Char - Jackson

4.7
1760 Reviews
$31 to $50
Steakhouse
Experience modern Southern cuisine and excellent service in a warm, inviting atmosphere at Char. Our specialties include USDA Prime and Choice cuts of beef, veal and lamb, along with seafood and shellfish roasted to perfection. Open for lunch and dinner daily, with weekday lunch specials and brunch every Saturday and Sunday.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Screening
  • Sick staff prohibited in the workplace
What 1760 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.8
food
4.8
service
4.7
ambience
4.6
value
Noise · Moderate
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KA
KristyA
Las Vegas
1 review
Dined 2 days ago
Overall5food5service5ambience5

Enjoyed our first date night of the year as a newlywed couple. The
Service and food was delicious. Will revisit in the future.

o
vipobie
Chicago
2 reviews
Dined 2 days ago
Overall5food5service5ambience5

I have always had a good experience at Char.
It's my go to restaurant.

Excellent presentation.

Thanks

DB
DeborahB
Atlanta
2 reviews
Dined 3 days ago
Overall5food5service5ambience5

Wonderful brunch! Consistent good tasting food abd service.

OT
OpenTable Diner
Mississippi
2 reviews
Dined 4 days ago
Overall4food4service5ambience5

Great service! The shrimp bisque was awesome.

JG
JaniceG
1 review
Dined 4 days ago
Overall5food5service5ambience5

My husband got the ribeye and bake potato and I got the chargrilled mahi. We also got marinate crab claws and fried green tomatoes. Everything was simple delicious. My husband his steak was so tender didn’t even need a knife.

OT
OpenTable Diner
Dallas
2 reviews
Dined 5 days ago
Overall4food4service5ambience4

Char is exactly what we thought it would be, and that’s not a bad thing. The only complaint I have is the lighting was a little low at our table, making it very difficult to read the wine list and menu. All of our steaks were cooked to perfection and my strip steak was the best I’ve had in twenty years. We will certainly dine at Char again.

RE
RodneyE
Mississippi
1 review
Dined 6 days ago
Overall5food5service5ambience5

This is the perfect place for Great food, Excellent service and Relaxing Environment!

W
Wayne
1 review
Dined on January 10, 2022
Overall5food5service5ambience5

As always, we enjoyed our time at char
We have never had a bad experience.

b
barbaraf
1 review
Dined on January 10, 2022
Overall5food5service5ambience5

All was excellent, I will bk back soon. Service was definitely great

D
Disappointing
Houston
5 reviews
Dined on January 9, 2022
Overall2food1service1ambience4

We had a reservation at 8:30pm on a Sunday. Although restaurant was almost empty, it took 10 minutes before server took drink order (glass of wine) and 15 minutes for the drink to arrive. After taking our food order, the server came back and said they were out of ribeye (there are 2 types on menu). That is why we went to a steakhouse-to get our favorite steak. Very disappointing.
The fried cauliflower appetizer arrived and was half frozen. We sent it back and the replacement came out hot and delicious.
One of us ordered a salad for our meal and when it arrived the kitchen had forgotten to put the salad dressing on it.
The other entrees were mediocre. The chicken piccata was lukewarm and had a mushy crust.
They were out of 2 of the desserts that we wanted.
The ambience was the only good thing about Char. We would not go back due to bad food and poor service.

Char - Jackson
Responded 6 days ago

Hello, I am sorry to hear about your recent experience at Char! This is not the level of quality food and service we have built our reputation around, and I regret that we fell short of providing you with an outstanding meal during your visit. Please know your feedback is very important to us and we appreciate you taking the time to share it. Our General Manager would love the opportunity to speak with you in further detail regarding your visit. If you would, please send us your contact information at your convenience. Thank you in advance for your time; we look forward to hearing from you soon.

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TW
TanyaW
Mississippi
2 reviews
Dined on January 8, 2022
Overall3food4service2ambience4

Love Char. Didn’t like our waiter tonight…can’t remember his name. Black, tall bulky man with dreads. He was just mediocre…didn’t ask if we needed anything with our meal…didn’t ask if I wanted another drink or even dessert. Hopefully he had an off night. Steak and chops were great as usual.

Char - Jackson
Responded on January 10, 2022

Hi Tanya, thank you for your recent visit to Char! While it's a pleasure to hear that your overall meal was an enjoyable one, I'm sorry to learn that service was lacking in any way. I'll be sure to pass along your feedback to our management team in our efforts to constantly improve the dining experience for our guests. Thank you again for your patronage and feedback; we hope to see you back again in the near future!

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IB
IdaB
1 review
Dined on January 8, 2022
Overall5food5service5ambience5

Nellie, the waitress, gave us amazing services…. The food was superb…. We had reservations and were seated immediately…. All good items arrived in a timely manner, from the beginning to the end, plus an additional meal to go was ordered as we prepared to leave, even that meal came back timely. Overall, EXCELLENT. Will definitely be visiting again.

Char - Jackson
Responded 4 days ago

Hi Ida, thank you for the five star review! We are excited to hear that our team helped to make your dining experience at Char an outstanding one. Nellie is a valuable member of our staff, and we’ll be sure to pass along your kind note to her! Thanks again for your feedback; please join us again soon!

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RE
RodneyE
Mississippi
1 review
Dined on January 6, 2022
Overall5food5service5ambience5

The Chopped steak was delicious!!

RP
RobertP
1 review
Dined on January 5, 2022
Overall5food5service5ambience5

Char... great food, atmosphere and fantastic service always...

OT
OpenTable Diner
1 review
Dined on January 5, 2022
Overall5food5service5ambience5

This wasn't our first time visiting, but i chose to bring my husband for his birthday. We had a great lunch and enjoyed great service. Our server, Nick (I believe), was very attentive to our needs. Thanks for a great experience!

Char - Jackson
Responded 4 days ago

Thanks for celebrating your husband's birthday with us! We are pleased to learn it was a wonderful celebration. Please come back and see us again soon!

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DP
DonaldP
Mississippi
17 reviews
Dined on January 4, 2022
Overall5food5service5ambience4

Birthday celebration

OT
OpenTable Diner
1 review
Dined on January 2, 2022
Overall5food5service5ambience5

We’re celebrating my daughter’s 11th birthday.

OT
OpenTable Diner
New Orleans
1 review
Dined on January 1, 2022
Overall3food5service5ambience2

Great food and service. Too many folks with baseball hats on and pants hanging down below their rear end for this nice of a restaurant along with a few women that looked like they walked in off a street corner!
Best steak in Jackson, if they could clean up the dress code, this would be best restaurant in Jackson.

TR
TamraR
1 review
Dined on January 1, 2022
Overall3food5service2ambience3

Customer Service was lacking. Took a while to get waited on and served.

DS
DianneS
1 review
Dined on December 31, 2021
Overall5food5service5ambience5

Wonderful food and fabulous service. Very good experience.

OT
OpenTable Diner
Mississippi
1 review
Dined on December 31, 2021
Overall5food5service5ambience5

Excellent quality and great value! Service was excellent!

OT
vipOpenTable Diner
Mississippi
1 review
Dined on December 30, 2021
Overall1food1service3ambience3

Food was the worst we’ve ever had here. Pork chop had so much pepper on it you couldn’t eat it. The free range chicken was drowned in some broth like sauce

Char - Jackson
Responded on January 3, 2022

Thank you for your recent visit to Char. I'm so sorry to learn that we fell short of providing you and your guests with a five-star meal. Please know that we are always happy to take care of any dish that you do not absolutely love, as long as we are made aware of it during your visit. We never want our guests leaving unsatisfied in any way! Thank you again for your patronage; we are always open to hearing feedback from our guests and appreciate you taking the time to share yours.

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M
Michelle
Mississippi
3 reviews
Dined on December 30, 2021
Overall5food5service5ambience5

Although we had a small wait for our reservation, everything was really nice. I always expect good food and service from Char and this visit didn’t disappoint. Our server Dusty was friendly and attentive. She kept us engaged with conversation and treated us as old friends.

Char - Jackson
Responded on January 6, 2022

Thanks for the five stars, Michelle! We look forward to seeing you again soon!

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SR
StevenR
1 review
Dined on December 23, 2021
Overall5food5service5ambience5

This is our second time going to Char. We decided to go back because the food was awesome and the service was outstanding. I highly recommend Char and will be going back again. Great place to dine!!!!!

MW
MonicaW
Mississippi
3 reviews
Dined on December 23, 2021
Overall5food5service5ambience5

I love using Open Table to quickly make a reservation and Char was ready for us without any wait.

OT
OpenTable Diner
Mississippi
29 reviews
Dined on December 22, 2021
Overall5food5service5ambience5

Great service. Food was delicious. Although cauliflower appetizer was a bit over cooked. Needed to place a Togo order before leaving but kitchen closed at 9:00.

BB
BlumersBombers
Pittsburgh
3 reviews
Dined on December 22, 2021
Overall5food5service5ambience5

Great experience. Table on time. Server exceptional. Manager engaged at table.

BP
BobPieczyk
1 review
Dined on December 20, 2021
Overall5food5service5ambience5

I have worked at Char for the last 8 years as the band leader of the Sunday Brunch entertainment. Having seen personally how professional the our staff is. It was particularly gratifying to experience it as a customer. Cudo's to my friends and co=workers at Char. Five star all the way. Keep up the good work. Merry Christmas to all.

Char - Jackson
Responded on December 28, 2021

Hi there, thanks for sharing your visit with us! We love to hear that the view is just as good as a customer :) Happy holidays!

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KJ
KayJay
San Francisco
1 review
Dined on December 5, 2021
Overall5food5service5ambience5

The food was good. The band was awesome. Service with Chad was the cherry on top. He always gives great service.

Char - Jackson
Responded on December 6, 2021

Thanks for the kind review! Please join us again soon!

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h
viph2oloo
Mississippi
5 reviews
Dined on December 5, 2021
Overall5food5service5ambience5

outstanding as it it is every Sunday. Chad is great

OT
OpenTable Diner
Mississippi
3 reviews
Dined on November 29, 2021
Overall5food5service5ambience5

Char never disappoints. Great food and outstanding service.

CW
ChristaW
Washington DC
1 review
Dined on November 23, 2021
Overall5food5service5ambience5

We went to Char to celebrate our anniversary and it was absolutely perfect. The bbq shrimp appetizer was divine. I had the duck and my husband had the ribeye and both were wonderful. It was a fantastic dinner with excellent service.

Char - Jackson
Responded on December 1, 2021

Thank you for celebrating with us, Christa! We hope to see you both back again soon!

Report
KB
vipKentB
Mississippi
3 reviews
Dined on November 23, 2021
Overall5food5service5ambience5

The food and service were excellent as always.

T
Trish
Mississippi
4 reviews
Dined on November 19, 2021
Overall5food5service5ambience5

Great lunch with hubby

OT
OpenTable Diner
1 review
Dined on November 17, 2021
Overall5food5service5ambience5

The attention to detail and customer service is phenomenal.

TI
TIMEKAG
1 review
Dined on November 12, 2021
Overall5food5service5ambience5

First time visiting Char and I have been here in Jackson,MS for almost 5 years
Everything was great ! Our server Cameron was amazing !
We will be back soon !

Char - Jackson
Responded on December 3, 2021

Hi there, thank for finally coming to see us! We're so happy you decided to stop by and that your visit was a memorable one. Please come back and see us again soon!

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OT
OpenTable Diner
Mississippi
4 reviews
Dined on November 11, 2021
Overall5food5service5ambience5

Char never disappoints. Always excellent service and food.

O
Ozzie
Tahoe
8 reviews
Dined on November 10, 2021
Overall3food4service5ambience1

Great black fish but the mashed potatoes were cold. We were way in the back in the section with zero ambiance. You should put walk-ins back there, not people who made a reservation several weeks ago.

Char - Jackson
Responded on November 12, 2021

Thank you for your recent visit to Char! It's a pleasure to hear that you enjoyed your pecan-crusted blackfish. I apologize, however, if your mashed potatoes were served at the improper temperature; I will share that feedback with our culinary team for review. In regards to the ambiance, I am very sorry to learn that it was lacking and regret if this detracted from your visit in any way. Please know that we are always happy to seat you in the area of your choosing upon request! Thank you again for taking the time to share your experience; we are always open to hearing feedback from our guests on ways we can improve. We appreciate your patronage and hope you will return again soon!

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AC
AngelaC
1 review
Dined on November 9, 2021
Overall5food5service5ambience5

Quiet and cozy ambience- very romantic! Food was delicious and varied, though not cheap, and the service was amazing. I would definitely come back!

JC
JoeC
Mississippi
3 reviews
Dined on November 7, 2021
Overall4food4service5ambience4

Everything was great. It is a bit pricey. I would definitely go to Char again.

FAQs

Char - Jackson offers takeout which you can order by calling the restaurant at (601) 956-9562.

Char - Jackson is rated 4.7 stars by 1760 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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