Castaway - Burbank
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
Service was bad!!! Food was ok at best. The view is amazing but for the price, the only thing i had that was good was the alcohol which its hard to mess that up.
Fantastic! Amazing table with a view, great service and fantastic food. One of the best dining experiences I’ve ever had.
Fabulous food, great service and wonderful views, Castaway always delivers! We had the Pink Brick, the Progressive, the Lamb Chops, and the Ribeye, all were delicious! The cocktails were also wonderful…try the Belle and the Shiso Vain. Highly recommend this restaurant!
I’d recommend for brunch, but not dinner. Food was mediocre and service was terrible. Been there once before for brunch and had a good time. Dinner was the complete opposite.
Incredible! We loved everything about this place.
Took the original guy 20 min just to greet us and bring us water. Then another 20 to see a server and order a drink. He was not attentive and did not give refills until we asked multiple times for refills on waters.
The food and ambiance is always wonderful. Just very disappointed in how bad the service was.
Food was sent back due to not being prepared correctly.
Services was eh.
They really need more waiters as the attention to the tables is lacking.
Love Castaway - dont think I've ever had a bad experience and the servers are always top notch. However this time, our table outside was EXTREMELY close to one of the booths to a point where the guests at the other table would bump into my chair often and it felt like i was struggling to feel like i was having dinner with my table as the other guests were so extremely close.
Too many people. Food taste not good
Best restaurant ever!
We brought a bottle of wine. Corkage fee I found online was $15, but we were charged $35 (ouch!).
The food was just okay. Nothing memorable about the meal. I was curious to try the 50/50 potatoes but they were just mashed 100% in my opinion.
I also specified in my reservation that it was a birthday celebration but we did not get any special treatment or acknowledgement for it. I didn’t feel right reminding them in front of the birthday person so it went unnoticed sadly.
Server took our order and then never came back, I had to flag down another server about 70 minutes later and told her that we haven’t seen our waiter on over a hour. When we finally got our food within minutes but by then it was cold. Also we were seated outside, which is really nice during sunset but once it gets dark it’s really hard to see what’s on the table, had to use the flashlight on my phone to light up our table.
Amazing food and beautiful sunset views!
Great view , Amazing food and super great waitress
Servers took too long to come and food was all late to arrive. Thankfully all of the food tasted good. We always come back but will not continue to do so if poor service continues.
I hadn’t been here in a few years. The remodel they did is terrific and they’ve really stepped up their menu! We had a wonderful brunch.
Always stunning the service its unbeatable 🤍🤍🤍
Wonderful experience, waitress was amazing,view was awesome, will return soon
This spot is stunning! The view is breathtaking, and our server was outstanding. The food was also exceptional. I would love if there was an option to reserve outside, because we made a reservation but had to wait an extra 30 minutes for a table outside. Other than that, it was a very memorable experience!
Great service but the food is okay. Not great for the price we’re paying
I made reservations for my fiancé’s birthday. Our reservation was made for 6:45pm, we were not seated until 7:05pm. We went to have the experience of a nice intimate outdoor celebration. Unfortunately, that was not our experience with the place. Due to us not being seated on time, we missed the sunset and we were not seated in the location I asked for prior to coming. Parking there while the establishment had a private event was a nightmare as well. After our dinner was over, we waited 15mins for a shuttle that did not come. We had to walk down the hill to get to our car. My fiancé and we made the best of it. However, I did not enjoy the Castaway experience like I thought we would.
Beautiful view of the city and stars. Alexa was amazing at hosting our table. She was so warm and welcoming! She recommending the Pink Brick which is now my ultimate favorite. Thank you for a great night
I came early to tell the hostess that we would be willing to wait for an outdoor seat with a good view. They placed us at a table against the building in the back corner. Which was physically a hot area, was too loud with the music, and had awful view. I then asked the waiter if we could move, and they did not move us. This is disappointing since this was my mom’s meal she was most excited for in her visit to Los Angeles, and we wish we were treated like more valued customers. Also, our shrimp cocktail did not come out with dry ice, while all of the tables around us had their smoking with dry ice when it came to their table.
I hope this helps others decide but this was our experience. Tables were about 2 ft apart. You had to lean over every time someone walked by your table whether it was staff or other customers going towards their own table bc they had to walk by and basically brush up against you. The food was bland and our steaks came out cool, not even warm. The waitress was so overwhelmed we saw her 3 times the entire meal. Overall for the price I at least expected descent food however this poorly failed all expectations. Will never visit this restaurant again.
Salmon and Chilean see bass were great. Great staff and service
Our waitress Jana was AMAZING!! gave awesome recommendations, great attitude!
Our favorite place. The view is amazing. Food is to die for! Everything on the menu is delicious.
The ambience and service were really great but I don't think it's entirely worth the price for the food. Also, if you're looking to have special requests for an event or your reservation, don't even bother because they don't care about your requests.
Very good place. Good place for outside dining and has a beautiful view.
Atmosphere is great and food is excellent.
It's perfect for any occasion.
This spot is truly wonderful, and the views/vibe are amazing. The ambiance alone means this place could get away with mediocre food and drinks, but then the fact that they have an outstanding menu and cocktails elevates the entire experience. HIGHLY recommend the cauliflower, charcuterie board, and the bone-in ribeye. Additionally, our server, Jana, was beyond delightful - so helpful and energetic in a way that made her a bright spot in an already wonderful experience.
Amazing food. Amazing drinks. Amazing service. Amazing views. It’s so rare to eat somewhere where every single thing you get is incredible. Well worth the expensive price tag for a special occasion.
Inventive and delicious drink and food menus. Amazing atmosphere. Really attentive and knowledgeable service. An overall special experriencer. HIGHLY recommend!!!
It was our first time at Castaway. We celebrated my husband’s birthday. The food was amazing and the service was wonderful! We will definitely come back to Castaway!
Beautiful views and ambiance! Staff was super friendly and made our visit a great experience! Will be back soon!
It was very nice. Good food and service with beautiful ambiance.
French fries were served cold, chicken sandwich was meh.
It was our anniversary and a friend told me about this wonderful site seeing place. We get here and come to find out the food and the drinks were amazing. Definitely worth every penny.
We dined on a Thursday evening. Our server Tatyana really made the experience with amazing service and great energy. The Progressive steak was delicious as well as the cocktails and cream corn side dish. Definitely a must do when in the area.
You can order delivery directly from Castaway - Burbank using the Order Online button. Castaway - Burbank also offers takeout which you can order by calling the restaurant at (818) 848-6691.
Castaway - Burbank is rated 4.5 stars by 5458 OpenTable diners.
Castaway - Burbank does offer gift cards which you can purchase here https://srcloyalty.myguestaccount.com/guest/egift.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.