This restaurant added safety precaution details

This includes info about cleaning, sanitizing, social distancing, and usage of personal protective equipment. Learn more.

Char - Jackson

4.7
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1530 Reviews
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$31 to $50
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Steakhouse
Experience modern Southern cuisine and excellent service in a warm, inviting atmosphere at Char. Our specialties include USDA Prime and Choice cuts of beef, veal and lamb, along with seafood and shellfish roasted to perfection. Open for lunch and dinner daily, with weekday lunch specials and brunch every Saturday and Sunday.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 1530 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.6
service
4.6
ambience
4.4
value
Noise · Moderate
92% of people would recommend it to a friend
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V
vipVicki
Tampa
12 reviews
Dined 2 days ago
Overall1food2service2ambience1

I have been to char twice, first time was great, this time terrible. We felt rushed through the entire brunch. We both had ordered champagne to start; waitress asked for our appetizer selection before we received our drinks ( I hadn’t even looked at menu). Then another waiter brought our main course before we had been given our appetizers at all. He said he was just going to “put food under warmer “. Appetizers were mediocre. Main course had clearly been reheated and we sent back. Tried to order a second glass of champagne and was told they were completely out of champagne. The Manager took the apps off the bill but overall meal was terrible

Char - Jackson
Responded 8 hours ago

Hi Vicki, I am sorry to hear about your experience at our restaurant. This is not the level of quality service we have built our reputation around, and I regret that we fell short of providing you with an outstanding meal. Please know your feedback is very important to us and we sincerely appreciate you taking the time to share. Our General Manager would love the opportunity to speak with you directly regarding your visit and determine how we can regain your trust and patronage.

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JF
JasonF
Mississippi
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

Food was fantastic and staff were on point.

CW
CarolynW
Mississippi
1 review
Dined 5 days ago
Overall5food5service5ambience5

Great! I had lunch with my husband and our youngest son.

DP
DeborahP
New Orleans
2 reviews
Dined on September 13, 2020
Overall5food5service5ambience5

Amazing service and wonderful food. Char was worth our 3 hour drive to jackson

CW
CrystalW
1 review
Dined on September 12, 2020
Overall5food5service5ambience5

I’m so glad I decided on Char to celebrate my boyfriend’s birthday. The ambience was perfect with the low lighting and it was quiet but not too quiet. Our server was great and able to answer any questions we had. Her suggestions were spot on also. I can’t wait to visit again!

JS
JeffS
1 review
Dined on September 11, 2020
Overall5food5service5ambience5

The food and dining experience was amazing. It is our favorite place to eat in Jackson.

MR
vipMichaelR
St. Louis
24 reviews
Dined on September 11, 2020
Overall3food3service3ambience4

Uhmmm. Nothing exciting here ..... took a bad recommendation.... typical chain type of place.... dont waist your time...

Char - Jackson
Responded on September 14, 2020

Hi Michael, thank you for your recent visit to Char. I'm sorry to hear that you only found your experience to be average. Mediocrity is far from what we strive to provide our guests, so it is disappointing to learn that we came up short here. Please know that we are always happy to replace anything you don't absolutely love, as we want all of our guests leaving fully satisfied with their selections. We sincerely hope that you will give us another try in the near future.

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LA
LASJackson
1 review
Dined on September 11, 2020
Overall4food4service4ambience4

Food was really good, so was service. Highly recommend.

OT
OpenTable Diner
Chicago
4 reviews
Dined on September 10, 2020
Overall5food5service5ambience5

Of the many great meals at Char, this was mikes away the best. My filet was perfect in every way-cut, prep, temp, flavor- and my partner’s scallops were phenomenal.

We are so lucky to have Char in Jackson. It is not an inexpensive meal but it is the rare place where every dollar from the well made cocktails to the incredible desserts is worth every dollar.

B
Becky
Mississippi
2 reviews
Dined on September 10, 2020
Overall5food5service5ambience5

Our server made the birthday girl feel special!

N
Noelle
1 review
Dined on September 6, 2020
Overall5food5service5ambience5

Excellent all around! Great food, service, and ambience! Highly recommend and will definitely be back on our next visit to Jackson, MS. I am from New Orleans so this is def an excellent dining choice! The pecan dessert is also amazing if your interested in an sweet option!

JF
JoeF
Mississippi
1 review
Dined on September 6, 2020
Overall5food4service5ambience5

The four of us enjoyed our experience at Char this trip. Two filets cooked to perfection, one fish just right and great scallops. The only reason for 4-stars rather then 5-stars for food was the gumbo. I cannot figure out what to call it, but it wasn't right. Maybe it was the roux was over cooked or maybe the shrimp were over done or the sausage was bland, I cannot be sure, but it wasn't right.

Other than that one issue, the meal was outstanding and my granddaughter enjoyed her cheesecake at the end.

Char - Jackson
Responded on September 9, 2020

Hi Joe, thank you for your recent visit to Char! It's a pleasure to learn that you enjoyed your overall visit, although I'm sorry to hear that the gumbo fell short of expectations. Please know that we are always willing to replace any dish or beverage that isn't perfect! I have shared your comments with our culinary team for review. Thank you again for your patronage and feedback; we look forward to seeing you and your family back again soon!

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A
vipAddy
Chicago
7 reviews
Dined on September 6, 2020
Overall3food5service3ambience3

I went for my birthday, put it on the reservation, told the person that was seating us and mentioned it to my waiter. Not a single thing was done to celebrate my bday by the restaurant. They didn’t even say “happy birthday”. I was enormously disappointed. The food was good but doubt I’d go back. I was having a pretty down bday and this didn’t help.

Char - Jackson
Responded on September 14, 2020

Hi Addy, thank you for celebrating your birthday at Char! We sincerely appreciate you choosing to spend such a special occasion with us. I am so sorry if we failed to make your dinner special. We strive to make every guest's experience a memorable one, and never want anyone feeling anything short of that. I have shared your remarks with our management team, as this is far from the level of service we are proud to provide. We'd love to speak with you further regarding your experience.

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GA
GABRIELS
1 review
Dined on September 6, 2020
Overall1food3service1ambience1

Very disappointed at the level of customer service. Made reservation for there and it was a problem being seated. Hostess was very timid and not very knowledgeable.

Char - Jackson
Responded on September 8, 2020

Hi Gabriel, thank you for your recent visit to Char. We sincerely appreciate you choosing to spend part of your holiday weekend with us and apologize for falling short of providing five-star service. We would love to speak with you more about your experience-- would you mind sharing your contact information at your convenience for our General Manager to follow up with you directly? Thank you in advance for your time!

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F
vipFoodie4life
Dallas
46 reviews
Dined on September 6, 2020
Overall5food5service5ambience5

Among the BEST restaurants in a Jackson! Consistently outstanding food and service. Yesterday, stopped by for brunch on our way back to Dallas. Delicious gumbo soup and Eggs Benedict. Finished with their renowned dessert, a bread, caramel, apple dessert with ice cream.

OT
OpenTable Diner
1 review
Dined on September 2, 2020
Overall5food5service5ambience5

Everything was wonderful at Char, I took my daughter for a day out and we had dinner here and it was amazing. The food and service are top notch. I will definitely visit this restaurant again.

SH
vipSteveH
Mississippi
6 reviews
Dined on August 29, 2020
Overall5food5service5ambience5

As always the staff there are always pleasant and cater to every request very refreshing in these times
Food is always fresh and on point

MS
MatthewS
1 review
Dined on August 26, 2020
Overall5food5service5ambience5

Everything from the service to the food was amazing. The wait time also very short

RM
RickM
1 review
Dined on August 25, 2020
Overall5food5service5ambience4

The food was excellent and cook perfectly to the correct temperature. The service was outstanding.

JG
JohnG
1 review
Dined on August 25, 2020
Overall5food5service5ambience5

Excellent experience! The service was outstanding ~ the food excellent ~ and the price very reasonable... Will go again...

TT
TonyT
1 review
Dined on August 24, 2020
Overall5food5service5ambience5

We arrived about 10 minutes early and were greeted friendly and seated immediately. All the food and drinks were promptly brought to our table and we were extremely satisfied. The food was second to none and I will say the salty caramel Cheese cake is a must. Thanks for a great 35th Anniversary dinner. We will be back.

TW
TamekaW
Birmingham
1 review
Dined on August 23, 2020
Overall5food4service5ambience4

You must get the pecan pie. It is great! Love this place.

OT
OpenTable Diner
Mississippi
3 reviews
Dined on August 23, 2020
Overall5food5service5ambience5

Great meal

N
vipNolaguy
New Orleans
46 reviews
Dined on August 22, 2020
Overall5food5service5ambience5

Awesome again. We dined outside on the small patio. Servers were excellent. Manager helped out by figuring out the tv situation so we could watch the NBA playoffs. Food folks working here and a lovely meal.

OT
OpenTable Diner
1 review
Dined on August 21, 2020
Overall3food2service3ambience2

Freezing cold air conditioning, salty food. I wouldn’t go back.

Char - Jackson
Responded on August 24, 2020

Thank you for joining us at Char. I am sorry to hear that your experience fell short of expectations! We strive to provide our guests with an exceptional meal with ambiance to match, so it is disappointing to hear that we came up short here. Would you be willing to chat more about your experience? If so, we'd love to hear more from you. Thank you again for your feedback; we look forward to speaking more with you soon.

Report
SH
SharitteH
1 review
Dined on August 19, 2020
Overall5food5service5ambience5

My dinner was great and I could enjoy my company.

JL
JesseL
New Orleans
10 reviews
Dined on August 16, 2020
Overall5food5service5ambience5

Great food and great service.

OT
OpenTable Diner
Mississippi
4 reviews
Dined on August 12, 2020
Overall4food4service5ambience5

Overall, a good dining experience. There was a rude guest nearby but you have to deal with that anywhere.

KW
KyleW
Mississippi
2 reviews
Dined on August 12, 2020
Overall5food5service5ambience5

Lunch was fantastic! Our server was super friendly & very explanatory to the question we asked.

WM
WilliamM
Houston
1 review
Dined on August 11, 2020
Overall3food4service2ambience4

The food and drinks were of the expected quality, but the server was quite disappointing. They rarely checked on my table and were generally unable to be found.

Char - Jackson
Responded on August 14, 2020

Hi William, I'm sorry to hear about your experience at Char. This is not a good representation of the level of service we are proud to offer our guests, and I regret how our shortcomings affected your recent visit with us. We'd like to learn more about your experience-- would you be willing to share your contact information at your convenience? Thank you in advance for your time!

Report
DA
DebraA
1 review
Dined on August 9, 2020
Overall5food5service5ambience5

A very pleasant experience for the first time. I server was absolutely wonderful with her pleasant personality. The Food was very good. Definitely coming back. A great marriage anniversary celebration.

Char - Jackson
Responded on September 4, 2020

Thanks for celebrating your special day with us, Debra! We appreciate the kind feedback and look forward to seeing you again soon!

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OT
OpenTable Diner
Mississippi
2 reviews
Dined on August 7, 2020
Overall3food3service4ambience3

Good service. Nice atmosphere. The food was just average. I was thinking it might be a bit better than I’ve experienced before.

Char - Jackson
Responded on August 17, 2020

Thank you for your recent visit to Char. I'm sorry to hear that you only found your experience to be average. Mediocrity is far from what we strive to provide our guests, so it is disappointing to learn that we came up short here. If you have specific feedback that you could share about what you did not care for, we'd love to hear it. We're always open to hearing from our guests as to how we can improve upon the dining experience. Thank you in advance for your time!

Report
OT
OpenTable Diner
3 reviews
Dined on August 4, 2020
Overall5food5service5ambience5

Lunch with mom
Both got a vegetable plate and they were equally delicious p

M
Moondaughter
Mississippi
3 reviews
Dined on August 2, 2020
Overall5food5service5ambience5

Sunday lunch. Distanced from each other at other tables. Super Friendly service, fresh delicious food, impeccably clean. Lovely ambiance.

JC
JoeC
Mississippi
2 reviews
Dined on August 1, 2020
Overall5food5service5ambience5

I enjoyed the Crab Claws, scallops. My wife and I had a great time. We had an outstanding sever. We will definitely be going again soon.

R
vipRedhead
New Orleans
36 reviews
Dined on July 29, 2020
Overall5food5service5ambience5

What a pleasure. First class food, service, and ambiance. Go here if you want to be spoiled.

p
pauldavis
1 review
Dined on July 28, 2020
Overall5food5service5ambience5

"I love the relaxed feel of this place – like a comfortable dining room At my home. I definitely would return to try more dishes.

b
bobg
Mississippi
16 reviews
Dined on July 28, 2020
Overall5food5service5ambience5

Love the food. Usually sit in the bar area where the service is super.

R
Rosie
1 review
Dined on July 27, 2020
Overall4food3service4ambience4

CHAR is always a safe, clean and dependable dinning establishment. I can trust them with excellent food and service when I entertain there. The ambiance is good, except I don’t like the back room. I feel exposed there and there are usually children. I am an older lady and I do not like dinning near children. Too, older people don’t hear well and the acoustics in the back room are poor.

Char - Jackson
Responded on July 29, 2020

Hi Rosie, thank you for the review. It's a pleasure to learn that you've always found you dining experiences at Char to be both safe and enjoyable. Please know that we are always happy to seat you in the area of your choosing upon request! We appreciate your patronage and feedback, and look forward to seeing you back again in the near future!

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c
vipcalxndr
Mississippi
51 reviews
Dined on July 21, 2020
Overall5food5service5ambience4

Dining in the days of Covid 29 is definitely different, the the folks at Char dud as good of a job as possible to provide us with a memorable evening. Kudos to Ashley and the whole Char staff. We are a regular and we’ll definitely be back!

FAQs

Char - Jackson offers takeout which you can order by calling the restaurant at (601) 956-9562.

Char - Jackson is rated 4.7 stars by 1530 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.

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