Champps Sports Bar - Arlington
A couple of issues for this restaurant. They take reservations for tables when they are not serving dinner and only offered the bar area. We had a party of seven, including three kids. They accomodated, but the service and delivery of appetizers, food, etc. was way out-of-order. They need to fix the times they take reservations. We would have chosen another place.
Air conditioning was broken. Server was all over the place. Just wasn’t a good experience.
I will not be going to this restaurant ever again. We had terrible service and it was severely understaffed. The food took over 40 minutes to come out and it was by individual plates when we all ordered together. Mind you we were only a party of six. The place itself was almost completely empty, so there was no excuse why our food/beers took so long and the food came out cold. The waiter spilled two full waters on me (that took 15 minutes to arrive) while he literally ran out the door. At one point there was only one bartender/waiter for the whole bar area, which is just ridiculous under-staffing.
It’s a sports bar so let’s evaluate on that criteria. It checked the boxes of - Lots of TVs, good line up of beers on tap, and a sandwich, burger-focused menu. Service was bad. Not just bad. Really bad. When weather beers took forever to come out we asked our server about the speed of service and he explained that it is a restaurant and there are other tables. Seriously? I understand the concept of the restaurant. Our food came out and it was incorrect. He asked if everything came out correctly, I said no, he said good and walked away. So bad. The food was incorrect but serviceable, the beers were cold and there were TVs. That’s about it.
Great time, food, and our server Jeffrey was Awesome! Jeffrey handled our party of 20 by himself with no help and another section.
The Front Desk had our reservation location set aside in advance. Our Waiter, Dave, did an excellent job getting the orders correct. Dave also did a very good job of providing individual checks. Thanks Champps!
Hostess was less than pleasant!
Food was cold and incorrect and when chef cane out to ask about it it seemed like he wasn’t sure what was supposed to be served! Had to show him the menu! Server was nice but not attentive and kept blaming everyone for all the errors!
And the televisions were not showing March madness on many they had old hockey games! Asked the hostess to seat us near tv w March madness and she ignored that request! A manager never even cane over to address the problems!
Kid friendly, great music, not a long wait, great atmosphere, staff was great
Terribly slow service, unfriendly server. Food was mediocre. Bar was empty on a Saturday night with multiple games on, now I see why. Would not return.
Such a great sports bar, excellent craft food, and exceptional hospitality - Kareem is top notch!
Claimed they never got our reservation. Waited 1 hour after being seated to get our dinners. Food was low quality. Service was amateur. Especially rude was the person who greeted us at the front. NEVER AGAIN.
They did not have our reservation on file and did not have a server for us. We were asked to eat in the bar.
Absolutely HORRIBLE start to finish. Lunch during the holiday season for a party of 6. Totally unprepared. There were two large parties and some other small lunch tables. Enough servers, but unable to get food to the tables. The table next to us left. We ended up waiting almost 2, yes 2 hours for 3 wraps and 3 burgers. About an hour into the wait the manager finally walked over-didn't exactly apologize, but stated the obvious that there was a large party. He gave us two plates of tortilla chips while we continued to wait. The server never really told us anything and didn't even keep the drinks full. The orders, when they finally arrived, were partially wrong. No discount, no free dessert....nothing. Absolutely HORRIBLE....will NEVER return and I work nearby.
Loved the Vodka Chicken Pasta!! Good food, good drinks, nice sports bar atmosphere.
We made reservations via OpenTable reservations but when we arrived the hostess said they don't use the Open Table application. Good thing there wasn't a crowd and we were seated immediately for a party of 8.
They were closed after I spend $20 on uber to get there