Char - Jackson

4.7
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1370 Reviews
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$31 to $50
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Steakhouse
Experience modern Southern cuisine and excellent service in a warm, inviting atmosphere at Char. Our specialties include USDA Prime and Choice cuts of beef, veal and lamb, along with seafood and shellfish roasted to perfection. Open for lunch and dinner daily, with weekday lunch specials and brunch every Saturday and Sunday.
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Private Dining

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What 1370 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.6
service
4.6
ambience
4.5
value
Noise · Moderate
97% of people would recommend it to a friend
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C
1 review
Dined on October 8, 2019
Overall 4food 5service 5ambience 3

One of the best places for lunch or dinner in the metro area. Prices and portions are very good. Wait staff are excellent.

Char - Jackson
Responded 3 days ago

Hello Charles, thank you for leaving such a kind review! Our staff will appreciate hearing this positive feedback. We hope to see you all back again soon!

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MB
San Francisco
1 review
Dined on October 5, 2019
Overall 5food 5service 4ambience 5

As always, a wonderful evening with great food, good service and a very relaxing atmosphere. Always, a favorite for us for a nice evening.

Char - Jackson
Responded on October 8, 2019

Hi Marilyn, thank you for your kind words! It’s a pleasure knowing that your visits to Char are consistently wonderful. We appreciate your patronage and hope you’ll return again in the near future!

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LM
Mississippi
7 reviews
Dined on October 1, 2019
Overall 5food 5service 5ambience 5

The noise level was just right. I don't know which bar to use.

OT
Atlanta
59 reviews
Dined on September 28, 2019
Overall 5food 5service 5ambience 5

Very good dinner while in town from Atlanta. Second visit and will definitely be back—attentive service, delicious food.

Char - Jackson
Responded on October 1, 2019

Thank you for the review! We appreciate you choosing to dine at Char during your recent trip to Jackson. Please come back again the next time you're in town!

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BB
1 review
Dined on September 28, 2019
Overall 5food 5service 4ambience 5

It was so good we went back the next day for lunch!

OT
Dallas
1 review
Dined on September 22, 2019
Overall 5food 5service 5ambience 5

Excellent spot in Jackson. Trained staff. Food was above average and well above what I expected in this city. Decor and total experience reminded me of Houston’s or Hillstone in Dallas/Houston.

Char - Jackson
Responded on September 25, 2019

Hello, thank you for the review! We're thrilled to hear that your recent visit to Char was exceptional. Please return again the next time you're in Jackson!

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l
Birmingham
3 reviews
Dined on September 21, 2019
Overall 5food 5service 5ambience 5

Always outstanding service and wonderful food cooked to perfection!!!! Never had anything but an amazing experience!!!!

Char - Jackson
Responded on September 25, 2019

Hello, thank you for your kind words! It’s a pleasure knowing that your visits to Char are always so memorable. We appreciate your patronage and hope you’ll return again in the near future!

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OT
Mississippi
12 reviews
Dined on September 20, 2019
Overall 4food 4service 4ambience 4

Char has a very casual atmosphere, which is great for lunch. Not too much noise just enough chatter to feel social. Food was great as always, along with excellent service.

MC
Jackson Hole
6 reviews
Dined on September 19, 2019
Overall 4food 4service 5ambience 5

Food was very good except for French fries which were undercooked. Overall better meal than last couple of times at Char.

Char - Jackson
Responded on September 23, 2019

Thank you for your recent visit to Char! It's wonderful to hear that you enjoyed your overall visit, although I'm sorry to learn that your fries were under cooked. Please know that we are always happy to replace or take care of any dish you don't absolutely love! Thanks again for your feedback; we hope you'll return again soon!

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DR
Mississippi
11 reviews
Dined on September 18, 2019
Overall 5food 5service 5ambience 5

Lindsey does not disappoint
Food was perfect
Service exceptional—Annelle new to me but very in her game, like her style and her smile
Thnx for be so darn good, Char ;-D

Char - Jackson
Responded on September 20, 2019

Hi Donna, thank you for the feedback! We’re delighted to hear that you enjoyed a memorable meal with us. Please come back again soon!

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MD
Mississippi
6 reviews
Dined on September 16, 2019
Overall 5food 5service 4ambience 5

We were seated in our favorite location as per our request and sincerely appreciate that!

F
1 review
Dined on September 14, 2019
Overall 4food 5service 5ambience 5

Overall was good. I thought it was more of a place to dress nicely to cone to , the dress code was not strictly enforced . But food was ok

Char - Jackson
Responded on September 17, 2019

Hi Frances, thank you for your feedback! We hope you'll return again soon!

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FP
Naples
13 reviews
Dined on September 9, 2019
Overall 5food 5service 5ambience 5

Brisket and gumbo are awesome.

Char - Jackson
Responded on September 12, 2019

Thank you for the review, Frank! We hope to see you back for another bowl of gumbo soon!

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OT
Mississippi
1 review
Dined on September 8, 2019
Overall 5food 5service 5ambience 5

Great time!!!!

JF
New Orleans
1 review
Dined on September 6, 2019
Overall 5food 5service 5ambience 4

As always, we can depend on prompt, polite, quality service members to take care of us. The food was well prepared, timely in its delivery and the waitstaff did a wonderful job of anticipating our needs.

This was my second trip into the restaurant on Friday, I also attended a business lunch that had different staff in a different area of the restaurant and it was comparable quality.

Char - Jackson
Responded on September 11, 2019

Hi Joe, thank you for the review! We're thrilled to hear that your recent visits to Char were exceptional. We hope you'll return again soon!

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DC
Naples
6 reviews
Dined on September 6, 2019
Overall 5food 5service 5ambience 5

Always have great experiences at Char

Char - Jackson
Responded on September 10, 2019

Hello, thank you for your patronage! We hope to see you again soon!

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MM
1 review
Dined on August 30, 2019
Overall 5food 5service 5ambience 5

It was an outstanding experience!
We will definitely be returning to Char in Jackson, MS

Char - Jackson
Responded on September 4, 2019

Mark, thanks for the lovely review! We look forward to your return!

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J
Memphis
12 reviews
Dined on August 29, 2019
Overall 2food 3service 5ambience 2

Sat in overflow room on south. Fans going and cooked food off. Waitress could not change fans. Had to return dish and took long to get corrected. Did not offer coffee refills.
I am a fan of char and we dine there every time we are in Jackson. Maybe it was just where we sat and the server we had.

Char - Jackson
Responded on September 3, 2019

Hi John, I am so sorry to hear about your recent experience with us. This is far from the level of quality service and cuisine we strive to provide our guests with, and it is disappointing to learn that we fell short of even our own standards. We'd love to speak with you more regarding the issues you encountered during your meal-- would you mind sharing your contact information at your convenience? Thank you in advance for your time; I look forward to speaking with you soon.

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JF
Houston
9 reviews
Dined on August 27, 2019
Overall 5food 5service 5ambience 5

This is a great place with a excellent menu. My go to place.

Char - Jackson
Responded on August 30, 2019

Jason, thanks for the five-star review! We look forward to seeing you on your next visit to Char!

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OT
Mississippi
2 reviews
Dined on August 23, 2019
Overall 5food 5service 5ambience 5

We really enjoyed Char. Michael G was our waiter and he always does a fantastic job. I will always ask for him.

Char - Jackson
Responded on August 27, 2019

Hello, thank you for your kind words! It’s a pleasure knowing that Michael provided exemplary service during your recent visit to Char. We’ll be sure to share your feedback with him and our entire team! Please come back and see us again soon!

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JM
Mississippi
1 review
Dined on August 23, 2019
Overall 4food 2service 5ambience 5

Ordered the Range Chicken. It was so dry that it could not be eaten.

Char - Jackson
Responded on August 28, 2019

Hi Jerry, I'm so sorry to hear about your experience with us. We strive to serve high-quality ingredients cooked to perfection, so it is disappointing to learn that your Range Chicken was lackluster. I have shared this feedback with our culinary team to ensure this particular dish is being cooked to proper temperature. I'd love to speak with you further regarding your visit to determine how we can rectify your experience with us.

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OT
1 review
Dined on August 21, 2019
Overall 2food 2service 3ambience 2

Oysters were terrible.... could not eat. Table next to us extremely loud,

Char - Jackson
Responded on August 22, 2019

Hello, thank you for your visit to Char. I'm so sorry to hear that your dining experience with us was anything less than five-star worthy. The Chili-Fried Oysters is one of our most popular dishes, so it's disappointing to learn that you didn't care for it. Please know that we are always open to hearing from our guests on what we can improve, and will happily replace anything that you do not absolutely love.

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DC
San Antonio
1 review
Dined on August 20, 2019
Overall 5food 5service 5ambience 5

Tuesday’s are the best day. The Short Rib Special is amazing! Service any day is top notch.

Char - Jackson
Responded on August 23, 2019

Hi David, thank you for the five-star review! We hope to see you for our Tuesday lunch special again soon!

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WW
Mississippi
1 review
Dined on August 17, 2019
Overall 5food 5service 5ambience 5

Amazing service and food was excellent!

M
Mississippi
35 reviews
Dined on August 14, 2019
Overall 5food 5service 5ambience 5

Great meal as usual. The duck was excellent. Our waiter was attentive but not intrusive.

Char - Jackson
Responded on August 20, 2019

Hello, thank you for the review! It’s wonderful to learn that your recent visit to Char was an exceptional one. We hope to see you back again soon!

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DH
Mississippi
6 reviews
Dined on August 8, 2019
Overall 5food 5service 5ambience 5

The pot roast exceeded expectation. Put off Thursday for lunch too long!

Char - Jackson
Responded on August 13, 2019

Daniel, thank you for the review! Please visit us for lunch again soon!

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JF
Houston
9 reviews
Dined on August 7, 2019
Overall 5food 5service 5ambience 5

Great place. I will return again. I love this place.

JE
1 review
Dined on August 6, 2019
Overall 5food 5service 5ambience 5

As always, we enjoyed our lunch at Char. They never disappoint.

FW
Adelaide / SA
1 review
Dined on August 6, 2019
Overall 5food 5service 5ambience 3

Best consistent service and food quality in town. It is a go to recommendation that I give people all of the time.

Char - Jackson
Responded on August 12, 2019

Hi Frances, thank you for the lovely recommendation! We appreciate you sharing your experiences at Char with other people. Please visit us again soon!

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F
New York Area
14 reviews
Dined on August 4, 2019
Overall 5food 5service 5ambience 5

Wonderful food and atmosphere, including the background music. I had the crabcake eggs benedict and half portion pecan caramel butter crunch - delicious!! Service was a tad slow, which was the only reason I didn't give it an excellent rating.

Char - Jackson
Responded on August 5, 2019

Hello, thank you for your recent visit to Char! It's wonderful to hear that you enjoyed your meal, although I'm sorry to learn that service was on the slower side. We strive to serve all of our guests in a timely manner, and I apologize for the delays you experienced during your visit. I have passed along your feedback to our management team for us to address internally -- thank you for taking the time to let us know.

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S
1 review
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

Went for our anniversary. My wife and I agreed that they were 2 of the best steaks we had ever eaten. I had the 8 oz filet. She had the 16 oz ribeye. Both were perfectly cooked and very tender. Service was top notch. Overall a very good experience. We will definitely be going back!

Char - Jackson
Responded on August 6, 2019

Hi Scotty, thank you for celebrating your anniversary with us! We're delighted to hear that everything exceeded your standards. Please visit us again soon for another one of our steaks!

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JS
1 review
Dined on August 2, 2019
Overall 5food 5service 5ambience 5

Char is by far one of the best restaurants in The State of Mississippi! Everything was what we expected or better! The reservation, adequate parking, the greeting, seating and waiter were all great. We were made to feel special by the entire staff! The steaks were just as ordered!
We'll be back!
Thanks for a wonderful dining experience!

Char - Jackson
Responded on August 6, 2019

Hi John, thank you for the review! We're thrilled to hear that your recent visit to Char was so exceptional. We hope you'll return again soon for another steak!

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OT
Mississippi
1 review
Dined on August 2, 2019
Overall 5food 5service 5ambience 5

Chad, our server, was amazing!

Char - Jackson
Responded on August 5, 2019

Hi, thank you for your kind words! It’s a pleasure knowing that Chad provided exemplary service during your recent visit to Char. We look forward to seeing you again soon!

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PF
1 review
Dined on July 31, 2019
Overall 5food 5service 5ambience 5

Char is my favorite restaurant to go on any day. The service, the food and the employees always meet expectations.

Char - Jackson
Responded on August 5, 2019

Hi Porscha, we love to hear this! Thank you for taking the time to share your feedback!

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B
Mississippi
26 reviews
Dined on July 31, 2019
Overall 3food 3service 4ambience 4

I eat here all the time and it is usually the place to be for lunch. Today's fish special, tilapia over grits was just kind of bland with not much flavor. Pecan pie was great as always, and so were the crab claws, but for a $150.00 3 person lunch, everything should be perfect.

Char - Jackson
Responded on August 2, 2019

Thank you for your recent visit to Char! We are pleased to hear that you enjoyed your overall experience, though I am disappointed to learn that the quality of some of the dishes you ordered fell short. Please know that we are always open to hearing feedback on what we can improve, and will happily replace anything that you do not absolutely love. We'd like to speak to you in more detail about your visit; would you be willing to share your contact information?

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b
Mississippi
4 reviews
Dined on July 28, 2019
Overall 5food 5service 5ambience 5

Exquisite as always!

OT
Mississippi
2 reviews
Dined on July 28, 2019
Overall 5food 5service 5ambience 5

We always have a great experience at Char. Food is delicious and great employees/management.

G
Austin
32 reviews
Dined on July 27, 2019
Overall 4food 4service 4ambience 4

Dinner with daughter on the way to collefe

OT
Charleston
2 reviews
Dined on July 26, 2019
Overall 5food 5service 5ambience 5

Excellent charred steak

D
Mississippi
1 review
Dined on July 23, 2019
Overall 5food 5service 5ambience 5

Corretta provided excellent service.

Char - Jackson
Responded on July 25, 2019

Hello, thank you for the review! We're delighted to hear that Corretta created a memorable dining experience for you. Please visit us again soon!

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