ignored and “reassured” our food was coming. We explained we had theater tickets for 7 and arrived at 5:15. Left at 6:30, hungry and upset. Luckily, their was a hot dog stand outside the theater to tide us over. Very disappointed and we are Charlie Palmer fans. Go to Aureole across the street instead!

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l
New York Area
3 reviews
Dined on December 29, 2018
Overall 3food 2service 3ambience 3

Checked in 25 min before reservation. Was escorted to the bar until we could be seated. No one came to get us to seat us. Went back to hostess..was told they canceled the reservation for a no show. Waited over an hour for our food! Table next to us sent at least 3 dishes back cause they were not cooked. Service however was good. Waiter felt bad and gave us a glass of wine! A very memorable experience and not in a good way! To top it off I get an email from open table basically scolding me for not showing up and how that puts the restaurant at an inconvenience! My entire reservation was an inconvenience to us!

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PB
New York Area
3 reviews
Dined on December 27, 2018
Overall 2food 2service 3ambience 3

The chicken dish I had was incredibly pedestrian. The drinks were good, but super expensive. One drink was $24! Even the tea and coffee was over the top expensive. When you end up paying almost $500 for 6 people and 4 people don’t have appetizers or desserts you at least expect to be wowed by the food. Not even close.

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DC
1 review
Dined on December 26, 2018
Overall 5food 5service 5ambience 5

Lovely Christmas day meal, made our stay seem more special.

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JS
New York Area
1 review
Dined on December 16, 2018
Overall 1food 2service 2ambience 1

A total disappointment. Apparently no one checks inventory as the first 3 wines/bourbons we attempted to order were all out of stock. They also left a cocktail menu of cocktails that were not available, save one. Service was OK, but please refill my water and ask us if we would like more than one undersized morsel of bread. Only one special was available - a dinner. nothing off menu for an app or soup.

Appetizers were weak - bland and miniscule.
Dinner was fine. But, that's all. Nothing to rave about or praise with either meal.
Decor in the actual restaurant is cold and aging and maybe they would have figured out by now that being blinded by a screaming bright, full building sized advertisement should warrant some kind of effective window cover.

I find it hard to believe that this restaurant is being actively managed and that it has the reputation that it does.

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AC
1 review
Dined on December 14, 2018
Overall 3food 4service 2ambience 1

I thought this was going to be a nice, relaxing dinner but it was very loud and the service was poor.

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r
New York Area
22 reviews
Dined on December 12, 2018
Overall 4food 4service 5ambience 4

My friend and I stay at the Knickerbocker at least twice a year and usually go to Charlie Palmer's before a show when we are pressed for time. The pre-theater menu is good, but doesn't have a lot of choices. That being said, the beet salad is great, but the minestrone soup is not substantial enough, consisting mainly of broth. The chicken is fine but not outstanding and the desserts are very good. Generally, we stay at the hotel and that is why we go to this restaurant, but given their excellent breakfasts, it would be nice if their pre-theater dinners were of the same quality. Also, we were there during right before Christmas and they need to think about their choice of decorations. Purple lights on one set of birch branches doesn't really suit the location. They need to do some white lights and lots of them.

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ZS
Philadelphia
14 reviews
Dined on December 8, 2018
Overall 1food 2service 1ambience 3

Extremely disappointing dining experience. The biggest negative was the terrible service. We were a group
of five. One of our party was served after we were all finished. The waiter seemed frantic. He said he wouldn’t charge
for the late coming meal, but it showed up on our bill. When we pointed it out, he subtracted it. My daughter had the
flatbread which she said mediocre, and I had the mussels, which tasted good, but were minuscule. The classic creme
brûlée was $16 and was pretty basic. The ice cream sampler was tiny. I did like the ambience which was roomy and
quiet for New York. The women’s bathroom was closed, so I had to go to the rooftop one. As the elevators are extremely
slow this was a major inconvenience. There are so many restaurants in New York. I would definitely skip this one.

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LG
New York Area
4 reviews
Dined on December 5, 2018
Overall 4food 3service 2ambience 4

Food very good. Could have been warmer. Great look and feel. Super menu ideas. Great wine.

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VS
1 review
Dined on December 4, 2018
Overall 2food 3service 1ambience 4

Service was terrible. Our dinner took over three hours. They forgot to bring coffee after we asked for it. I would never go back for dinner maybe just drinks at the bar

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OT
1 review
Dined on December 3, 2018
Overall 4food 4service 4ambience 4

Food was good but not spectacular.

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P
New York Area
38 reviews
Dined on December 1, 2018
Overall 3food 3service 2ambience 5

Six of us, three couples, went for dinner after a matinee. We ordered a variety of dishes. One of the couples was clearly cursed. One entree was never ordered. The other entree arrived cold and was sent back. There was an apology for both. The late entree arrived at about the same time as the heated chicken. Surprisingly while the cold chicken was heated, the side vegetables on the same plate were not! The food the other two couples ordered arrived in a timely manner, delicious and were all at an appropriate temperature. After dinner almost everyone ordered coffee or tea. Both members of apparently cursed couple ordered tea. Again, one order was not served until, again, this oversight was pointed out. This time not even an apology.

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AS
1 review
Dined on November 28, 2018
Overall 3food 2service 3ambience 4

Chicken under the brick was dry- try smaller brick

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KH
1 review
Dined on November 28, 2018
Overall 5food 5service 5ambience 5

Everyone in our group thought the food was outstanding. We had a quiet table near the back in between shows. Timing was perfect. The service was great.

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C
New York Area
3 reviews
Dined on November 24, 2018
Overall 5food 4service 5ambience 5

Exceptional service!

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ES
1 review
Dined on November 23, 2018
Overall 4food 4service 4ambience 4

Came 2 years ago for the first time on a friends recommendation for pre or post theatre meal. Was very good then and we enjoyed it as much this time. Probably the nicest place to eat in Times Square

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OT
San Francisco
7 reviews
Dined on November 22, 2018
Overall 3food 3service 2ambience 4

Pre-fixe dinner for Thanksgiving was wildly overpriced, service left much to be desired. Turkey roulade was dry and flavorless; the appetizers were all delicious especially the shrimp and crab. Desserts were lacking - a maple mousse with the equivalent of canned apple pie filling, a mini pumpkin pie with a stale crust, and a pecan pie square that was dry. The bourbon sauce, all 5 tiny drops, was delicious, but there wasn’t enough!

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DD
1 review
Dined on November 22, 2018
Overall 5food 5service 5ambience 5

Amazing food and service on a busy night - Thanksgiving.
Was made to feel special as was dining alone. Attentive and friendly servers.
Would definitely recommend and, will return next time in NYC.

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AA
London
4 reviews
Dined on November 22, 2018
Overall 3food 1service 4ambience 3

Thanksgiving very dissatisfied dry turkey
Tiny portions which for men was a challenge
Very expensive 1k for 4 people
Sorry I love your restaurants and have been to dry creek on thanksgiving in the past and it was fab
Waiter was great !

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F
New York Area
20 reviews
Dined on November 22, 2018
Overall 3food 2service 2ambience 4

The Thanksgiving prix fixe was mediocre at best. The selection was very limited. The turkey was dry and tasteless, the sides were boring as well as microscopic, and the restaurant was under-staffed though not crowded. Very nice room but a very forgettable experience except for the price tag.

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KR
1 review
Dined on November 19, 2018
Overall 2food 2service 2ambience 3

It wasn’t great to be honest. My guest ordered a $50 steak that was pitiful. Waiter came by to take drink orders but skipped half the table before he left. I was charged for $10 for a can of beer that was poured at the table. If you are serving the beer out of a can please dont’ pour it at the table. I expected better for the cost. I wouldn’t go back.

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