Caroline Restaurant

4.5
341 reviews
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$30 and under
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American
Step into Caroline - your neighborhood restaurant, coffeehouse and bakery in the heart of downtown Austin. Caroline is a great choice for a quick bite, cocktail, or a sit-down meal. Whatever the occasion, Caroline is the ultimate dining destination and meeting place for those who live, work and play in downtown Austin.

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What 341 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.4
service
4.3
ambience
4.2
value
Noise · Moderate
85% of people would recommend it to a friend
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KG
Austin
10 reviews
Dined 3 days ago
Overall 1food 1service 4ambience 1

Very disappointing experience. We ordered the hot & crunchy halibut which our wait person said was the "best dish on the menu." If you like dry, fish with no flavor heavily coated in a tasteless bread-like substance, then this is the dish for you. It was sitting on about 6 wilted kale leaves & 3 warm grape halves. I still cannot work out which part of the dish was "hot." The restaurant was extremely loud, we were sat next to a bus station into which wait staff were apparently taking out their anger by throwing dishes into it. We couldn't wait to leave.

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OT
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

Took pretty lady on birthday dinner. Was treated really well and was very happy about the meal. Very glad we went!

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DH
1 review
Dined 4 days ago
Overall 4food 4service 4ambience 3

Great service and really good food - in a fun part of town for exploring!!!

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JS
Raleigh
8 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

Food was good and hot. Tori our server took real good care of us. We'll be back!

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Adelaide / SA
1 review
Dined 6 days ago
Overall 2food 2service 4ambience 4

Food lacked seasoning and flavor. The halibut was dry, and much more fried “crust” than fish.

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TH
Austin
2 reviews
Dined on May 17, 2019
Overall 5food 5service 5ambience 4

We had a great experience overall; however, we sat outside & a homeless lady verbally accosted my husband, which was very disconcerting.

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Austin
2 reviews
Dined on May 15, 2019
Overall 2food 4service 1ambience 1

Service went downhill this time. They ignored us for the first 15 minutes we sat even though only 5-6 other tables were full

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BM
Las Vegas
6 reviews
Dined on May 14, 2019
Overall 5food 5service 5ambience 5

Found this by accident. Talked to an Austin PD officer this morning. Asked for a dining recommendation: his was Caroline’s!

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Chicago
9 reviews
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Really really wonderful experience top level service excellent food just all around great evening

Caroline Restaurant
Responded on May 15, 2019

Thank you so much! We hope that you will join us again soon! Charles North Caroline General Manager

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TG
Austin
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Brunch was fantastic, we will be back. Service was great, we arrived a little early and went upstairs for some fun and a quick drink.

Caroline Restaurant
Responded on May 15, 2019

Thank you, Ted Hope to see you all again soon! Stop by for Happy Hour Monday - Friday starting at 3!

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A
San Antonio
57 reviews
Dined on May 12, 2019
Overall 4food 4service 4ambience 4

Relaxed, friendly service and good food. Breakfast was well prepared and delicious.

Caroline Restaurant
Responded on May 15, 2019

Thank you, Abeille!

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LT
1 review
Dined on May 11, 2019
Overall 5food 5service 5ambience 5

We went to Caroline for a Birthday dinner and truly enjoyed our experience. The food was absolutely delicious, the service excellent, and the ambiance very modern and clean. Next time I'm in Austin I will return to Caroline.

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CA
Austin
37 reviews
Dined on May 11, 2019
Overall 5food 5service 5ambience 5

Our waiter was tops and merits a shout out. He was professional and attentive.

Caroline Restaurant
Responded on May 15, 2019

Thank you, CoIA We very much value your feedback and hope to see you again soon!

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PL
Atlanta
15 reviews
Dined on May 9, 2019
Overall 5food 5service 5ambience 5

Great atmosphere, reasonable pricing, good service, however, definitely prefer their brunch. Their lunch menu lacks an overall fluid theme. It’s a very sporadic menu (we sat downstairs in more formal setting). We then went to upstairs for drinks and it’s an even better atmosphere with its open air setting and view of skyline. It’s a more high energy experience, but good vibes nonetheless.

Caroline Restaurant
Responded on May 15, 2019

Thank you, Patrick I've shared your review with my culinary team to better understand how we can adjust moving forward. We hope you'll join us again soon and we can roll out some new items! Charles North Caroline General Manager

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JM
1 review
Dined on April 27, 2019
Overall 3food 3service 2ambience 2

It was okay. Food was nothing special. The corn dip was good. The service was strange, almost unfriendly to an extent, like we were annoying to him. Another server kept trying to take our plates away when we were not even finished. I had to ask for more chips three times. Also there were fruit flies/knats constantly flying around our table. I also did not like that I had to go up two floors to use the restroom.

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VG
Austin
28 reviews
Dined on April 26, 2019
Overall 2food 2service 4ambience 2

For starters, it was so loud, we couldn’t hear the waitress tell us about the menu or hear our friends long overdue catch up. The hot & crunchy halibut came highly recommended and was supposed to be lightly pan fried crunchy. Three of us ordered it and it was clearly deep friend and dry. The 4th person ordered the pork chop which was just ok, on the dry side. The good news is the cocktails were terrific!

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JB
1 review
Dined on April 25, 2019
Overall 1food 2service 1ambience 2

Pretty bad experience. We weren’t seen for a while after being sat, only took drink orders for half of the table so we had to ask for drinks and they were wrong when they came, or missing altogether. When the food came, the runner was mixed up on whose was whose, which is fine, but he seemed irritated with us for it not being right on the ticket and instead of just asking who had what, kept putting the wrong food in front of ppl. Server was pretty MIA from there on out. When it was clear we were done, instead of checking in and bringing the check she just kept bringing more drink refills.

Food was just ok, not worth it for the poor experience.

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JM
Washington DC
10 reviews
Dined on April 25, 2019
Overall 5food 5service 4ambience 5

We had a great outdoor brunch. Upstairs and the rooftop area looked like fun!

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SF
San Francisco
3 reviews
Dined on April 24, 2019
Overall 4food 4service 3ambience 4

The food was good and well plated. The service was a little rushed, but attentive and not overbearing. The interior was well designed and enjoyable, but very loud, so you have to be loud to be heard.

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KJ
Dallas
3 reviews
Dined on April 22, 2019
Overall 5food 4service 5ambience 5

Great customer service and vibe! I definitely recommend this place.

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KM
Denver
1 review
Dined on April 21, 2019
Overall 5food 5service 5ambience 5

We were visiting from out of town for Easter. pleased to find a nice place with a great vibe to get together.

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l
San Francisco
14 reviews
Dined on April 21, 2019
Overall 3food 4service 2ambience 2

Food is good, however the service was not good. Our server was overwhelmed and seemed disturbed every time we asked him for something. We went for easter brunch and the restaurant completely full so it took a very long time for us to get our food.

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OT
New England
1 review
Dined on April 19, 2019
Overall 3food 2service 4ambience 4

Got chicken on the side of my salad and did not seem fresh. Look/tasted like chicken that would be in a Lunchable. Server was friendly and they had a large table to accommodate our party. Nice to have the coffee shop in there too for a coffee at the end of the meal.

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d
Dallas
9 reviews
Dined on April 14, 2019
Overall 5food 5service 5ambience 5

Great food and fun atmosphere!

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DL
Austin
1 review
Dined on April 13, 2019
Overall 5food 5service 5ambience 5

Great!! Food perfect, service fast, wine tasty!!

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OT
Columbus
1 review
Dined on April 12, 2019
Overall 5food 5service 5ambience 5

Awesome food and atmosphere

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S
Austin
8 reviews
Dined on April 12, 2019
Overall 4food 4service 4ambience 3

Attractive c restaurant with lots of appealing options on the menu. I loved the halibut dish and the shishito peppers. The Brussels sprouts were good but not noteworthy. Our server was pleasant but we had to flag her down a few times for things.I'm eager to return and try happy hour upstairs. It got too loud to talk comfortably about halfway through dinner. If they could put up some sound absorbing material, that would help.

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A
San Francisco
1 review
Dined on April 10, 2019
Overall 4food 4service 5ambience 4

Defensively OK Restaurant, Fast and great service, nice food presentation which taste good.

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OT
1 review
Dined on April 9, 2019
Overall 5food 5service 5ambience 5

This was my first time and it will certainly not be my last. Everything was delicious, service was superb & the atmosphere was relaxed

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AC
Austin
17 reviews
Dined on April 9, 2019
Overall 2food 4service 4ambience 5

We were going to theater at 8PM and ordered before 7PM. Our food did not arrive until 7:35PM and we had to eat very fast. I don't think it was our waiter's fault; I think it was the kitchen. The food was good but could not be properly appreciated with such a short time to enjoy. Wine pours were very scant. Overall, we probably would not return.

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OT
Austin
1 review
Dined on April 6, 2019
Overall 4food 4service 5ambience 3

A bit noisy
Delicious food
Nice portions
Fab server

Caroline Restaurant
Responded on April 12, 2019

Thank you for the feedback! Is there anything we could have done differently moving forward to really create a great dining experience for you and your group?? Thank you again and look forward to hearing from you all soon! Charles North Caroline General Manager

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EB
1 review
Dined on April 5, 2019
Overall 5food 5service 5ambience 5

Really cool place with different areas and levels- restaurant, bar, coffee shop and rooftop. Food and service were great, and super convenient to the Paramount Theater.

Caroline Restaurant
Responded on April 12, 2019

Thank you Erika! Happy you enjoyed your visit and look forward to seeing you all again soon! Charles North Caroline General Manager

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k
Austin
18 reviews
Dined on April 4, 2019
Overall 4food 4service 4ambience 4

Nice decor, noisy and little crowded of a restaurant. It's in the aloft hotel so valet parking if youre not staying at hotel. The service was attentive enough and meals were delicious. We split brussel sprout salad, then enter were hot & crispy halibut and the chicken schnitze. Both perfectly cooked- just the right crispy while meat was tender. Dessert was blueberry cobbler which was a little too sweet and not much 'crust'. Worth the visit and and for two (no alcohol) bill was $70.

Caroline Restaurant
Responded on April 12, 2019

Thank you, Kray! Happy to hear that you enjoyed your visit and want to thank you for taking the time to leave us a review. We use these reviews to grow and improve on areas of opportunity as well as celebrate great experiences. Is there anything differently we could have done to improve your visit for next time? Thank you again and look forward to hearing from you all soon. Charles North Caroline General Manager

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Columbus
1 review
Dined on April 2, 2019
Overall 2food 1service 5ambience 4

The menu is truncated to the point that neither of us were comfortable in what we ordered which felt like a last resort option. I mistakenly ordered a cheese-laden dish being lactose-intolerant, which is my fault. However, had I been able to eat it, the toppings were egregious. Authentic enchiladas don't need an amalgamation of toppings to make people feel good about eating them. The chicken in the enchiladas was half a standard 4oz serving at best. The one saving grace was our incredibly attentive server, who also comped my drink without needing to after I fully explained my meal mistake was my fault. Bravo to the staff, but scrap your terrible menu and start over please. It's such a shame that Upstairs is such a draw while Caroline the restaurant suffers so greatly. Please produce a better menu, I'm rooting for you.

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JS
New Orleans
1 review
Dined on April 2, 2019
Overall 4food 5service 5ambience 4

Bathrooms were really inconvenient, too far from restaurant.

Caroline Restaurant
Responded on April 12, 2019

Thank you, John Being part of a new hotel in Downtown Austin, space was a major factor with how we needed to create our space. We are currently looking into long-term solution for this and hope that we will have something in the works next time you stop in. Thank you for the feedback and hope to see you soon, Charles North Caroline General Manager

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B
Austin
10 reviews
Dined on March 28, 2019
Overall 3food 3service 2ambience 2

The best thing I had was the Shots Fired tequila drink. Perfectly spicy. The free Yelp check-in, raved-about corn dip tasted like creamed corn. The chicken schnitzel was plenty for the two of us to share. Lots of salty breading. We are older, and the energy here was a little much for us, and I'm certain we are not the demographics they're aiming for.

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Miami
7 reviews
Dined on March 27, 2019
Overall 5food 4service 5ambience 5

Great small plates to share and service. Nice outdoor sitting area. Easy to walk to from Austin Convention Center. Our server was very knowledgeable on the menu and accommodating. Decent wine selection.

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LC
Washington DC
16 reviews
Dined on March 26, 2019
Overall 5food 5service 5ambience 5

Magnificent food and flavors - def go even if not staying at the ALoft hotel. It’s to die for!

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EA
1 review
Dined on March 24, 2019
Overall 3food 3service 2ambience 3

Food was ok, but expected more given the cost and descriptions. Chicken sandwich was made with lunch meat. Service was mediocre and the place wasn't too busy.

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LD
Austin
1 review
Dined on March 23, 2019
Overall 5food 5service 5ambience 5

Thanks so much for the amazing service! My friends from out of town loved it!

Caroline Restaurant
Responded on March 26, 2019

Thank you, Lauren! So happy you all had a great time and we look forward to seeing you next time everyone is in town!

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