Caroline Restaurant

4.4
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438 Reviews
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$30 and under
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American

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Pre/post Theatre
Step into Caroline - your neighborhood restaurant, coffeehouse and bakery in the heart of downtown Austin. Caroline is a great choice for a quick bite, cocktail, or a sit-down meal. Whatever the occasion, Caroline is the ultimate dining destination and meeting place for those who live, work and play in downtown Austin.

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What 438 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.4
service
4.4
ambience
4.2
value
Noise · Moderate
84% of people would recommend it to a friend
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OT
Austin
7 reviews
Dined on January 11, 2020
Overall4food4service4ambience4

I would go back. Good food and atmosphere.

Caroline Restaurant
Responded 4 days ago

Thank you! Hope to see you all again Soon! Charles North Caroline General Manager

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OT
Washington DC
1 review
Dined on January 9, 2020
Overall5food3service5ambience5

Fun date night atmosphere, food was not good but cocktails and ambiance were

Caroline Restaurant
Responded 4 days ago

Thank you for the review, Happy to hear that you enjoyed our space and cocktails at Caroline but wanted to apologize that the food presented was not up to par. Was there anything specific about your meal that we can work towards correcting in the future? Charles North Caroline General Manager

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OT
Kansas City
2 reviews
Dined on January 8, 2020
Overall5food5service5ambience5

Best salmon entree we have had in forever...lovely spot...will be back

Caroline Restaurant
Responded 4 days ago

Thank you so much! We will be sure to pass along your kind words to our team and hope that we will be seeing you all again very soon! Charles North Caroline General Manager

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OT
Dallas
1 review
Dined on December 31, 2019
Overall5food4service5ambience5

Great New Year’s Eve dinner and fun night at Caroline’s upstairs! We stayed at the Element hotel so it was a great way to spend the evening without driving anywhere!

Caroline Restaurant
Responded on January 2, 2020

Thank you so much! Happy to hear that you enjoyed your visit and we look forward to seeing you again next time you're in the area!! Charles North Caroline General Manager

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SR
Baltimore
117 reviews
Dined on December 29, 2019
Overall4food4service5ambience5

Convenient to hotel. Clean. Has reasonably diverse menu. Makes it an easy stop.

Caroline Restaurant
Responded on January 2, 2020

Thank you Susan! We hope to see you all again soon! Charles North Caroline General Manager

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JD
Chicago
2 reviews
Dined on December 25, 2019
Overall2food2service2ambience2

Disappointing all-around: food, service and environment.

Caroline Restaurant
Responded on January 2, 2020

Thank you Jam, I wanted to apologize for the lack of service and attention to detail during your last visit. I hope that we will have the opportunity to serve you again soon. Charles North Caroline General Manager

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OT
1 review
Dined on December 25, 2019
Overall4food4service4ambience5

Service was slow, but it was Xmas day!

Caroline Restaurant
Responded on January 2, 2020

Thank you! I wanted to apologize for the lack of service during your visit but thank you very much for your review! Charles North Caroline General Manager

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OT
Dallas
1 review
Dined on December 25, 2019
Overall5food4service5ambience5

Christmas dinner

Caroline Restaurant
Responded on January 2, 2020

Thank you! Charles North Caroline General Manager

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LR
Austin
23 reviews
Dined on December 25, 2019
Overall5food5service5ambience5

We went Christmas Day. It was packed but we had a reservation and were seated immediately! The server was attentive and helpful. The cocktails were great and the food was delicious ! Highly recommend the tuna tacos appetizer, Fried Brussels sprouts appetizer, and pasta bolanaise

Caroline Restaurant
Responded on January 2, 2020

Thank you! So happy to hear that you had a great visit to Caroline and that everything was enjoyable! We hope that you will join us again soon! Charles North Caroline General Manager

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SD
New York Area
2 reviews
Dined on December 25, 2019
Overall4food4service4ambience4

Went had Christmas lunch as visiting from Australia. Our waiter was very attentive. Had a great bottle of wine. The wings and burrata great snacks to start. The brisket special was huge. The chicken snitzel followed by blueberry cobbler excellent

Caroline Restaurant
Responded on January 2, 2020

Thank you Sydney! Happy to hear you enjoyed your visit and that everything was to standard. Hope to see you all again next time your visiting. Safe Travels! Charles North Caroline General Manager

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OT
Houston
3 reviews
Dined on December 25, 2019
Overall5food5service5ambience5

Terrific food, our server was great! Will definitely be back!

Caroline Restaurant
Responded on January 2, 2020

Thank you Ally, happy to hear you enjoyed your time at Caroline and we will be sure to share your review with our team! Take Care, Charles North Caroline General Manager

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OT
Austin
106 reviews
Dined on December 24, 2019
Overall3food3service4ambience3

Limited menu, but several dishes for vegans. Halibut sandwich was satisfying. Not super delicious, but tasty enough. Wife had mushroom bolognese which I thought was very tasty. The deviled eggs were probably the star, a tiny bit too creamy, but taste was superb.

Caroline Restaurant
Responded on January 2, 2020

Thank you! Charles North Caroline General Manager

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OT
New Orleans
2 reviews
Dined on December 21, 2019
Overall5food5service5ambience5

Service was excellent and the portions were huge!
The upstairs bar with games was also great fun👍

Caroline Restaurant
Responded on December 24, 2019

Great to hear you enjoyed both food and service! We look forward to serving you again soon! Thanks for the review! Kevin Pollack Assistant General Manager

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LH
1 review
Dined on December 20, 2019
Overall5food5service5ambience5

This was a relaxing place to go for dinner and drinks before our show at the nearby theater.
Great food and atmosphere.

Caroline Restaurant
Responded on December 23, 2019

Leslie - Thanks for reviewing your recent experience with us! Glad we were able to provide you with a great dining experience! Did you know we also offer 15% off your bill with your Paramount or Stateside tickets day of show? We'll see you next time! Kevin Pollack Assistant General Manager

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EE
Austin
21 reviews
Dined on December 14, 2019
Overall4food3service5ambience4

Good food, great service. Dinner was a little cold when served. Appreciated gluten accommodation!

Caroline Restaurant
Responded on December 17, 2019

Thanks for taking the time to leave us a review on your recent experience at Caroline! Glad to see we were able to accommodate your dietary restrictions and create a memorable experience. I've also shared your feedback with our culinary team to ensure we improve moving forward. We look forward to serving you again soon! Kevin Pollack Assistant General Manager

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DA
Austin
1 review
Dined on December 7, 2019
Overall5food5service5ambience5

I used OpenTable for a reservation for a Christmas dinner for our small office (8 people). The table was ready when we arrived and Caroline's put us in a semi-private space which was great. The service, food, and environment were all wonderful. After dinner we all moved upstairs to their bar for drinks and games. What a great night!

Caroline Restaurant
Responded on December 10, 2019

David - Thank you for trusting us with your holiday dinner! Glad we were able to host your office holiday dinner and create a memorable night for you and your team! We look forward to doing it again soon! Kevin Pollack Assistant General Manager

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OT
Los Angeles
2 reviews
Dined on December 6, 2019
Overall5food5service5ambience5

This was a great place in every way! The crunchy halibut was delicious, service pleasant and timed out well. It held that the bar is on a separate level which keeps the ambience in the restaurant nice.

Caroline Restaurant
Responded on December 10, 2019

Thank you for taking the time to review your recent Caroline experience. Glad to hear you enjoyed our Hot and Crunchy Halibut and you enjoyed the Caroline vibe! We look forward to serving you again soon! Kevin Pollack Assistant General Manager

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OT
1 review
Dined on December 6, 2019
Overall2food5service1ambience3

The service was horrible but the food was delicious

Caroline Restaurant
Responded on December 10, 2019

Thank you for taking the time to leave us a review. While I'm glad you enjoyed our menu offerings, it appears we fell gravely short with service expectations. I have shared your feedback with our operations team to ensure we use this as a learning opportunity to improve moving forward. Kevin Pollack Assistant General Manager

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TS
1 review
Dined on December 5, 2019
Overall1food1service1ambience1

I arrived early for my reservation, was shown to my table, and then was ignored by staff serving diners around me for over 15 minutes. I never even got water. I got up and left. I was planning to order an appetizer and cocktail while I waited for my date but never got the chance. It was very dark and VERY noisy in the dining room. Went to the place next door and spent my dollars at a much better place.

Caroline Restaurant
Responded on December 10, 2019

Thomas - I'd like to personally apologize for the lack of service you received on Thursday evening. This is by no means what we stand for as a restaurant or an acceptable level of service. I have shared your experience with our service team to ensure your experience remains an isolated incident moving forward. I hope that you will give us another opportunity to provide you with a true Caroline experience. Thank you again for the feedback. Kevin Pollack Assistant General Manager

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b
San Antonio
11 reviews
Dined on December 4, 2019
Overall4food3service3ambience4

Nice location downtown, friendly staff although sometimes not very attentive to things like empty drinks. Music was really loud. Food was good but not amazing, a little bland. Corn dip with chips was odd, basically it seemed like canned cream corn with cheese on top. I would probably go back but probably not for a lunch meeting because it was too loud.

OT
Dallas
2 reviews
Dined on November 28, 2019
Overall5food5service5ambience5

We were so glad that Caroline’s was open on Thanksgiving. We had a delightful evening.

Caroline Restaurant
Responded on December 10, 2019

Thank you for the kind words and trusting us to celebrate the holidays with your friends and family! Great to see you enjoyed our Thanksgiving features and we were able to create a memorable evening for you! We'll see you next time! Kevin Pollack Assistant General Manager

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D
1 review
Dined on November 28, 2019
Overall5food5service5ambience4

Went for Thanksgiving dinner. Ordered off regular menu as well. All was delicious. The staff was very attentive.

Caroline Restaurant
Responded on December 3, 2019

Thank you so much for joining us on Thanksgiving Day! Happy to hear that you enjoyed your visit and we look forward to seeing you again very soon! Charles North Caroline General Manager

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P
Austin
8 reviews
Dined on November 28, 2019
Overall4food3service5ambience4

The food was good, but the entree was way too big and didn’t come with a side. No sides are offered, either. I could have done with half the chicken schnitzel and maybe a little Mac and cheese or something to go with it. But it was good, and the waitress was terrific. If you order a salad, be prepared to split it, as it is also way too huge, and even divided in half is still huge.

Caroline Restaurant
Responded on December 3, 2019

Thank you Paul, I will be sure to share your feedback with my culinary team and see what we can adjust for next time. I am happy to hear that your visit overall was an enjoyable experience. Hope to see you again soon! Charles North Caroline General Manager

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JB
1 review
Dined on November 22, 2019
Overall1food1service1ambience3

Terrible service. Our waiter was gone for awhile. Food was horrible and overpriced A flat skirt steak for $25. We’ll never return again

Caroline Restaurant
Responded on November 24, 2019

Thank you Jason, I wanted to personally apologize for your recent dining experience. It is our goal to provide an exceptional dining experience along with a desirable menu for our guest and we dropped the ball on both accounts. I have taken this review and shared it with my culinary and operations team to ensure that we do all we can to correct this immediately. We value your feedback and will use this as a learning opportunity moving forward. Charles North Caroline General Manager

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OT
Washington DC
2 reviews
Dined on November 22, 2019
Overall2food2service4ambience5

I had high hopes based on the reviews but it was really just not very good food. The shishito peppers we got for the app was good. But the steak with chimichurri and fries was just ok. And the schnitzel I got had essentially no flavor. It just tasted like deep frier. Maybe their breakfast is better?

Caroline Restaurant
Responded on November 24, 2019

Thank you very much for your review. I would like to personally apologize for the poor dining experience. We strive for a consistent and desirable menu for our guest and we did not provide this during your visit. I have shared this with my culinary team to ensure that this is corrected moving forward and that we continue to improve each day. I hope that you will join us again soon for a better showing. Thank you again, Charles North Caroline General Manager

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M
San Antonio
3 reviews
Dined on November 21, 2019
Overall5food5service5ambience5

We went at 7:00 on a Thursday. It wasn't super crowded but became busy as the evening went on. Our food was wonderful and service was great. We will go again when we are visiting Austin.

Caroline Restaurant
Responded on November 24, 2019

Thank you Mamakyns, So happy you enjoyed your visit here at Caroline. I will be sure to share your review with our team and look forward to seeing you all again very soon! Charlers North Caroline General Manager

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OT
1 review
Dined on November 14, 2019
Overall4food4service4ambience4

Good for a light dinner before a show at the Paramount.

Caroline Restaurant
Responded on November 24, 2019

Thank you! Happy to hear you enjoyed your time here and hope the show was a hit too! Charles North Caroline General Manager

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A
Austin
1 review
Dined on November 14, 2019
Overall5food5service5ambience5

Great place! Excellent drinks and food. Great service. And love getting a discount with tickets from the Paramount! Great pre or post show place!

Caroline Restaurant
Responded on November 24, 2019

Thank you Amanda! Happy to hear you enjoyed your visit and hope the show was a hit too! We look forward to seeing you all again very soon! Charles North Caroline General Manager

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BT
Dallas
2 reviews
Dined on November 11, 2019
Overall2food2service4ambience3

Service and ambiance were both pretty good. Food was terrible.

Caroline Restaurant
Responded on November 24, 2019

Thank you Bryan, I want to apologize that our menu items were not desirable during your visit. We strive to ensure that we are focused on an exceptional experience paired with great food and we missed the mark here. I hope that you will join us again soon for a better showing. Charles North Caroline General Manager

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OT
New England
15 reviews
Dined on November 11, 2019
Overall5food5service5ambience5

Love the enchiladas, atmosphere, and brussel sprout salad.

Caroline Restaurant
Responded on November 24, 2019

Thank you! I will be sure to share your review with our culinary team and we look forward to seeing you all again soon!

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NL
Kansas City
1 review
Dined on November 8, 2019
Overall4food4service4ambience5

Very cute & hip little restaurant. There were 9 of us gathered after a pre wedding party at the Kimpton. The Shishito peppers, crunchy halibut, salmon served with yummy cauliflower rice, & chicken enchiladas were very, very good. My husband’s Delmonico steak, not so much. It’s very thin & seemed difficult to cook rare. He sent his first one back. The chef brought the second attempt out to him. While it was better, he didn’t think it was great. I would go back. The street tacos we had for lunch were delicious.

Caroline Restaurant
Responded on November 12, 2019

Nancy - Thank you for leaving us feedback and reviewing your dining experience with us. Glad to see we were able to accommodate your party and create a great dining experience for your friends and family! I've shared your feedback regarding our Delmonico with our chef team to allow us to improve for our guests in the future. Thank you again for the feedback! We'll see you next time! Kevin Pollack Assistant General Manager

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MT
Tampa
4 reviews
Dined on November 8, 2019
Overall4food5service5ambience4

Creative cocktails and tasty dinner in a nice atmosphere. Only missing a unique Austin vibe

Caroline Restaurant
Responded on November 12, 2019

Mary - Thank you for leaving us a review and the feedback. Great to see you enjoyed the Caroline vibe! We look forward to the opportunity to server you again in the future. Kevin Pollack Assistant General Manager

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j
Houston
6 reviews
Dined on November 5, 2019
Overall5food5service5ambience5

Small menu, but everything was wonderful. Perfectly prepared

Caroline Restaurant
Responded on November 8, 2019

janeloshea - Thanks for taking the time to review your dining experience with us. Very pleased to hear you enjoyed your experience! Come visit us again next time you're in the area! Kevin Pollack Assistant General Manager

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TO
New England
16 reviews
Dined on November 5, 2019
Overall2food2service3ambience3

Breakfast burrito was designed to be eaten by hand, of course, but it dripped excessively with moisture and grease. Cinnamon roll had a hard exterior requiring a knife and fork to break in to. Coffee was fine, but served without anything to stir it with. The silverware only included a knife and fork.

Caroline Restaurant
Responded on November 9, 2019

Thomas - I wanted to reach out and apologize for your recent experience with us. We appreciate you taking the time to leave us a review as we will use your feedback as an opportunity to improve our service and food quality moving forward. Kevin Pollack Assistant General Manager

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TO
New England
16 reviews
Dined on November 4, 2019
Overall2food2service2ambience3

I ate at the bar. 4:30 in the afternoon. Bartenders were inattentive, engrossed in each other’s war stories about serving the public - in front of the public. Burger was over cooked, perhaps it’s because I wasn’t asked how I like my burger (medium rare, well done, etc.).

Caroline Restaurant
Responded on November 9, 2019

Thomas - Thank you for leaving us a review. I wanted to reach out and apologize for the lack of service you received during your lunch visit. We fell far short of expectations in failing to ask for a temperature on your burger. I have shared your feedback with our bar team as well to ensure we use this as a learning opportunity for our staff. Thank you again, Thomas. Kevin Pollack Assistant General Manager

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A
San Diego
35 reviews
Dined on November 3, 2019
Overall4food4service4ambience3

Great hospitality. Servers were very friendly. Not too noisy and food was fabulous.

Caroline Restaurant
Responded on November 9, 2019

Apparition - Thank you for leaving us a review on your recent experience with us! Great to hear that our staff was friendly and accommodating during your visit! We look forward to serving you again soon! Kevin Pollack Assistant General Manager

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JK
1 review
Dined on November 2, 2019
Overall5food5service5ambience5

The food was phenomenal. The wait staff were very professional and did a suburb job.

Caroline Restaurant
Responded on November 8, 2019

Jesse - Thank you for the stellar review! We appreciate you taking the time to provide us feedback from your time with us! We look forward to next time you're in the downtown area! Kevin Pollack Assistant General Manager

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JK
Austin
3 reviews
Dined on November 1, 2019
Overall5food5service5ambience4

Great food and service - an excellent choice for after-show dinner near the Paramount.

Caroline Restaurant
Responded on November 8, 2019

Jim - We appreciate you taking the time to leave us feedback. Thank you for the great review! Did you know we offer 15% off your entire bill when you show your Paramount tickets both before and after the show? We'll see you next time! Kevin Pollack Assistant General Manager

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EF
Austin
1 review
Dined on November 1, 2019
Overall5food5service5ambience5

Great menu and the service was excellent too! We had a mid-sized party and the evening was enjoyable for all.

Caroline Restaurant
Responded on November 9, 2019

Erik - Thank you for leaving us a review on OpenTable! Great to see we reviewed 5s across the board for both food and service! We look forward to serving you again soon! Kevin Pollack Assistant General Manager

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BC
Austin
16 reviews
Dined on October 31, 2019
Overall3food4service3ambience2

Everything at Caroline was fine. I was't wowed but I don't have anything particularly negative to say except that I thought it was a bit overpriced. The food was better than fine. My only suggestion (not a complaint) would be to serve the green chili chicken enchiladas a bit hotter. I wanted it to be bubbling. Nonetheless, it was very, very flavorful. (I also would have liked more acocado and jalapeños, but I could have asked for that and I didn't.) I also had beet carpaccio which was very good also and the Caesar salad which was a modern take using arugula and had yogurt in the dressing. I found it quite interesting (in a good way!).I also had a greyhound (very nice!) and some white wine. Note that the wines by the glass were very reasonably priced in my opinion. I simply wasn't wowed by Carolines and that was what I was led to believe by what I've read I would be. As I noted elsewhere, I would recommend Caroline, but with the above caveats.

Caroline Restaurant
Responded on November 9, 2019

Benjamin - Thank you for taking the time to leave a detailed review on your visit with us. I've passed your feedback regarding the enchiladas on to our culinary team to ensure we're providing our guests with the best possible dining experience. We do also offer discounted drinks and appetizers during our happy hour from 3p-6p on Monday-Friday. We look forward to the opportunity to serve you in the future! Kevin Pollack Assistant General Manager

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