Charleston's Restaurant - Scottsdale
Usually terrific and consistent. This time prime rib was ice cold and under cooked. The salad was mediocre and nothing was remedied. Not really happy. We took a visiting family member who was not impressed. I was hoping to have my first need after surgery and it was not even edible. Cake was ICE cold. Not even thawed when we got him. Totally disgusted.
It was so cold inside
One of the finest mid priced restaurants in the valley. Great food and the best service found. Highly recommend Charleston’s to everyone.
We love this restaurant and go to it often but on this past visit the Ribs were dry and the burgundy mushrooms had no flavor...
Good food and good service
We eat a lot at your restaurant. The food is generally good. There has been times that we sent back an item that wasn’t cooked right. There was never a question by your staff. We don’t like your booths. They are very tight and low to the average client. It’s like sitting in a hole. The bathrooms are usually very clean. So is the restaurant in general.
We had a great dining experience at Charleston’s on my Husband’s birthday.
I had a great visit at Charleston's. It was my first time visiting this location. The waitress was very friendly and attentive. The food was so good and the servings are large. I had leftovers to eat for lunch the next day.
Second time eating here .. love this place
Terrific food, nice quiet atmosphere - even during restaurant week! Reasonable prices, courteous and efficient staff. We have family celebrations here as well as Anniversary dinners. Highly recommend.
I had been to Charleston's for lunch but not dinner. We were completely amazed at the portion size of the courses! I am a big eater but still managed to take food home. The price was too cheap for the amount and quality of food and I have already recommended it to several friends. I may even get in another visit before restaurant week is over! smile
Food good with excellent selections. Love interior of restaurant and hostess very nice. Waitress very slow and not very attentive to table
One of our favorite places to eat! Always good food and goos serbice.
Went to celebrate a birthday. Food was good. Will come again
You can't go wrong at this restaurant. The food is exceptional. They have the best ribs hands down. My favorites are (appetizers) shrimp cargot,dynamite shrimp, and they have croissants that are not on the menu but you can order them (they come 5 piping hot with a honey butter drizzled over them.. Delicious!!!)For dinner, of course, the ribs but anything on the menu is great. And for sides... must try the carrots that come glazed or the burgundy mushrooms.. I would recommend this place to everyone.
We can always count on a good, not-too-expensive, quality meal and great service here!
As always the food and customer service was great!
We have been coming to this location for almost 20 years.. this was our worst experience ever. the service was average. The "prime rib" should have been labeled "shoe leather" even though it was "medium rare" and the crust was burnt. We had two filet steaks both supposed to be medium rare..they were so over salted and covered with pepper they were inedible. My daughter had a top sirloin..rare..so tough that she could only eat the potato with the meal. the Mac and Cheese for the kids was tasteless and they refused to eat it. The pork chops were so over seasoned and overdone, they were also on the verge of inedible. The server only came by once right after the plates were put down (before we could taste them) to see if the food was prepared to the "right temp" and then never came back to understand concerns. My dogs are now refusing to eat the leftovers. We used to come here for celebrations... we will not come back. There are far better choices in the area with FAR FAR better food and service. Unfortunate to see and old standby to sink to this poor level.
Our waitress Liz P took such good care of all six of us and was ok to indulge my rugrats I was astonished by the establishments willingness to accommodate my children so well.
Enjoyed our dinner and service was excellent
My friend had never been to Charleston’s and never had bread pudding before. Food is always good and the staff is very nice. Downside is that happy hour is only in the bar area but that is not a big deal to me.
Sally was great. Loved the food and service!
Our server Josh, was very good. Food was great. My French Dip sandwich was one of the best I have ever had. Very tender and flavorful and the Cole slaw was unique, in a good way! It took a while to get the food to the table, but it was definitey worth it.
Great restaurant! The food was excellent and reasonably priced. We had excellent service. The only real disappointment was they were out of prime rib, and two of us had ordered prime rib.
Great food , good service!
We love coming to Charleston’s but frequently have to move from one booth/table to another because of the light shaking/flickering over our heads.
Good service and good food
We come here annually for his birthday & it's always a nice experience.
Tonight the prime rib was a bit dry but everything was great
Charleston's is our family favorite restaurant for American Cuisine. This time we recommended the restaurant to another couple who are in AZ looking to move here in 2020. They loved the experience as well.
Lot of up charges. Server didn't tell us when we asked for fruit with songs meal the it would be an extra charge. Meals are expensive already and you can't substitute their mediocre sides for a salad. So that is an extra charge. Would be a big deal if you weren't already paying 30 40 fo meal. Probably won't go back
My steak was too well done. They redid it and it was too raw. They redid it again and it was fine but everyone else was done. She comped it which was nice, but not a smooth experience.
Always a great place for American food. Portions are good. Food well prepared consistently.
Server very good
Requested table due to handicapped person in our party.
Did get table but the tables are so close together in the area
in which we were seated-server could barely get through.
The waitress was a little sharp and a bit ornery. She was probably just having a bad day but she needed to leave that at home. Usually, we receive great service from Charleston's - Scottsdale.
I always have a great experience when We go to Charleston's Restaurant. Food and service was great. It is an open floor plan, so if you are looking for a "quiet" place to dine, you might not enjoy it. One of my favorite places to eat. You should try it!
Service not very attentive even though the restaurant was almost empty. The side of fried okra served with our entree was stringy and woody.
Brought our grandchildren for dinner, they loved the kids rib dinner!
When I made the reservation I was asked if it was a special occasion. I said yes, it was for my wife’s birthday. I was expecting some type of recognition and there was none. A little disappointing!!
First time there, great choice!