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Permanently Closed - Carmello's - Ottawa

3.9
229 reviews
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CAN$30 and under
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Italian
Perfect For:
  • Good for Groups
  • Great for Lunch
  • Neighborhood Gem

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About

This restaurant is permanently closed. Wonderful contemporary Italian cuisine presented in a colorful Mediterranean atmosphere. Large summer patio for dining a la fresco. Affordable pricing for the most discriminating diner. Open lunch and dinner with friendly and knowledgeable staff. Centrally located near 12 great hotels to walk over from.
Dining Style
Casual Elegant
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Cuisines
Italian, Seafood, Pizzeria
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Hours of operation
Lunch: Monday - Saturday: 11:00 am - 4:00 pm; Dinner: Daily: 4:00 pm - 10:00 pm
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Phone number
(613) 563-4349
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Payment options
AMEX, MasterCard, Visa
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Dress code
Business Casual
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Private party facilities
With our dining room being long and narrow we can accommodate private dining at one end in particular. This space is suitable for groups from 25 to 45 people. Custom menu's are usually prepared.
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Private party contact
John Payne: (613) 563-4349
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Catering
Corporate and social catering to meet all your needs. Not just Italian cuisine but also North American and traditional. Custom designed menu's mostly used.
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Neighborhood
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Parking details
Free parking is offered after 5:00 pm. each day and is under the Marriott Hotel beside the restaurant. Entrance to underground is on Queen Street, west of Kent beside the Hotel’s driveway.
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Public transit
On Queen Street between Kent and Lyon St.
Additional
Banquet, Bar/Lounge, Full Bar, Gluten-free Menu, Non-Smoking, Outdoor dining, Outdoor Smoking Area, Takeout, Wheelchair Access, Wine
What 229 People Are SayingWrite a review
Overall ratings and reviews
3.9based on all time ratings
4.0
food
4.0
service
3.4
ambience
5.0
value
Noise · Moderate
89% of people would recommend it to a friend
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2.0Dined on August 3, 2014

We went to Carmello's on a Sunday Evening during the Buskers Festival in Ottawa. The reviews on Open Table were pretty good and we'd never been there so we figured we'd give it a shot. Even though the place was almost empty inside (outside was very busy) and we had a reservation, we were given a table along the eastern wall that overlooks a dark parking garage with a bunch of construction equipment in it. Not really nice to look at. The waitress was very friendly but the service was painfully slow and the food very average.

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3.0Dined on July 31, 2014

Too much garlic and oil in pasta dishes. Could taste the garlic the whole next day.

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4.0Dined on July 27, 2014

Food was good, server was good. They were out of the wine we wanted. We went Sunday night and it was very quiet.

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4.0Dined on July 21, 2014

Nothing happening in that city on a Monday night so we had no idea we were going to have the best meal of our vacation ! Great staff, yummy food, friendly atmosphere and great central location. You can't beat it in Ottawa. We will return for sure !

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4.0Dined on July 9, 2014

My family of 6 really enjoyed our experience last night at Carmello's. The service was very good and the food was delicious. I cannot say anything negative about our experience. Between us we had various appetizers, steak and pizza, and delicious creme brulee with a lovely crispy exterior. Everything was scrumptious. I would strongly recommend this restaurant.

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3.0Dined on June 25, 2014

The food was the best part of the experience... Had a really good soup... calamari was prepared a bit differently than usual (no breading)... which was very good but the order was lost in the salad that accompanied it... so it didn't seem like you really had very much calamari served to you and if you didn't want to eat all the salad... it was hard to find all the calamari.

I was very disappointed that there was no free parking. This is one of the reasons I chose this restaurant and it is clearly stated on the website that there is free parking. When you call about parking... they refer you to a nearby hotel ($20+ charge) and note that it is at your own expense and that parking is available not free!

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5.0Dined on June 21, 2014

Great atmosphere. They were busy because of the ribfest but the service was incredible

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2.0Dined on June 20, 2014

While visiting Ottawa over the weekend, we found Carmello's through Opentable. Ribfest was taking place and part of it was along the pedestrian-only street that Carmello's patio is set against. Our waitress was nice but distracted - it took a long time to get water but our drinks came fast. Food was another story - not only did it take too long but the pizza was half cold & my pesto pasta was swimming in nothing but oil. Another pasta was overcooked (not al dente) & chicken was dry. Servers were definitely more interested in serving people on the patio close to the Ribfest action & the cooks were not interested in how they cooked their food. Not impressed with this restaurant.

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5.0Dined on June 20, 2014

I love the reservation app. Very easy to use. Carmellos was awesome and would recommend it to everyone. The food was amazing.

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3.0Dined on June 20, 2014

Decent fungi pasta but not great - slightly gelatenous. Glass of red houswine was poor. Service friendly and helpful. Nice menu choices.

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5.0Dined on June 17, 2014

Both the food and the service were excellent. will recommend to all my friends

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5.0Dined on June 17, 2014

I visit Carmello's frequently and find it to be consistently great food, great service and reasonable prices. The outdoor patio is large and is on a pedestrian walkway, rather than a street. Very nice restaurant and one of our downtown favourites.

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4.0Dined on June 14, 2014

Food and service was great, portions were very big (appetizers). Dessert was ok but i've had better at Carmello's.
We had a table in the far corner although we had made reservations a few days in advance, other than that, pleasant dining experience.

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2.0Dined on June 14, 2014

Went on a Saturday night, got served a flat pepsi, uncooked shrimps, items missing on desserts menu, service was ok, would not go back

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4.0Dined on June 12, 2014

I hadn't been in Carmello's for a couple of years. But an out of town colleague wanted to meet for lunch downtown on a Thursday, so this was convenient for him. While the facilities are looking a bit tired, the food was excellent. We shared the 'Bruschetta Tradizionale' -- much better than most! I had the 'Fettucine Gamberi' (very tasty -- hit the spot!), & my colleague 'Linguine Toscana' which he similarly reports was a great choice. The house wine was good as well. Server was extremely friendly, and didn't rush us --- we were talking business for 90 min. Having just come back from a month in Italy, I must say the experience was as good as many of the restaurants over there, and reasonably priced as well. I'll certainly be back!

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4.0Dined on June 12, 2014

I went with a large group for lunch and was impressed with the speed that the food arrived. The service was great and the food itself was good (a little pricey but fair).

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2.0Dined on June 9, 2014

Calamari was horrible but rest of food was good. Service was very slow, spilled our wine, and never came to poor wine from our bottle. Had to remind him twice to get an ice bucket for ice.

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4.0Dined on June 9, 2014

The food was amazing and our server was excellent. He didn't hover and gave us just enough space. I tried it because of a Groupon but I would definitely consider going back and paying full price.

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5.0Dined on June 9, 2014

This restaurant was great for our group of 16 guests. We sat outside at lunch time as it was a beautiful day and great location. Service was excellent, Food was great! Absolutely no complaints from anyone.

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3.0Dined on June 7, 2014

Great outdoor dining experience, restaurant half-full but good service provided, excellent menu. Food good but could use more spice. Wine selection alright and not too expensive. Would recommend it.

Thank you.

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5.0Dined on June 7, 2014

We had purchased a groupon, and booked an early dinner pre-movie with friends. We were so pleasantly surprised by the exceptional food ( appetizers to die for) and genuine knowledgeable and responsiveness of our server. I can't say enough about Carmellos. We will absolutely be back. A gem in downtown Ottawa!

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4.0Dined on May 29, 2014

We're a group of middle-age girlfriends and we like to get together at Carmello's because the food is reliable, the service is great and nobody seems to mind if we laugh too loudly. So we keep going year after year. When the weather is nice, it's even better as we sit on the patio.

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4.0Dined on May 24, 2014

Un resto avant marathon tout indiqué! Bonne pâtes et plusieurs bons choix.

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2.0Dined on May 24, 2014

Even though I wasn't expecting a succulent meal, the food was really bad. Absolutely tasteless.
However, nothing bad to say about the service which was impeccable.

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4.0Dined on May 24, 2014

Ate here twice during weekend of Ottawa marathon
Had G free pasta and pizza ! Very good

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4.0Dined on May 24, 2014

Nous sommes allés souper la veille du demi marathon d'ottawa afin de manger des pâtes. C'est excellent et très bon service. Délais d attente assez court malgré que le resto était bondé de coureurs !

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4.0Dined on May 24, 2014

We went through open table for our booking and we were not disappointed. The staff was very efficient considering they were dealing with a majority of marathon runners. Definitely we would recommend.

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4.0Dined on May 24, 2014

We can find the perfect meal that you need before marathon.

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3.0Dined on May 21, 2014

Dommage pas de service en français. Ottawa, vraiment?

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3.0Dined on May 20, 2014

Had a nice lunch outside. The service was good but it was a quiet day so I cannot comment on what it would be like if it had been busy. I had the minestrone soup which was tasty but oily. My salad and grilled shrimp plate was very good. The only thing I didn't care for at all was the bread they served while waiting; to dip in the oil was impossible as the bread simply crumbled too much.

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5.0Dined on May 18, 2014

I love the calamari here, as it's grilled whole pieces not battered & fried rings. Quantities are really generous. Best Groupon deal in Ottawa!

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1.0Dined on May 9, 2014

Waited for lunch service-very busy-had to give the order to the host as server never came. Food was awful. Service was terrible. The restaurant people were however very nice and apologetic.

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3.0Dined on May 7, 2014

The appetizers were the best of the 3 courses. Strangely, the large portion size was intimidating. Our main meals were well presented, but had some issues. Over-salting of pasta and seafood dishes, overpowered the more delicate flavors. The veal was overcooked and over-sauced with basil pesto. The sauce covered every component of the dish. The tiarimusu was soggy, however, the waiter did notice and replaced with another desert. The server was very friendly and personable, however, he was very messy. He would clear the tables around us and leave the dishes in the table beside us. This went on throughout our 3 hour stay. Nothing is more distracting and unappetizing than looking at other's peoples dirty plates.

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5.0Dined on May 3, 2014

once again a great meal from start to end...will go back again groupon or not

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3.0Dined on April 26, 2014

We arrived at 7:25 for our 7:30 reservation and waited at the bar until 8:20 to be seated. Once seated the server arrived to advise she was running behind, glad to see we had drinks and was on her way before we could order a bottle of wine. The wine selection is limited. The bruschetta was delightful, a burst of flavour and a pleasant surprise. The pasta was above average the chicken and sausage was overcooked. Generally, the food was great, we were not impressed with the service. It seems though a reservation was made a table was not reserved for our arrival. The food will likely bring us back with the hopes that the service will improve, however we will lower our expectations for service to not be disappointed with experience.

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5.0Dined on April 26, 2014

From making the on-line reservation to the paid underground parking, our expectations were exceeded. Our server Derrick acknowledged us immediately and continued to check on us throughout the meal.

The arrival of the apps, main course and dessert was timed perfectly for us.

The Seafood Salad had a good selection of seafood . The NY Steak with Portobello Mushroom was delicious and cooked as requested. It was nice to have such a variety of fresh vegetables & roasted potatoes.

There was a good selection of desserts and all of us were very impressed with our choice.. Portions were extremely generous, beautifully plated and very fresh. We had the 3 different desserts at our table and all were magnificent.





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4.0Dined on April 24, 2014

Never disappoints. Great local restaurant with good food. My go to spot for business lunches.

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5.0Dined on April 23, 2014

This has been our third time to Carmello's and it is still a wonderful restaurant. The food is outstanding and the service is the same. The portions are large, so be hungry when you arrive.

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4.0Dined on April 9, 2014

Good food as always. Waiter was super efficient and funny and nice. Will be back for sure. :)

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4.0Dined on April 5, 2014

Great spot if in Sparks Street area, friendly waiters. Busy the night we went- groupon deal! great value for money!

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