Canta Napoli Pizzeria Inc
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Moretti's Ristorante & Pizzeria - Hoffman Estates
Fri, Sat 11:00 am–10:00 pm
The service was extremely slow, although we were the only people (8) in the restaurant. The waiter/owner/manager (not sure) took our order. Food took forever to get to our table, once the food arrived (45mins) he gave the plates to the wrong person on our table. Quality of food was not good, dessert was still frozen, and the espresso, was watered down to American coffee consistency. Will not go back again. Very disappointed.
The waitstaff brought our check before the entrees were served, this was after waiting an unusually long (over 45 minutes) time for an empty restaurant on a Saturday night. The waitstaff was unaware our entree's were never served, hence not even coming by to check on us during the wait. We were offered a free dessert for the mix-up and the tiramisu that was served was completely frozen. The pasta meals that were served had sauce that was very bland. The calamari appetizer was not fresh, had a previously frozen taste to it. The cocktails were good, but the waitstaff needs to be trained on how to serve a bottle of wine.
The food was excellent, especially the pizza. They also pour a good drink. And the service of Rose was great as well.
If I could give zero stars I would. We had the worse dining experience here on a Friday evening with an early reservation at 5pm. There was only one other table filled. Our waiter who was obviously not trained well, let us know that the Specials of the Day menu was not yet available. We ordered the Bruschetta app, a Salad to split and their Polenta Chicken Ragu dish. The restaurant began to get busy and our waiter disappeared. After 25 minutes and no appetizer or salad and realizing that others were being served food, I went up to the front to inquire. Within 5 minutes we received the bruschetta but not from our server. It was dry, no olive oil, and the bread was not toasted. I had to again go up to the front to ask for the remainder of our order after more time went by and no food. It was a Frdiay evening and the restaurant was then full. The Polenta Ragu arrived but was with a white sauce and not a Ragu. I asked the waiter what happened and was told that the Chef prepared it differently tonight. Well, it was not good at all. The polenta was grainy and gummy The sauce had a good flavor but did not pair well with the polenta. The shredded chicken was scarce. Salad?, yes had to get up and ask for it again. A painful 75 minutes! This seemed to be an all around mess. Manager, cook and waiter problems result in my not ever returning.
Nice neighborhood restaurant with outdoor seating available. The service was excellent and the food was very good.
Love this Restaurant, however, they need more help. It appeared our Waitress was responsible for the entire Restaurant, inside and outside tables. Needless to say there were long delays between serving of food courses. This was on a Mondy evening and the Restaurant was busy. Our food was excellent, wine excellent and dessert was delicious. Happy Hour is from 4:00-6:00pm. We were seated at 5:15pm, however, we had to find a person to take our drink and appetizer order, it was 5:44pm and no one had yet been to our table to take an order.
Poor Service / Good Food - We had a party of 9 people on Friday evening when music was playing. We were seated indoors. It took three hours for us to complete our meal. Luckily we were not in a huge hurry but we needed to keep getting up to find the waitress to ask her to take our orders, get extra stuff, give us our check, etc... I don't think I should have to chase down the wait staff. That being said, it was probably really busy with the music group playing outside and the food was really good. They probably need to add more wait staff on the weekends.
Nice outdoor patio and good Italian dishes. Also nice wine selections!
Good happy hour menu and prices. Friendly service.
Made reservations and their power was out, you would think that you would be contacted about such things... went to station 34 instead.. was great!
Went on a Friday night with friends. Everyone enjoyed their meals but thought they were a bit pricey. Salads were crisp and fresh. I had the pizza, it was ok, not really worth $15.00. Service was ok, had to wait till the end of my meal to get a refill, but there was a large party to tend to. Atmosphere was very nice.
Not the best Italian food, ordered tomato soup and it tasted like canned tomato sauce. We also ordered pasta. It was just plain tomato sauce, pasta, and cheese with little to no flavor. Atmosphere was nice, though. Service was okay.
Canta Napoli - Joe is new and moving the taste forward. We’ve been regulars for a few years and this new addition will keep us coming. You go Joe! Yum!
Food was good but service was a little slow. We had no where to be so it was fine that the service took a long time. Friendly staff and good food.
Food is very good but it does take a long time to prepare. We were there and there were only 3 other tables being served. Our meals took 25 minutes to prepare.
Deliciousness! And terrific, attentive service.
Absolutely terrible service. Food was very good, but not worth being treated so poorly.
Our server was also the bartender, so it took a while to place our order and then for her to deliver it to us (took a 1/2 hour to get our food after we ordered, which should not have been that long given the restaurant was less than 1/2 full). It was obvious the food had been sitting under a warmer before it came out (asparagus was luke warm, the potatoes has a “film” on them); my order was also incorrect. After reading on a neighborhood FB site how accommodating they were to GF eaters, I was excited to eat there. Unfortunately it was a let down for me. My husband is not GF, and his experience was a 6/10.
While it was a holiday, the food took over 40 minutes. While service was nice, it was very noticible that they were very understaffed.
This was a good family owned little place near home. Food was good and staff very friendly. The gnocchi was very good!
We had a lovey Thursday evening dinner. Great service, great food. I had the cedar plank Salmon with the brussel sprouts (YUM) and my husband had the Italian pot roast. We both enjoyed our meals. Try those brussel sprouts -- they are amazing with a little kick to them. YUM
When we arrived we were informed it would be a 30 minute wait until our table was ready. Even though we had reservations. It was another hour until our food was served.. our waitress was very nice, but it was obvious management had not trained her in food handling. We’ve been to this restaurant three times, each time was a wonderful experience. So disappointed in this evening’s visit.