Caroline Restaurant

4.4
374 reviews
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$30 and under
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American
Step into Caroline - your neighborhood restaurant, coffeehouse and bakery in the heart of downtown Austin. Caroline is a great choice for a quick bite, cocktail, or a sit-down meal. Whatever the occasion, Caroline is the ultimate dining destination and meeting place for those who live, work and play in downtown Austin.

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Private Dining

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What 374 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.4
service
4.3
ambience
4.1
value
Noise · Moderate
80% of people would recommend it to a friend
5
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d
Austin
46 reviews
Dined 4 days ago
Overall 4food 5service 4ambience 5

The food and drinks at Caroline are definitely worth trying. It's creative and tasty fare. The presentation on the "beet carpaccio" and jalapeno deviled eggs was great and picture-worthy. The portions are a tad small for the price, but that's a small complaint. We're glad we went.

CC
Austin
1 review
Dined 5 days ago
Overall 4food 3service 4ambience 3

I love the fresh, healthy food choices and the waitstaff are friendly and knowledgable. While we were a large group (7), and there is only so much to be done about the inability to hear one end of the table from the other I have to say it's a bit loud inside. I suspect it's all the concrete and hard surfaces. At any rate, I definitely have and do recommend Caroline to friends.

OT
1 review
Dined 5 days ago
Overall 5food 4service 5ambience 5

Awesome customer service after the potatoes weren’t as expected

OT
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

The food was great!

JS
Houston
13 reviews
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

Considering a busy late Saturday night, service and food was very good.

j
Austin
1 review
Dined on August 10, 2019
Overall 4food 5service 4ambience 5

Made a reservation for dinner on a super busy night and my requests for special seating was met. My expectations were all met. I had the Salmon Salad and it was delicious. Thx

Caroline Restaurant
Responded 6 days ago

Thank you, Jeff!! So happy to hear that you all had a great experience! We hope that you all will be back to join us again soon! Charles North Caroline General Manager

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TS
Austin
1 review
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

Food and ambience was EXCELLENT!! I had the burger and it had amazing flavor! I also had the hot chocolate cake which I would highly recommend! Overall great experience!!

Caroline Restaurant
Responded 6 days ago

Thank you, Tisha! So happy that we were able to pull through on a few of our favorite menu items and we hope to see you all again soon! Charles North Caroline General Manager

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AR
1 review
Dined on August 8, 2019
Overall 5food 5service 5ambience 5

Oh my gosh! This was first experience at Caroline's and it was great! Perfect location, it was sleek and modern inside. The wait staff were on point, our waiter was so kind and attentive! And the food was phenomenal. 100% recommend this place! It's cute, it's delicious, it's just an overall yes!

Caroline Restaurant
Responded 6 days ago

Thank you, Alayna! I am so happy to hear that you had a great time and that we were able to make your first experience here at Caroline a memorable one! Be sure to stop by on Monday night when we do 1/2 price wine night! I will be sure to share your kind words with our team as well and look forward to seeing you again soon! Charles North Caroline General Manager

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KE
1 review
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

Went for a friends birthday. We arrived early but they seated us immediately. There were 4 of us and we all ordered a different entree. Steak, Enchiladas, Salmon and the Chicken. Every meal was over the top delicious. We also had 2 servings of the deviled eggs, again, DELICIOUS! I would highly recommend this restaurant to everyone. I will be visiting them again, soon.

Caroline Restaurant
Responded on July 29, 2019

Thank you, Kristene! So happy that we were able to provide a great experience for you and your group! Thank you for the kind words and we look forward to seeing you all again very soon! Charles North Caroline General Manager

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OT
New Orleans
1 review
Dined on July 26, 2019
Overall 3food 4service 4ambience 4

The atmosphere and meal were great! Hostess was extremely friendly, and so was the waiter. The timing was just a bit off. We asked to have some time between our salad and entrees and we were told no worries we will time it for you. Our entrees arrived about half way through eating our starter salads.... Other than that, everything was nice.

Caroline Restaurant
Responded on July 29, 2019

Thank you, I want to apologize that the timing during your recent visit was off. I will be sure to discuss with my team the important of coursing out dishes as to not interrupt the experience. We hope that you'll join us again soon. Thank you, Charles North Caroline General Manager

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SD
Palm Springs
16 reviews
Dined on July 19, 2019
Overall 5food 4service 4ambience 3

Have eaten here several times over the course of three days. Service is spotty, one day very good, the next day not so much. Food has been excellent and I highly recommend the restaurant and bar.

Caroline Restaurant
Responded on July 23, 2019

Thank you, Sheri I've shared your feedback with my team to ensure that we are always following through on our steps of service each and every day. We look forward to seeing you all again soon! Charles North Caroline General Manager

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NH
1 review
Dined on July 19, 2019
Overall 3food 2service 3ambience 4

not good but not bad, server wasn't the best either and it wasn't crowded on a friday night. Should have been a red flag

Caroline Restaurant
Responded on July 23, 2019

Thank you, Noah I've shared your review with my team to ensure that we are always paying close attention to all areas and that we are pulling through on our steps of service from our busiest times all the way through our slow summer month. Charles North Caroline General Manager

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JB
1 review
Dined on July 16, 2019
Overall 4food 5service 5ambience 4

Fantastic food, fantastic service, fantastic atmosphere!

Caroline Restaurant
Responded on July 23, 2019

Thank you, Jay! Happy to hear you enjoyed your visit and look forward to seeing you all again soon! Charles North Caroline General Manager

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OT
1 review
Dined on July 12, 2019
Overall 2food 3service 2ambience 3

It really was a good experience! Loved the aesthetic but could have more lighting. We had a large table for our group of 9 and our specific table was dark if you were seated in the middle but had some light if you were on the end. We actually even talked about how we’d prefer more lighting. We also talked about how the service wasn’t very good but we didn’t blame our server it was really the staffing. He was spread thin and we didn’t see much staff around. It took foreverrr to get drinks and he did warn us the bar was backed up but then one was forgotten so he had to be reminded. It was an hour and a half or possibly even longer before food was served but because we were there for a birthday we didn’t notice all too much because we were enjoying socializing with the group. The food wasn’t great nor bad but good/fine. I do have to say the menu was a typical downtown Austin menu, as in there weren’t a whole lot of options. It was just a small one sided menu. What really attracted us was the aesthetic and the cocktails because man were their cocktails really really great. And they weren’t your typical cocktails; they had a twist for each one or something new and different entirely.

Caroline Restaurant
Responded on July 23, 2019

Thank you so much for the review and feedback, I have shared this with my team to ensure we are always addressing any areas of opportunity and using all feedback as a tool to grow and improve. We hope that you will join us again soon Charles North Caroline General Manager

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PG
Austin
1 review
Dined on July 12, 2019
Overall 2food 2service 4ambience 3

The restaurant had a nice decor and vibe, waiter was great, but the food left a lot to be desired. Everything my friends and I ordered tasted very basic with no exciting flavors; essentially tasted like we cooked it ourselves.

Caroline Restaurant
Responded on July 15, 2019

Thank you, Phil We use these reviews as an opportunity to grow and improve. I will be sure to share your feedback with my culinary team and discuss what changes we can make. Thank you again and we look forward to seeing you all again soon! Charles North Caroline General Manager

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T
Dallas
4 reviews
Dined on July 12, 2019
Overall 4food 5service 4ambience 5

Great food good service fun vibe

Caroline Restaurant
Responded on July 15, 2019

Thank you, Texasdiner! Hope to see you again soon! Charles North Caroline General Manager

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SC
1 review
Dined on July 4, 2019
Overall 4food 4service 2ambience 4

Some of the food items are very well executed. Others, the chicken schnitzel for instance, showed promise but disappointed because they lacked flavor (and in the case of the schnitzel, whatever flavor it had was overwhelmed by lemon; there was no balance). The entree portion sizes for schnitzel and halibut were much larger than expected, a real plus. Service was attentive at first, but neglectful by the end of our meal.

Caroline Restaurant
Responded on July 8, 2019

Thank you, Scott! I have shared your review with my culinary team to ensure that we are paying close attention to each spec for our menu items. Our schnitzel should have a light and buttery golden brown crisp on the outside and while we do add a Meyer Lemon vinaigrette dressing to our fennel and arugula salad on top, this should not at all be overpowering. Thank you for bringing this to our attention and we will be sure to correct moving forward. Charles North Caroline General Manager

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SC
Dallas
3 reviews
Dined on June 30, 2019
Overall 4food 5service 5ambience 4

A large small place, with a party deck upstairs and an excellent menu down.

Caroline Restaurant
Responded on July 4, 2019

Thank you, Shelley! So happy you enjoyed your visit and we look forward to seeing you again soon! Charles North Caroline General Manager

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SA
Las Vegas
2 reviews
Dined on June 29, 2019
Overall 5food 5service 4ambience 5

We went to celebrate a friend’s birthday. We were given a private in a room closed off by curtains. The decor was tastefully done, and the ambiance was great. Our drinks were made well and the appetizers and food were delicious. Our server was a little slow getting drinks to us and we didn’t get checked on frequently for refills, he was very nice though. We had a show to make so when he brought the brownie dessert for the birthday girl. We had to have her blow it out quick and he packed it up to go. Everything was perfect just would have appreciated faster service and more frequently. Maybe it was because we were in the side room.

Caroline Restaurant
Responded on July 4, 2019

Thank you, Suzie! Happy to hear that you all had a great visit and that everything was to your liking. I will be sure to speak with my team about our frequency of service and ensure that we are paying close attention to all of our guest. Thank you for bringing this to my attention and hope to see you all again very soon! Charles North Caroline General Manager

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AL
Austin
1 review
Dined on June 29, 2019
Overall 5food 5service 5ambience 5

Caroline was suggested to me via an email from the Paramount Theatre. I was seeing a show there that evening and they suggested going to Caroline for dinner since it was just moments away from them. I had no idea what to expect, but I think I found my new favorite restaurant. Our server was so incredibly sweet and funny, and the food! Oh the food is phenomenal! They also have wonderful cocktails. I went with my parents this time and we sat downstairs, but the upstairs looked like a super fun place to hang out with friends for happy hour. I'm going to introduce all of my friends to this restaurant.

Caroline Restaurant
Responded on July 4, 2019

Thank you! So happy you enjoyed your visit and hope that the show was a hit too! Cant wait to see you all again soon for happy hour at Upstairs at Caroline! Charles North Caroline General Manager

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WW
Austin
1 review
Dined on June 27, 2019
Overall 5food 5service 5ambience 5

Everything was good. Drinks, apps, dinner and service. Also, thanks for the 15% off with our Paramount tickets

Caroline Restaurant
Responded on July 4, 2019

Thank you, Wendie! Look forward to seeing you all again for your next show! Charles North Caroline General Manager

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TH
Austin
1 review
Dined on June 26, 2019
Overall 5food 5service 5ambience 5

Caroline has excellent ambiance, and the service is really good. We had the roasted corn dip, which is the right blend of corn and sweet. I had the Brussels sprouts salad, always a good choice, and my date had the haddock.
We loved the evening.

Caroline Restaurant
Responded on July 4, 2019

Thank you, Terry! Happy to hear that your visit went well and that everything we spot on! Hope to see you all again very soon! Charles North Caroline General Manager

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JG
New Orleans
1 review
Dined on June 25, 2019
Overall 4food 4service 4ambience 5

Had a business meeting there for dinner. Comfortable place, with good food at a good price point. Wasn't super hungry and order a salad w a piece of Salmon. Very simple, yet tasty.

Caroline Restaurant
Responded on July 4, 2019

Thank you, James Happy to hear that we had a few items that fit to mood and that everything was to your liking. We hope that you will be back soon to join us Charles North Caroline General Manager

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EF
Seattle
1 review
Dined on June 16, 2019
Overall 2food 1service 3ambience 3

The food was awful. We both ordered the schnitzel due to all the positive reviews, but wow it was bad. It was so greasy, all we could taste was butter. They clearly don't know what schnitzel is or how to prepare it. The burrata was soupy and inedible. Perhaps people like the food if they've had at least a couple alcoholic drinks? Also, the main dining room was rather dark given the decor. We would never go back.

Caroline Restaurant
Responded on June 19, 2019

Thank you for the feedback, Eastside Foodies I have shared your review with our culinary team to ensure we are paying close attention to each dish we send out. As you mentioned this is not at all characteristic of Caroline based on our reviews and previous experiences. I want to apologize for the poor dining experience and thank you for your feedback. Charles North Caroline General Manager

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LP
Austin
5 reviews
Dined on June 15, 2019
Overall 4food 4service 5ambience 3

Tasty dinner - salmon was cooked perfectly. Friendly and attentive waitstaff. Lovely atmosphere, but the loud pop music was rather obnoxious and didn’t fit the restaurant’s ambiance.

Caroline Restaurant
Responded on June 19, 2019

Thank you, Liza So happy to hear your enjoyed your visit and thank you for the feedback regarding the playlist. I have my team looking into this now to ensure we have the right settings for each meal period. Thank you again and we look forward to seeing you all again soon! Charles North Caroline General Manager

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EH
Houston
10 reviews
Dined on June 14, 2019
Overall 4food 5service 5ambience 3

Food, drinks and service were great. Very yummy! Restaurant itself is pretty, but the lighting was odd. Had to wear my sunglasses inside.

Caroline Restaurant
Responded on June 19, 2019

Thank you, Emily Happy to hear that the food and service were enjoyable and want to apologize for the lighting. I have looked into this personally and have made sure that we adjust our settings by day part. We hope to see you again very soon! Charles North Caroline General Manager

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SS
Austin
3 reviews
Dined on June 9, 2019
Overall 5food 5service 5ambience 4

Yummy food and excellent service!

Caroline Restaurant
Responded on June 11, 2019

Thank you, Shannon! Hope we will see you all again very soon! Charles North Caroline General Manager

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SS
Austin
1 review
Dined on June 9, 2019
Overall 5food 5service 5ambience 5

Great pre-theatre experience. Great service from Dakota. Drinks meh but awesome food and ambience.

Caroline Restaurant
Responded on June 17, 2019

Thank you, Stephanie! Happy to hear you enjoyed your visit and we will be sure to share your kind words with Dakota as well! Charles North Caroline General Manager

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FB
Washington DC
5 reviews
Dined on June 8, 2019
Overall 4food 4service 4ambience 4

We had a great girl cousin weekend

Caroline Restaurant
Responded on June 11, 2019

So happy to hear you all enjoyed your visit! We hope that we will see you all again soon! Charles North Caroline General Manager

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DM
Houston
6 reviews
Dined on June 4, 2019
Overall 5food 5service 5ambience 5

I stopped in for a before concert bite and drink. The food was delicious, servers polite and prompt, accommodating my concert time.

Caroline Restaurant
Responded on June 11, 2019

Thank you, DotM So happy to hear you had a great visit and hope the show was a hit too! Charles North Caroline General Manager

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c
Austin
50 reviews
Dined on June 2, 2019
Overall 4food 4service 5ambience 5

Great restaurant at a great location with friendly staff.

Caroline Restaurant
Responded on June 11, 2019

Thank you, cseafous So happy to hear you enjoyed your recent visit here at Caroline and we hope that you'll join us again very soon! Charles North Caroline General Manager

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NY
Austin
17 reviews
Dined on May 29, 2019
Overall 4food 4service 4ambience 4

Great service ,food and atmosphere !

Caroline Restaurant
Responded on June 11, 2019

Thank you!

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KG
Austin
10 reviews
Dined on May 23, 2019
Overall 1food 1service 4ambience 1

Very disappointing experience. We ordered the hot & crunchy halibut which our wait person said was the "best dish on the menu." If you like dry, fish with no flavor heavily coated in a tasteless bread-like substance, then this is the dish for you. It was sitting on about 6 wilted kale leaves & 3 warm grape halves. I still cannot work out which part of the dish was "hot." The restaurant was extremely loud, we were sat next to a bus station into which wait staff were apparently taking out their anger by throwing dishes into it. We couldn't wait to leave.

Caroline Restaurant
Responded on June 11, 2019

Good Evening, I would like to personally apologize for your recent visit and the lack of attention to detail and overall genuine care. We strive to make every experience a memorable one and we absolutely dropped that ball with you and your group. I have shared your review with my team as well as our culinary team to use as a tool to improve on our opportunities. I would like to thank you again for your feedback. Sincerely, Charles North Caroline General Manager

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OT
1 review
Dined on May 22, 2019
Overall 5food 5service 5ambience 5

Took pretty lady on birthday dinner. Was treated really well and was very happy about the meal. Very glad we went!

Caroline Restaurant
Responded on June 11, 2019

So happy to hear you all enjoyed your visit and look forward to seeing you all again soon! Charles North Caroline General Manager

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OT
New York Area
1 review
Dined on May 22, 2019
Overall 4food 5service 4ambience 4

It seems like if I book through OpenTable I always get stuck by the kitchen or bathroom

Caroline Restaurant
Responded on June 11, 2019

Good Afternoon, So sorry for the table locations that you've recently had. We do have an open kitchen that can be a bit loud from time to time and entrances on both side however our restrooms are located on the second floor. Please let us know next time you're in and we would be more than happy to arrange another area for you all!

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DH
1 review
Dined on May 22, 2019
Overall 4food 4service 4ambience 3

Great service and really good food - in a fun part of town for exploring!!!

Caroline Restaurant
Responded on June 11, 2019

Thank you, David! Happy to hear you all had a great time here at Caroline and we look forward to seeing you all again soon! Charles North Caroline General Manager

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JS
Raleigh
11 reviews
Dined on May 22, 2019
Overall 5food 5service 5ambience 5

Food was good and hot. Tori our server took real good care of us. We'll be back!

Caroline Restaurant
Responded on June 11, 2019

Thank you, John! We will be sure to share your kind words with Tori as well and look forward to seeing you all again soon! Charles North Caroline General Manager

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OT
Adelaide / SA
1 review
Dined on May 20, 2019
Overall 2food 2service 4ambience 4

Food lacked seasoning and flavor. The halibut was dry, and much more fried “crust” than fish.

Caroline Restaurant
Responded on June 11, 2019

Good Evening, I wanted to reach out and apologize for your recent experience here at Caroline. I have shared your feedback with my culinary team to ensure that we are paying close attention to all order. Thank you again, Charles North Caroline General Manager

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TH
Austin
4 reviews
Dined on May 17, 2019
Overall 5food 5service 5ambience 4

We had a great experience overall; however, we sat outside & a homeless lady verbally accosted my husband, which was very disconcerting.

Caroline Restaurant
Responded on June 11, 2019

Thank you, Tonya! I wanted to reach out an apologize for the interaction that you all encountered during your visit. We are working very hard with the city currently to ensure that our guest are able to enjoy our public spaces at all time. We hope that you will join us again soon and thank you for the review. Charles North Caroline General Manager

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OT
Austin
2 reviews
Dined on May 15, 2019
Overall 2food 4service 1ambience 1

Service went downhill this time. They ignored us for the first 15 minutes we sat even though only 5-6 other tables were full

Caroline Restaurant
Responded on June 11, 2019

Good Evening, I wanted to reach out and apologize firstly for the delayed response and also for the lack of service you experienced during your visit. I have shared your review with my team to ensure that we are using this as an opportunity to grow and improve. Thank you, Charles North Caroline General Manager

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