Chalet

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1. OT

   OpenTable Diner

   Los Angeles

   1 review

   vip
   1.0

   1 review

   Dined on January 21, 2023

   overall1food1service3ambience3

   Sadly, not what it used to be. Mediocre food. Last year, it was great, amazing courses, cocktails and overall service. We had such warm memories, so we came back for Chicago restaurant week. And it was a subpar experience. They had a pre-fixed 4-course menu with really basic choices (e.g. Mac and cheese). Food was plain, poorly cooked. They even didn’t have the desert which was supposed to be our 4th course. For that “inconvenience”, They’ve substrated just $5 total (!) for 2 people (me and my husband didn’t get the desert). Never going back 👎🏻

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2. OT

   OpenTable Diner

   Chicago

   1 review

   vip
   4.0

   1 review

   Dined on January 15, 2023

   overall4food1service3ambience3

   We had a brunch book and they only had 5 dishes available. Avocado toast looked very sad, food overall was not great. Probably not going again - they upgraded the avocado toast and burger after we complained

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3. OT

   OpenTable Diner

   Chicago

   8 reviews

   vip
   2.0

   8 reviews

   Dined on January 15, 2023

   overall2food2service3ambience3

   There were a lot of menu items missing and the menu wasn’t very big to begin with

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4. MW

   MarkW

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on January 13, 2023

   overall5food5service5ambience5

   Great happy hour, service and drinks were on point. Judy has a wonderful personality

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5. OT

   OpenTable Diner

   Chicago

   1 review

   5.0

   1 review

   Dined on January 11, 2023

   overall5food5service5ambience5

   Such good food and great price for the happy hour. Love this place!!

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6. AB

   AbbieB

   Chicago

   18 reviews

   vip
   3.0

   18 reviews

   Dined on January 8, 2023

   overall3food4service2ambience2

   Went here for brunch with some friends on a Sunday 12:45 (5 people). We arrived on time and it took our waitress 30 minutes to bring us a water and then another 15 to take our order. It wasn’t super busy. After an hour we finally got our drinks, and second carafe of water. We ended up ordering a second drink as soon as the first came just to make sure we’d get another before the end of our meal. Waiters/buddy boys were literally running up and down the stairs. Not sure if there was a staffing issue, nothing was ever said and nobody apologized for the wait we were having. There were multiple ex wait staff in our group and we all agreed that if someone had just apologized for the wait or kept us updated on the drinks and meal we would have been much happier with the experience. Nothing was comped and a few items even came out incorrect but our party was too afraid to say anything because we had already been waiting so long. Food and drinks were great, but overall experience was ruined due to lack of communication and wait time. Was very excited to try this place but sad to say I don’t think we will be back.

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7. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on January 7, 2023

   overall3food3service1ambience3

   We came here to surprise a friend for her bday and the service was pretty terrible. First we ordered a champagne tower which took almost 25-30 min to come out and was basically 4 tiny glasses of juice and a few tiers of oranges and blueberries. It was almost impossible to get a hold of staff to order. Once we did order our food- they brought out everything but two peoples orders which did not come for another almost 20 min in which we kept having to ask about it. The food that came first was also cold upon arrival. Being polite we waited for others food as well before eating our own thinking it would be a few min and all sat hungry for 20 min waiting for literally simple eggs and toast to come for others. We ordered a second “champagne tower” which also took 25 + min in which they brought out a literal bowl of fruit and few tiny carafes of juice and said they “didn’t have the tower”. They did not comp us. Still charged us 60$ for just a simple small bowl of oranges and blueberries and 4 super tiny flutes of juice. They didn’t offer to refill any of the juices and we had to hunt people down. The service was pretty poor, food decent but cold, and the gimmick of brunch towers wildly overpriced and underwhelming. The place is cute and has potential but sadly the service and overall experience was underwhelming.

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8. OT

   OpenTable Diner

   Chicago

   2 reviews

   vip
   5.0

   2 reviews

   Dined on January 2, 2023

   overall5food5service5ambience5

   Love the music, cocktails, aesthetic and amazing bartenders ! Best place to enjoy time with friends

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9. OT

   OpenTable Diner

   Chicago

   1 review

   vip
   1.0

   1 review

   Dined on January 1, 2023

   overall1food1service1ambience1

   Horrible experience ! Restaurant was apparently closed and did not let us change our reservation !

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10. OT

    OpenTable Diner

    Chicago

    5 reviews

    vip
    5.0

    5 reviews

    Dined on December 29, 2022

    overall5food5service5ambience5

    I went to check out Chalet on a Wednesday night. We were immediately greeted and escorted to our seats by the assistant manager Trabian. The service was immaculate and our bartender Morgan made us some of the best smokey old fashions in town. Both Trabian and Morgan were knowledgeable about the menu and made very good recommendations. Throughout my visit I felt like the team was very intentional about making the experience ultimate and I highly recommend Chalet to anyone looking to have a good time.

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11. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 19, 2022

    overall5food5service5ambience5

    Chalet was a great experience. We tried their new Pork shank and braised chicken dishes and they were both mouth watering. The cocktails and friendly staff were also great! High recommend.

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12. OT

    OpenTable Diner

    Chicago

    1 review

    1.0

    1 review

    Dined on December 18, 2022

    overall1food3service3ambience3

    $6 for watered-down coffee and $14 for a little piece of avocado toast?! Overpriced. Some of their menu items were not even available. The only thing that place has going are basic girls posting about it on TikTok.

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13. OT

    OpenTable Diner

    Milwaukee

    1 review

    5.0

    1 review

    Dined on December 17, 2022

    overall5food4service5ambience4

    Sydney made my entire experience! Food and drinks were great, but our server elevated the entire experience. I felt like we were friends for the evening. Couldn’t speak more highly of Sydney and the Chalet!

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14. HH

    HopeH

    Chicago

    2 reviews

    1.0

    2 reviews

    Dined on December 11, 2022

    overall1food1service1ambience2

    Servers were drunk and kept harrassing/bothering us while we were eating and each time we got up to go to the restroom. Menu online didn't match what was provided in the restaurant and had significantly less options. Overall poor experience and would not go back.

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15. BZ

    BridgetZ

    1 review

    1.0

    1 review

    Dined on December 10, 2022

    overall1food1service1ambience1

    I made a reservation 2 weeks in advance thinking that the restaurant Chalet has a Vegan burger that I could eat. Not only did the restaurant not have a vegan option, they did not update their menu to reflect the food that is available. The waitress also informed my friend that their were no onion rings and that both the Vegan burger and onion rings are no longer part of Chalet's Menu. The worst part was when the waitress asked my friend if she still wanted a smash burger to eat knowing that I could not eat the Vegan version that I wanted. It was the most uncomfortable experience ,especially when the staff at Chalet does not care who they infuriate nor do they care what they say to their customers. Chalet is an example of bad business

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16. OT

    OpenTable Diner

    Chicago

    1 review

    vip
    1.0

    1 review

    Dined on December 4, 2022

    overall1food1service1ambience1

    Terrible, didn’t have full menu and then once we ordered they waited 45 mins to tell us they didn’t have all the ingredients to make our meals. Waiter was drunk helping us only offering us shots for not having our meals. Wouldn’t recommend.

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17. M

    Maria

    1 review

    1.0

    1 review

    Dined on December 4, 2022

    overall1food2service2ambience1

    The dinner and appetizer menu advertised on the website was not available. There were two entrees and three appetizers available. The drinks were average and the cost was extremely high. The website boasts an apres ski ambiance and unfortunately, that was not the case either.

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18. OT

    OpenTable Diner

    Pittsburgh

    1 review

    vip
    5.0

    1 review

    Dined on December 3, 2022

    overall5food5service5ambience5

    The drinks and food were to die for, especially during happy hour!

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19. p

    patty

    Chicago

    1 review

    5.0

    1 review

    Dined on December 2, 2022

    overall5food5service5ambience5

    The happy hour menu was very good and tasted amazing

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20. K

    Kieley

    Chicago

    1 review

    vip
    3.0

    1 review

    Dined on November 30, 2022

    overall3food5service5ambience1

    We were seated next to the window and it was absolutely freezing!

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21. G

    Go12345

    Chicago

    12 reviews

    vip
    3.0

    12 reviews

    Dined on November 27, 2022

    overall3food3service3ambience3

    ok service, good french nutella toast, warm cosy spot, brunch menu

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22. JA

    JACKIE

    1 review

    3.0

    1 review

    Dined on November 19, 2022

    overall3food4service1ambience3

    Food was good, but disappointed in the service. Restaurant was not full at all…yet it took a while for us to see a server. Ordered drinks and apps/meal — we were halfway done with our meal by the time we actually got our drinks.

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23. J

    Jeannie

    1 review

    2.0

    1 review

    Dined on November 12, 2022

    overall2food2service2ambience4

    The atmosphere is very nice but the food looks better than it tastes; and although our waitress was nice, the service was subpar.

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24. a

    anthony

    Chicago

    15 reviews

    vip
    5.0

    15 reviews

    Dined on November 12, 2022

    overall5food5service5ambience5

    Both Anthony and Judy are the most amazing bartenders. They make us feel as though Chalet is our second home. Great food, great peeps and great service!

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25. F

    Foodenthusiast

    Chicago

    7 reviews

    vip
    5.0

    7 reviews

    Dined on November 11, 2022

    overall5food4service5ambience5

    We went for happy hour and we were not disappointed. The drinks were made perfectly and were definitely worth the value. My only con was I wish they had more options for flatbreads. We were looking forward to it but they only had meat options, and both of us are vegetarian. Otherwise, it was great! The fries were DELICIOUS!

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26. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on November 6, 2022

    overall2food4service1ambience2

    The service sucked, but the manager Michael was great and really helped make our experience better. The food was good, however they kept running out of things but not telling us.

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27. BF

    BFull

    Chicago

    2 reviews

    vip
    5.0

    2 reviews

    Dined on November 5, 2022

    overall5food4service4ambience5

    Happy hour was popping! Because it's only an hour, the drinks and food took a little longer to get out so make sure you order everything all together.

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28. OT

    OpenTable Diner

    New England

    3 reviews

    vip
    4.0

    3 reviews

    Dined on November 4, 2022

    overall4food4service3ambience3

    Great happy hour!

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29. AP

    AnnaP

    Chicago

    2 reviews

    vip
    5.0

    2 reviews

    Dined on October 29, 2022

    overall5food5service5ambience5

    Always love Chalet! The espresso martinis are bomb!

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30. OT

    OpenTable Diner

    Chicago

    1 review

    1.0

    1 review

    Dined on October 16, 2022

    overall1food1service1ambience2

    Had high expectations but was very DIRTY. Hair and crumbs on the table, chair, and unclean glassware and dishes with previous food debris. Resto didn’t care when brought to their attention. Ended up leaving to dine somewhere else. Save your money for a better experience.

    Report
31. JR

    JillR

    Chicago

    3 reviews

    vip
    2.0

    3 reviews

    Dined on October 16, 2022

    overall2food2service3ambience3

    Food took a very long time, was cold and came out separately.

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32. OT

    OpenTable Diner

    Chicago

    1 review

    vip
    1.0

    1 review

    Dined on October 15, 2022

    overall1food2service1ambience3

    Very poor service, below average experience from start to finish. Wanted to order dinner but server disappeared.

    Report
33. KK

    KaylaK

    Chicago

    1 review

    4.0

    1 review

    Dined on October 13, 2022

    overall4food3service2ambience5

    Drinks, food, and ambience was great. The hostess was a tad rude. The service was very slow.

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34. OT

    OpenTable Diner

    Houston

    1 review

    4.0

    1 review

    Dined on October 9, 2022

    overall4food3service4ambience4

    I got the flatbread, which was a little too sweet for my taste. I think it would benefit from either some more goat cheese or less fig.

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35. PC

    PrincessC

    1 review

    5.0

    1 review

    Dined on October 8, 2022

    overall5food5service5ambience5

    Very great brunch spot. Enjoyed the champagne tower

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36. CO

    ChazzyO

    Chicago

    9 reviews

    4.0

    9 reviews

    Dined on October 1, 2022

    overall4food4service5ambience4

    Hip River North Bar w/real Kitchen. Came for the FOS, which was OK.

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37. UU

    UnknownUser822

    1 review

    2.0

    1 review

    Dined on October 1, 2022

    overall2food1service1ambience4

    I should preface this by saying I never leave restaurant reviews and have had a lot of poor restaurant experiences, but had to after coming here- I’m not sure if they were having an off day but I wouldn’t recommend based on my recent visit to Chalet. My friends and I stood at the host stand and weren’t acknowledged for a good ten minutes although we saw the restaurant staff standing behind the bar doing what appeared to be nothing. After we were seated, we wanted to order the mimosa tower (which seems to be an item their known for, and part of the reason we came), but apparently the chef who cuts the fruit for the tower wasn’t going to be there for another half hour and they didn’t know if they even had the fruit in the first place. Mind you, our reservation was early (before noon), so why are you running out/not able to serve fruit so early? They were also out of avocados. After we were served our food, several people in my party were missing different components of their meal. The food was also cold. Lastly, when our mimosa tower was promised to be done in a half hour, we didn’t even get it till almost the end of our meal. Also our server just didn’t seem interested in stopping at our table (I very much acknowledge short staffing as an issue, however she was serving other tables around us adequately). Overall, I’m not happy that I spent money here.

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38. AP

    AbbiP

    Omaha

    3 reviews

    vip
    2.0

    3 reviews

    Dined on October 1, 2022

    overall2food1service3ambience3

    Very limited menu which wasn’t stated on the online menu so weren’t aware of it till seated. Food was cold when it came out, however they did warm things up when asked. Overall, didn’t feel like the value for money spent was worth it.

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39. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on October 1, 2022

    overall4food3service4ambience4

    Fun but they were clearly understaffed, it took 30+ minutes to get a beer and almost an hour for a burger when we were seated directly next to the bar. All servers were extremely nice and comped a drink for the wait. Very loud but fun atmosphere. Awful gluten free options. Fun for a drink with the girls but was not overly impressed.

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40. OT

    OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on September 24, 2022

    overall5food3service5ambience5

    Brunch menu was super limited. But I would go back from lunch or dinner menu! Great espresso martini and great service all around :)

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