Charleston's Restaurant - Scottsdale

4.6
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452 Reviews
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$30 and under
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American
Charleston’s is a casual, upbeat restaurant with a modestly priced menu featuring traditional American classics prepared from scratch daily. The atmosphere is warm, cozy, and inviting, utilizing dark woods and gas lighting to create a handsome, casual and comfortable décor. Charleston’s focuses on providing its guests with an excellent price value and the highest quality ingredients.
What 452 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
food
4.6
service
4.4
ambience
4.3
value
Noise · Moderate
98% of people would recommend it to a friend
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J
Los Angeles
13 reviews
Dined on September 29, 2019
Overall 2food 2service 3ambience 5

Usually terrific and consistent. This time prime rib was ice cold and under cooked. The salad was mediocre and nothing was remedied. Not really happy. We took a visiting family member who was not impressed. I was hoping to have my first need after surgery and it was not even edible. Cake was ICE cold. Not even thawed when we got him. Totally disgusted.

KB
Phoenix
7 reviews
Dined on September 28, 2019
Overall 4food 3service 4ambience 4

It was so cold inside

JB
Phoenix
1 review
Dined on September 28, 2019
Overall 5food 5service 5ambience 5

One of the finest mid priced restaurants in the valley. Great food and the best service found. Highly recommend Charleston’s to everyone.

SC
Phoenix
4 reviews
Dined on September 27, 2019
Overall 4food 1service 5ambience 5

We love this restaurant and go to it often but on this past visit the Ribs were dry and the burgundy mushrooms had no flavor...

DS
Phoenix
29 reviews
Dined on September 27, 2019
Overall 5food 4service 5ambience 4

Good food and good service

MO
Phoenix
1 review
Dined on September 27, 2019
Overall 5food 5service 5ambience 5

We eat a lot at your restaurant. The food is generally good. There has been times that we sent back an item that wasn’t cooked right. There was never a question by your staff. We don’t like your booths. They are very tight and low to the average client. It’s like sitting in a hole. The bathrooms are usually very clean. So is the restaurant in general.

OT
Phoenix
1 review
Dined on September 27, 2019
Overall 5food 5service 5ambience 5

We had a great dining experience at Charleston’s on my Husband’s birthday.

T
Phoenix
18 reviews
Dined on September 23, 2019
Overall 5food 5service 5ambience 5

I had a great visit at Charleston's. It was my first time visiting this location. The waitress was very friendly and attentive. The food was so good and the servings are large. I had leftovers to eat for lunch the next day.

OT
Savannah
5 reviews
Dined on September 21, 2019
Overall 5food 5service 5ambience 5

Second time eating here .. love this place

p
Phoenix
1 review
Dined on September 21, 2019
Overall 5food 5service 5ambience 5

Terrific food, nice quiet atmosphere - even during restaurant week! Reasonable prices, courteous and efficient staff. We have family celebrations here as well as Anniversary dinners. Highly recommend.

D
Phoenix
9 reviews
Dined on September 20, 2019
Overall 5food 5service 5ambience 5

I had been to Charleston's for lunch but not dinner. We were completely amazed at the portion size of the courses! I am a big eater but still managed to take food home. The price was too cheap for the amount and quality of food and I have already recommended it to several friends. I may even get in another visit before restaurant week is over! smile

MV
Phoenix
103 reviews
Dined on September 15, 2019
Overall 4food 5service 3ambience 5

Food good with excellent selections. Love interior of restaurant and hostess very nice. Waitress very slow and not very attentive to table

G
Phoenix
4 reviews
Dined on September 13, 2019
Overall 5food 5service 5ambience 5

One of our favorite places to eat! Always good food and goos serbice.

OT
Phoenix
4 reviews
Dined on September 8, 2019
Overall 4food 4service 3ambience 4

Went to celebrate a birthday. Food was good. Will come again

SC
Phoenix
4 reviews
Dined on September 6, 2019
Overall 5food 5service 5ambience 5

You can't go wrong at this restaurant. The food is exceptional. They have the best ribs hands down. My favorites are (appetizers) shrimp cargot,dynamite shrimp, and they have croissants that are not on the menu but you can order them (they come 5 piping hot with a honey butter drizzled over them.. Delicious!!!)For dinner, of course, the ribs but anything on the menu is great. And for sides... must try the carrots that come glazed or the burgundy mushrooms.. I would recommend this place to everyone.

A
Phoenix
10 reviews
Dined on September 6, 2019
Overall 5food 5service 5ambience 5

We can always count on a good, not-too-expensive, quality meal and great service here!

2
Phoenix
3 reviews
Dined on August 31, 2019
Overall 3food 3service 3ambience 4

After funeral.

PC
Phoenix
1 review
Dined on August 29, 2019
Overall 4food 4service 4ambience 4

As always the food and customer service was great!

E
Phoenix
1 review
Dined on August 27, 2019
Overall 2food 1service 3ambience 2

We have been coming to this location for almost 20 years.. this was our worst experience ever. the service was average. The "prime rib" should have been labeled "shoe leather" even though it was "medium rare" and the crust was burnt. We had two filet steaks both supposed to be medium rare..they were so over salted and covered with pepper they were inedible. My daughter had a top sirloin..rare..so tough that she could only eat the potato with the meal. the Mac and Cheese for the kids was tasteless and they refused to eat it. The pork chops were so over seasoned and overdone, they were also on the verge of inedible. The server only came by once right after the plates were put down (before we could taste them) to see if the food was prepared to the "right temp" and then never came back to understand concerns. My dogs are now refusing to eat the leftovers. We used to come here for celebrations... we will not come back. There are far better choices in the area with FAR FAR better food and service. Unfortunate to see and old standby to sink to this poor level.

a
Phoenix
1 review
Dined on August 23, 2019
Overall 5food 5service 5ambience 5

Our waitress Liz P took such good care of all six of us and was ok to indulge my rugrats I was astonished by the establishments willingness to accommodate my children so well.

DS
Phoenix
29 reviews
Dined on August 23, 2019
Overall 5food 5service 5ambience 3

Enjoyed our dinner and service was excellent

OT
1 review
Dined on August 12, 2019
Overall 4food 5service 5ambience 4

My friend had never been to Charleston’s and never had bread pudding before. Food is always good and the staff is very nice. Downside is that happy hour is only in the bar area but that is not a big deal to me.

MD
Phoenix
9 reviews
Dined on August 12, 2019
Overall 5food 5service 5ambience 5

Sally was great. Loved the food and service!

GA
Denver
155 reviews
Dined on August 11, 2019
Overall 5food 5service 4ambience 3

Our server Josh, was very good. Food was great. My French Dip sandwich was one of the best I have ever had. Very tender and flavorful and the Cole slaw was unique, in a good way! It took a while to get the food to the table, but it was definitey worth it.

M
Las Vegas
347 reviews
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

Great restaurant! The food was excellent and reasonably priced. We had excellent service. The only real disappointment was they were out of prime rib, and two of us had ordered prime rib.

KG
Phoenix
1 review
Dined on August 10, 2019
Overall 5food 4service 5ambience 4

Great food , good service!

R
Phoenix
8 reviews
Dined on August 9, 2019
Overall 5food 5service 5ambience 4

We love coming to Charleston’s but frequently have to move from one booth/table to another because of the light shaking/flickering over our heads.

OT
New York Area
1 review
Dined on August 8, 2019
Overall 5food 5service 5ambience 5

Good service and good food

c
Phoenix
5 reviews
Dined on August 7, 2019
Overall 5food 4service 5ambience 5

We come here annually for his birthday & it's always a nice experience.
Tonight the prime rib was a bit dry but everything was great

CC
Phoenix
3 reviews
Dined on August 5, 2019
Overall 5food 5service 5ambience 5

Charleston's is our family favorite restaurant for American Cuisine. This time we recommended the restaurant to another couple who are in AZ looking to move here in 2020. They loved the experience as well.

OT
Phoenix
6 reviews
Dined on August 3, 2019
Overall 4food 4service 4ambience 4

Lot of up charges. Server didn't tell us when we asked for fruit with songs meal the it would be an extra charge. Meals are expensive already and you can't substitute their mediocre sides for a salad. So that is an extra charge. Would be a big deal if you weren't already paying 30 40 fo meal. Probably won't go back

PO
Phoenix
21 reviews
Dined on August 3, 2019
Overall 3food 3service 5ambience 3

My steak was too well done. They redid it and it was too raw. They redid it again and it was fine but everyone else was done. She comped it which was nice, but not a smooth experience.

PH
Phoenix
5 reviews
Dined on July 29, 2019
Overall 5food 4service 5ambience 5

Always a great place for American food. Portions are good. Food well prepared consistently.

F
Phoenix
14 reviews
Dined on July 29, 2019
Overall 4food 4service 5ambience 3

Server very good
Requested table due to handicapped person in our party.
Did get table but the tables are so close together in the area
in which we were seated-server could barely get through.

t
Phoenix
1 review
Dined on July 27, 2019
Overall 3food 3service 2ambience 4

The waitress was a little sharp and a bit ornery. She was probably just having a bad day but she needed to leave that at home. Usually, we receive great service from Charleston's - Scottsdale.

KG
Phoenix
2 reviews
Dined on July 27, 2019
Overall 4food 5service 5ambience 4

I always have a great experience when We go to Charleston's Restaurant. Food and service was great. It is an open floor plan, so if you are looking for a "quiet" place to dine, you might not enjoy it. One of my favorite places to eat. You should try it!

OT
Dallas
3 reviews
Dined on July 24, 2019
Overall 3food 3service 3ambience 5

Service not very attentive even though the restaurant was almost empty. The side of fried okra served with our entree was stringy and woody.

C
Phoenix
25 reviews
Dined on July 20, 2019
Overall 5food 5service 5ambience 5

Brought our grandchildren for dinner, they loved the kids rib dinner!

OT
1 review
Dined on July 20, 2019
Overall 4food 5service 4ambience 4

When I made the reservation I was asked if it was a special occasion. I said yes, it was for my wife’s birthday. I was expecting some type of recognition and there was none. A little disappointing!!

TR
Kansas City
1 review
Dined on July 16, 2019
Overall 5food 5service 5ambience 5

First time there, great choice!

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