Charleston's Restaurant - Scottsdale

4.5
345 reviews
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$30 and under
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American
Charleston’s is a casual, upbeat restaurant with a modestly priced menu featuring traditional American classics prepared from scratch daily. The atmosphere is warm, cozy, and inviting, utilizing dark woods and gas lighting to create a handsome, casual and comfortable décor. Charleston’s focuses on providing its guests with an excellent price value and the highest quality ingredients.
What 345 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.5
service
4.3
ambience
4.4
value
Noise · Moderate
92% of people would recommend it to a friend
5
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JC
1 review
Dined 2 days ago
Overall 5food 5service 5ambience 5

the baby back ribs were absolutely fall off the bone delicious!

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Phoenix
1 review
Dined 2 days ago
Overall 5food 5service 5ambience 5

Our experience was quite enjoyable. In my Open Table reservation, I had requested one of the round tables, since we had 8 people dining. Round tables are much nicer for larger groups, because you can talk with everyone at the table. We contacted the restaurant to ensure that the round table would be available to us. Everything was in order when we arrived and we were seated promptly. The service and food were great. We will definitely be visiting Charleston's again.

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OT
Phoenix
4 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

Tiffanie was the best waitress we have ever had while dining at Charlestons

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BA
Phoenix
4 reviews
Dined 4 days ago
Overall 4food 5service 3ambience 3

Usually dependable. Having made a reservation I was disappointed we were seated at a table in the middle of the aisle by the main walkway. We rejected the table and asked to be moved. The hostess seemed annoyed but found another table a little off the beaten path. Plenty of booths were available. Why wouldn’t reservation people be provided decent tables? Food was great as usual.

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TM
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

Great service and food. We had a wonderful meal experience. Noise level fairly high.

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s
Phoenix
9 reviews
Dined on March 18, 2019
Overall 5food 5service 5ambience 5

The menu met everyone’s needs. There was great variety so you could stick to a casual sandwich or salad or go for a complete dinner. Our food was exceptionally good, served in a reasonable amount of time, and the staff was quite friendly and accommodating. I don’t know if it was the dim lighting (club-like ambiance) or wood and carpet, but our group of 5 could actually have a conversation in which everyone could be heard. Hallelujah! This kind of pleasant atmosphere is hard to come by. This restaurant is now at the top of our list for dining with friends and family.

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MH
1 review
Dined on March 18, 2019
Overall 4food 5service 4ambience 4

Great food, great service! Wife and I were having dinner with my nephew and his wife of 4 years. I had not seen my nephew in 17 years so it was a great time at your establishment.
As for my high rating on the noise level... that was mainly due to our table laughing and having such a great time. I felt at times we were being too loud but nobody seemed offended.
Thanks for a WONDERFUL evening!

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S
Phoenix
95 reviews
Dined on March 17, 2019
Overall 4food 4service 4ambience 3

Charleston’s has the right formula of exceptional tasty recipes, at a good value, served by friendly staff.
It’s also a great half way spot to meet friends from very north Scottsdale, and easy to park. Last visit several of us had an ample size chicken piccata with roasted vegetables. This visit I had the huge serving of delicious enchiladas. If you have a group, they have some cnvenient round tables which makes talking easy. Haven’t used the bar area but looks comfortable to sit at a booth or the bar counter. Charleston’s is doing some consistently right and worth multiple visits.

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CR
Phoenix
8 reviews
Dined on March 16, 2019
Overall 4food 4service 5ambience 3

MUCH better experience than the previous time we ate there. Food was good, service was outstanding.

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K
1 review
Dined on March 15, 2019
Overall 5food 5service 5ambience 5

I put a lot of effort in finding a restaurant that would have an assortment of choices for a group of 10 people. Charleston's was an excellent choice. The service was good and everyone enjoyed their food. Charleston's was also a good choice because it was located in a spot that was convenient for all. It meant a lot to me to be able to bring my relatives from out of town, to a restaurant that they were so pleased with.

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LW
Chicago
112 reviews
Dined on March 15, 2019
Overall 4food 4service 5ambience 3

Great food served properly.
Wonderful service.
The bbq ribs are terrific.

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OT
Los Angeles
14 reviews
Dined on March 14, 2019
Overall 5food 5service 5ambience 5

wonderful yet again

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BC
1 review
Dined on March 14, 2019
Overall 1food 5service 1ambience 3

Service was bad. My friend had soup and no crackers were service. When asked for, it took forever to get and he was finished, with his soup. I had ribs and had to ask for for the wipes after I finished. We were seated and they can and asked us to move our table to accommodate a table next to us. This should have been done before we sat down. They never brought over an extra plate to put the rib bones in. I asked for the balsamic vinaigrette and all I got was balsamic vinegar. The manager on duty came over and ask how everything was. When I told her she said sorry and walked away . They are in need of training.

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NR
Phoenix
2 reviews
Dined on March 13, 2019
Overall 5food 5service 5ambience 5

We always enjoy Charleston’s and we are there often with friends!

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JW
Phoenix
2 reviews
Dined on March 13, 2019
Overall 5food 5service 4ambience 4

The bar area booths are a little bit quieter, until 4 men stood next to us at the bar

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M
Phoenix
5 reviews
Dined on March 11, 2019
Overall 5food 5service 5ambience 5

Liz was a great server. Chicken Marsala was outstanding.

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H
Phoenix
36 reviews
Dined on March 11, 2019
Overall 5food 5service 5ambience 5

We have eaten regularly at Charleston's over the past several years and always enjoyed the best of service, great food and reasonable prices when compared to other restaurants. We intend to continue enjoying evenings out at Charlston's.

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PA
San Francisco
3 reviews
Dined on March 10, 2019
Overall 5food 5service 5ambience 4

I would recommend Charleston's to anyone who wants a nice variety of meals.

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AB
1 review
Dined on March 9, 2019
Overall 4food 4service 5ambience 5

Service was fantastic! The food was ok, nothing special. I ordered the filet medium and it came out medium rare. Everyone else’s food was fine. Limited wine selection. Spinach dip was really good.

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CG
1 review
Dined on March 9, 2019
Overall 5food 5service 4ambience 5

We had a lovely meal and the food was expertly prepared And arrived at perfect temperature. We were happy that the music had changed since the last time we were there - very pleasant. The staff were polite and professional. The ribs were outstanding as always. The Perfect Margarita was indeed PERFECT. We were disappointed the brownie dessert was taken off the menu- please bring it back.

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OT
Los Angeles
15 reviews
Dined on March 3, 2019
Overall 5food 5service 5ambience 5

Was happy with my second experience at this location. Glad to have had the chance to bring the fiancé along to share the great tasting ribs. I did notice for a sunday morning, most of the crowd were older folks. It didn’t matter though, still had a great time. Would come here again for sure.

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EW
Phoenix
1 review
Dined on March 2, 2019
Overall 3food 3service 5ambience 5

Prime rib. $30.00. Came out so tough I was sawing at so aggressively it almost slipped off my plate. Finally got a piece off and had to chewed each piece for about 2 minutes until there was no flavor left before you could safely swallow. Embarrassingly pulling out pieces of fat that could not be chewed to leave on the side of my plate. How lady-like. Manager was really nice, he came by and asked how things were. I was honest and said the prime rib was terrible and described my situation. He promptly returned with a new plate and a new cut of prime rib. The second one was better but it still not that great. The flavor just wasn't there and honestly a good prime rib should melt in your mouth. This was no where near that. Side salad was $8.00 and thought that should be included in side choices with entrees. It's not. Only steamed veggies and potatoes are included in sides.

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JR
1 review
Dined on March 2, 2019
Overall 2food 4service 2ambience 3

Our waitress was nice enough but the drinks and food came out sooo late and one at a time!! Ordered 3 manhattans, one came, 5 minutes later another, then again till the 3rd. Food took forever and we had asked for a salad to split first, did not happen. Then we had to wait till the pork chop was cold till the baked potato came!!! Ordered another round of drinks, waited 20 minutes. The bar was empty and restaurant did not seem busy. Manager apologized and said kithen was a mess that evening. Food tasted good, waitress seemed to try, but overall left a poor taste in our mouths!!

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t
Phoenix
1 review
Dined on March 2, 2019
Overall 3food 5service 1ambience 4

It was our first visit. I give a yes recommendation based on the food. Overall the food was very good and tasty. However, the service was poor. Did not get what we ordered one meal never delivered. Missing pasta in a past dish and missing veggies.
In spite of all that the manager on duty did finally make everything right which is why we will probably return for a second try

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RT
1 review
Dined on March 2, 2019
Overall 4food 5service 4ambience 2

Great place and always great food at a very reasonable price. Noise level this time (table near the kitchen) was horrible. Very busy and not enough staff for a packed Sat night but still 4-5 star overall rating for the food value

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KZ
1 review
Dined on March 1, 2019
Overall 4food 5service 5ambience 4

Everything was excellent, except the noise level was so high we could not hold a decent conversation. Enjoy having lunch at Charleston's more because it is not so noisy.

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S
Phoenix
46 reviews
Dined on March 1, 2019
Overall 4food 4service 5ambience 5

The food was great - it always was. The service was impeccable. We had a small problem with a hair in a drink, but they took it off and brought us something else (we paid for). However, we had an open table discount that they took but never applied to our bill. Since it is not "in our neighborhood" we were disappointed as we have to travel quite a ways to use it there another time before it expires. Not sure why that happened. Otherwise, the food was great.

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OT
Phoenix
10 reviews
Dined on February 26, 2019
Overall 5food 5service 5ambience 5

Food was superb and the service was excellent! The manager went out of his way to make sure this was an exceptional experience and it was!!!

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RA
1 review
Dined on February 25, 2019
Overall 4food 4service 4ambience 4

Great atmosphere. Good service. It took awhile to get our meals but was worth the wait.

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b
Chicago
16 reviews
Dined on February 25, 2019
Overall 4food 5service 5ambience 4

Delicious food, great service, good variety. We’ll be back.

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PK
1 review
Dined on February 24, 2019
Overall 5food 5service 5ambience 5

The food and service was wonderful. Atmosphere was welcoming. We will definitely be back. Our waitress Jamie was very professional. She made a few suggestions and we really enjoyed our night out.

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NM
Los Angeles
2 reviews
Dined on February 24, 2019
Overall 4food 4service 4ambience 4

We love going to the bar area and the Serve Jessica is amazing! The main dining room area service is ok. Jessica should train them!

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g
E. Tennessee
14 reviews
Dined on February 23, 2019
Overall 5food 5service 5ambience 5

Nice neighborhood restaurant with good food at moderate prices. Can be a little noisy at times

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B
Phoenix
9 reviews
Dined on February 23, 2019
Overall 5food 5service 5ambience 5

Food excellent-service excellent-will go back. People nice.

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CR
Phoenix
9 reviews
Dined on February 23, 2019
Overall 1food 1service 1ambience 3

Would not recommend Charleston's Scottsdale as the kitchen staff cannot prepare the food as requested. We ordered "well-done" cheeseburgers, and they were served TWICE with pink in the middle.

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MP
New England
7 reviews
Dined on February 22, 2019
Overall 4food 4service 5ambience 3

Good homestyle food! Great service. Very high noise level, but it decreased later as several big parties left. Prices are reasonable.

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A
San Diego
22 reviews
Dined on February 21, 2019
Overall 5food 5service 5ambience 4

Good food. A little pricier than expected. Maybe should have $$ instead of $.

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AZ
Phoenix
79 reviews
Dined on February 20, 2019
Overall 4food 4service 4ambience 4

Good food at a fair price. Soups and ribs are standouts

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OT
Phoenix
1 review
Dined on February 18, 2019
Overall 5food 4service 5ambience 5

Server was awesome, food was excellent ,but one of us ordered prime rib med and it came out rare, manager was great and made it right, will definitely go again.

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DZ
1 review
Dined on February 18, 2019
Overall 5food 5service 5ambience 4

Great service, wonderful meal! The large round table we were seated at was perfect for 8 guests, but was a bit dark. Overall, highly recommend!

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