Cagney's Steakhouse

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1. KS

   KelitaS

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   overall3food2service3ambience5

   Ambiance is beautiful. Atmosphere and music is 10/10. I really enjoyed my night here. However, the service was mediocre. Drinks where amazing. Food was below standards. It was like ordering a steak from moxies. You cannot menu your items as a la carte but serve the food as 1 meal. I purchased a ribeye which was bland and cut thin. Was not expecting that. My mash potatoes where bland, not even garlic powder was sprinkled in there and disappointedly served on my plate as if it was apart of the meal but I was charged $9 for it as a separate dish. Overall 3/10.

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2. TR

   ThanzeemR

   Toronto

   7 reviews

   vip
   2.0

   7 reviews

   Dined 2 days ago

   overall2food1service3ambience4

   Noisy restaurant with nothing to speak of off, fancy food. Literally the mushrooms with my steak and the Buffallo Mozz salad was my favourite part of the meal. The steak...all came well done and was like rubber by the time it hit the table, even the medium rare. They gave us almost expired nasty frozen Walmart cheesecake for my friends birthday shout out. I mean, I'll pay for it, it doesn't have to be complimentary- atleast bring us edible cake from a nice bakery or so! And server, bless her soul, she tried her best to keep up bur there was a lot going on for us to get real attention from the wait staff. Over all: I'll give this one a skip and head elsewhere for the same price point and experience (like the one that rhymes with Leg)

   Cagney's SteakhouseResponded 2 days agoThank you for your comments. We always do our best to ensure our guests' satisfaction, if they express concerns during their visit. We appreciate your patronage.

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3. GM

   GithuM

   Toronto

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Went here for an anniversary dinner. Our server and the manager were great and checked in on us multiple times. Food and drinks were prompt. Great ambience too.

   Cagney's SteakhouseResponded 2 days agoThank you very much for your kind comments. We appreciated the opportunity to make that a special evening for your anniversary.

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4. BJ

   BurtJ

   1 review

   1.0

   1 review

   Dined 5 days ago

   overall1food2service3ambience4

   The Oysters were Awesome. I ordered a $66 dollar steak that was definitely purchased at Loblaws or Metro. The fact I had to pay an additional 18.00 for a potato and 5 pieces of asparagus. Grrr I cannot say enough of how over priced it is. WAY OVERPRICED!!!!

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5. ND

   NatashaD1383

   Toronto

   7 reviews

   5.0

   7 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   We really enjoyed this restaurant the food was amazing, we came here for dinner for my husbands birthday. The service was great, ambience was wonderful - I will definitely be back!

   Cagney's SteakhouseResponded 5 days agoNatasha, thank you so much for your kind words. We look forward to serving you again soon!

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6. OT

   OpenTable Diner

   Toronto

   1 review

   1.0

   1 review

   Dined on January 30, 2023

   overall1food2service2ambience4

   Unfortunately our experiences was diminished the moment the manager decided to speak to us about tips amount. Not taking note that my drink had to be made twice (he tasted them). Food was cold, our server felt rushed due to the lack of workers and her tables.

   Cagney's SteakhouseResponded 6 days agoThank you for sharing your concerns. It was disappointing to see a $5 tip on a $145 bill (incl. taxes). The manager inquired if you had an enjoyable evening. You only mentioned minor issues that had been promptly addressed by the server. We feel our attention to our customers is a reflection of the respect we feel for them. Thank you for your patronage.

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7. C

   Cliffeyy

   Toronto

   7 reviews

   vip
   3.0

   7 reviews

   Dined on January 29, 2023

   overall3food3service3ambience3

   Used to be good but not anymore. Quality of the food is good but taste is missing and prices have gone up a lot to justify it.

   Cagney's SteakhouseResponded on January 29, 2023Cliffeyy, thank you for taking the time to share your comments. We regret you did not enjoy your visit. If there was a quality issue with your meal, it's unfortunate you did not bring it to the server's attention. We always aim to make it right. We trust that next time you will communicate your concerns during your visit. We look forward to seeing you again soon.

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8. A

   Antonio

   Toronto

   2 reviews

   vip
   2.0

   2 reviews

   Dined on January 29, 2023

   overall2food1service2ambience1

   The problems started when we first arrived. The access to the reception podium had many people who were lingering after there dinner on their way out. Couldn’t get to the podium to announce ourselves but the manager saw us and saved us from any further delay. Getting attention from our server was quite a task and waited considerable time to get our order. Ordered a Greek salad on the menu that did not list the mixed greens at all and when it arrived was the main ingredient and clearly not a Greek salad. Ordered a $66 16 oz boneless ribeye medium, $9 asparagus, $9 mashed potatoes , 2 x $10 jumbo grilled shrimp and $9 French fries all to be shared as the standard for a steakhouse that does not include sides is family style shareable sides including the steak which should have been cut and shareable as well. Two heated plates should have been provided for us. Here is where things really went sideways. Steak, 2 shrimp, mashed potatoes and asparagus were served on a single dish and the fries which came about 5 minutes later were on a side plate. We had to ask for two heated plates. We asked why we received only 4 skinny asparagus at the cost of $9 and why it was the entire meal was set up shareable. Server stated this was how the restaurant serves there sides. My wife said she was at the restaurant with 2 other people and this was not the case and all sides were served as shareable in December 2022, a month earlier. The server maintained he had been working since July 2022 and this was not the case. We asked why the steak was rare and not medium as we requested. The server agreed and saw we didn’t eat 3/4 of the steak and asked if we wanted to talk to a manager? We said no because in our minds if enough red flags… We ordered Sauvignon Blanc and was told he would check to see if they had any as they ran out yesterday, Friday. A restaurant that is located next to an LCBO out of Sauvignon Blanc. We were forced to accept a Chardonnay. Terrible $250 meal!

   Cagney's SteakhouseResponded on January 29, 2023Antonio, thank you for taking the time to share your feelings. We regret that your visit did not live up to your expectations. We feel the server did his absolute best to satisfy you. He promptly responded to your every request. You consumed the majority of the meal you did not "enjoy". You were concerned about the portion sizes that have been standard here for many years. You pointedly declined to speak to the manager on duty. Our manager will be pleased to speak to you next time you come in.

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9. M

   Mike

   Toronto

   1 review

   1.0

   1 review

   Dined on January 29, 2023

   overall1food5service5ambience4

   Made a reservation requested special seating in the restaurant. When I arrived there was a bit of confusion on where I wanted to sit. The hostess was annoyed and rolled her eyes to another employee when I stated where I was hoping to be seated. Been to Cagneys several times in the past and would never expect this kind of treatment when you spend at least 300.00 dollars on dinner. Sad my date had to experience this on her first time coming to the restaurant.

   Cagney's SteakhouseResponded on January 29, 2023Mike, thank you very much for your comments. We are truly sorry that our personnel did not live up to the high standards of service we expect of them. We have identified this as a training issue. We will work hard to ensure our staff convey sincere respect and appreciation for all our guests. Please accept our apologies. We look forward to making your next visit a truly outstanding one.

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10. A

    April

    1 review

    5.0

    1 review

    Dined on January 28, 2023

    overall5food5service5ambience5

    ALWAYS delicious. Can't go wrong. Nice place for romantic meal or small get togethers. Beautiful decor! Staff are always great! Wish there were more drink specials as a little pricey. That said, There Tirmasutini and Gigi is "wow"!

    Cagney's SteakhouseResponded on January 30, 2023Thank you very much for your kind comments. We are working on some initiatives in line with your suggestions, details to be announced soon.

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11. J

    Johnson

    Toronto

    1 review

    4.0

    1 review

    Dined on January 28, 2023

    overall4food4service4ambience4

    Noise level was annoying, table for big group should never be set besides.other diners

    Cagney's SteakhouseResponded on January 29, 2023Thank you for sharing your experience. We understand that our guests want to enjoy a pleasant meal. It's also understandable that Friday nights are busy, so it's not always possible to assure an optimal noise level satisfactory for all guests. Nevertheless, if you have specific requests regarding seating, please always feel welcome to communicate them at the time of making your reservation or express that to the host upon arrival. We look forward to serving you again.

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12. M

    Mark

    Calgary

    12 reviews

    vip
    5.0

    12 reviews

    Dined on January 23, 2023

    overall5food5service5ambience5

    First time - amazing experience. Brenda (server) was on point - very attentive, as was Greg (manager). Had only read a few reviews and saw pictures and it did not disappoint. Saganaki (grilled cheese) an absolute must. Impressive wine list and perfect portion sizes. Will be back!

    Cagney's SteakhouseResponded on January 26, 2023Mark, thank you very much for your kind words! We're so happy our staff made your evening a pleasant one. See you again soon!

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13. F

    Fleming

    Saskatoon

    23 reviews

    vip
    5.0

    23 reviews

    Dined on January 19, 2023

    overall5food5service5ambience5

    Have been here many time, although the prices are going up this place is getting expensive, but excellent service and always good food.

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14. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 14, 2023

    overall5food5service5ambience5

    What a special way to spend an anniversary! Great service, tasty food and generous portions! The kitchen was very accommodating and dished out some incredible meals, beginning with fried calamari, followed by mussels, and then our mains: crab cakes and the veal chop parm. Our server was attentive and very friendly. This was a bit of a splurge dinner for us but well worth it!

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15. JS

    JacqueS

    Atlanta

    10 reviews

    vip
    5.0

    10 reviews

    Dined on January 13, 2023

    overall5food5service5ambience5

    Wonderful way to spend an evening

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16. HS

    HenryS

    1 review

    3.0

    1 review

    Dined on January 12, 2023

    overall3food2service4ambience4

    Steaks are okish but the shrimp is bad. Not sure if its not fresh but felt like was biting on a rubber and didnt tasted like shrimp

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17. RK

    RobinK

    Toronto

    3 reviews

    5.0

    3 reviews

    Dined on January 8, 2023

    overall5food5service5ambience5

    Great restaurant with fresh vibe. Service was great and food was excellent.

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18. J

    Joshua

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5

    Amazing service and great workers. The food was 10/10 and I would recommend it for others to check it out.

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19. OT

    OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5

    food was amazing ! our sever was very good and nice ! would come back again definitely.

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20. K

    Kristoff

    1 review

    3.0

    1 review

    Dined on January 5, 2023

    overall3food2service4ambience2

    Too expensive for the quality of the food being served. This place is not a high shelve place for the prices they are charging

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21. GP

    GPReveiws

    Toronto

    1 review

    4.0

    1 review

    Dined on January 1, 2023

    overall4food5service2ambience5

    Food was fabulous! Our waiter however was unfriendly and not engaging at all!

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22. PB

    PhilB

    1 review

    3.0

    1 review

    Dined on December 31, 2022

    overall3food5service1ambience3

    Server should be working the door at a night club, kicking out drunks.

    Report
23. SC

    SueC

    1 review

    5.0

    1 review

    Dined on December 27, 2022

    overall5food5service5ambience5

    Consistently good food, professional service, great ambience. Highly recommend.

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24. A

    Amoks

    Toronto

    3 reviews

    3.0

    3 reviews

    Dined on December 22, 2022

    overall3food3service3ambience4

    Not sure what to say about Cagney's -- looked at menu online -seemed decent however no prices. When I got there was shocked by the prices. My daughter and I ordered the New York steak 10 oz each (nicely seasoned and juicy) and the sauteed mushrooms were good. Mashed potatoes were bland! Loaded potato was half cooked with tons of mozzarella cheese melted on top with some kind of bacon (horrible)! Bearnaiise sauce not like the keg -- maybe this version was authentic? Not to our liking. My daughter braved it an ordered creme brulee -- custard beneath the carmelized sugar was cold! $163 later ......again not sure what to say....stick to The Keg!

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25. m

    mocrimz

    Toronto

    3 reviews

    4.0

    3 reviews

    Dined on December 21, 2022

    overall4food3service4ambience4

    The mashed potatoes weren’t as soft and lacked butter. The grilled calamari did not taste as well. The steak was good, and the shrimp was also good.

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26. SM

    SusanM

    Toronto

    5 reviews

    5.0

    5 reviews

    Dined on December 20, 2022

    overall5food5service4ambience5

    As always a beautiful spot to enjoy a meal with family and/or friends. Food was delicious. We weren't rushed and enjoyed everything. Nothing negative, but we were never asked if we wanted a drink - although we were asked whether we wanted either still or sparkly water, which we received, but we had to ask to order a drink when we were ready to order our food. All good and certainly would come back again! Merry Christmas Cagney's Team!

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27. TW

    TinaW

    Toronto

    1 review

    4.0

    1 review

    Dined on December 17, 2022

    overall4food4service5ambience5

    Great atmosphere, service and food.

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28. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on December 11, 2022

    overall1food1service1ambience1

    The customer was garbage the food was

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29. OT

    OpenTable Diner

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on December 10, 2022

    overall5food5service5ambience5

    Was in town from Florida

    Report
30. JS

    JacqueS

    Atlanta

    11 reviews

    vip
    5.0

    11 reviews

    Dined on December 10, 2022

    overall5food5service5ambience5

    Fabulous food.

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31. GW

    GaryW

    1 review

    5.0

    1 review

    Dined on December 4, 2022

    overall5food5service5ambience5

    Great service and exceptional food. The atmosphere was great.

    Report
32. TH

    TammyH

    1 review

    5.0

    1 review

    Dined on December 3, 2022

    overall5food5service5ambience5

    Awesome service amazing food little expensive but worth it! 🥂🥂

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33. P

    Patricia

    1 review

    5.0

    1 review

    Dined on December 1, 2022

    overall5food5service5ambience5

    Really great experience at Cagney. Great food, and customer service. A bit on the pricey side so be prepared to spend.

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34. K

    Katie

    Toronto

    1 review

    3.0

    1 review

    Dined on November 28, 2022

    overall3food2service4ambience3

    Thé service was very good! Food was ok, the crab cakes tasted more like mushrooms? Greek salad was made with spinach instead of romaine.

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35. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on November 27, 2022

    overall4food5service5ambience4

    Kids running around Prices are very high Service was good Food was good

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36. A

    Aleja

    1 review

    5.0

    1 review

    Dined on November 27, 2022

    overall5food5service5ambience5

    Excellent service

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37. MN

    MarshNicole

    Toronto

    3 reviews

    5.0

    3 reviews

    Dined on November 26, 2022

    overall5food5service3ambience5

    This is a BEAUTIFUL restaurant, food was AMAZING, such a NICE vibe. Our server didn’t tell us his name so we couldn’t call him by his name. We didn’t get bread like the other tables and he refilled our water with a pitcher from another table beside us which was extremely awkward!

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38. C

    Candy

    Toronto

    4 reviews

    vip
    5.0

    4 reviews

    Dined on November 20, 2022

    overall5food5service4ambience5

    Food was great and love the ambiance.

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39. NJ

    NicolaJ

    1 review

    4.0

    1 review

    Dined on November 20, 2022

    overall4food5service4ambience4

    For the area it is located in its a wonderful restaurant wasn’t expecting it to be that good but it was really good I recommend everything was lovely!!!

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40. A

    Arlene

    1 review

    5.0

    1 review

    Dined on November 20, 2022

    overall5food4service5ambience5

    Thanks for not cancelling my reservation, even though very late. I love the music playing, food and ambiance. Will be back soon

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