Enable JavaScript to run this app.
Skip to main content
OpenTable logo
Castaway - Burbank, Burbank, CA

Castaway - Burbank

4.6 (11523)
$30 and under
Steakhouse
1250 East Harvard Road, Burbank, CA 91501

Make a reservation

2 people
8:00 PM
Booked 222 times today

About this restaurant

  • Great for outdoor dining
  • Great for brunch
  • Great for creative cocktails
Castaway has curated a dining experience where everyone feels like a star, and where every seat is magic. With a floor-to-ceiling wine cellar, a charcuterie station, and breath-taking views of Los Angeles, Castaway is ready to roll out the red carpet for your next wedding, get-together, or corporate event.

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    Steakhouse
  • Hours of operation
    Mon–Thu, Sun 11:00 am–9:00 pm Fri, Sat 11:00 am–10:00 pm
  • Phone number
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    The Castaway Burbank is proud to be part of Specialty Events, one of Southern California's leading event production companies. Castaway specializes in custom catering menus, detailed coordination and innovative design services for off-site corporate and social events. Please contact castawayburbank@srcmail.com for more details.
  • Private party facilities
    Uniquely situated on the hills of Burbank with captivating views of the Valley and Los Angeles, Castaway is the perfect location for your next event. We offer full-service, event planning to ensure that your event is executed with excellence in our indoor and outdoor event spaces. Available year-round, our eight elegant outdoor and indoor event spaces accommodate 20-1,000 guests. Contact an event specialist today 818.843.5013 For large parties over 12, contact our special events team at castawaybcatering@srcmail.com.
  • Delivery & takeout
  • Neighborhood
    Burbank
  • Cross street
    Sunset Canyon Road and Harvard Road
  • Parking details
    Valet
  • Additional
    Banquet, Bar/Lounge, Beer, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Full Bar, Happy Hour, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Weekend Brunch, Wheelchair Access, Wine
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card

Ask Concierge
AI Beta

Our AI assistant, Concierge, is here to answer your questions about this restaurant.

What 11,523 people are saying

Castaway - Burbank reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.5Food
  • 4.4Service
  • 4.7Ambience
  • 4.3Value

NoiseModerate

Loved For

  • Los Angeles

    Most Booked

  • San Fernando Valley

    Great for brunch

  • San Fernando Valley

    Great for scenic views

  • San Fernando Valley

    Steakhouse

  • San Fernando Valley

    Most Booked

Review summary

AI-generated from verified diner reviews
Castaway Burbank offers a "breathtaking city view" and an inviting atmosphere, making it a popular spot for celebrations. While the food garners mixed reviews, highlights include "delicious" steaks and a "stunning" location. Service quality varies, with some standout servers like "Jonah" and "Riley" praised for their attentiveness. Despite challenges, many guests appreciate the picturesque setting.
11,523 Reviews
  1. India

    Los Angeles2 reviews

    5.0

    Dined 2 days ago

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5
    I had a great time for my birthday. My waiter was nice and very helpful with choosing the right steak for my appetite. The only thing is I ask for a steak well done and they brought it out with still a little pinkish inside as I don’t like eating nothing not cooked all the way. Every bite should be delicious for the price and it wasn’t. Actually it wasn’t even hot it was medium warm. I ask for a side order of mash potatoes and that took so long I finished my steak before receiving it and it came out kind of cold like it had been sitting around in the kitchen because no one knew where it belonged. View was excellent got a chance to sit by the outside cliff view. Those seats are high demand I would prefer to go on a less busy day like during the week instead of weekend. Overall I would go back but with a different guess. This place is too expensive to not get a chance to enjoy 100%. Next time I’ll make sure my steak is what I requested well done not half done.. oh and my drink was great along with the bartenders.

    Is this helpful?

  2. Shannon

    Hawaii1 review

    5.0

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fantastic restaurant with great service! The evening view was icing on the cake!

    Is this helpful?

  3. Lana

    Los Angeles1 review

    5.0

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The waiter Riley was amazing and helpful. The food was really good and the view was great! They ran out of some things but Riley recommended other options that were great. I would definitely go again!!
    Castaway - BurbankResponded 6 days ago
    Hello Lana, Thanks for the fantastic review! We're thrilled to hear that you enjoyed your experience at Castaway - Burbank. It's great to know that our team was able to assist you and that you appreciated the food and the view. We're sorry to hear that we ran out of some items, but glad to know that you found other options to your liking. We appreciate your feedback and look forward to welcoming you back soon!

    Is this helpful?

  4. David

    Los Angeles11 reviews

    1.0

    Dined on June 23, 2025

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1
    Be prepared to wait 30min or more past reservation time. A very disappointing experience. And it appears this is a common occurrence according to google reviews. The restaurant and management know and still over book guests without proper preparation. We also felt pushed by our waiter to order things. We had to wait close to 60 min after deserts for our entrées. Food was average, steaks were cold, which made the long wait both aggravating and disappointing. We lost our appetite. Not acceptable. Restaurant is too crowded, too noisy, kids crying, and not enough staff to serve. Severe failure of management. Profit over service.

    Is this helpful?

  5. Michael

    Los Angeles1 review

    5.0

    Dined on June 23, 2025

    1. Overall 5
    2. Food 5
    3. Service 1
    4. Ambience 2
    Great Food, Disappointing Service I absolutely loved all the tasty food—everything we ordered was full of flavor and beautifully presented. However, the service left much to be desired. I was seated at a broken table near Table 17, and although several servers seemed to notice, nothing was done about it. I even mentioned it to our waitress, but she didn’t seem to care. It really took away from what could have been a perfect dining experience. With such a stunning location and delicious menu, I expected more professionalism and attention to detail from the staff. Hoping for a better experience next time

    Is this helpful?

  6. Logan

    Los Angeles1 review

    2.0

    Dined on June 23, 2025

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 4
    Castaway Burbank is undeniably a beautiful space with potential. However, ambiance alone can’t carry an experience…especially not when the fundamentals of service, food, and hospitality fall short. With better management oversight and a renewed focus on the guest experience, Castaway could live up to its location and aesthetic. For now, it feels more like a missed opportunity than a must-visit.

    Is this helpful?

  7. Carina

    Los Angeles1 review

    3.0

    Dined on June 23, 2025

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 5
    We go here for the view and ambience. But the food is so so and it is overpriced. My hubby had the half chicken and got stomach issues that evening and this morning. I had the miso fish with black rice and it was oily, and the vegetables and the rice itself was soaked with oil and some sweetener. Our server, however, was the best and she took care of the 5 of us really well. The music was very loud and we requested kindly three times to lessen the volume so we could hear each other. The manager came and lessened the volume through her iPhone remote control, which we were thankful but some minutes later, we noticed it was back to the regular volume because we could not hear each other again. This restaurant is popular for some people, but having visited so many restaurants in LA and Orange County, this is a repeat only because of the view, but not for the food at all.  And, the reception or welcoming desk can be a bit more welcoming. These were younger people (3-4 of them) who were talking among themselves and seemed to pay more attention to themselves rather than the customers arriving.

    Is this helpful?

  8. Amie

    Los Angeles2 reviews

    5.0

    Dined on June 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Last night my girl friends and I had a reservation at Castaway. One person in my party had never been there before and so we waited a little extra in order to get a table outside. While we waited, we sat at the bar and ordered some cocktails. The bartenders were friendly, engaging, and treated us like we were VIPs. Grayson especially went above and beyond for us and we even had the chance to try their charcuterie board which was delicious. Once we were lead to our table, it turned out the wait was well worth it - our table was perfect and very comfortable. Our server Andrew again went above and beyond for us. We had their delicious cornbread and roasted brussels sprouts before the meal. Andrew answered our questions and made excellent recommendations for us with our meal choices. Everyone was happy with their food - the steaks were perfectly prepared and the salads were delicious. We had the chance to enjoy the view after dinner. It was a perfect ladies' night out. Again - big shout outs of thanks to Grayson and Andrew for taking such good care of us. Excellent service like that deserves celebration. We definitely will be back.
    Castaway - BurbankResponded on June 20, 2025
    Thank you so much for this wonderful review! We’re thrilled to hear you and your friends had such a great night with us. We're especially glad Grayson and Andrew helped make your experience so memorable—they’ll be so happy to hear your kind words. It’s great to know everything from the cocktails and appetizers to the steaks and view hit the mark. We truly appreciate you taking the time to share your experience, and we can’t wait to welcome you back for another night out!

    Is this helpful?

  9. Jack VIP

    New York City1 review

    2.0

    Dined on June 19, 2025

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3
    Reservation requests not noted, took 25 min to get seated with a reservation, waiter took another 15 minutes to ask us for drinks. Then took another 15 minutes to actually get drinks or even water. Tried to order 2/3 of the specials and was told they were out as we were ordering, did not intro with that.

    Is this helpful?

  10. Claire VIP

    Las Vegas1 review

    2.0

    Dined on June 16, 2025

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 3
    We’ve eaten here a few times. One previous time the service was extremely slow; two other times had random service hiccups but were ultimately fine. This last time, however, I don’t think the service could’ve been worse if they’d actively tried. We waited 15+ minutes to be seated (we had a reservation). Our drinks took quite a while to arrive. 30 minutes after we placed our main order, the manager came by to say they’d run out of the filet and would we like to pick another steak. We received no food for 30-45 minutes after that (we’d had 1 appetizer very early on), and when it came it was only the steak; we had to ask for the sides we’d ordered. My husband’s steak was undercooked and mine was overcooked. The manager came by again to acknowledge we’d “had to wait a bit” for our food and offered us a free round of drinks; we declined and she comped the drinks we’d already ordered, then rushed away before we could say anything further. The server tried to get my husband’s steak cooked more but the kitchen had closed, so he comped us that as well. Our server throughout was very nice and apologetic, albeit clearly overbooked as he wasn’t able to keep track of whether we’d received food or not. On the way out, to top it all off, there was no toilet paper in the women’s bathroom. We came expecting a nice celebratory meal and instead experienced a 2.5-hour disaster. I find this restaurant to be poorly run and unable to manage the number of tables at capacity. We won’t be returning, despite the food being generally good.

    Is this helpful?

FAQs

Castaway - Burbank offers takeout which you can order by calling the restaurant at (818) 848-6691.

Castaway - Burbank is rated 4.6 stars by 11523 OpenTable diners.

Castaway - Burbank does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. United States
  3. Los Angeles
  4. San Fernando Valley
  5. Burbank

Make a reservation

2 people
8:00 PM
Booked 222 times today
Google Map for Castaway - Burbank

1250 East Harvard Road, Burbank, CA 91501

Additional information

  • Cross street
    Sunset Canyon Road and Harvard Road
  • Neighborhood
    Burbank
  • Hours of operation
    Mon–Thu, Sun 11:00 am–9:00 pm Fri, Sat 11:00 am–10:00 pm
  • Price
    $30 and under
  • Cuisines
    Steakhouse
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Valet
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Full Bar, Happy Hour, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Weekend Brunch, Wheelchair Access, Wine
  • Delivery & takeout
  • Phone number
  • Catering
    The Castaway Burbank is proud to be part of Specialty Events, one of Southern California's leading event production companies. Castaway specializes in custom catering menus, detailed coordination and innovative design services for off-site corporate and social events. Please contact castawayburbank@srcmail.com for more details.
  • Private party facilities
    Uniquely situated on the hills of Burbank with captivating views of the Valley and Los Angeles, Castaway is the perfect location for your next event. We offer full-service, event planning to ensure that your event is executed with excellence in our indoor and outdoor event spaces. Available year-round, our eight elegant outdoor and indoor event spaces accommodate 20-1,000 guests. Contact an event specialist today 818.843.5013 For large parties over 12, contact our special events team at castawaybcatering@srcmail.com.
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
OpenTable
  • About Us
  • Blog
  • Careers
  • Press
More
Businesses
  • Restaurant Management Solutions
  • Restaurant Reservation Software
  • Restaurant Marketing Software
  • Restaurant Event Software
  • OpenTable For Restaurants
  • OpenTable For Restaurant Groups
  • Restaurant Resources
  • OpenTable Pricing & Plans
Join us on
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Do Not Sell or Share My Personal Information
  • Cookie Preferences
Copyright © 2025 OpenTable, Inc. 1 Montgomery St Ste 500, San Francisco CA 94104 - All rights reserved.
OpenTable is part of Booking Holdings, the world leader in online travel and related services.
Booking Logo
Priceline Logo
KAYAK Logo
Agoda Logo
OpenTable Logo