To whom it may concern... This is my experience at your restaurant...The positive, nice ambiance, good food. The bad, service. The waiter got the first course order wrong. Ok, no problem. I am a low maintenance kind of guy. The second course (surf and turf) was very under cooked. Our server never checked back to see if everything was okay. I asked another server if she could find our waiter and she never did. I flagged down a manager and he re-plated the food only the steak was still under cooked. The ugly, %20 gratuity. The word tip is an acronym for "To Insure Promptness". I don't mind the included gratuity even if I receive mediocre service but this establishment failed on every turn when it came to service. I would have given zero stars for service if I could have.