Castaway - Burbank
Support Castaway - Burbank during COVID-19
Safety precautions
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Popular dishes
SHORT RIB BENEDICT
Poached Egg, Hollandaise, Waffle, Herb Roasted Tomato, Grilled Asparagus
5 reviews
CHICKEN AND WAFFLES
Crisp Chicken Breast, Roasted Honey Sriracha Glaze, Smoked Maple Syrup
4 reviews
CALAMARI
Citrus Buffalo Sauce, Tempura Peppers and Onions
3 reviews
Received notice on 25 November to verify my reservation for next day. I did so and it was acknowledged. On the 26th, I come to find out they are closed. Nice job, guys. What kind of a review do you think you deserve?
Hello Woodrow, We apologize for the miscommunication. Unfortunately, due to the new LA County COVID-19 mandates, we are closed until further notice. We hope to see you again soon. Best, Cindy Quan Assistant General Manager
I love bringing people to this location for the view , food , and the overall atmosphere. This time I was EXTREMELY disappointed. I had this reservation for about 3 weeks or more and I specifically put in a request to be seated in a certain area. As I understand request can't always be guaranteed , it was frustrating to be told , there was a 2 hour wait with a reservation and that I couldn't be seated by the section I requested even though it was open , as they were saving it for another customer..... So I was wondering what makes that customer more special as I also put in a request and had an earlier reservation and I was told by the manager they were "VIP". I was not aware that this restaurant had VIP priority. With that being said , my party also had to wait over an hour for our food , when there is a 90 minute seat time. Many people , including the VIP that came after us were given their meals , drinks ,etc. before my party was even approached. It was not a great feeling and it sucks because I really liked this restaurant.
Thanks to Kyle for everything he did to make our dinner special and I appreciated his patience with my in laws at the moment of ordering. He was so great that my in laws felt comfortable to make jokes with him all night. Thank you all for staying safe and make sure everybody are having a great time!
It was a fantastic evening! Can't wait to go back.
I went there for my birthday. We sat outside and watched the sunset while eating a beautifully prepared meal. I am gluten-free and they had many menu options and were willing to make substitutes to accommodate me. I would recommend this restaurant and will visit again myself.
Anniversary
Great food, ambience, and view! Definitely recommend this place!
Food was okay. Server was very nice. Service overall was good. We got to choose from two types of seating and we chose outside lounge
My 33rd birthday
Spectacular ambience!
Food, service and view!
Will go again.
The view was splendid and the food too. We sat by the fire pit and enjoying the view
I was at Castaway to celebrate my birthday this past Saturday and I gave them 5 stars across the board because everything was absolutely Fabulous! Guess what? We will be back!
we just celebrated our 5th year anniversary on saturday. the place is just wonderful. despite the pandemic this was a perfect gateaway for a moment. The ambience and food amazing. thank you castaway for a wonderful experience will be back soon.
loved the dining experience, location/view was outstanding... i hated limiting our dining time to 90 minutes, but i get it... covid dining. i hope Castaway doesn't make a habit of limiting your guest's time spent dining at your establishment...
Was amazing view with great food and the prices were just right. And service was great!
Hostess very rude. Manager sided with hostess as "She is one of our best and i back her up anyday" We got up and left, sat us at 9pm and our reservation was at 8pm. And they did not care, they made a bar outside so people can waste their money while waiting, almost as if they want people to wait so they can order a drink. I will never come back and i will of course be sharing my experience to friends.
0/5 stars.
Hi Cory. On behalf of the Castaway Team, we apologize for the experience that you had with us. Unfortunately due to our company policies, any specific seating area is not guaranteed and can be an extended wait past the reservation time. Best, Cindy Quan Assistant General Manager
Castaway was a delightful experience. The food, service and the overall atmosphere was positive with great attention paid to sanitation and COVID safety.
Hidden gem, one of the best places in LA county, you won’t be disappointed.
The food is good and the ambiance as well, however there is a clear shortage if waiters.
Great ambiance!
Good view . They don’t have more options in their menue . Their price is too much for that kind of stuff
Not the place to go for lunch !! Menu was a fraction of what’s offered for dinner. Especially the cuts of steak. Otherwise one of the best views in Los Angeles !! Dinner is amazing
They were out of a couple of things at the bar. The waiter seemed new as he could not answer several questions. But overall it was great.
It was good
As always, the food was excellent, and the view was spectacular!
First time coming here for my husband’s birthday
Everything was great the food was amazing the view was beautiful everything would’ve been perfect except the last part of our night we were about 12 in total dining in so we spent a good amount at this restaurant after paying the bill and walking out of the restaurant a waiter comes looking for us saying we owed from our bill he said we owed about $101. I was a little appalled due to the fact that We already had paid a specific amount so I went back to speak to the waiter regarding the remaining fee he begins to mumble and say that it was a error and said he did not understand the receipt. I’m sorry but I don’t work there but I fully understood the receipt it looks like we only owed about $17 or so because we split it three ways and their machine did do it differently but it was still be around $17. Where did he get $101 from is my question one and second of all if he answered right away saying it was an error why did he not come looking for us just how he did the first time when he tried to come look for us owing $17 but not looking for us when he clearly was over charging us and taking about $120 And The waiter taking it out from his personal wallet, I’m sorry but to me that was very unprofessional and very odd that it was already in his personal wallet.
Mind you we did talk to the manager regarding this ( receipt balance ) but i n no way or form did he say anything or apologized for overcharging us and ruining the night just a little bit.
Went for happy hour and stuck to the happy hour menu to keep it affordable. Food items are delish, just wish there were a few more items on it.
My wife and I on our wedding anniversary had a great time at Castaway. Seated on time with fantastic view of sunset on the patio. Food and drink delivered in good time by server Trent. The mushroom pasta and roast chicken entries were excellent. The food and cocktails were expensive but fitting for our occasion. We would love to come back for another special occasion in the future.
I have been here so many times in the last couple of months. The staff and management team are very professional and polite. Stellar customer service. With the beautiful views, good food and amazing drinks this is my new go to spot in LA County.
Very disappointing experience. My family has been coming here for over 20 years! The location and views are beautiful but wow has the food gone downhill!! The salmon was fishy, was sent back for the sea bass...so salty that only a few bites could be tolerated. Ribeye was way overcooked after asking for medium. Not a hint of pink. Waitress offered to have it redone which had some sitting and waiting while others ate. Steak came back again way overcooked and this time full of fat! For a $50 steak it should have been amazing! The pasta was strange and granted it was eaten by my teen but had a very odd taste/combination. Even the appetizers weren't good. We absolutely love the cauliflower but this time it hardly had any sauce and was different. the waitress admitted they had a new cook and have had some "issues " with what they've put out! The mozzarella black sticks were probably the worst of it. Completely unedibile. We didn't want to be a pain and complain about everything but it was a pretty awful meal for our party of 5. We were there celebrating a birthday and I was embarrassed to have brought everyone there for this type of meal.
Overall great experience. Food was amazing! Our waitress was awesome!
The staff made my mother’s birthday an amazing experience. Our server was amazing! The food was delicious and the view was extremely beautiful!
Dinner here was one of the most romantic, delicious dinners I’ve ever had. My boyfriend and I were celebrating his new job and they made it so special for us. We were so well taken care of. Great service! The food was some of the best I’ve had ... in particular, the 35 day aged Ribeye steak and the mushroom pasta!!! the ambience was stunning as well, and they accommodated us as we asked to be sat by the fire 🔥 and actually got our own little VIP area ... Also, let it be stated that I’m wildly in love with him so it couldn’t be have been a bad night if we tried... but still ;)
One of the best dining experiences I've ever had. The food is incredible and the service is even better!
A real surprise, a very beautiful restaurant. We took my son for his 40th birthday. We all enjoyed so much.
Beautiful location and views. Food was excellent. They are doing a great job with COVID protocols and safety. We will definitely be back.
Birthday brunch
I was celebrating my wedding anniversary and Doneghie?? I apologized for the wrong spelling but she was fantastic!! I’m visiting next Tuesday with my in laws I hope we can see her again. Thank you all for being safe!
Absolutely love this place! The food is superb and the staff never seems to disappoint!
Great birthday brunch !
FAQs
Castaway - Burbank offers takeout which you can order by calling the restaurant at (818) 848-6691.
Castaway - Burbank is rated 4.5 stars by 3608 OpenTable diners.
Castaway - Burbank does offer gift cards which you can purchase here https://srcloyalty.myguestaccount.com/guest/egift.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.