Cantina 1511 - Park Road Shopping Center
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Great as always, a family favorite place to eat!
I am normally a fan of this restaurant, so this is only related to one visit. I had reservations that ended up being cancelled due to a loss of electricity. We were not notified that the store closed, so we only found out by making the 30 minute drive to Park Rd. to see the sign on the door. We then called the Ballyntine location to see if we could put our name on the list. Even after explaining our situation, they still refused to put our name on a list over the phone. We have been there a number of times without issue, but I did not feel cared for as a customer on this trip. We chose not to make the trip to any other ballyntine, so we opted to eat at 37 Sol, which is a great place to eat too.
Great food. All of it was fresh. The staff was friendly. Alcohol was good as well.
I typically love Cantina, however we were disappointed with the service and the food in one our orders was not very good (very little steak and too much rice and beans in the burrito).
The tacos were excellent!
First time going since it’s been in this location and I have no idea how long it hasn’t been on East Blvd. Definitely not as quaint as the old location on East, and won’t travel the 15 miles out of my way for Mexican food in what feels similar to an On the Border type atmosphere. No need for a reservation the Saturday night we attended (non-holiday). Food still equally as delicious (five cheese queso!) as remembered. Ideal if you live within the area.
Food and service were good. My drink was not worth the cost or calories. Should have stuck to water
We love it! Comfortable, not cold, good food. Nice waitress.
Food is always good. Service was not up to the usual standard we expect from Cantina.
Thank you for your business as well as your feedback, we appreciate you taking the time to let us know about your visit. We are so happy to hear that you enjoyed the food, but we are disheartened to hear that the service was not up to par. Please contact us via our website so that we can get more details regarding your visit so that we can make sure to address those concerns.
The Server was very good, but slow. Not his fault, just trying to handle too many tables. One table next to us left before ordering and another one waiting over 10 mins to even be served water.
Excellent service and food
Kelsey was amazing
This was not a great experience at Cantina 1511. The food was good and our server was very nice but she was extremely stretched and it took a while for her to get to us. The place was not terribly crowded but the noise level was very high. My biggest complaint was the location of the table that we were seated. It was right next to the kitchen. It didn’t bother me at first but as we sat there and listened to staff slam things around and talk loudly it became awful. Five of us were at a table for six(3 seats on each side of table) and my son at the end of table could not hear anything we said. We shouted and leaned a lot. Not a great experience for sure!
Great food and service!
Food and service were very good.
Took our friends visiting us on their Easter weekend swing through and enjoyed awesome food and of course a pitcher of sangria!!! Dale took great care of us and made sure not to rush us as we finished every drop of it!!
We had family in town so we took them to Cantina 1511 which never disappoints. Our regular waitress, Jackie, was outstanding. Everyone there was friendly and attentive. Thanks again.
We sat there for prob about an hour with chips salsa and added guacamole. Thank god we had something but the server as sweet and bubbly as she was NEVER PUT in OUR FOOD! Like really lol we were watching other tables receive theirs and the place was no where close to busy. By the time she came and realized after we told her she was sorry but that’s about it . Could’ve At least comped the Guac or a drink or something.
So no I prob will not be returning and yes this was my first time !
Cantina 1511 is easily one of our go spots for casual dinning in the Charlotte area.
The food is extremely fresh and delicious while the service is always good. This trip was no exception.
Our server Jackie was friendly, funny, and informative.
I can’t wait until next time.
Mediocre food, mediocre service. We had reservations but no one had checked the computer and we had to wait. Table next to us sat down after us but got served first. Queso came out with underneath burner that wasn’t working... why bother with it?
Hi Kenny- Thank you for you feedback as well as your business. We are sorry to hear that your visit was not as enjoyable as we all would have expected. I will forward your comments over to both the service and hospitality manager so that we can address the issues that you experienced with both the host stand and the server. I can assure you that we take all comments, both positive and negative to heart, and we will work hard to make sure that these issues do not occur again.
Food was good, service was good. I had the Mexican Barbacoa and it was delicious! Wife had the Chicken Chimichangas and she said it was good. Place is clean and nice ambiance as well.
Waitress and management were very happy and attentive! Food was delicious as usual! Very clean as well.
Katie- We are honored by the review you posted about your experience with us. While we are constantly told face to face how much customers enjoy our service, it takes a very special person to proclaim to the online world that they should check us out. You are one of those individuals and we are proud that you do business with us.
The food is always great, as well as the cocktails. Very casual upbeat environment that is good for a group or kids.
Valentine’s Day quick date. Food was great and we had excellent service!
My wife and I love Cantina 1511, the food is great, the service is awesome.
Superb Food!! Excellent Service!!! Fun Atmosphere!!!!
I see that you visited our business last week. We appreciate your conveying thoughts with fellow consumers who hopefully might be our future satisfied customers as well. As you probably realize, consumer reviews are the number one determinant for influencing other consumers. Thanks and thanks again for your patronage. We look forward to your next visit with us.
Cantina is always consistent with great service and good food. They have multiple TVs for watching sports and a great bar
Great food and service!
Excellent food. Friendly staff. Family friendly
Summary: go eat here.
Chips & Salsa define a taco joint, right? Well, their Chips & Salsa are muy delicioso. The margarita pitcher was very good and the tacos were plump & quite tasty.
A few details about the ratings:
- Service got a neutral because the guy was really weird and kind of rude but in a personality way, not like he was intending to do so. The woman who visited a few times was very pleasant.
- Value always gets a bad rating because everything is always too expensive everywhere (unless you're at Maria's Grill on Sugar Creek). Two tacos and a pitcher, plus tip, set me back about 65 bucks.
We ate at Cantina on NYE with a large group of friends. Our server was fantastic ( I wish I remembered her name- we sat in the high top table section if that helps). Food is always great here!
Needed a quick and good meal on New Year’s Eve. Server was great. Food was what we anticipated
Very disappointed. This place is on it's way down. Quality and preparation of the food was sloppy, served luke warm, with weak condiments... A whole quesadilla served with a teaspoon of quac, and then they charge you for a side order. Too much good competition to waste a night here again.
My food was alot messier than usual and the service was terrible. we ended up leaving after waiting 10+ mins for to-go drinks.
The quality of the food here has declined over the years, even when ordering the same meal as in past. Different suppliers maybe?
Had to ask for water refills more than water once tonight and it wasn’t overly crowded.
Great food. Good service. Attentive staff.
Nice atmosphere and very good service
However food left much to be desired
Fish was extremely salty
Chicken overdone and rubbery
Table side quacomole was left with too many large pieces of avocado.
Always great food and service. The guacamole they make at your table is consistently great. We had cheese quesadillas, and a multitude of tacos, bean/rice and plantains this trip. Again, always yummy.