Charleston's Restaurant - Mesa

4.6
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610 Reviews
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$30 and under
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American
Charleston’s is a casual, upbeat restaurant with a modestly priced menu featuring traditional American classics prepared from scratch daily. The atmosphere is warm, cozy, and inviting, utilizing dark woods and gas lighting to create a handsome, casual and comfortable décor. Charleston’s focuses on providing its guests with an excellent price value and the highest quality ingredients.
What 610 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
food
4.6
service
4.6
ambience
4.4
value
Noise · Moderate
91% of people would recommend it to a friend
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C
Minneapolis
47 reviews
Dined 2 days ago
Overall5food5service5ambience5

This place seems always to be busy. We like the menu and the food is great. Their light and airy croissants are amazing! I loved their champagne chicken salad. Every bite was wonderful. Hubby liked his pork chops. Drinks are good. Service is good. Atmosphere is pleasing. Parking handy. Hostesses look sharp and are on top of things. Loved it!

K
Phoenix
9 reviews
Dined 6 days ago
Overall5food5service5ambience5

Delicious meal. Quick service for a boat Saturday night. Our server was proficient and very professional but not too friendly nor engaging. Always consistent quality which we appreciate.

RL
Phoenix
1 review
Dined 6 days ago
Overall3food4service2ambience3

The experience was good overall, with one big exception. One guest has an allergy and asked for gluten free, no flour. Her meal came mixed with pasta. We had to look for a server as no one came back to check on the meals. Finally a manager came and offered a new meal and revoked the charge for this person's meal. But it took a long time for the new meal to arrive and by then the rest of us had pretty much finished eating. Very frustrating!

RT
Phoenix
1 review
Dined on January 9, 2020
Overall5food5service5ambience5

Had a great server, Raven! She was attentive & delightful personality. Ambiance & food were amazing.

MN
1 review
Dined on January 5, 2020
Overall4food4service4ambience4

Best tasting food and it is beautiful to look at; all staff super friendly - an extremely pleasant and relaxing experience!

JA
1 review
Dined on January 4, 2020
Overall5food5service5ambience5

Excellent service with excellent choices on the menue. The prime rib is the best in town.

SF
Phoenix
9 reviews
Dined on January 4, 2020
Overall5food5service4ambience5

Always an excellent place to dine for any occassion. Food and service are consistently superb!

A
1 review
Dined on January 2, 2020
Overall5food5service5ambience5

Our waitress, Melanie, did an outstanding job. She was very attentive and personable. We really enjoyed her. One of our favorite spots. Thank you for the lovely evening!

JF
San Francisco
10 reviews
Dined on January 2, 2020
Overall4food5service4ambience4

Six of my family members dined at the Charleston’s in Mesa for a birthday dinner. Ambiance is romantic, low lighting, dark tables. Staff was very nice, we felt taken care of. All meals ordered tasted great, and I would highly recommend the filet-tender, flavorful, and delicious. My brother had the prime rib, which was cooked perfectly. An odd item on the menu were the enchiladas, my husband ordered them, and he said they were great. When I come back to visit, I definitely will choose Charleston’s!

OT
Phoenix
1 review
Dined on January 1, 2020
Overall4food5service2ambience5

Our family dines out for New Year’s Day. The food and atmosphere were very good and prices were decent for the food. The alcohol was a bit high at over $45 for 4 beers. The service was cordial but slow. The first check we were given was incorrect and when we sent it back to be corrected, they brought us back the wrong check.

FE
1 review
Dined on January 1, 2020
Overall5food5service5ambience5

Have eaten at a hand full of Charleston's Restaurant over the years. Mesa is our favorite, have taken a hand full of friends that now go. .

KP
Detroit
1 review
Dined on January 1, 2020
Overall5food5service5ambience5

This location always does a great job. Everyone is friendly and the food always comes out perfectly. When we were there, a group was being quite loud and using obscene language. We spoke with our waitress to complain since we had small children with us. She quickly notified the manager, who then observed the group and said something to them. They did quiet down and thankfully left shortly thereafter. The manager came over to inform us what he did and to make sure we were happy with the outcome. He also apologized that we had to experience that. I like restaurant managers who are not afraid to confront a problem like that.

OT
Dallas
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

We were seated early - treated great throughout the experience and the food was outstanding. Keep up the good work.

OT
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

New Years Eve celebrating with family. Our waitress and our food was spot on! We love Charleston’s!!

PK
Phoenix
12 reviews
Dined on December 31, 2019
Overall3food3service4ambience4

Good but not great. Brussel sprout side dish are steamed in a weird butter sauce, not caramelized like most steakhouses do it. Spaghetti squash side dish was also drenched in butter. Double pork chops were good but sirloin steak had an overwhelming (fake?) smoke taste. Sorry, not my favorite place for this type of cuisine. Would prefer Bobby Q or even Texas Roadhouse.

JR
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

New years eve so noise level was higher than normal as the place was packed to the hilt. The service was still fantastic as was the food. I have been here many times and never disappointed. Management has their act together as well as the servers.

WW
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

The service and the quality of the food was excellent as always in the past. It is our go to restaurant when ever we want a nice relaxing well prepared meal. Throughout the years we have not been disappointed.

DC
1 review
Dined on December 28, 2019
Overall5food5service4ambience4

Have come here for the past 4 years during the holidays. They have always been accommodating - the food is great and the wait staff is very friendly. Hopefully will be coming back for many more holiday family dinners.

SV
1 review
Dined on December 28, 2019
Overall3food3service3ambience2

Limited menu, drinks quality poor,noise
Too loud. Not for a large group sitting was too tight.

RG
1 review
Dined on December 26, 2019
Overall5food5service5ambience5

Excellent dinning great atmosphere
Excellent service

TS
Phoenix
1 review
Dined on December 24, 2019
Overall5food5service5ambience5

Everything was great except it was very noisy. The place was packed so I guess that is to be expected. My husband and I had a hard time hearing each other.

J
Phoenix
15 reviews
Dined on December 23, 2019
Overall5food5service5ambience5

Everything was perfect Nicole did a marvelous job. We will continue to go there for years to come.

h
Phoenix
1 review
Dined on December 21, 2019
Overall5food5service5ambience4

We had a 5:15 reservation, we arrived at 5 and they Sat us directly to our table. This was on a Busy Saturday night. They had plenty of wait staff to more than cover the tables. Our Server was very polite and attentive. Food was received quickly and done to the requested taste. Dinner salad was large and our server even split the salad for us with out asking, after hearing us discuss that my wife could not eat an entire salad herself. The only issue we had, not a big deal, was I had notated on the open door that we were celebrating my wife's birthday and the resturant did not know it ahead of time. But they did provide a nice little treat for her when I mentioned it. I would love to go back and we will if we have something happening in the east valley. It is just such a far drive from Goodyear (takes an hour) that is does not make sense just to go for dinner.

LF
1 review
Dined on December 20, 2019
Overall5food5service5ambience5

Excellent service and food. The noise problem was caused by a group at another table. I’ve been there before and highly recommend it.

OT
Minneapolis
2 reviews
Dined on December 18, 2019
Overall4food5service3ambience3

I would give Charleston’s five stars overall. However, I made reservations for my Mother’s 80th Birthday and noted the special occasion on the reservation. Nobody at the restaurant acknowledged it. Then the waiter refused to let us sit in a larger booth even though we had several elderly people in the group who needed additional room. Other groups of four were sat at the larger booths and one booth and table was open the whole time we were there. Not very accommodating!

LM
1 review
Dined on December 18, 2019
Overall5food5service5ambience5

The food was excellent. Our waitress Alicia was awesome!

K
Phoenix
3 reviews
Dined on December 14, 2019
Overall3food3service1ambience3

Waitress did order wrong. Didn’t check back with us. Had to flag her down to order, she and 2 others were on their phones by kitchen area.

CC
Phoenix
1 review
Dined on December 13, 2019
Overall5food5service5ambience5

Server was very nice. I ordered my usual margarita on the rocks w/salt and it was awful. She immediately returned it for another and didn't charge me for it. Food is always excellent.

n
Key West
25 reviews
Dined on December 13, 2019
Overall4food4service5ambience3

We've always have great food here, until last night. We were celebrating a birthday, unfortunately, the prime rib was very "chewy", I was so disappointed. Service was great. It was so loud, it was difficult to have a conversation.

OT
Phoenix
1 review
Dined on December 12, 2019
Overall5food5service5ambience5

Awesome like always!

DH
1 review
Dined on December 10, 2019
Overall5food5service5ambience5

Wow! Charleston's had great food and even better service! Our server, Jamie, was very helpful in every way. She answered all our questions and helped us with options. She was very friendly and helpful, and even paid for our desserts! One of the meals was not quite warm enough, and they completely remade the dish for us. The manager even came out to make sure everything was okay. The booths have enough substance that we could have a comfortable conversation without yelling, even though the restaurant was full, and the music was a pleasant background, rather than overpowering it. Would recommend absolutely!

AJ
Orange County
1 review
Dined on December 7, 2019
Overall5food5service5ambience5

Love Charleston’s!! Amazing flat bread for app, and steak and mashed potatoes for the win!

PM
1 review
Dined on December 6, 2019
Overall5food5service5ambience5

Excellent food especially the French Dip. It does get quite noisy some sound absorbing materials would help. It gets so loud it is har to hear across the table.

OT
Las Vegas
10 reviews
Dined on December 4, 2019
Overall4food4service4ambience5

Wife’s birthday. Really great meal

OT
Phoenix
2 reviews
Dined on December 3, 2019
Overall1food1service2ambience4

Food was made incorrectly. Remade food was still incorrect.

CH
Des Moines
2 reviews
Dined on November 30, 2019
Overall5food5service4ambience4

Food was excellent and service was great, too!

OT
Seattle
46 reviews
Dined on November 26, 2019
Overall5food5service5ambience5

Excellent restaurant with great prime rib and super service. Place to go for an excellent meal.

OT
Phoenix
4 reviews
Dined on November 24, 2019
Overall5food5service5ambience5

Thanksgiving with family

JJ
Phoenix
2 reviews
Dined on November 22, 2019
Overall5food5service5ambience5

Excellent food and great service.

KP
Phoenix
5 reviews
Dined on November 22, 2019
Overall3food3service3ambience3

We were celebrating my mother’s birthday. We’ve celebrated there a few times before since they have her most favorite ribs. She’s always gotten a small dessert with a happy birthday song. Not this time. Price of ribs went up $ ?! in a year? Mmmmk. My chicken was poorly seasoned. The catfish breading was stiff and overly crunchy in a stale way. Worst part was them not having bread pudding on the menu anymore. I almost cried. The entire table wanted that for dessert. I will say the service was fantastic. Our waitress was super nice, attentive and always had a smile. The ambiance was nice. We always enjoy the dark moody lighting there.