Char - Jackson

4.7
1281 reviews
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$31 to $50
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Steakhouse
Experience modern Southern cuisine and excellent service in a warm, inviting atmosphere at Char. Our specialties include USDA Prime and Choice cuts of beef, veal and lamb, along with seafood and shellfish roasted to perfection. Open for lunch and dinner daily, with weekday lunch specials and brunch every Saturday and Sunday.
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Private Dining

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What 1281 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.8
service
4.7
ambience
4.5
value
Noise · Moderate
95% of people would recommend it to a friend
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D
1 review
Dined on May 13, 2019
Overall 5food 5service 5ambience 5

Celebrated our anniversary. The entire experience was amazing.

Char - Jackson
Responded on May 15, 2019

Hi David, thank you for celebrating with us! It's wonderful to learn that your dining experience at Char was a special one. We hope you'll join us again soon!

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JL
San Francisco
5 reviews
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Our meals at Char were excellent, but our favorite part of the experience was our server, Annelle! She was a delight and made us CA tourists feel so welcome!

Char - Jackson
Responded on May 15, 2019

Hi JoLynn, thank you for sharing your feedback! It's a pleasure to hear that Annelle provided such exemplary service during your visit to Char. We'll be sure to pass along your praises to her and the rest of our team! Please come back and see us again the next time you're in town!

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b
New Orleans
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

We love the ambiance at Char. The staff is very helpful when it come to seating us and our waiter is always the best!! Char is the best in so many categories!!

Char - Jackson
Responded on May 15, 2019

Thank you for your kind words! We appreciate your patronage and look forward to seeing you back again soon!

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PH
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Great venue, great service & great food. The staff at Char helped make my wife!s Mother’s Day very special.

Char - Jackson
Responded on May 15, 2019

Hi Pat, thank you for the review! We're thrilled to know that you and your wife enjoyed a memorable meal at Char for Mother's Day. Please come back and see us again soon!

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OT
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 4

Mother’s Day

Char - Jackson
Responded on May 15, 2019

Thank you for celebrating with us! We hope you'll return again soon!

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OT
Mississippi
3 reviews
Dined on May 11, 2019
Overall 5food 5service 5ambience 5

Food was great!

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AT
1 review
Dined on May 11, 2019
Overall 5food 5service 5ambience 5

Food great
Service great
Had to wait even with reservation but they were very busy with Mother’s Day and graduations . But all was good anyway ! James was a great server !

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HH
Mississippi
1 review
Dined on May 11, 2019
Overall 4food 5service 3ambience 5

We had a reservation at 6pm, but we were not seated until 15 minutes after our reservation. We were not pleased. The food was great, but we feel like we wasted our time making a reservation.

Char - Jackson
Responded on May 15, 2019

Hello Hunter, thank you for joining us for dinner. I apologize for the wait upon arrival; we strive to get our guests seated as close to the reservation time as possible. Despite our efforts to stay on schedule, sometimes we have tables dine beyond the time frame we had allotted for their dining experience. I regret that we weren't able to get you seated right away and hope you still enjoyed your dinner with us. We sincerely appreciate your patronage and feedback, and hope to see you again soon.

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MP
Mississippi
1 review
Dined on May 11, 2019
Overall 5food 4service 5ambience 4

We had a great time. We celebrated Mother's Day on Saturday afternoon. Our children (young adults) had never been there before. Our daughter has already put it in her daddy's calendar that we have to go there for her birthday in November :-) Our son said it was just about the best hamburger he's ever had.

Our waitress was very attentive and extremely sweet!

Char - Jackson
Responded on May 15, 2019

We're delighted to hear that you and your family enjoyed your Mother's Day celebration at Char! Thank you for taking the time to share your experience. We look forward to seeing you all back again soon!

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OT
Mississippi
2 reviews
Dined on May 9, 2019
Overall 5food 5service 5ambience 4

Graduation

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MW
San Francisco
2 reviews
Dined on May 7, 2019
Overall 5food 5service 5ambience 5

Great bar, service, food. Staff was great, letting us have another round of drinks with our business guests and pushing our reservation back 30min. Fantastic food. All 6 of us were happy. $400 for 6 with this quality is outstanding!

Char - Jackson
Responded on May 13, 2019

Hi Matt, thank you for the review! We're delighted to hear that our team helped to make your recent visit to Char a memorable one. Please come back and see us again soon!

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OT
1 review
Dined on May 7, 2019
Overall 5food 5service 5ambience 5

Always enjoy Char. Expert delivery from the entrance to the entrees to the desserts!!

Char - Jackson
Responded on May 13, 2019

It's a pleasure to hear this! Thank you for the review!

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Mississippi
1 review
Dined on May 3, 2019
Overall 1food 1service 1ambience 3

The service was horrible. The waiter got our order wrong several times. We ordered an appetizer and he never brought it out. No drink refills and he didn’t tell us about the specials. He told us about only one special and we over heard the waitress at the next table tell them about several more specials that our waiter never mentioned. And when we got our food it was over cooked. It’s such a shame because Char used to be such a great restaurant. It has really gone down sense the expansion.

Char - Jackson
Responded on May 7, 2019

Thank you for your recent visit to Char. I am so sorry to hear about your experience, and regret that the level of service provided fell short of even our own standards. This is not the type of professional, attentive service we are proud to give our guests. We'd love to speak with you to determine when you dined with us. Would you mind sharing your contact information with us at your convenience? Thank you in advance for your time!

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LM
Mississippi
5 reviews
Dined on May 2, 2019
Overall 5food 5service 5ambience 5

We like moderate noise so my answer on that particular questions was the best rating for us.

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Mississippi
1 review
Dined on April 30, 2019
Overall 5food 5service 5ambience 5

The food and service were absolutely great. We have always managed to get Mike as our waiter. He is so helpful with suggestions about the menu and is so attentive. For a restaurant of this caliber, they are fast with the service. We look forward to going back.

Char - Jackson
Responded on May 3, 2019

Thank you for the review! We're thrilled to hear that Mike has provided such exemplary service during your visits to Char. Please come back and see us again soon!

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AH
Mississippi
1 review
Dined on April 28, 2019
Overall 5food 5service 5ambience 5

Really enjoyed the band perfoming and the food was great!

Char - Jackson
Responded on May 2, 2019

Thank you for the five stars, Angela! We're thrilled to hear that you enjoyed your recent visit to Char!

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Mississippi
4 reviews
Dined on April 26, 2019
Overall 5food 5service 5ambience 4

Great food and super company for lunch

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OK
Mississippi
2 reviews
Dined on April 25, 2019
Overall 2food 1service 1ambience 4

Worst server ever. I am not sure he had been trained. Food served in three time sequences. Waiter reached across customer plates to reach for water glasses. Food cold. Handed bill to my guest and told guest to give to me or “whatever”. Food portions so small my business client even mentioned it. Might need to rethink lunch and focus on what made you great. In the meantime I will take clients elsewhere.

Char - Jackson
Responded on April 29, 2019

Thank you for your recent visit to Char. I am so sorry to hear about the level of service, or lack thereof, that you received during your lunch. This is far from the professional, friendly service we instill in our team, and I regret that our shortcomings negatively affected your experience with us. We would love the opportunity to speak with you directly regarding your visit; would you mind sharing your contact info with us at your convenience? Thank you in advance for your time.

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Dallas
1 review
Dined on April 21, 2019
Overall 5food 5service 5ambience 5

Great place! Went for Easter Sunday brunch. Loved it.

Char - Jackson
Responded on April 23, 2019

Thank you for celebrating the holiday at Char! We appreciate your review and hope you'll join us again soon!

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PM
New Orleans
3 reviews
Dined on April 21, 2019
Overall 5food 5service 5ambience 5

We enjoyed brunch Easter Sunday and it was wonderful. I was truly impressed with the staff both front of house and back of house. The place was packed. We were seated within 10 minutes of our reservation time and the food came out quickly and delicious. The staff did an amazing job staying ahead of the crowd. As usual the food was great!

Char - Jackson
Responded on April 24, 2019

Hi Polly, thank you for celebrating Easter at Char! We're thrilled to hear that our team provided such a memorable dining experience for you and your guests. Please come back and see us again soon!

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MC
1 review
Dined on April 21, 2019
Overall 5food 5service 5ambience 5

Great place for brunch, although they don't have a whole lot of "brunch" classics, there's plenty of variety. Would recommend.

Char - Jackson
Responded on April 24, 2019

Thank you for the recommendation, Mark! We hope you'll dine with us again soon!

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LB
1 review
Dined on April 21, 2019
Overall 5food 5service 5ambience 5

Service - "the best". Food - clearly outstanding. The food we had is offered by extremely few places in this area, so, it was wonderful to have these meals so very available! Thank you !

Char - Jackson
Responded on April 24, 2019

Thank you for your feedback, Leslie! It's wonderful to know that both food and service were enjoyed. We hope you'll return again soon!

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WN
San Francisco
1 review
Dined on April 21, 2019
Overall 5food 5service 5ambience 5

Great as always! This is a family "go to" on Sunday.

Char - Jackson
Responded on April 24, 2019

Thank you for the review, Walter! We appreciate your patronage and look forward to seeing you back again one Sunday soon!

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HY
1 review
Dined on April 18, 2019
Overall 5food 5service 5ambience 5

The food was absolutely delicious and the service was great.

Char - Jackson
Responded on April 23, 2019

Thank you for the positive feedback, Heather! We hope you'll return again soon!

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CD
Mississippi
1 review
Dined on April 15, 2019
Overall 5food 5service 5ambience 5

Char is the perfect place for lunch or dinner. The food is always excellent and the service professional and timely. It is my most favorite place to eat!

Char - Jackson
Responded on April 18, 2019

Thank you for the lovely review, Cathy! We appreciate your patronage and love to hear that both food and service have always been enjoyed. Please come back and see us again soon!

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D
Mississippi
25 reviews
Dined on April 13, 2019
Overall 3food 2service 5ambience 4

Dined with my family of 4, of which 3 had the Mahi special and I enjoyed the tuna. The mahi was fresh but a bit overcooked, which made it a little tough but overall a good flavor and good sides. The tuna was cooked perfect, med rare, however it rested in a plate full of juice that had little flavor from the sir fry vegies. Crab claws were outstanding as always for the appetizer.

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DF
1 review
Dined on April 12, 2019
Overall 5food 5service 5ambience 5

One of the best steaks I have ever eaten. The people are very professional

Char - Jackson
Responded on April 15, 2019

Hi Doyle, thank you for the high praises! We're honored to know you enjoyed your meal at Char so much. Please come back and see us again soon!

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OT
Mississippi
3 reviews
Dined on April 11, 2019
Overall 5food 5service 5ambience 5

Fantastic as usual!

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GE
Mississippi
18 reviews
Dined on April 11, 2019
Overall 5food 5service 5ambience 5

Always delicious and customer service is impeccable!!! The hostess remembers us by name! One of our favorite restaurants in the Jackson area!

Char - Jackson
Responded on April 15, 2019

Thank you for your kind words! It's wonderful to know that our team is always so welcoming when you dine with us. We appreciate your patronage and hope to see you back again soon!

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Mississippi
3 reviews
Dined on April 11, 2019
Overall 5food 5service 5ambience 5

MJ was awesome!

Char - Jackson
Responded on April 12, 2019

It's a pleasure to hear this! Thank you for your feedback!

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H
Mississippi
57 reviews
Dined on April 9, 2019
Overall 5food 5service 5ambience 5

Service was fantastic, and the food was as well. Even though it is a steak place, we ordered the fish and the veal. Great wine list.

Char - Jackson
Responded on April 12, 2019

Hi Howie, thank you for the five-star review! We're thrilled to hear that both food and service were exemplary during your recent visit to Char. Please come back and see us again soon!

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E
Orange County
5 reviews
Dined on April 9, 2019
Overall 5food 5service 5ambience 5

☆☆☆☆☆STELLAR ☆☆☆☆☆
This one word describes everything from the greeting as you walk through the front door, to the quality of the service that was provided. The food was excellent, the drinks were very satisfying. The ambience was nice. The dining experience created a very wonderful memory.

Char - Jackson
Responded on April 15, 2019

Thank you for the five-star review, Elle! We're thrilled to hear that both food and service were exemplary during your recent visit to Char. It sounds like a very memorable meal was enjoyed! We appreciate your feedback and look forward to seeing you back again soon!

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Mississippi
3 reviews
Dined on April 6, 2019
Overall 5food 5service 5ambience 5

Raven gave us great service!

Char - Jackson
Responded on April 10, 2019

Thank you for the review! We'll be sure to share your kind words with Raven. Please return again soon!

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s
New Orleans
9 reviews
Dined on April 6, 2019
Overall 4food 5service 4ambience 4

Nice place, first time here and had a fantastic dinner.

Char - Jackson
Responded on April 9, 2019

Thank you for the review, Stephen! It's a pleasure to hear that your first visit to Char was a memorable one. We look forward to seeing you back again soon!

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Dallas
7 reviews
Dined on April 5, 2019
Overall 5food 5service 5ambience 5

Our server was wonderful as was everyone we came in contact with. We’ll be back!!

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Mississippi
1 review
Dined on April 1, 2019
Overall 5food 5service 5ambience 5

Had a great time. The lights were a little too low but it didn’t hamper the experience as much. Everything was awesome.

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DR
Mississippi
10 reviews
Dined on March 29, 2019
Overall 5food 5service 5ambience 5

Jay did great job and we crabbed out. Great choice to switch suppliers for crab claws—these were large, soft and delicious. Had noticed they had become scrawny, tough and fibrous like they were old or less than good quality. Thanks for changing toward your high quality standard! Lindsey is awesome, as always !! Char does not disappoint

Char - Jackson
Responded on April 1, 2019

We appreciate your feedback, Donna! It's wonderful to know that our team provided such exemplary service during your recent visit. We look forward to seeing you back for more crab claws again soon!

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j
Nashville
5 reviews
Dined on March 27, 2019
Overall 4food 4service 4ambience 3

They had issues with power. Some what a nuisance
Over not bad. Will be back.

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S
New Orleans
11 reviews
Dined on March 26, 2019
Overall 4food 4service 4ambience 4

Excellent food and service. Decent wine list. I had the filet, which was melt in your mouth good and cooked to perfection. The wait staff was super attentive and friendly. I think the wine by the glass list could be stepped up a bit to match the food quality. The ambiance gives Char a great upscale feel. Certainly one of the top 5 restaurants in the Jackson metro area!

Char - Jackson
Responded on April 1, 2019

Thank you for the review! It's a pleasure to hear that both food and service were enjoyed during your recent visit to Char. We hope you'll return again soon!

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b
London
9 reviews
Dined on March 23, 2019
Overall 4food 5service 5ambience 4

Cowboy ribeye fantastic!!

Char - Jackson
Responded on March 25, 2019

Thank you for the review! We love to hear you enjoyed the Cowboy Ribeye!

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