Castaway - Burbank

4.5
4375 Reviews
$30 and under
Steakhouse
Indoor & Outdoor Dining are Open! We are open for Dinner every night, Lunch Thursday and Friday and Brunch on Saturday & Sunday. Takeout & Delivery are available too! Castaway has curated a whole new fine dining experience from the meat dry-aging room, floor-to-ceiling wine cellar, charcuterie station, to the breath-taking views of the valley and Los Angeles, Castaway is ready for its premiere. Our seasonally-inspired, steak-forward menu features interesting cuts of meats from top-notch butchers including Cape Grim, Revier Cattle Company, a raw bar, vegetable-centric sides and build-it-yourself charcuterie boards. Our Special Events office is now open and booking future special events, Monday - Friday from 9am to 5pm! Email CastawayBcatering@srcmail.com for a virtual tour. Located in Burbank and overlooking Los Angeles, Castaway offers spectacular views, unparalleled service, contemporary cuisine, customized event planning and stunning, newly renovated indoor and outdoor event spaces.

Support Castaway - Burbank during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
What 4375 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.5
service
4.7
ambience
4.3
value
Noise · Moderate
87% of people would recommend it to a friend
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PB
PolarBear1965
Las Vegas
9 reviews
Dined 8 hours ago
Overall5food5service5ambience5

Nice view and great food selection.

OT
OpenTable Diner
Los Angeles
1 review
Dined a day ago
Overall3food4service3ambience4

Mother’s Day

A
Alexand
Los Angeles
1 review
Dined 2 days ago
Overall2food3service1ambience1

This is the second time I’ve came here and it’s the same bad experience. I wanted to give this place a second chance but the service was horrible. We didn’t get drinks till 20-25 min later from being asked, mind you it wasn’t busy. Drinks were actually good once they arrived to our table. Starters were good and okay timing. For dinner we got steak and sea bass, and sides. Both entree’s came out late and cold to our table. Our sides never arrived until we asked about them and sent back food bc it was cold. HORRIBLE service! Will never come back! This restaurant relys too much on view and not on the service which does not make this place worth it. You’re better off going to Fleming’s and get a great service and great food or other rooftop bar in Santa Monica like elephante. Do not wastes your time or money her, extremely disappointed.

G
George
Los Angeles
1 review
Dined 2 days ago
Overall3food1service2ambience4

Nice view of the Valley but that was the only good thing. Food is horrible. Service is bad. We had an appointment at 7:15, got in after 8:00 waiting outside standing in the wind. Will not repeat.

OT
OpenTable Diner
Cincinnati
1 review
Dined 2 days ago
Overall2food3service4ambience2

Only go here for drinks and the view. The 35 day aged ribeye was subpar. The only food we enjoyed were the oysters. Drinks were great though. As far as the view, good luck being seated inside where the views are- we were seated outside without the views instead. It seemed like they prioritized people who were dressed up for the night. I just threw on a thick hoody because it was cold. PS it’s just Burbank, no need to dress super classy.

All in all, food is subpar. As the rest of my friends said also, just go there for some drinks, appetizers, and the view (if you’re lucky).

OT
vipOpenTable Diner
2 reviews
Dined 2 days ago
Overall5food5service5ambience5

Emerson our server was incredible and made excellent menu suggestions that made our evening. Highly recommend sitting outside, bring a jacket. The view is worth it.

OT
OpenTable Diner
Orange County
1 review
Dined 3 days ago
Overall3food5service5ambience5

The hostess were very rude and not nice, and would definitely not go back. But the waiter was so nice and super sweet.

OT
vipOpenTable Diner
Orange County
1 review
Dined 3 days ago
Overall5food5service5ambience5

Great experience

JP
JoseP
1 review
Dined 3 days ago
Overall4food5service2ambience4

Food was great, ambiance was nice except that when we asked for an alternate seating location, host was not very receptive. We asked how long before an outside table was available and his response was: "I don't know". This didn't make too much sense since there's a 90 minute seating limit.

BB
BrittanyB
Las Vegas
1 review
Dined 3 days ago
Overall5food5service5ambience5

Out group had a great experience at Castaway celebrating a birthday. The host was able to accommodate our request for patio seating where we enjoyed the sunset over the hills. Highly recommend.

OT
OpenTable Diner
Los Angeles
1 review
Dined 3 days ago
Overall5food5service5ambience5

Very good 🤝

MG
MarioG
1 review
Dined 3 days ago
Overall4food4service5ambience5

Nice view good atmosphere and service, music was also nice

LB
LeleB
1 review
Dined 4 days ago
Overall2food3service1ambience2

Food was rushed so was the service they were rude amd the lobster tail tastes FISHY

D
Dora
1 review
Dined 4 days ago
Overall1food1service1ambience2

Honestly I was very disappointed. I was looking forward to celebrating my birthday and service was terrible. The waitress literally told me she was too busy to take a picture of me with my family when I asked her if she would please do it. She said maybe if she had time when we were done. Other stuff happened, I’m just very disappointed.

OT
vipOpenTable Diner
Los Angeles
9 reviews
Dined 5 days ago
Overall5food5service5ambience5

Family got together to eat a meal. The staff was very nice. Most important pandemic protocol is a must. I was glad to see tables sterilized and cleaned. I also am happy to see staff wearing mask and face shields.

The food is amazing. I had salmon, cauliflower and broccoli. Food was simply perfect. This was my second time coming in the past 3 months.

OT
OpenTable Diner
Los Angeles
2 reviews
Dined 5 days ago
Overall2food5service2ambience2

Castaway is where I went on my now husband first date. Every year we come here for our anniversary. This year being our 4th year in a row. Definitely reconsidering this tradition. Last night was nothing more than a ok experience. Had reservations at 6:45 pm did not get seated till 7:15. Got seated by the bartender who was also our server. Got a really fun drink that came in a treasure chest but that fun only lasted like 5 minutes until all the water from the melted ice was leaking from the box all over the table and on to the menu which were now unreadable. Could not flag down our waiter because he was stuck behind the bar making drinks. Keep in mind we were only allowed to enjoy 90 minutes at this establishment. It took our waiter or bartender one hour and 10 minutes just to take our order. The guy was sweaty, dirty, not attentive and definitely was in a rush. He had ranch all over his shirt and was really grossed out by him touching and bringing our food. Never checked on us. Never got our drinks refilled. Never did we see a floor manager to express our concerns. Honestly we felt like we were at a Apple B’s with a view. Thank god the food was delicious but in all honesty I think the manager needs to clean up the staff or give them the proper training.

WI
WILLIAMC
Los Angeles
1 review
Dined 5 days ago
Overall5food5service5ambience5

Daughter's 21st Birthday !!
Food ...View. and atmosphere all at Castaways ...
Shout out to my Waiter Gustavo ... I made you work and you were Stellar !
I will be back !!

SG
SalvadorG
1 review
Dined 5 days ago
Overall5food4service4ambience5

Very nice place with an excellent view. Very clean as well.

W
Wastedlandcheryl
Hawaii
3 reviews
Dined 5 days ago
Overall5food5service5ambience5

Such a lovely time at Castaways! Saw it on Unprotected Sets the stand up comedy show they filmed there during Covid. Had never been and wanted to go. Great view, great waiter, great food... the cheese plate and oysters were so good. Going back soon!

SL
SandyL
New England
1 review
Dined 5 days ago
Overall5food5service5ambience5

The service was great. Drinks and food were delicious. I recommend outdoor seating to see the beautiful view.

OT
OpenTable Diner
Los Angeles
1 review
Dined 5 days ago
Overall5food5service5ambience5

I brought my girlfriend here for her birthday and she was so pleased with the food, service and atmosphere. Steak melted in my mouth like butter, drinks were amazing and the crab cakes are to die for. We had a wonderful time. The castaway experience was very warm & welcoming. We will definitely be back soon

M
Miguel65
Los Angeles
1 review
Dined 5 days ago
Overall5food5service5ambience5

It was a birthday celebration for my parents and they loved every bit - great food, beautiful location & very nice server Trent.

OT
OpenTable Diner
1 review
Dined 6 days ago
Overall4food4service5ambience4

Meh vibes!.

Report
OT
OpenTable Diner
1 review
Dined 6 days ago
Overall5food3service5ambience5

Everything was good but our food was more on the colder side then being straight from the kitchen hot.

f
vipfern
Los Angeles
43 reviews
Dined 6 days ago
Overall4food4service3ambience4

It was great to be back to this gorgeous location but just thought the food and drinks were overpriced. I'm a true believer in get what you pay for but this was not worth to return any time soon

k
kaeydimaano
1 review
Dined 6 days ago
Overall5food5service5ambience5

Celebrated mom’s birthday here and we love everything. The view was amazing, the service was excellent and the food was great, although a little bit expensive, but overall experience was superb!! Will definitely come back ☺️

PN
PamN
Los Angeles
1 review
Dined 6 days ago
Overall3food3service1ambience2

We were celebrating a bday. I requested a outside table & was seated inside. I overheard people without a reservation told they could have outside. I feel this place really carters to a younger crowd. I would not go back because of the service , the quailty & value of the food, & noise level.

J
Jsonic
1 review
Dined 6 days ago
Overall3food3service3ambience3

The music could be turned down just a touch. I found myself having to raise my voice to talk over the music. Also, it would be nice to see more choices on their Brunch Menu. I had a coffee, but it was cold. The remodeling looks good, but the wooden floor felt a bit slippery for my taste in shoes at any rate. Since the Brunch menu wasn't nearly up to par like the dinner menu..., I'd say it was ok, but nothing special.

OT
OpenTable Diner
San Francisco
1 review
Dined 7 days ago
Overall5food5service5ambience5

From the convenient ability to make reservations through Open Table, this restaurants is two thumbs up. Typically I feel that with restaurants you either get one pro and one con, with Castaway it was pros al around. The service was superb, from the attention that Hugo (our server) provided to the quickness of the delivery of food and drinks. Taste of food and drinks was also amazing. Overall, I suggest this place and go all out.

B
vipBck1234
Denver
3 reviews
Dined on May 1, 2021
Overall4food4service5ambience3

Good food, nice location.
Nothing to do with the restaurant, but the selfie and group photo shoots get to be a little distracting...

B
Brianna
1 review
Dined on May 1, 2021
Overall5food5service5ambience5

This place was amazing i chose this place because i wanted a romantic setting , the view was everything the food was even better but our waiter was amazing ! He made sure we always had what we needed !! I would go back 1000 times and recommend this place doe all couples ! Thank you castaways for a very amazing experience!!

AJ
vipAndrewJ
Vancouver
1 review
Dined on May 1, 2021
Overall1food1service1ambience2

very poor experience with lack of care or attention.

a
alang
1 review
Dined on May 1, 2021
Overall5food5service5ambience5

It was very nice. Service was excellent. As was the food.

EL
EdotLib
1 review
Dined on May 1, 2021
Overall4food4service2ambience4

Entrees were fantastic however the appetizers we ordered, Calamari and Oysters , took almost 45 minutes to come out and were "checked on" 3 different times, which is fine, there were a lot of people there but when they finally did come out, they were brought by someone other than our server. The calamari was no where near warm and the oysters were sitting for so long they should have given a fishing line and hook to pull them from the pool of water that was once ice. There is no doubt they had been sitting there for 30+ minutes because the ice was completely melted and when the server took the bowl from the table, water spilled everywhere. They did not check on it 3 times, the server simply forgot every single time until they were brought out by someone in the back.

AG
AnaG
1 review
Dined on May 1, 2021
Overall5food5service5ambience5

Our waiter was very friendly, polite and attentive. He made our experience a positive one 😊
I don’t remember his name but I remember him telling us that he’s from New York (Hispanic descent); if you can pass this along to his superior; it’ll be greatly appreciated.

OT
OpenTable Diner
Los Angeles
1 review
Dined on May 1, 2021
Overall1food1service1ambience4

Absolute WORST dining experience I’ve had in a very long time. I plan to file a formal complaint on the hostess staff for her unprofessional, rudeness and disgraceful demeanor. I booked my reservation well in advance and waited nearly an hour to be seated upon arrival. There was not a definitive answer on how long I would continue to wait for the table I reserved, and when I asked for updates I was spoken to in the most disturbing manning. I watched this staffer for 45+ mins speak to customers with attitude. I eventually agreed to be sat inside at a booth because there was no clear timing when my table would be ready and once I arrived at the indoor table I was told my husband and I could not sit across from one another in the booth, however if we had others in our party it would be acceptable, but since only two were in our party, we must sit on same side of the booth. We came to celebrate a huge life event and walked out of the establishment before ordering because of how we were treated. The hostess should be removed from the position and an apology should be provided. Do not forgot loyal customers are what keep you and your staff employed.

Castaway - Burbank
Responded 4 days ago

Hello, On behalf of the Castaway Team, I apologize for the experience that you had with us. I am sorry that you felt mistreated by the host staff. It is in our policy that we do not authorize our host staff to give a definite wait time to our guests, however we do allow them to tell our guests how many parties are ahead of them to be seated in the patio. We also do apologize for the seating arrangements at the booth tables. As of right now, the Los Angeles Health Department is not allowing us to seat guests back to back from each other, therefore we have to strategically place our guests on certain sides of our booths. We apologize for the inconvenience that this may have caused. Again, we apologize for the experience that you had with us, and hope that you will give us a second chance. Best, Castaway Management

Report
KG
KhalilaG
1 review
Dined on May 1, 2021
Overall5food5service5ambience5

The best place ever love love love love love love love this place

OT
OpenTable Diner
Atlanta
3 reviews
Dined on May 1, 2021
Overall5food5service5ambience5

Amazing views and great food. The mimosas were an added bonus.

OT
vipOpenTable Diner
Los Angeles
5 reviews
Dined on April 30, 2021
Overall5food5service5ambience5

I love this place!

SL
SierraL
1 review
Dined on April 30, 2021
Overall5food5service5ambience4

I made a reservation 2 whole months ahead of time specifically requesting a patio table and we ended up at a booth inside, right next to a server station. Good news is our waiter was fantastic! And luckily most of the tables around us were quiet for half the time.

FAQs

You can order delivery directly from Castaway - Burbank using the Order Online button. Castaway - Burbank also offers delivery in partnership with Uber Eats. Castaway - Burbank also offers takeout which you can order by calling the restaurant at (818) 848-6691.

Castaway - Burbank is rated 4.5 stars by 4375 OpenTable diners.

Castaway - Burbank does offer gift cards which you can purchase here https://srcloyalty.myguestaccount.com/guest/egift.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Castaway - Burbank