Castaway - Burbank
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
Prime Beef Tartare, Quail Egg, Grilled Bread
PRIME ANGUS SKIRT STEAK 8oz
REVIER CATTLE COMPANY (High Quality, Sustainable, All Natural Angus Beef, Minnesota)
Lump Crab, Grilled Corn Salad, Chives, Peppers, Chipotle Aioli
Nice view and great food selection.
This is the second time I’ve came here and it’s the same bad experience. I wanted to give this place a second chance but the service was horrible. We didn’t get drinks till 20-25 min later from being asked, mind you it wasn’t busy. Drinks were actually good once they arrived to our table. Starters were good and okay timing. For dinner we got steak and sea bass, and sides. Both entree’s came out late and cold to our table. Our sides never arrived until we asked about them and sent back food bc it was cold. HORRIBLE service! Will never come back! This restaurant relys too much on view and not on the service which does not make this place worth it. You’re better off going to Fleming’s and get a great service and great food or other rooftop bar in Santa Monica like elephante. Do not wastes your time or money her, extremely disappointed.
Nice view of the Valley but that was the only good thing. Food is horrible. Service is bad. We had an appointment at 7:15, got in after 8:00 waiting outside standing in the wind. Will not repeat.
Only go here for drinks and the view. The 35 day aged ribeye was subpar. The only food we enjoyed were the oysters. Drinks were great though. As far as the view, good luck being seated inside where the views are- we were seated outside without the views instead. It seemed like they prioritized people who were dressed up for the night. I just threw on a thick hoody because it was cold. PS it’s just Burbank, no need to dress super classy.
All in all, food is subpar. As the rest of my friends said also, just go there for some drinks, appetizers, and the view (if you’re lucky).
Emerson our server was incredible and made excellent menu suggestions that made our evening. Highly recommend sitting outside, bring a jacket. The view is worth it.
The hostess were very rude and not nice, and would definitely not go back. But the waiter was so nice and super sweet.
Food was great, ambiance was nice except that when we asked for an alternate seating location, host was not very receptive. We asked how long before an outside table was available and his response was: "I don't know". This didn't make too much sense since there's a 90 minute seating limit.
Out group had a great experience at Castaway celebrating a birthday. The host was able to accommodate our request for patio seating where we enjoyed the sunset over the hills. Highly recommend.
Very good 🤝
Nice view good atmosphere and service, music was also nice
Food was rushed so was the service they were rude amd the lobster tail tastes FISHY
Honestly I was very disappointed. I was looking forward to celebrating my birthday and service was terrible. The waitress literally told me she was too busy to take a picture of me with my family when I asked her if she would please do it. She said maybe if she had time when we were done. Other stuff happened, I’m just very disappointed.
Family got together to eat a meal. The staff was very nice. Most important pandemic protocol is a must. I was glad to see tables sterilized and cleaned. I also am happy to see staff wearing mask and face shields.
The food is amazing. I had salmon, cauliflower and broccoli. Food was simply perfect. This was my second time coming in the past 3 months.
Castaway is where I went on my now husband first date. Every year we come here for our anniversary. This year being our 4th year in a row. Definitely reconsidering this tradition. Last night was nothing more than a ok experience. Had reservations at 6:45 pm did not get seated till 7:15. Got seated by the bartender who was also our server. Got a really fun drink that came in a treasure chest but that fun only lasted like 5 minutes until all the water from the melted ice was leaking from the box all over the table and on to the menu which were now unreadable. Could not flag down our waiter because he was stuck behind the bar making drinks. Keep in mind we were only allowed to enjoy 90 minutes at this establishment. It took our waiter or bartender one hour and 10 minutes just to take our order. The guy was sweaty, dirty, not attentive and definitely was in a rush. He had ranch all over his shirt and was really grossed out by him touching and bringing our food. Never checked on us. Never got our drinks refilled. Never did we see a floor manager to express our concerns. Honestly we felt like we were at a Apple B’s with a view. Thank god the food was delicious but in all honesty I think the manager needs to clean up the staff or give them the proper training.
Daughter's 21st Birthday !!
Food ...View. and atmosphere all at Castaways ...
Shout out to my Waiter Gustavo ... I made you work and you were Stellar !
I will be back !!
Very nice place with an excellent view. Very clean as well.
Such a lovely time at Castaways! Saw it on Unprotected Sets the stand up comedy show they filmed there during Covid. Had never been and wanted to go. Great view, great waiter, great food... the cheese plate and oysters were so good. Going back soon!
The service was great. Drinks and food were delicious. I recommend outdoor seating to see the beautiful view.
I brought my girlfriend here for her birthday and she was so pleased with the food, service and atmosphere. Steak melted in my mouth like butter, drinks were amazing and the crab cakes are to die for. We had a wonderful time. The castaway experience was very warm & welcoming. We will definitely be back soon
It was a birthday celebration for my parents and they loved every bit - great food, beautiful location & very nice server Trent.
Everything was good but our food was more on the colder side then being straight from the kitchen hot.
It was great to be back to this gorgeous location but just thought the food and drinks were overpriced. I'm a true believer in get what you pay for but this was not worth to return any time soon
Celebrated mom’s birthday here and we love everything. The view was amazing, the service was excellent and the food was great, although a little bit expensive, but overall experience was superb!! Will definitely come back ☺️
We were celebrating a bday. I requested a outside table & was seated inside. I overheard people without a reservation told they could have outside. I feel this place really carters to a younger crowd. I would not go back because of the service , the quailty & value of the food, & noise level.
The music could be turned down just a touch. I found myself having to raise my voice to talk over the music. Also, it would be nice to see more choices on their Brunch Menu. I had a coffee, but it was cold. The remodeling looks good, but the wooden floor felt a bit slippery for my taste in shoes at any rate. Since the Brunch menu wasn't nearly up to par like the dinner menu..., I'd say it was ok, but nothing special.
From the convenient ability to make reservations through Open Table, this restaurants is two thumbs up. Typically I feel that with restaurants you either get one pro and one con, with Castaway it was pros al around. The service was superb, from the attention that Hugo (our server) provided to the quickness of the delivery of food and drinks. Taste of food and drinks was also amazing. Overall, I suggest this place and go all out.
Good food, nice location.
Nothing to do with the restaurant, but the selfie and group photo shoots get to be a little distracting...
This place was amazing i chose this place because i wanted a romantic setting , the view was everything the food was even better but our waiter was amazing ! He made sure we always had what we needed !! I would go back 1000 times and recommend this place doe all couples ! Thank you castaways for a very amazing experience!!
very poor experience with lack of care or attention.
It was very nice. Service was excellent. As was the food.
Entrees were fantastic however the appetizers we ordered, Calamari and Oysters , took almost 45 minutes to come out and were "checked on" 3 different times, which is fine, there were a lot of people there but when they finally did come out, they were brought by someone other than our server. The calamari was no where near warm and the oysters were sitting for so long they should have given a fishing line and hook to pull them from the pool of water that was once ice. There is no doubt they had been sitting there for 30+ minutes because the ice was completely melted and when the server took the bowl from the table, water spilled everywhere. They did not check on it 3 times, the server simply forgot every single time until they were brought out by someone in the back.
Our waiter was very friendly, polite and attentive. He made our experience a positive one 😊
I don’t remember his name but I remember him telling us that he’s from New York (Hispanic descent); if you can pass this along to his superior; it’ll be greatly appreciated.
Absolute WORST dining experience I’ve had in a very long time. I plan to file a formal complaint on the hostess staff for her unprofessional, rudeness and disgraceful demeanor. I booked my reservation well in advance and waited nearly an hour to be seated upon arrival. There was not a definitive answer on how long I would continue to wait for the table I reserved, and when I asked for updates I was spoken to in the most disturbing manning. I watched this staffer for 45+ mins speak to customers with attitude. I eventually agreed to be sat inside at a booth because there was no clear timing when my table would be ready and once I arrived at the indoor table I was told my husband and I could not sit across from one another in the booth, however if we had others in our party it would be acceptable, but since only two were in our party, we must sit on same side of the booth. We came to celebrate a huge life event and walked out of the establishment before ordering because of how we were treated. The hostess should be removed from the position and an apology should be provided. Do not forgot loyal customers are what keep you and your staff employed.
Hello, On behalf of the Castaway Team, I apologize for the experience that you had with us. I am sorry that you felt mistreated by the host staff. It is in our policy that we do not authorize our host staff to give a definite wait time to our guests, however we do allow them to tell our guests how many parties are ahead of them to be seated in the patio. We also do apologize for the seating arrangements at the booth tables. As of right now, the Los Angeles Health Department is not allowing us to seat guests back to back from each other, therefore we have to strategically place our guests on certain sides of our booths. We apologize for the inconvenience that this may have caused. Again, we apologize for the experience that you had with us, and hope that you will give us a second chance. Best, Castaway Management
The best place ever love love love love love love love this place
Amazing views and great food. The mimosas were an added bonus.
I love this place!
I made a reservation 2 whole months ahead of time specifically requesting a patio table and we ended up at a booth inside, right next to a server station. Good news is our waiter was fantastic! And luckily most of the tables around us were quiet for half the time.
You can order delivery directly from Castaway - Burbank using the Order Online button. Castaway - Burbank also offers delivery in partnership with Uber Eats. Castaway - Burbank also offers takeout which you can order by calling the restaurant at (818) 848-6691.
Castaway - Burbank is rated 4.5 stars by 4375 OpenTable diners.
Castaway - Burbank does offer gift cards which you can purchase here https://srcloyalty.myguestaccount.com/guest/egift.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.