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Carmella's Cafe, New Hartford, NY

Carmella's Cafe

4.5
4.5
58 Reviews
$30 and under
Italian

A TASTE OF TRADITION

The original Carmella's Cafe, located in New Hartford, New York, opened in 1985. Our goal was to provide our guests with the warmth, charm and quality of a local "Mom & Pop" restaurant with the consistency and controls of a well managed chain. Homemade soups, sauces, pasta, bread served by warm friendly, caring servers was the essence of our business. Our people have to demonstrate an "I care about you" attitude in order to work at Carmella's. We never intended it to be a fancy place... just a place where people of all ages could find good food value and fun in a casual, friendly surrounding! We are now re-dedicating our efforts to those original ideas and are committed to providing our guests with a great experience based on fresh, well prepared food served by people who really care. We invite you to enjoy our best food and service, and please let us know how we're doing

Make a reservation

2 people

7:00 PM


Booked 1 time today

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Italian, American, Pizzeria
  • Hours of operation
    Mon–Sat 11:00 am–12:00 am Sun 9:00 am–12:00 am
  • Phone number
    (315) 797-3350
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Neighborhood
    Utica
  • Parking details
    Private Lot
  • Additional
    Bar Dining, Bar/Lounge, Beer, Cafe, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Late Night, Patio/Outdoor Dining, Private Room, Weekend Brunch, Wheelchair Access, Wine

What 58 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on all time ratings
  • 4.5Food
  • 4.5Service
  • 4.2Ambience
  • 4.4Value

NoiseModerate

58 Reviews
  1. OpenTable Diner

    New York City

    3 reviews

    4.0

    3 reviews

    Dined on March 29, 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    Food taste was outstanding. A+ Server rushed our service. B- Barely got thru half our appetizers when the Entree's were brought. Regardless, I still love it here. Food is always great!

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  2. NancyP

    Dallas

    2 reviews

    5.0

    2 reviews

    Dined on February 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I couldn't have had a better experience at Caremella's Cafe this trip! We made a reservation for 8 about 45 min ahead of time (surprised this was eve possible). We even got there about 15 min early and they were able to seat us immediately (we were coming from an event and the travel time was unpredictable). The service was outstanding, the food was great, and the prices were awesome (esp the free dinner for children on a Sunday). The waitress was amazing; we had a great time.

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  3. LorraineR

    New York City

    1 review

    5.0

    1 review

    Dined on December 10, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This was our first time at Carmella's but it won't be our last. We loved everything about our visit. The restaurant is very welcoming with it's decor and vibe, the menu has a lot of great options, the food was excellent, and the prices very reasonable. I would definitely recommend this as a great place for a great meal.

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  4. SuzanneW

    New York City

    1 review

    5.0

    1 review

    Dined on March 8, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Even though I thought I booked a reservation for 12 and it turned out to be 2 the staff was great getting us a table for 12! Thank you Carmellas

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  5. Jimmy

    Greater Boston

    41 reviews

    5.0

    41 reviews

    Dined on February 23, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A neighborhood gem

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  6. OpenTable Diner

    New York City

    5 reviews

    4.0

    5 reviews

    Dined on February 22, 2020

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    Great menu with tons of choices.

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  7. DanaZ

    New York City

    11 reviews

    5.0

    11 reviews

    Dined on February 15, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We go 1-2 x a week. My 4 year olds favorite place. The waiters and waitresses are so friendly to him. Always consistent food.

    Is this helpful?

  8. NOREENU

    Naples

    9 reviews

    5.0

    9 reviews

    Dined on January 16, 2020

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 4
    We are regular patrons. Always a good experience

    1 person found this helpful

  9. OpenTable Diner

    New York City

    1 review

    5.0

    1 review

    Dined on January 12, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food and fantastic service!

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  10. OpenTable Diner

    New York City

    4 reviews

    5.0

    4 reviews

    Dined on January 4, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always great!

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  11. WilliamT

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on November 30, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything was fine at Carmella's, as usually. Great service, gret food, very fair prices. I do have a complaint about using OpenTable to make a reservation. I made the reservatio an hour on advance AND received an email confirmation, however when we showed up at the restaurant Open Table had not yet called the restaurant and notified them of the reservation. As it worked out Carmella's was able to seat us immediately. I emailed a complaint to OpenTable and the response I got was that I had not showed up on time and that the restaurant had charged my credit card a fee as a result and that I should call the restaurant. I knew this was not true because I paid in cash and neither OpenTable nor the restaurant had my credit card number. Also when I called the restaurant they new nothing about this situation. Happy with Carmella's but not with OpenTable

    1 person found this helpful

  12. LeeM

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on November 5, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The Chicken Riggies were terrific!

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  13. WilliamT

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on November 2, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Good meal, good cold wine and good service. Couldn't ask for more

    Is this helpful?

  14. MichaelG

    Chicago

    28 reviews

    vip
    5.0

    28 reviews

    Dined on October 4, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great place to eat and have a good time. I always like to go there when I’m home visiting family.

    Is this helpful?

  15. ReneeV

    New York City

    18 reviews

    4.0

    18 reviews

    Dined on September 1, 2019

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    The riggies were mote of a wine sauce that was very nice and the lasagna was very good . 2for 1 drink specials too

    Is this helpful?

  16. FrankR

    Miami

    3 reviews

    4.0

    3 reviews

    Dined on August 10, 2019

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4
    Been a reliable "good feed" for decades. Waitress was a bit off her game but pleasant.

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  17. George

    New York City

    1 review

    5.0

    1 review

    Dined on August 5, 2019

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Never disappointed when we go to Carmellas! Its quiet, comfortable, friendly staff, great menu and the food is simply delicious!

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  18. Vanholi

    San Francisco

    5 reviews

    vip
    4.0

    5 reviews

    Dined on June 9, 2019

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Nice accommodating service. Food was prompt and very good. We enjoyed our outing with my 94 year old mom!

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  19. Karen

    Raleigh

    7 reviews

    4.0

    7 reviews

    Dined on May 26, 2019

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 3
    Great staff and food. A local Olive Garden type theme. Cannolis are fantastic. Try the pumpkin!

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  20. MadelineJ

    New York City

    1 review

    4.0

    1 review

    Dined on May 3, 2019

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Italian fare is very good. The desserts are very rich. Good for a date or a family outing. Very popular, you would do well to make a reservation in advance.

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  21. CarolS

    New York City

    1 review

    5.0

    1 review

    Dined on April 24, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Carmella's will always be our favorite! EXCELLENT food, the best sauce, bread, soups, salads. Even their coffee is the best! LOVE IT! Great atmosphere, very friendly waiters, it just has it ALL!!!!!

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  22. OpenTable Diner

    New York City

    1 review

    5.0

    1 review

    Dined on April 21, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was great, and the staff was amazing!

    Is this helpful?

  23. JamieR

    New York City

    1 review

    4.0

    1 review

    Dined on April 14, 2019

    1. Overall 4
    2. Food 2
    3. Service 3
    4. Ambience 3
    Dish inspection- received washed but still dirty bread plates. If bread plates were not washed correctly- the dinner plates that contained our meals? Dish washing inspection a must!

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  24. MaryM

    Unspecified

    1 review

    5.0

    1 review

    Dined on April 9, 2019

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 4
    Absolutely would refer a friend! Carmella’s is consistently spot on both in quality and service!

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  25. ElizabethC

    New York City

    1 review

    5.0

    1 review

    Dined on April 6, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This was my first time going. It was unbelieveable. Service was amazing, the waiter was very prompt, our portions were huge!! There was not one thing bad about this place! My new favorite!!

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  26. OpenTable Diner

    New York City

    1 review

    4.0

    1 review

    Dined on February 20, 2019

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    It was a luncheon for my grandmas. The waitress was attentive and patient. The menu had something for everyone.

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  27. kathleeno

    New York City

    9 reviews

    4.0

    9 reviews

    Dined on February 14, 2019

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 5
    Great food at a reasonable price. Very good value for the money.

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  28. SteveM

    New York City

    1 review

    5.0

    1 review

    Dined on February 9, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service and nice menu! Our food was tasty and delicious. We had the Utica greens which was quite different than what I am used to for greens but was very good. My daughter had the grilled herb chicken which she really enjoyed. My wife had the 1/2 rack of ribs which she said were tender and delicious. Overall it was a great find using Trip Advisor and Open Table.

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  29. KARENB

    New York City

    1 review

    4.0

    1 review

    Dined on February 8, 2019

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    While our server could not have been more professional, courteous, friendly, or competent, the hostesses left much to be desired. Three young women stood by the podium and none offered to help me for a full 6-7 minutes until I spoke up and stated I had a reservation. When the others in my party arrived they were told they could "Wander around and look" for me. It was as if the front of house was being manned by middle school girls.

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  30. Robinseeker

    New York City

    20 reviews

    4.0

    20 reviews

    Dined on January 24, 2019

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    Excellent waitress. Very attentive.

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  31. WendyJ

    New York City

    1 review

    3.0

    1 review

    Dined on January 1, 2019

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5
    Was good but my potatoes were not hot and my brothers food was too tough to eat

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  32. VictoriaS

    San Francisco

    1 review

    4.0

    1 review

    Dined on December 27, 2018

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    We always love Carmella's, but the online reservation did not work. They didn't have our reservation from 'Open Table' when we arrived. Luckily they were able to accommodate us, but I will not make a reservation via Open Table online again.

    Is this helpful?

  33. FoxyRed36

    New York City

    17 reviews

    vip
    3.0

    17 reviews

    Dined on November 20, 2018

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    The plates and wine glasses were dirty and sticky. The poor waitress was very busy and didn’t get back to our table forever. When she did she had attitude about the dirty dishes with us. We asked for extra napkins or a wet cloth. Got napkins after 4 asks.

    Is this helpful?

  34. SandyZ

    Frankfurt

    13 reviews

    5.0

    13 reviews

    Dined on October 13, 2018

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    We has an excellent meal served by a fantastic waitress. She was so friendly and gave us good recommendations. Our grilled fish was outstanding, and so was the red house wine.

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  35. Mark

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on September 28, 2018

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    Great consistent food with local favorites. Their chicken riggies are the best in the area.

    Is this helpful?

  36. DeirdreNYC

    New York City

    6 reviews

    5.0

    6 reviews

    Dined on September 28, 2018

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 3
    Friendly staff. Because we had a reservation we were seated quickly.

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  37. cooperpixie

    New York City

    6 reviews

    5.0

    6 reviews

    Dined on September 14, 2018

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The place was fun and food was really good as well.

    Is this helpful?

  38. RachaelV

    New York City

    7 reviews

    5.0

    7 reviews

    Dined on September 3, 2018

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was great. Atmosphere nice and wait staff was great

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  39. BarbaraN

    San Francisco

    1 review

    3.0

    1 review

    Dined on September 1, 2018

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3
    We were well received. Manager and server were super friendly. Our server, however, forgot to put in one of our meals. The rest of us were done eating before her meal came out if the kitchen. Our server apologized, but no restitution was made which was too bad. Food was a bit pricey for the quality.

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  40. BonnieW

    San Francisco

    1 review

    5.0

    1 review

    Dined on July 28, 2018

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was excellant..service great!....would reccomend to anyone

    Is this helpful?

FAQs

Carmella's Cafe is rated 4.5 stars by 58 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 1 time today
Google Map for Carmella's Cafe

8530 Seneca Turnpike, New Hartford, NY 13413

Additional information

  • Neighborhood
    Utica
  • Hours of operation
    Mon–Sat 11:00 am–12:00 am Sun 9:00 am–12:00 am
  • Price
    $30 and under
  • Cuisines
    Italian, American, Pizzeria
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    Private Lot
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar Dining, Bar/Lounge, Beer, Cafe, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Late Night, Patio/Outdoor Dining, Private Room, Weekend Brunch, Wheelchair Access, Wine
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