The Chandler Steakhouse - MGM Springfield

4.6
198 Reviews
$31 to $50
Steakhouse
MGM Springfield has raised the bar for fine dining in downtown Springfield. The beauty of the historic Union Building atmosphere is complemented by a sophisticated food and drink menu. Featuring the finest in fine wines and aged cuts of meat, bringing Vegas level cuisine right to your door.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Contactless payment available
Physical Distancing
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected
What 198 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
food
4.8
service
4.7
ambience
3.9
value
Noise · Moderate
100% of people would recommend it to a friend
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OT
OpenTable Diner
New York Area
4 reviews
Dined on April 10, 2021
Overall5food5service5ambience5

Great way to celebrate my birthday. I loved the handwritten birthday card! Food, decor, and service were amazing.

The Chandler Steakhouse - MGM Springfield
Responded 3 days ago

We are so honored that you chose The Chandler Steakhouse to celebrate your special day ! And we are beyond thankful for your review. We pride ourselves to ensure our guests have the best experience, and we are so happy that you did! Thank you again, and we look forward to having you back very soon.

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l
viplucial
New York Area
19 reviews
Dined on March 19, 2021
Overall5food5service5ambience5

Compliments to our server for checking on us frequently.

The Chandler Steakhouse - MGM Springfield
Responded on March 30, 2021

Thank you for taking time to leave a review about your experience at The Chandler Steakhouse. Our team of servers strive to make your experience the best it can possible be. I will share this with our team, as they always look forward to hearing these positive reviews. Hope to see you back soon.

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JH
JHassen
1 review
Dined on March 5, 2021
Overall5food5service5ambience5

This dinner was booked as a celebration and it was our first time eating here. We were seated in a cozy, high backed booth and immediately served complimentary champagne.
The wait staff was very friendly and attentive. After reading several positive reviews about some of the signature dishes we ordered the lobster cake and were not disappointed. The Caesar salad was equally as delicious. For the main course my husband chose a 12oz sirloin and I ordered the 7oz tenderloin. Both steaks were medium rare and cooked to perfection. For the sides we had the blistered asparagus and split a very large baked potato. Everything was cooked just right. Our only disappointment was not having enough room for dessert.
As for the atmosphere it was a very intimate setting with piped in jazz music. The sound system was a little loud with the bass overpowering. (A speaker or two may need adjustment.) After speaking with the waitress about the sound level they were able to adjust it to a comfortable setting.
Overall it was a very enjoyable quality meal and we will be going back.
Thank you Chandlers for a wonderful dinner with the hubby!

The Chandler Steakhouse - MGM Springfield
Responded on March 30, 2021

Thank you so much for taking time out of your day to give The Chandler Steakhouse such a great review! We are very happy to hear that you enjoyed everything about your experience at The Chandler Steakhouse for your special day. Our Team takes great pride in ensuring that our guests have the best possible experience when dining with us. We hope to see you back very soon to enjoy that dessert.

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S
Suellend
New England
1 review
Dined on February 26, 2021
Overall5food5service5ambience5

My party had some of the best food we have ever had. The macaroni and cheese (truffle ) was beyond my expectations. The service impeccable. Incredibly classy and clean.

The Chandler Steakhouse - MGM Springfield
Responded on March 20, 2021

Thank you for taking the time to leave a review about your experience at The Chandler Steakhouse. We are very pleased to hear that you enjoyed all aspects of your evening with us. The team prides it self on giving the best experience it can and we are very excited we were able to provide that for you. We hope to see you in the near future.

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OT
OpenTable Diner
New England
1 review
Dined on February 14, 2021
Overall3food2service4ambience5

We went for Valentine’s Day. Beautiful dining room. Wait staff was polite but did not attend to us enough. Food took super long to come out, about an hour. Lobster was $55 it was small and under cooked and did not come with any sides. I probably should have spent the money on a steak instead. My date felt her chicken was undercooked. The asparagus came with cheese on it that I didn’t care for. The lobster cake was very good and worth every bit of $20. I would go back and get lobster cakes for take out. The caesar salad was full of garlic and the caesar dressing wasn’t very good, heavy mayonnaise taste.

The Chandler Steakhouse - MGM Springfield
Responded on February 24, 2021

Thank you for your review about your experience at The Chandler Steakhouse. We take every review seriously and are always trying to better ourselves. I have shared your review with our Chefs ans well as our management team in hopes of fixing the shortfalls that you have pointed out. We hope that you will join us again so we can give you the experience you were looking for.

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CC
CristiC
New England
9 reviews
Dined on February 14, 2021
Overall4food4service5ambience4

Very nice dinner! Service was spot on and steaks were cooked perfect.

The Chandler Steakhouse - MGM Springfield
Responded on February 24, 2021

Thank you for taking the time to leave a review about your experience at The Chandler Steakhouse. It is wonderful to here that you enjoyed all aspects of your evening with us. We hope to see you again in the near future.

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D
Dean
1 review
Dined on February 6, 2021
Overall5food5service5ambience5

I love the place if I have a chance I worst here every time..

The Chandler Steakhouse - MGM Springfield
Responded on February 11, 2021

We are so glad that you enjoyed your experience at The Chandler and Thank you for taking the time to leave your review. It means a lot to our staff when they hear that a guest had a memorable time. We look forward to welcoming you back on your next visit!

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CL
CindyL
1 review
Dined on January 30, 2021
Overall5food5service5ambience5

Dinner was delicious as were the drinks! Our waiters gave us great service. Definitely will return.

The Chandler Steakhouse - MGM Springfield
Responded on February 5, 2021

Thank you for leaving your review of your experience at The Chandler Steakhouse. We are so pleased that you enjoyed your experience with us. Our staff prides its self on creating memorable nights and they will be very excited to learn that they have for you. We look forward to welcoming you back on your next visit!

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SS
SusanS
1 review
Dined on December 19, 2020
Overall5food5service5ambience5

The ambiance & dining experience was excellent. I recommend it highly.

The Chandler Steakhouse - MGM Springfield
Responded on December 22, 2020

Thank you for your review of your visit to The Chandler Steakhouse. We are so glad you had a wonderful experience and we very much appreciate that you recommend us. We hope to have the opportunity to host you for another evening with us.

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A
Amy5
New England
13 reviews
Dined on December 19, 2020
Overall2food3service5ambience3

My 2 steaks were great , scallop gritty, and I did not enjoy the one inch wire in my Mac and cheese. They compensated but still I will not be going back

The Chandler Steakhouse - MGM Springfield
Responded on December 24, 2020

Thank you for taking time to share a review of your time with us at The Chandler Steakhouse. I am disheartened to learn that the resolution we offered was not enough to bring you back in the future. For that, I would like to extend my sincere apology. I can assure you that your comments have been well documented and shared with our management and leadership team to ensure immediate attention. I hope that you will consider affording us another chance to better your opinions of us.

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C
Carryback
New England
6 reviews
Dined on December 11, 2020
Overall5food5service5ambience5

The wife and I went to celebrate our 25th anniversary. We could not have been happier with our experience. From the friendly greeting from the host, to a card signed by the staff at our table, to both the excellent wait staff and food. My wife had the filet and I had the NY Strip. Both were served medium as ordered and were delicious. We were disappointed the herb-roasted mushrooms were not available, but thoroughly enjoyed the baked potato and "blistered" asparagus instead. Loved the atmosphere and would not hesitate to return.

The Chandler Steakhouse - MGM Springfield
Responded on December 15, 2020

Thank you so much for choosing to celebrate your anniversary with us at The Chandler Steakhouse. It means so much to our staff when they are able to provide a memorable experience especially on an important day like a 25th anniversary. We look forward to sharing another experience with you. On your 26th anniversary I will make sure I have the herb-roasted mushrooms available for you. Thank you again for joining us and congratulations on 25 years!

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H
Hoeflerbt
Orlando
6 reviews
Dined on December 11, 2020
Overall5food5service5ambience5

Always a pleasure to dine here. If you love the ambiance and flair of a classic formal steak house, this is your place. Service is spot on but not stuffy. The servers here make the place! Food is expertly prepared and presented. Best of all, it is cooked to order and comes out as you would expect. Wine selections are ample and varied, although they come at an ultra-premium price. (My only minor issue)
We will continue to dine here for many of our special occasions!

The Chandler Steakhouse - MGM Springfield
Responded on December 15, 2020

Thank you for your kind words about your most recent visit to The Chandler Steakhouse. I am so glad to hear that not only was the ambiance to your liking but that you enjoyed the service you were provided as well. Both our Front of House and Back of House work incredibly hard so for them to see such kind words truly means a lot to them. We look forward to seeing you on your next special occasion!

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OT
OpenTable Diner
New England
2 reviews
Dined on December 5, 2020
Overall5food5service5ambience5

Our service was amazing. Food was cooked and prepared to perfection. Zero complaints. Highly recommend.

The Chandler Steakhouse - MGM Springfield
Responded on December 9, 2020

Thank you for your review of your most recent visit to The Chandler Steakhouse. We are so pleased that you enjoyed the service and food that you had with us. We appreciate very much that you would recommend us and we look forward to giving you another wonderful experience on your next visit.

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R
Roxannet
New England
1 review
Dined on November 20, 2020
Overall5food5service5ambience5

Rebecca was fantastic. This was our second visit and we will be sure to request Rebecca next time. Service was spot on. Dinner has always been excellent. Jeff the general manager very attentive and accommodating.

The Chandler Steakhouse - MGM Springfield
Responded on December 2, 2020

Thank you for sharing your experience about your evening with us at The Chandler Steakhouse. We are so glad that you had such a wonderful time with us. Your server was very excited to learn of your review and can not wait to welcome you back. We all look forward to sharing another evening with you again.

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OT
OpenTable Diner
New England
3 reviews
Dined on November 20, 2020
Overall5food5service5ambience5

Every visit is exceptional. The service is prompt and polite. Food is outstanding. Never have a disappointing experience.

The Chandler Steakhouse - MGM Springfield
Responded on December 9, 2020

Thank you so much for taking the time to leave such a complimentary review of your experience at The Chandler Steakhouse. We are so glad that we can provide you such an exceptional experience during each one of your visits. Your support is greatly appreciated and we look forward to seeing you again.

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MM
MichaelM
New England
3 reviews
Dined on November 7, 2020
Overall4food4service5ambience4

Very tasty steaks, side loaded potato was good, but should have come loaded. Not a lot of toppings in it. Still very good though.

The Chandler Steakhouse - MGM Springfield
Responded on December 2, 2020

Thank you for taking the time to leave a review about your experience with us at The Chandler Steakhouse. We are glad to hear that you enjoyed your evening. I have shared your review with the Executive Chef to ensure that we address the potatoes coming out more loaded in the future as is the expectation. Thank you for your feedback and we hope to see you in the near future.

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D
Dana
1 review
Dined on October 31, 2020
Overall3food5service4ambience4

Not up to pre covid service for the money. But still a good night out.

B
Borry
1 review
Dined on October 24, 2020
Overall3food5service3ambience5

For the price of the meal. The sides should come with it.

J
Jackie
New England
3 reviews
Dined on October 16, 2020
Overall5food5service5ambience5

My husband and I visited for our 25th anniversary. I have to say it was well worth it! The service was outstanding. Very attentive staff, friendly and prompt. The food was also excellent. I had the seared scallops which were really good. My husband had the strip steak which came with an entire Bulb of grilled garlic which was delicious I even put on my scallops. We also got French onion, salad ( which was great for two) and the sushi roll, which for a non sushi place was really really good. The atmosphere was also very nice. They had the half round red velvet type booths, really romantic perfect for a dinner date and felt very private actually. Overall great experience, worth the cost. We will definitely go back. Also they our server gave us a card for our anniversary, very nice touch.

The Chandler Steakhouse - MGM Springfield
Responded on December 2, 2020

Thank you for taking the time to leave such a wonderful review about your evening with us at The Chandler Steakhouse. We are so glad to hear that you had a wonderful anniversary and we Thank you for choosing to spend it with us. It seems you enjoyed all aspects of your evening with us and the staff as very excited that they were able to give you both a memorable experience. Thank you and we look forward to spending another special evening with you and your husband.

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SM
StephenM
New England
6 reviews
Dined on March 5, 2020
Overall5food5service5ambience5

What a wonderful environment to relax and spend time. I had the wedge salad and it was perfect, great size and just the correct amount of dressing. Next came the onion soup and again, it was just delicious-served hot covered in cheese and not too salty that often happens elsewhere. I next enjoyed a fabulous display of shrimp cocktail, four large (maybe u-10 or 12) perfectly cooked peeled shrimp on ice paired with a sauce that was imbued with horseradish. It was all delightful-whoops-I almost forgot-they have draft beer-I enjoyed one of the local offerings. My wife got a grilled lobster that looked great. Simply to eat as they razor the body right down the middle-no mess to get to the meat. No room for dessert-sorry-next time better planning!

C
Cathy
New England
21 reviews
Dined on February 27, 2020
Overall5food5service4ambience4

I was there after Chandler's first opened last year and it was good back then. Went back recently and it was very good. Very good steak and seafood in downtown Springfield.. I will be back and soon!

LM
LuisM
New England
5 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

It was exquisite!

PG
PaulG
New York Area
4 reviews
Dined on February 8, 2020
Overall4food5service5ambience3

Food and Ambiance excellent, Not crowded for a Saturday nite. easy reservations

C
Cmf1975
New York Area
1 review
Dined on January 25, 2020
Overall5food5service5ambience5

Great service and the food was amazing.

BW
vipBigWillieStyle
Charleston
55 reviews
Dined on January 15, 2020
Overall5food5service5ambience5

Brought our 20 year old grandson for his first visit....he can't stop talking about how great his meal was

BP
BarbaraP
1 review
Dined on January 11, 2020
Overall5food5service5ambience5

What a wonderful dining experience. We were seated immediately at a charming red velvet banquette. Theresa was our waitress, she was knowledgeable about the menu and helped us make our choices. The lobster cake appetizer was amazing and the garlic shrimp was very good. We chose the special which was Delmonico steak topped with shrimp. Absolutely cooked to perfection and was delicious. Finished with Creme Brûlée that was the creamiest I've ever tasted. Yes its pricey, but so worth it. 👏👏👏

LM
LuisM
New England
5 reviews
Dined on January 11, 2020
Overall5food5service5ambience5

It’s was great!

OT
vipOpenTable Diner
New England
2 reviews
Dined on January 9, 2020
Overall5food5service5ambience5

Service was excellent food was amazing as always. Looking forward to dining there again

BW
vipBigWillieStyle
Charleston
55 reviews
Dined on January 8, 2020
Overall5food5service5ambience5

Incredible

HT
vipHenryTucker
Greensboro
41 reviews
Dined on January 8, 2020
Overall3food2service5ambience4

Over priced decent food in a nice atmosphere.

j
vipjohnnythunder
Springfield
30 reviews
Dined on January 2, 2020
Overall4food5service5ambience5

Very Upscale establishment with very upscale prices

OT
OpenTable Diner
New England
1 review
Dined on January 1, 2020
Overall3food3service4ambience4

The french fries, as usual, were not great. The base on the sound system was turned up too high. Everything else was good, especially the great service from Theresa.

LG
LorraineGorham
New England
1 review
Dined on January 1, 2020
Overall5food5service5ambience5

My daughter was here from Florida and her Lobster Tail was biggest she has ever seen everyone in Sarasota has a picture of it

JJ
vipJimJ
New York Area
15 reviews
Dined on December 31, 2019
Overall3food4service2ambience3

It was New Years Eve but the restaurant wasn’t full. Service was very slow. We were there for over two hours and time between courses was prolonged. Bar was very stingy with their vodka. Two of us had mixed drinks with vodka and could not taste the vodka. When I voiced concerns they gave me another drink, stating they gave me more vodka but still could not taste it. However I had no issues with the casino drinks they actually had the taste of vodka. Steak was requested to be medium and it was overcooked but still tasty. Another steak was ordered medium well and it was pink throughout. I would be more understanding if it was a full restaurant but it wasn’t.

P
Pickypiranha
New England
3 reviews
Dined on December 27, 2019
Overall5food5service5ambience5

Make no mistake, this place is expensive, but for the occasional treat, well worth it. When I saw that the steak tartare that led me to select the Chandler for my birthday dinner was no longer on the menu, I was dismayed, but our server asked the chef to make it for me and believe me, it did not disappoint.
We had 3 different steaks, scallops and pork chops and every meal was perfect. The spinach and mushroom sides were amazing. My creme brulee was delightful -- no overly thick sugar crust to chop through. The servers were knowledgable, attentive and accommodating. There is not enough room here for all the accolades and I am quite particular.

NL
NancyLongIsland
New York Area
1 review
Dined on November 28, 2019
Overall5food4service5ambience5

Everything was delicious...
Drinks, mac & cheese, creamed potatoes, STEAK...
-My Filet mignon was medium rare perfect and smokey.
-Prime rib was delicious but NOT HOT when served.
-Skirt steak was marinated ~ delicious ~ but it doesn’t need PESTO ON TOP!
The menu doesn’t mention any PESTO ON TOP.
-Creme Brûlée dessert was delicious.
We enjoyed Chandler’s and the MGM Casino on Thanksgiving.

OT
OpenTable Diner
New England
1 review
Dined on November 16, 2019
Overall5food5service4ambience5

We had a great night all around

GF
GoodFoodInterestingEnvir
Las Vegas
1 review
Dined on November 15, 2019
Overall3food4service3ambience2

It was a fine experience, but what is displayed as a high-end restaurant, but the number of people coming in with sweatpants was a bit jarring. The food was tasty.

n
vipnelson71
Minneapolis
49 reviews
Dined on November 9, 2019
Overall2food2service2ambience4

Mediocre dinner at best, extremely small salmon portion for the price, no tableside ceasar salad because there was another banquet?! Overpriced food, lukewarn lobster bisque. Bad experience.

GP
GoodPlace
Atlantic City
19 reviews
Dined on November 4, 2019
Overall1food1service1ambience1

My experience was the worst since they decided to close without telling any of the people that had reservation. So everything was terrible. With no excuse. Would not recommend at all

FAQs

The Chandler Steakhouse - MGM Springfield offers takeout which you can order by calling the restaurant at (413) 273-5000.

The Chandler Steakhouse - MGM Springfield is rated 4.6 stars by 198 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.