Char - Memphis

4.7
1449 Reviews
$31 to $50
Steakhouse
Experience modern Southern cuisine and excellent service in a warm, inviting atmosphere at Char. Our specialties include USDA Prime and Choice cuts of beef, along with seafood and shellfish roasted to perfection. Open for lunch and dinner daily, with weekday lunch specials and brunch every Saturday and Sunday. Dine-in at a limited capacity and curbside pickup are offered.

Experiences

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Explore unique dining experiences for every mood—from prix-fixe menus to can't-miss promotions.

Offers

New Happy Hour Menu

Starting Aug 5, 2020 · Sun - Sat 4:00 PM - 9:00 PM
Enjoy some of our most popular Char dishes and drinks for less every day from 3-6pm. Specials include discounted appetizers, salads, entrees & dessert as well as $5 draft beers and $7 wine features!

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 1449 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.8
service
4.7
ambience
4.5
value
Noise · Moderate
95% of people would recommend it to a friend
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WA
WillieA
San Francisco
2 reviews
Dined 2 days ago
Overall4food3service5ambience4

Char had a pretty modest menu with minimum choices. Wasn't quit sold on my experience with Char, however, my server was solid!

v
vickiif
Minneapolis
1 review
Dined 3 days ago
Overall5food5service5ambience5

Excellent meal. Customer service was stellar. Can’t wait to come back. Best restaurant in Memphis hands down!

KE
KohlE
1 review
Dined 3 days ago
Overall5food5service5ambience5

My wife and I visited November 21st, her birthday. Reserved a table for two and had zero wait time, as we were seated immediately upon arrival. Our server was absolutely astonishing! His attention to detail and ability to anticipate our needs was spot on. Food was stellar, and the ambiance, unmatched in Memphis. The staff delivered the coup de gras via surprise dessert for my wife. Complete with lit candle! Bravo to the ENTIRE team. See you all soon.

JJ
vipJoelandJen
Caribbean
7 reviews
Dined on November 17, 2020
Overall5food5service5ambience5

Kyle is the best waiter

W
Whitney
Memphis/West TN
1 review
Dined on November 16, 2020
Overall5food5service5ambience5

Excellent first date experience

SM
ShaquitaM
1 review
Dined on November 13, 2020
Overall5food5service5ambience5

Char was amazing. The food, drinks and hostess was great. Fine dining, upscale restaurant and the prices are nowhere near upscale, very reasonable. I say throw on something cute and go check it out. My friends and I were very satisfied.

OT
OpenTable Diner
Memphis/West TN
1 review
Dined on November 11, 2020
Overall5food5service5ambience5

Great service and food

OT
OpenTable Diner
Memphis/West TN
1 review
Dined on November 9, 2020
Overall5food5service5ambience5

We came in last night to join some friends for my god mother’s birthday. We were the only big group there. The staff was very nice and professional. The food and drinks were great. We will be back for more salmon, broccolini, & shrimp w/grits.

OT
OpenTable Diner
Kansas City
1 review
Dined on November 8, 2020
Overall5food5service5ambience5

The food and service at Char is always superior! Brunch date with my wife was awesome. Look forward to coming again for dinner maybe

L
Luv2trynewplaces
Memphis/West TN
1 review
Dined on November 7, 2020
Overall2food2service3ambience3

Overall, very disappointed! We visited this summer and were really impressed with the food and service. Although they had to send one of the steaks back 3 times. Once was the wrong steak ordered, the second and third time the steak was over cooked. The steak was comped, so that was appreciated.
We were overall satisfied with the other choices and decided to come again and celebrate our son’s 35 birthday.
This time, the sides were pretty bad. The fried green tomatoes were lukewarm and gummy, so we ordered another order that was hot and more crisp, unlike the order we got on the first visit. The Mac and cheese was ok, the truffle potatoes, were ok, not great. The sweet potato mash and spinach side were not nearly as good as the first time we had it, both very bland and tasteless. The spinach salad I received was very soggy and spinach room temp. The first time I ordered it was perfect.
One of the steaks this time was also overcooked, but we didn’t want to go through sending it back as we experienced the last time when by the time they got it right the table had finished eating and we had to take it home. Very expensive dinner and not worth the money.
Unfortunately it was so disappointing We will not return again.
Sincerely,
Barbara Denham

Char - Memphis
Responded on November 10, 2020

Hi Barbara, I am so sorry to hear about your recent experience. We are appreciative of you coming back to give us another try and I regret that we fell short on executing your meal once again. We are always happy to take care of anything that is less than perfect, though I understand your hesitation in delaying the meal any further. I'd love to speak with you to determine how we can rectify this. Would you mind sharing your contact information with me? Thank you in advance for your time.

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AP
AnthonyP
Memphis/West TN
1 review
Dined on November 7, 2020
Overall3food3service5ambience5

Fish had bones
Filet undercooked
Have to pay extra for small loaf of bread

Char - Memphis
Responded on November 10, 2020

Hi Anthony, thank you for your recent visit to Char. I am sorry to learn that your entrees fell short, as we never want our guests leaving with anything shy of a five-star experience. Please know that we will happily replace or take care of anything that is not prepared to your liking or short of perfect in execution. I have passed this feedback along to our culinary team; thank you for passing it along so that we can improve. We hope you will join us for another meal again soon!

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LB
LafonzoB
1 review
Dined on November 6, 2020
Overall5food5service5ambience5

Excellent place for a nice dinner! Would definitely recommend!

KS
KevinS
Louisville
1 review
Dined on November 5, 2020
Overall5food5service5ambience4

Great locally owned spot with good food and service. One spot in Memphis I hit almost every visit.

DS
vipDavidS
Denver
1 review
Dined on November 4, 2020
Overall5food5service5ambience5

We had a party of four. Each ordered a different entre' and we ordered sides to share. Everything was delicious. The service was outstanding. Wonderful experience!

DJ
DebbieJ
Memphis/West TN
4 reviews
Dined on November 2, 2020
Overall5food5service5ambience5

The food, service and ambience was the best in Memphis. We truly enjoyed it all!

LK
LarryK
1 review
Dined on November 1, 2020
Overall5food5service5ambience4

very nice well lighting music was nice and great! $

RM
ReggieMac
Memphis/West TN
5 reviews
Dined on November 1, 2020
Overall4food5service5ambience5

Great experience, service was outstanding
The food was great.
Me and my wife had a wonderful brunch #sayless

TL
vipTheLast1
Memphis/West TN
99 reviews
Dined on October 29, 2020
Overall5food5service5ambience5

Perfect place to meet an enjoy friends and a good meal.
Felt very safe and comfortable..
Not rushed

OT
OpenTable Diner
Memphis/West TN
4 reviews
Dined on October 25, 2020
Overall5food5service5ambience5

Everything was wonderful!!! No complaints at all!

OT
OpenTable Diner
New York Area
1 review
Dined on October 24, 2020
Overall5food5service5ambience5

My son’s 18th Birthday. We love Char. We drive an hour to get there.

p
patricia
1 review
Dined on October 23, 2020
Overall5food5service5ambience5

Our server was the best. Never had an empty glass & was very knowledgeable about the menu. I had the tuna which was cooked perfectly. Overall pleasant experience.

IS
vipIsaacSingleton
Memphis/West TN
3 reviews
Dined on October 23, 2020
Overall5food4service5ambience4

The food was good not over the top good but good nonetheless.

CN
CynthiaN
Memphis/West TN
2 reviews
Dined on October 23, 2020
Overall4food4service5ambience5

Nice place for retirement celebration!

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OT
OpenTable Diner
New York Area
1 review
Dined on October 19, 2020
Overall4food4service4ambience4

Service was a little slow but I think it was because they were so busy and we were a late booking reservation.

OT
vipOpenTable Diner
Memphis/West TN
5 reviews
Dined on October 18, 2020
Overall5food5service5ambience5

Love Char, always a great time and fabulous service!

OT
OpenTable Diner
San Francisco
1 review
Dined on October 18, 2020
Overall3food1service5ambience3

Upon our entrance, we were greeted with friendly, happy smiles and introduction. We were seated. Our waitress (friendly) came, introduced herself and took our drink order. She come back with our beverages and we placed our order. We both told the waitress our allergies and non pork eaters. My chicken and Belgian waffle meal was bland and flat. The chicken was not seasoned and the waffle looked/taste like a frozen boxed eggo waffle. My side order of grits were gritty and chuncky. My daughters meal creole sauté’ she told the waitress that she doesn’t eat pork so remove the sausage from her order. The waitress agreed and she said she will tell the cook and they will add more crab meat. Her grits were gritty and chunky. She called her meal a bowl of salt. She believed that the cook had left small sausage pieces in her food. Her head was hurting the entire day. It interrupt with our daily plans after brunch at Char. We have not been to Char in years and the taste in food has changed and we will not be going back.

Char - Memphis
Responded on October 26, 2020

I am so sorry to hear about your experience at Char. We do take all of our guest's dietary requests and allergies very seriously, so it is disappointing to hear that we failed to meet yours. We'd love to get more information from you regarding your recent visit - would you mind sharing your contact information so that we can chat in further detail? Thank you for your patronage and feedback; we look forward to hearing from you soon.

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KD
KimberlyD
1 review
Dined on October 17, 2020
Overall3food2service5ambience4

The service and atmosphere was great. I enjoyed the company and dessert. Everything was tasty accept the ribeye. My husband and I ordered steak and it had absolutely NO taste. We really should have sent it back for the price we paid. We were terribly disappointed in the steak from a restaurant like this. The other couples raved about the salmon and pecan pie. If you decide to dine there, I would stay away from the steak.

Char - Memphis
Responded on October 21, 2020

Hi Kimberly, thank you for your recent visit to Char! While it's a pleasure to hear that both service and ambiance were enjoyed, I'm so sorry to hear that your meal was underwhelming. I understand our General Manager has reached out to you to personally discuss your experience. We are hopeful that we can regain your patronage in the near future. Thank you again for sharing your feedback with us.

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SH
SHONDAJ
Memphis/West TN
1 review
Dined on October 13, 2020
Overall5food5service5ambience4

Very nice place for dinner. The waitress was excellent the food was wonderful.

DD
DrDub
1 review
Dined on October 11, 2020
Overall3food3service2ambience2

Our waiter was not personable at all. We asked about the butter tasting appetizer; he said it involves the daily butters. Nothing more. We had to ask three more questions before he told us what butters they were. When they arrived, they weren’t the ones he said. The server was as dry as our waiter. Fast food restaurants provide more customer service than we experienced. Food was OK. If you want better shrimp and grits, got to Owen Brennan’s. Low flavor profile at Char. The steak was average. If you want a better steak, try Ruth’s Chris. Very lackluster experience.

Char - Memphis
Responded on October 14, 2020

Hello, thank you for your recent visit to Char. I sincerely apologize for the lackluster experience you had with us. This is far from the level of quality food and service we are proud to provide our guests with. We would love the opportunity to speak with you directly regarding your visit. Would you mind sharing your contact information with us at your convenience? Thank you in advance for your time; I look forward to hearing from you soon.

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EW
EvelynW
1 review
Dined on October 11, 2020
Overall5food5service5ambience5

Great value for incredibly yummy food! I highly recommend it!

OT
OpenTable Diner
Memphis/West TN
4 reviews
Dined on October 4, 2020
Overall4food4service5ambience4

We were seated in a booth and able to have a pleasant uninterrupted conversation. Would recommend this restaurant with the booth seating for a quiet dinner date.
My gumbo was good as always and have felt this restaurant is a good value for the money.

h
hungry
Memphis/West TN
2 reviews
Dined on October 2, 2020
Overall5food5service5ambience5

Joyce farms chicken was juicy, tender and tasty. Brussel sprouts were perfectly delicious. Haricot Verte were cooked just right, tender but still a little bit of crunch to them. We had butter crunch dessert with cinnamon apples and vanilla bean ice cream. It was wonderful.

DG
DevinG
Memphis/West TN
1 review
Dined on October 2, 2020
Overall5food5service5ambience5

We had an excellent lunch there on Friday October 2.

OT
OpenTable Diner
1 review
Dined on October 1, 2020
Overall5food5service5ambience5

It was great

CP
CarolP
1 review
Dined on September 28, 2020
Overall5food5service5ambience5

In times of Covid I was happy to gather in a socially spaced area. It was an enjoyable late afternoon girls’ time.

SM
StephanieM
1 review
Dined on September 26, 2020
Overall5food5service4ambience4

Brunch was great ! Mimosa and bloody Mary’s on point

OT
OpenTable Diner
1 review
Dined on September 26, 2020
Overall5food5service5ambience5

Brunch was awesome. Service and food was outstanding. They are following covid precautions and I enjoyed it very much!

JW
JamesW
Memphis/West TN
1 review
Dined on September 23, 2020
Overall3food4service1ambience4

Waitress did not seem to enjoy her job. When we asked for a box we were handed two Styrofoam boxes. It would be nice to have the server offer to box our food at this price range. We then asked for a bag and were given a a plastic "grocery store" bag. Most of the nice restaurants in town have a paper bag with their logo... Overall we enjoy the location, the restaurant is beautiful but the service could be improved.

Char - Memphis
Responded on September 28, 2020

Hi James, thank you for the review. I am so sorry to hear that service was lacking in any way during your most recent visit! While it's true we are now bringing boxes for to-go items table side to our guests, this is a newer policy we have enacted as a safety precaution to limit contact during COVID-19. I sincerely apologize if this wasn't properly explained by our team member! Furthermore, it sounds as though we did not bring you the proper packaging for your takeout boxes.

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E
Elaine63
Memphis/West TN
1 review
Dined on September 21, 2020
Overall5food5service5ambience5

Wonderful salmon dish and the butter pecan dessert was outstanding.

OT
OpenTable Diner
Memphis/West TN
1 review
Dined on September 19, 2020
Overall3food3service5ambience3

Our server was great, I had to send my steak back to cook some more and my potatoes were burnt a little.

Char - Memphis
Responded on September 22, 2020

Thank you for your recent visit to Char. I am pleased to hear that you enjoyed the service, though I am sorry to learn that your entree fell short of expectations. Please know that we are happy to replace anything you are not completely satisfied with, as we want our guests leaving fully satisfied with their meal. I have shared your feedback with our management team for review, as it is helpful for us to constantly improve the dining experience we provide for our guests.

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FAQs

You can order delivery directly from Char - Memphis using the Order Online button. Char - Memphis also offers takeout which you can order by calling the restaurant at (901) 249-3533.

Char - Memphis is rated 4.7 stars by 1449 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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