Carluccio's - Richmond

4.2
109 Reviews
£25 and under
Italian
Just a stones throw from the station, Carluccio's Richmond provides an ideal spot for breakfast, lunch and dinner. Sit up at the bar and enjoy one of our exciting cocktails, lunch al fresco on our outdoor terrace or a cosy dinner in our inviting restaurant. Enjoy our exciting new menu, comfortable seating, beautiful décor and of course, excellent customer service.
What 109 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.3
service
4.2
ambience
4.2
value
Noise · Moderate
91% of people would recommend it to a friend
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GK
GrahamK
1 review
Dined on November 4, 2020
Overall5food5service5ambience5

A most enjoyable evening with good service
Recommend

CC
ChrisC
1 review
Dined on November 4, 2020
Overall4food3service5ambience4

risotto well over cooked everything else great
can you check if a bunch of keys were found please for mini
kr chris

OT
OpenTable Diner
London
3 reviews
Dined on November 4, 2020
Overall5food5service5ambience5

👍🏼👍🏼👍🏼👍🏼 was a great night good atmosphere and delicious food

F
Funnyone
London
48 reviews
Dined on November 3, 2020
Overall4food4service4ambience4

Nice evening on the heated patio! Because the restaurant was in tier 2, the external patio was fully booked. The patio heaters were not bad, and we didn't get too cold. The quality of the food was good, even if on the pricey side. I would recommend.

JS
JacS
London
1 review
Dined on October 30, 2020
Overall4food4service4ambience4

Service was good as was food. Lamb rump was really good

F
Francis
London
5 reviews
Dined on October 30, 2020
Overall4food4service5ambience3

One of the best Carluccios. Excellent food and service. Not too many children.

OT
OpenTable Diner
London
1 review
Dined on October 23, 2020
Overall5food4service5ambience5

Just lunch with a friend. We often go to Carluccio’s. Enjoy the special lunch menu.

M
Melanie
London
5 reviews
Dined on October 22, 2020
Overall5food5service5ambience4

Tasty food, nice staff, overall a really pleasant experience

SW
SukhiW
1 review
Dined on October 21, 2020
Overall4food4service5ambience4

Totally is what it says on the tin. Great value fayre in a very pleasant setting and really attentive service. The restaurant made a lovely gesture with a birthday dessert. The kids love this restaurant. We’ll be back.

LH
LizH
London
1 review
Dined on October 17, 2020
Overall5food5service5ambience5

Friendly attentive staff, reassuring adherence to safety regulations, deliciously fresh food and cosy, chilled decor. The vegan brunch is a winner!

OT
OpenTable Diner
London
3 reviews
Dined on October 16, 2020
Overall5food5service5ambience5

Everytging was amazing, the food is delicious!!

TJ
TrevorJ
London
4 reviews
Dined on October 12, 2020
Overall5food4service5ambience5

We had a great breakfast and enjoyed the quiet attentiveness of the staff. The poached eggs were particularly good

TG
TraceyG
Berkshire
1 review
Dined on October 11, 2020
Overall4food5service4ambience4

Nice to be eating out with lots of atmosphere again.

ED
EmineDS
London
5 reviews
Dined on October 11, 2020
Overall5food5service4ambience4

It was good and the lady who help our table and arrange staff really good. But after the service not very good.

S
Samme123
London
10 reviews
Dined on October 10, 2020
Overall4food4service5ambience4

Safe, great service, lovely food. Highly recommend.

JS
vipJohnS
London
18 reviews
Dined on October 9, 2020
Overall4food4service4ambience5

Breakfast for one , which was great .

I had the vegetarian, and thoroughly enjoyed it and would have it again .

John 👍👍

OT
OpenTable Diner
1 review
Dined on October 6, 2020
Overall4food5service5ambience4

I felt very safe. The food was delicious
And The staff were very attentive. It has a good atmosphere and I would recommend Carluccios in Richmond

MS
MarianaS
1 review
Dined on October 4, 2020
Overall5food5service5ambience5

Well service and good food as usual. Nice kids menu.

G
Grog
New York Area
1 review
Dined on October 2, 2020
Overall3food3service2ambience3

Asked for water twice, had to choose food there and then and didn't have much time. Long wait for food just generally not great service

L
Lxoom
London
4 reviews
Dined on October 2, 2020
Overall4food3service4ambience3

Not fine dining but good enough for a family special occasion

Q
vipQwerty
London
5 reviews
Dined on September 27, 2020
Overall5food4service5ambience4

Let’s try and keep this open. Best value in Richmond. Organic Malbec isa steal at £27.

OT
OpenTable Diner
1 review
Dined on September 26, 2020
Overall5food5service5ambience5

Birthday dinner! 😃

JS
vipJohnS
London
18 reviews
Dined on September 24, 2020
Overall4food4service5ambience5

Hadn’t had breakfast there for a while ,but it was was great .

Very good service food , plus a lovely table by the window .

John 👍👍

ML
MarionL
London
2 reviews
Dined on September 23, 2020
Overall4food4service5ambience5

Very pleasant light lunch sitting outside. We appreciated the distance between tables and good service

A
Andrew
London
2 reviews
Dined on September 22, 2020
Overall5food5service5ambience5

I had booked a standard table but as the weather was good I asked to move outside. This was easily accommodated and a drink was offered whilst I waited for colleagues.
The service was Both friendly and conscientious

HT
HelenT
London
2 reviews
Dined on September 21, 2020
Overall4food4service4ambience4

We had brunch outside as it was a lovely day. It IS on the main road in Richmond but the noise was dealable with! Carluccio's seemed very organised from the Covid point of view and we had delicious eggs florentines and coffee. The staff were very friendly and it was a good experience.

S
Sophie
New York Area
3 reviews
Dined on September 19, 2020
Overall5food5service5ambience5

Additional measures all in place but not obtrusive & made it possible to have a relaxed and enjoyable evening. Good food & great service

JC
JanC
London
1 review
Dined on September 14, 2020
Overall5food5service5ambience5

We sat just inside the open door which was great as we were in the fresh air without being in direct sunlight!!

CB
CeeBee
London
1 review
Dined on September 8, 2020
Overall5food5service5ambience5

Your forks make eating spaghetti very difficult. Difficult to rotate fork as shaft very thin. Not a joke. Cabonara very good. CB

TC
TinaC
London
2 reviews
Dined on September 6, 2020
Overall4food4service4ambience4

Nice to go out to for lunch and enjoyed the excellent pasta

LO
LuisO
1 review
Dined on August 31, 2020
Overall3food5service4ambience3

Overall the night was great, The food taste amazing, the Focaccia with oil is awesome.

We got a table for 2, and nobody was seated in the next table to us, so in social distancing that is a Thumbs Up.

Our booking was at 9:00 and we arrive 20 minutes earlier, with no problem to be seated immediately.

We got the Eat out to help out discount so the price was better than usual.

The only down side was at the time to order dessert, they didn't have Tiramisu, when the waitress told us this, she added well to be fair the kitchen is already close so it is as a favor if you want to order dessert.

That was really upsetting to me as nobody told us that the kitchen was closing when we ask for the dessert menu. We left without ordering it, IT spoiled a bit the night.

OT
OpenTable Diner
London
2 reviews
Dined on August 31, 2020
Overall1food2service1ambience3

Poor service and very unfriendly staff. Took 40mins for food to arrive. After 25mins of waiting they told me the BEEF RAGÙ PAPPARDELLE pasta dish I wanted was no longer available and I settled for the gnocchi which was ok but nothing I or any half decent cook couldn’t make at home. The SEAFOOD LINGUINE was not a traditional or authentic linguine; they used the wrong type of noodles for one! Only had maybe 3 pieces of prawns, although the mussels were aplenty. It tasted good at least.

Nevertheless, the staff were very unfriendly and the service extremely poor. Nice ambience but would not return.

OT
OpenTable Diner
London
2 reviews
Dined on August 31, 2020
Overall5food2service4ambience5

The chicken risotto was amazing, however the steak that we ordered came completely cold. Disappointing

LC
LauraC
1 review
Dined on August 31, 2020
Overall2food3service1ambience3

The night started of well with a delicious starter. Ordered 2 mains, 1 we were very happy with but the 2nd was not what we expected. We ordered the beef ragu pappardelle. We were served a tomato, cheese, olive pasta with a bit of beef. We called one of the servers(we never complain but thought this was worth doing so) and told him our thoughts. He was polite and said he would get a new one made for us. The new one arrives worse than the first one. When we raise our thoughts he gets angry, yelling at us. Saying there’s plenty of beef and we aren’t at an American diner. Firstly there really wasn’t but if that’s how they make that dish he could have just asked if we would like a different dish. Secondly we have both dined in Italy so our expectations aren’t obscene or anything. I have never dealt with such bad customer service from someone, this is supposed to be your manager as well. Our original waiter had amazing service so thank you to him. Great food other than that.

LC
LisaC
London
2 reviews
Dined on August 31, 2020
Overall5food5service5ambience5

Very efficient staff would go again nice experience

R
Rick
1 review
Dined on August 31, 2020
Overall4food3service3ambience4

We went when they had the Eat Out To Help Out deal so it was very good value for money, however if it had been the full price it would have been expensive for what it was. Children’s menu Portion size is tiny, so if you have good eaters you might consider the adult portion. The roast rump of lamb was very good actually and so was the steak. The only real disappointment was the tiramisu which was clearly not fresh and had been defrosted - the bottom of the tiramisu was very wet and watery; yuk! Couldn’t be bothered to complain about it as we were getting 50% off and they were extremely busy.

M
Magda
1 review
Dined on August 31, 2020
Overall4food4service5ambience4

I have always enjoyed Carluccios but disappointed that our first 2 choices of wine were out of stock, which meant that we had no choice but to order a bottle of wine that was more than £10 over our original first and then second choice. I would have thought that as it was a bank holiday any restaurant should have planned ahead especially as every customer had to book a table. Otherwise food was good apart from the disappointment of lack of meat slices in the anti pasta starter. I’ll remember to stick to something else in the future.

DL
DanL
1 review
Dined on August 31, 2020
Overall5food5service5ambience5

Great food and place to dine, excellent service, will definitely be returning

A
Ashley
1 review
Dined on August 31, 2020
Overall5food5service4ambience4

Best Carluccio’s I’ve been too, staff are lovely, food is amazing and overall a lovely time!

MB
MaggieB
London
1 review
Dined on August 31, 2020
Overall3food3service3ambience3

The food was fine but the service was confused and despite apologies it did detract from the experience.

FAQs

Carluccio's - Richmond does offer delivery in partnership with Deliveroo and Just Eat. Carluccio's - Richmond also offers takeout which you can order by calling the restaurant at 020 8940 5037.

Carluccio's - Richmond is rated 4.2 stars by 109 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.