Caroline Restaurant

4.6
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394 Reviews
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$30 and under
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American

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Casual
Pre/post Theatre
Step into Caroline - your neighborhood restaurant, coffeehouse and bakery in the heart of downtown Austin. Caroline is a great choice for a quick bite, cocktail, or a sit-down meal. Whatever the occasion, Caroline is the ultimate dining destination and meeting place for those who live, work and play in downtown Austin.

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What 394 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.5
service
4.5
ambience
4.3
value
Noise · Moderate
89% of people would recommend it to a friend
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MO
Austin
14 reviews
Dined on October 13, 2019
Overall 3food 3service 3ambience 4

I'll have to come back to try this place again. For now I have to rate it as very middle of the road, all around. Nothing special about the service, food, or prices. The waiter didn't get drink orders from us until the appetizers arrived, another waiter was sweeping the floor all around us (which I found a little gross, kicking up dirt near people dining), everyone seemed kind of young and not that experienced. The food is overpriced for what it is. So I guess its ok for downtown dining but I'd go to Parkside over Caroline any day.

Caroline Restaurant
Responded 5 days ago

Thank you for leaving us a review on your dining experience. I wanted to reach out and personally apologize for the mediocre food and service you received when dining with us. This is by no means what we stand for as a restaurant operation. Rest assured, I have shared your feedback with our operations team to ensure this remains an isolated incident moving forward. I hope you will give us another opportunity to show you a true Caroline experience. Kevin Pollack Assistant General Manager

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OT
Austin
12 reviews
Dined on October 4, 2019
Overall 4food 5service 5ambience 5

Our food was delicious, the weather was perfect for the patio, and our waitress was nice. However, I wish we would have known that our iced teas and lemonades were not free refills... know before you go, $3 each time! Our server did not warn us and it was not mentioned on the menu

Caroline Restaurant
Responded on October 6, 2019

Thank you for the feedback from your visit with us. We appreciate the feedback as this is our opportunity to learn and improve as an operation. I wanted to clarify that we do charge per beverage for lemonade as we use freshly squeezed lemon juice to make each lemonade to order. I'll also pass this feedback on to the team to ensure we avoid this from happening again in the future. We look forward to next time you're in the area! Kevin Pollack Assistant General Manager

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Raleigh
2 reviews
Dined on October 3, 2019
Overall 5food 5service 5ambience 5

Excellent meal - especially the chicken enchiladas and the mushroom bolognese Our party of 7 was given a small private dining room which was perfect. Highly recommend!

Caroline Restaurant
Responded 5 days ago

Thanks for leaving us a review on your dining experience with us! I'm glad your party was able to enjoy our private dining room. We look forward to celebrating your next event with us! Kevin Pollack Assistant General Manager

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LP
Austin
6 reviews
Dined on October 2, 2019
Overall 5food 5service 5ambience 4

A small, but delicious menu which includes entrees of a size worth splitting. Wonderful waitstaff. It's always a treat dining at Caroline.

Caroline Restaurant
Responded on October 6, 2019

Liza - Thank you for taking the time to review your recent experience with us! We appreciate the kind words on both staff and service! Great to see that we were able to exceed your expectations! We'll see you soon! Kevin Pollack Assistant General Manager

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Denver
3 reviews
Dined on September 30, 2019
Overall 1food 2service 2ambience 4

What a terrible experience. Never had such a bad time with the chef AND service as we eat our way through Austin. I don’t send back food, only if I feel it was unsafe. And today, the chicken was undercooked. I was promptly scolded that I was wrong by the server who relayed the chefs message... but to be safe she re-fired it anyway. Well if you went to the lengths to tell me how wrong I was .... why did you re fire it? I didn’t ask you to redo my dish, only if it was safe to eat. Terrible experience indeed

Caroline Restaurant
Responded on October 4, 2019

Thank you for taking the time to leave us feedback on your recent visit. I would like to personally apologize for the miscommunication between our staff as this is not what we stand for as a restaurant. At Caroline, we strive to provide the best possible culinary experience for our guests. Rest assured, we have used this feedback as a learning opportunity to ensure this remains an isolated incident moving forward. Kevin Pollack Assistant General Manager

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OT
1 review
Dined on September 28, 2019
Overall 5food 5service 5ambience 5

We sat at the bar and Emma took amazing care of us. The drinks were first class and the food was delicious. We will definitely be back and we highly recommend.

Caroline Restaurant
Responded on October 4, 2019

Thank you for leaving us a review from your recent experience at Caroline! Great to hear that Emma exceeded expectations and took great care of you! We look forward to serving you again soon! Kevin Pollack Assistant General Manager

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OT
Austin
1 review
Dined on September 27, 2019
Overall 5food 5service 5ambience 5

Great Service, Great atmosphere, great food and outstanding wines by the glass!

Caroline Restaurant
Responded on October 4, 2019

Thanks for leaving us a review from your recent experience at Caroline! Glad to know that we were able to provide you with an impeccable restaurant experience! We look forward to next time you're in the area. Kevin Pollack Assistant General Manager

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B
Las Vegas
8 reviews
Dined on September 27, 2019
Overall 5food 5service 5ambience 4

The food and service was excellent. The hot and crunchy halibut was a unique, creative and delicious.

Caroline Restaurant
Responded on October 4, 2019

Thanks for taking the time to review your experience at Caroline! Great to hear that you enjoyed our Hot and Crunchy Halibut! We look forward to next time you're in the area! Kevin Pollack Assistant General Manager

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DM
Austin
5 reviews
Dined on September 21, 2019
Overall 4food 4service 3ambience 4

Was perfect for a meal before the show at the Paramount. Drinks seemed a bit skimpy, but other than that, things were good.

Caroline Restaurant
Responded on September 24, 2019

Digital Man - Great to see you stopped in before heading over to a show at the Paramount. Did you know we offer 15% off your entire bill with your show tickets? I've shared your feedback regarding our drinks with our bar team to ensure our guests continue to receive a quality product moving forward. We look forward to serving you again next time you're downtown for a show! Kevin Pollack Assistant General Manager

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PS
1 review
Dined on September 21, 2019
Overall 3food 3service 3ambience 3

If you're downtown and looking for reasonable prices.

SC
Austin
1 review
Dined on September 20, 2019
Overall 5food 5service 5ambience 4

Second time to Caroline's. Love the location and service and modern vibe - food is great, too. The only thing that would improve my next visit would be a little quieter atmosphere - perhaps some cool sound-absorbing accessorizing to the interior

t
Austin
2 reviews
Dined on September 20, 2019
Overall 5food 5service 5ambience 5

We had a large group for dinner on a Friday night and Caroline was able to accommodate us in a semi- private room on the side which was perfect for a large party. I loved that we were all able to talk (not shout) and hear each other. Everyone was super-pleased with their meals and the service was great! It was my first time at Caroline, but will definitely go back. I was impressed at every level.

Caroline Restaurant
Responded on September 24, 2019

tiffewalker - Thanks for taking sharing your feedback on your recent visit with us. Great to see that you and your guests enjoyed our semi-private dining room! Very pleased to know you'll be joining us again and we were able to exceed your expectations! Kevin Pollack Assistant General Manager

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V
Austin
10 reviews
Dined on September 19, 2019
Overall 5food 5service 5ambience 5

Great menu, delicious food and amazing service! Lots of vegetarian choices. Highly recommend.

MG
Austin
8 reviews
Dined on September 18, 2019
Overall 5food 5service 5ambience 5

Food is amazing and cocktails are well made. I only needed one margarita and I was all set. We had several people checking on us so absolutely no lack of service here! Definitely will be back. We had the deviled eggs and peppers for an appetizer and they were AMAZING! Our entrees were the Salmon and a salad with grilled chicken! Everything tasted great and portions were more than enough.

Caroline Restaurant
Responded on September 25, 2019

Melissa - Thank you for taking the time to leave us a review and the kind words from your recent experience with us! Great to hear your enjoyed everything and we were able to provide you with great service! Already looking forward to next time you stop in! Kevin Pollack Assistant General Manager

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DH
Houston
6 reviews
Dined on September 18, 2019
Overall 5food 5service 5ambience 5

This was my 5th visit. Great location, great staff, and terrific cuisine. Highly recommend

Caroline Restaurant
Responded on September 19, 2019

Thanks for leaving us a review! We appreciate your loyalty and kind words! We look forward to serving you next time you're in the area! Kevin Pollack Assistant General Manager

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JB
Austin
2 reviews
Dined on September 14, 2019
Overall 5food 5service 5ambience 3

Everything was great except the music they had playing was a tad too loud and made conversations hard.

JF
Kansas City
34 reviews
Dined on September 2, 2019
Overall 5food 5service 5ambience 5

Let me first preface the atmosphere and decor - chic, industrial and comfortable. The corn dip...FREE with a checkin for Yelp - just do it! Worth every free penny. The beet salad had the best mix of flavors from the EVOO to the pistachio to the bitter yet fresh arugula. The deviled eggs were literally to die for. Sweet yet tasty. The jalapeño on top added a nice unexpected heat. The chicken wings - a hearty portion and smelly goodness- finger licking goodness. They were dry rubbed and tasty. The presentation all around was lovely and we will be back. Oh also, come during happy hour, a great variety of tasty treats and drinks off the main menu for a great price. I tried the chardonnay - which is not something I'd normally do, but I was pleased. I added a noir - it was smooth, dry and very good.

Caroline Restaurant
Responded on September 7, 2019

Joshua, Great to hear you enjoyed our happy hour and the Caroline vibe! Come see us on Mondays when we offer half off bottles of wine! Looking forward to next time! Kevin Pollack Assistant General Manager

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SC
Austin
5 reviews
Dined on August 27, 2019
Overall 5food 5service 5ambience 5

Great Atmosphere, food, and service for lunch with our party of 6

Caroline Restaurant
Responded on August 28, 2019

Susan - Thank you for taking the time to leave us a review. Happy to hear we were able to exceed your expectations for your lunch party! We look forward to next time you stop in! Kevin Pollack Assistant General Manager

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d
Austin
48 reviews
Dined on August 15, 2019
Overall 4food 5service 4ambience 5

The food and drinks at Caroline are definitely worth trying. It's creative and tasty fare. The presentation on the "beet carpaccio" and jalapeno deviled eggs was great and picture-worthy. The portions are a tad small for the price, but that's a small complaint. We're glad we went.

Caroline Restaurant
Responded on August 20, 2019

Thank you, Dan! So happy that you all enjoyed your visit and look forward to seeing you all again soon! Be sure to stop by on Monday nights when we do half off bottles of wine! See you soon, Charles North Caroline General Manager

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CC
Austin
1 review
Dined on August 14, 2019
Overall 4food 3service 4ambience 3

I love the fresh, healthy food choices and the waitstaff are friendly and knowledgable. While we were a large group (7), and there is only so much to be done about the inability to hear one end of the table from the other I have to say it's a bit loud inside. I suspect it's all the concrete and hard surfaces. At any rate, I definitely have and do recommend Caroline to friends.

Caroline Restaurant
Responded on August 20, 2019

Thank you, Carolyn! I will be sure to speak with my team regarding correct music levels to ensure we are providing a great atmosphere! We hope that we will see you all again soon! Charles North Caroline General Manager

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OT
1 review
Dined on August 14, 2019
Overall 5food 4service 5ambience 5

Awesome customer service after the potatoes weren’t as expected

Caroline Restaurant
Responded on August 20, 2019

Thank you! Glad we were able to get this fixed and hope to see you all again soon! Charles North Caroline General Manager

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OT
1 review
Dined on August 13, 2019
Overall 5food 5service 5ambience 5

The food was great!

Caroline Restaurant
Responded on August 20, 2019

Thank you! Hope to see you all again soon! Charles North Caroline General Manager

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JS
Houston
13 reviews
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

Considering a busy late Saturday night, service and food was very good.

Caroline Restaurant
Responded on August 20, 2019

Thank you, John! Glad we were able to accommodate and hope to see you all again soon! Charles North Caroline General Manager

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j
Austin
1 review
Dined on August 10, 2019
Overall 4food 5service 4ambience 5

Made a reservation for dinner on a super busy night and my requests for special seating was met. My expectations were all met. I had the Salmon Salad and it was delicious. Thx

Caroline Restaurant
Responded on August 13, 2019

Thank you, Jeff!! So happy to hear that you all had a great experience! We hope that you all will be back to join us again soon! Charles North Caroline General Manager

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TS
Austin
1 review
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

Food and ambience was EXCELLENT!! I had the burger and it had amazing flavor! I also had the hot chocolate cake which I would highly recommend! Overall great experience!!

Caroline Restaurant
Responded on August 13, 2019

Thank you, Tisha! So happy that we were able to pull through on a few of our favorite menu items and we hope to see you all again soon! Charles North Caroline General Manager

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AR
1 review
Dined on August 8, 2019
Overall 5food 5service 5ambience 5

Oh my gosh! This was first experience at Caroline's and it was great! Perfect location, it was sleek and modern inside. The wait staff were on point, our waiter was so kind and attentive! And the food was phenomenal. 100% recommend this place! It's cute, it's delicious, it's just an overall yes!

Caroline Restaurant
Responded on August 13, 2019

Thank you, Alayna! I am so happy to hear that you had a great time and that we were able to make your first experience here at Caroline a memorable one! Be sure to stop by on Monday night when we do 1/2 price wine night! I will be sure to share your kind words with our team as well and look forward to seeing you again soon! Charles North Caroline General Manager

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KE
1 review
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

Went for a friends birthday. We arrived early but they seated us immediately. There were 4 of us and we all ordered a different entree. Steak, Enchiladas, Salmon and the Chicken. Every meal was over the top delicious. We also had 2 servings of the deviled eggs, again, DELICIOUS! I would highly recommend this restaurant to everyone. I will be visiting them again, soon.

Caroline Restaurant
Responded on July 29, 2019

Thank you, Kristene! So happy that we were able to provide a great experience for you and your group! Thank you for the kind words and we look forward to seeing you all again very soon! Charles North Caroline General Manager

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OT
New Orleans
1 review
Dined on July 26, 2019
Overall 3food 4service 4ambience 4

The atmosphere and meal were great! Hostess was extremely friendly, and so was the waiter. The timing was just a bit off. We asked to have some time between our salad and entrees and we were told no worries we will time it for you. Our entrees arrived about half way through eating our starter salads.... Other than that, everything was nice.

Caroline Restaurant
Responded on July 29, 2019

Thank you, I want to apologize that the timing during your recent visit was off. I will be sure to discuss with my team the important of coursing out dishes as to not interrupt the experience. We hope that you'll join us again soon. Thank you, Charles North Caroline General Manager

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SD
Palm Springs
21 reviews
Dined on July 19, 2019
Overall 5food 4service 4ambience 3

Have eaten here several times over the course of three days. Service is spotty, one day very good, the next day not so much. Food has been excellent and I highly recommend the restaurant and bar.

Caroline Restaurant
Responded on July 23, 2019

Thank you, Sheri I've shared your feedback with my team to ensure that we are always following through on our steps of service each and every day. We look forward to seeing you all again soon! Charles North Caroline General Manager

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NH
1 review
Dined on July 19, 2019
Overall 3food 2service 3ambience 4

not good but not bad, server wasn't the best either and it wasn't crowded on a friday night. Should have been a red flag

Caroline Restaurant
Responded on July 23, 2019

Thank you, Noah I've shared your review with my team to ensure that we are always paying close attention to all areas and that we are pulling through on our steps of service from our busiest times all the way through our slow summer month. Charles North Caroline General Manager

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JB
1 review
Dined on July 16, 2019
Overall 4food 5service 5ambience 4

Fantastic food, fantastic service, fantastic atmosphere!

Caroline Restaurant
Responded on July 23, 2019

Thank you, Jay! Happy to hear you enjoyed your visit and look forward to seeing you all again soon! Charles North Caroline General Manager

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OT
1 review
Dined on July 12, 2019
Overall 2food 3service 2ambience 3

It really was a good experience! Loved the aesthetic but could have more lighting. We had a large table for our group of 9 and our specific table was dark if you were seated in the middle but had some light if you were on the end. We actually even talked about how we’d prefer more lighting. We also talked about how the service wasn’t very good but we didn’t blame our server it was really the staffing. He was spread thin and we didn’t see much staff around. It took foreverrr to get drinks and he did warn us the bar was backed up but then one was forgotten so he had to be reminded. It was an hour and a half or possibly even longer before food was served but because we were there for a birthday we didn’t notice all too much because we were enjoying socializing with the group. The food wasn’t great nor bad but good/fine. I do have to say the menu was a typical downtown Austin menu, as in there weren’t a whole lot of options. It was just a small one sided menu. What really attracted us was the aesthetic and the cocktails because man were their cocktails really really great. And they weren’t your typical cocktails; they had a twist for each one or something new and different entirely.

Caroline Restaurant
Responded on July 23, 2019

Thank you so much for the review and feedback, I have shared this with my team to ensure we are always addressing any areas of opportunity and using all feedback as a tool to grow and improve. We hope that you will join us again soon Charles North Caroline General Manager

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PG
Austin
1 review
Dined on July 12, 2019
Overall 2food 2service 4ambience 3

The restaurant had a nice decor and vibe, waiter was great, but the food left a lot to be desired. Everything my friends and I ordered tasted very basic with no exciting flavors; essentially tasted like we cooked it ourselves.

Caroline Restaurant
Responded on July 15, 2019

Thank you, Phil We use these reviews as an opportunity to grow and improve. I will be sure to share your feedback with my culinary team and discuss what changes we can make. Thank you again and we look forward to seeing you all again soon! Charles North Caroline General Manager

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T
Dallas
4 reviews
Dined on July 12, 2019
Overall 4food 5service 4ambience 5

Great food good service fun vibe

Caroline Restaurant
Responded on July 15, 2019

Thank you, Texasdiner! Hope to see you again soon! Charles North Caroline General Manager

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SC
1 review
Dined on July 4, 2019
Overall 4food 4service 2ambience 4

Some of the food items are very well executed. Others, the chicken schnitzel for instance, showed promise but disappointed because they lacked flavor (and in the case of the schnitzel, whatever flavor it had was overwhelmed by lemon; there was no balance). The entree portion sizes for schnitzel and halibut were much larger than expected, a real plus. Service was attentive at first, but neglectful by the end of our meal.

Caroline Restaurant
Responded on July 8, 2019

Thank you, Scott! I have shared your review with my culinary team to ensure that we are paying close attention to each spec for our menu items. Our schnitzel should have a light and buttery golden brown crisp on the outside and while we do add a Meyer Lemon vinaigrette dressing to our fennel and arugula salad on top, this should not at all be overpowering. Thank you for bringing this to our attention and we will be sure to correct moving forward. Charles North Caroline General Manager

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SC
Dallas
3 reviews
Dined on June 30, 2019
Overall 4food 5service 5ambience 4

A large small place, with a party deck upstairs and an excellent menu down.

Caroline Restaurant
Responded on July 4, 2019

Thank you, Shelley! So happy you enjoyed your visit and we look forward to seeing you again soon! Charles North Caroline General Manager

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SA
Las Vegas
2 reviews
Dined on June 29, 2019
Overall 5food 5service 4ambience 5

We went to celebrate a friend’s birthday. We were given a private in a room closed off by curtains. The decor was tastefully done, and the ambiance was great. Our drinks were made well and the appetizers and food were delicious. Our server was a little slow getting drinks to us and we didn’t get checked on frequently for refills, he was very nice though. We had a show to make so when he brought the brownie dessert for the birthday girl. We had to have her blow it out quick and he packed it up to go. Everything was perfect just would have appreciated faster service and more frequently. Maybe it was because we were in the side room.

Caroline Restaurant
Responded on July 4, 2019

Thank you, Suzie! Happy to hear that you all had a great visit and that everything was to your liking. I will be sure to speak with my team about our frequency of service and ensure that we are paying close attention to all of our guest. Thank you for bringing this to my attention and hope to see you all again very soon! Charles North Caroline General Manager

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AL
Austin
1 review
Dined on June 29, 2019
Overall 5food 5service 5ambience 5

Caroline was suggested to me via an email from the Paramount Theatre. I was seeing a show there that evening and they suggested going to Caroline for dinner since it was just moments away from them. I had no idea what to expect, but I think I found my new favorite restaurant. Our server was so incredibly sweet and funny, and the food! Oh the food is phenomenal! They also have wonderful cocktails. I went with my parents this time and we sat downstairs, but the upstairs looked like a super fun place to hang out with friends for happy hour. I'm going to introduce all of my friends to this restaurant.

Caroline Restaurant
Responded on July 4, 2019

Thank you! So happy you enjoyed your visit and hope that the show was a hit too! Cant wait to see you all again soon for happy hour at Upstairs at Caroline! Charles North Caroline General Manager

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WW
Austin
1 review
Dined on June 27, 2019
Overall 5food 5service 5ambience 5

Everything was good. Drinks, apps, dinner and service. Also, thanks for the 15% off with our Paramount tickets

Caroline Restaurant
Responded on July 4, 2019

Thank you, Wendie! Look forward to seeing you all again for your next show! Charles North Caroline General Manager

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TH
Austin
1 review
Dined on June 26, 2019
Overall 5food 5service 5ambience 5

Caroline has excellent ambiance, and the service is really good. We had the roasted corn dip, which is the right blend of corn and sweet. I had the Brussels sprouts salad, always a good choice, and my date had the haddock.
We loved the evening.

Caroline Restaurant
Responded on July 4, 2019

Thank you, Terry! Happy to hear that your visit went well and that everything we spot on! Hope to see you all again very soon! Charles North Caroline General Manager

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