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- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
LOVED it! Food was amazing, service was great!
The ambience was quite beautiful and the staff was excellent. The food and drinks were really good.
This entire step up and decor was amazing. The only thing is that we had to keep asking for a refill on our bottomless rośe. Which was pretty annoying. The service was just ok. That’s really it.
Very slow, very poor service. No one has any initiative and or awareness of customer needs. The food is less than mediocre and overpriced. Stale old cheese on the charcuterie board, the burrata salad was like the bag lettuce from the 99cent store. I ordered bottomless mimosas and I had one glass in an hour and half. If I had to pick one thing the tea time was okay. Other than the cute pictures you can take there, this place is nothing more than an IG post. But for that you can go to meow wolf or area 15.
My wife absolutely LOVES this place!
The staff was attentive, the food was fantastic, and there were lots of great photo ops. Well definitely be back on my next Vegas trip!!
The overall experience was okay. Just that it took forever for a server to come to us and check on us. When the cafe was almost empty. We ordered the bottoms bubbles which was $20 per person and only had one drink because no once came around to check on us for another cup. That was highly disappointing. But food, coffee, and ambiance was great. Next time i will probably try a different location other than this one.
Everything was terrible. Would not recommend.
The ambiance is beautiful. The service was ok. We had a party of 4 and everyone received their food at different times. By the time I received my dish everyone was almost done with theirs. I believe the manager was one of our servers. She could use a bit more of a friendly attitude.
We were a party of 5 out-of-towners and we went for brunch here. We wished there were standard breakfast items available (pancakes, French toast, eggs, etc.). We made reservations in advance, but when we arrived no one asked for our reservation and there was not a table ready for us. We had a short wait, and then when we were seated it took a long time for a server to come to our table. We were worried that maybe our table had been overlooked or forgotten.
4/5 of us ordered mimosas (which came promptly!) and one person in our group ordered a latte. It took a long time for her coffee to come though, and by the time she got the latte our food was arriving and everyone else's drinks were about gone. When the food came, 3/5 of us got our food and the other two had to wait a while. The food was delicious, but we wished our food had been served closer together. We were all hungry and it was unfortunate that almost half of our group had to wait to eat.
Other that, the experience was good. The restaurant is lovely, especially for photos, and the menu has a very interesting variety. We all enjoyed our food, coffees, and mimosas. The portion sizes varied from dish to dish- some portions (like the smoked salmon on toast) were small for the price and some (like the waffles) were generous. The service could have been better, but the staff was friendly and the restaurant was clean with a good atmosphere. There were no errors or mistakes with our food, either. I would recommend coming here for a fancy coffee, a treat from the bakery case, or for photos, but I wouldn't recommend a full meal.
This was very disappointing. I expected more from a places that is so well talked about. Due to Covid seating and ordering are different from what I assume is their usual. How to order, access to the various menus etc., was not explained. Several of the items on the menu were not available, the staff was ill informed about the food and drinks. The service was slow and bad. Our food came out piece meal and we had to remind them of items that were missing. The food was mediocre, and the hot drinks came cold. We had to repeatedly ask for basic things like napkins and for plates to be cleared. This was the worst lunch/tea experience I've ever had. The only good thing I can say about this café is that the decorations were nice for pictures. I will not be recommending nor visiting this café or its sister location.
All women here. It was a nice perfect ambiance for my daughter and I to have tea
Service was terrible! Hardly anyone there and our drinks were given after we ate our food at the very end. Food was overpriced but what made it worse was the service! Employees had a bad attitude and took forever to ask for a napkin.
Contactless ordering is cool, but no one told us about it and no posted menus so had to guess on our own. Main dishes were not brought at the same time and drinks brought after food.
Food was not made in-house. Everything was just heated up, quiche was over cooked with burned edges, waffles cold within seconds, bananas and avocado patchy brown. No placemats so plates slid on table and drinks served in plastic and paper cups.
I really wanted to love this place since it is so cute but this place probably had the worst table service I have ever experienced. Definitely need management to get in and tech the waitresses the etiquette on checking in with customers. It's such a shame because the food was phenomenal.
I wanted somewhere fun for a lunch and this was the perfect place. It was my third visit, but my friend’s first. She loved it and it made a rare get together even more sweet. Love this place!
Cute place but the food wasn’t great & the service was horrible! There was plenty of staff but they just didn’t care. Had to get up & ask for check 2X.
Been here multiple times and usually love coming here every time we are out in Vegas. Service was absolutely horrible this time( if you could even call if service.) Staff was rude, cold and very unhelpful.
Waited too long to get in, nobody came up and said give them few minutes, stood there, being ignored
Told my coworkers not go there. The food the coffee not worth the money!
It was a really cool experience, I’ve never been to another restaurant anything like it. Me and my friend both really enjoyed our time there. I will definitely be coming back.
Very cute place but service was horrible. Very inattentive personnel and food ordering took long and food even longer. Definitely not going back!
This place is fantastic! Took my daughter for a special mom and daughter day! She loved the atmosphere and the food! I did as well. My only complaint was the service was a tad slow. It was quite busy though so I’m sure understandable! Have to try the Churro Waffles!!!
All of are drinks came out separately. We came for my daughters birthday which her and her little sister received there drinks last. Are food only came for my husband and I. I had to remind them again for my kids desserts. When the desserts arrived, I asked for 2 plates, which they never gave us. The servers were nice but it seemed understaffed and I would appreciate at least the birthday girl and her sister getting their drinks and food first since they are children and were excited. Will not be going back unfortunately.
Mediocre at best. The decor was beautiful however the service and lackluster food and drink left much to be desired. We waited 30 minutes for our check and then another 20 to pay the bill until we finally went to the counter. There were about 6-7 people working but only one taking orders, serving food, and bringing the check. I was so disappointed, my daughter was visiting from out of town and we were really looking forward to our brunch. What a let down
I made a reservation over a week ago on open table and I walked into your facility only to find out that the whole restaurant was booked by a baby shower and no one ever called to let me know that it was canceled. The girl at the front told us that they called everyone from OpenTable and I told her that was a lie no one has called me or left a voicemail and I showed her my reservation that was pending, and we were forced to reserve another place last minute and this was a special occasion for my sister’s birthday. I’m not sure if I would ever go back to this place due to the inconvenience that caused us today. To say I didn’t have a phone number on my open table is not true, and whoever was in charge of calling to cancel reservations did not do their job! This has never happened to me on open table before and I have always received texts and calls
Good food and drinks, the cafe is so cute and I loved my experience.
Pricey and not a lot of good choices for the price ...waitress was messy needed to iron shirt and comb hair
truly a delightful time...great service, delicious food and such a lovely atmosphere...very very nice!
The first time I came here I loved it, unfortunately this time the service was very slow, they forgot part of my order and when the food arrived it was cold.
My reservations were not honored and my daughters birthday celebration was ruined. I was promised by the manager an email to discuss a resolution by Saturday night and it is now Tuesday and I have not recieved any correspondence from her yet. Terrible customer service and disappointing manner of dealing with grievances.
Really cute place and very girly! Great for a girls lunch or celebration. Service has been subpar the last 2 times I’ve been there.
Such a cute place full of beautiful decorations and wonderful afternoon tea. Unfortunately I was very disappointed. Since we are celebrating a belated Valentine and Anniversary my partner was willing to go to this girly place with me but the outcome was just. Everything was good but very poor service. They sat us at a table that was not yet clean (during Covid) , receipt from prior customer stick around the entire time.
Overall I like the atmosphere, the food and decorations.
Likely I will not return because feeling welcome is very important me and this place absolutely did not give me that welcoming feeling.
Valentine’s Day celebration with my daughter
I would say that I was not particularly impressed with this location because I booked a 12:30pm reservation, arrived at the location with my party at 12:20pm, and was not seated until 1:15pm. I understand that the restaurant had limited seating, however, upon arrival, I waited to check in and instead of being asked if I needed to check in, one of the workers spoke passed me, to a woman who was walking in with her party. She did not even acknowledge that I was there until I said, “Excuse me, ma’am. I have a 12:30pm reservation.” She politely explained that they were backed up. I stepped outside with my party and had not been spoken to by anyone who worked there until 1:15pm. One of the employees came outside and asked who had been waiting. My party raised our hands and we’re not acknowledged. Again, I had politely explained that I had a reservation for 12:30pm. She took the other party in and said she would come back to seat my party. After a few minutes, my party and I were seated. The food was great, however, one member from my party waited for an hour for her breakfast sandwich. Overall, I love the vibe of the café, however, I did not appreciate the service at this location.
I heard so many great reviews, but I was not impressed. The service was weak and the food was ok. It was way overpriced. We got a basket of kettle chips and 2 lunch orders (protein plate & sandwich) and 2 glasses of champagne for $72. I asked for a borthday cupcake for my friend and they brought what they had left 0 which was a stale donut and when she bit into it there was a plastic candle holder. :(
This place is so cute first of all!!! The decor and the ambiance is cute and girly and like something you would see on instagram. They have a lot of options for food which is surprising. Their lattes are great and they foam them with cute designs!! The service was really nice and they were friendly. I will definitely be back here again!
Love their coffee and food. Love the ambiance. love the service and standards for covid.
Café Lola offers takeout which you can order by calling the restaurant at (702) 840-3362.
Café Lola is rated 3.5 stars by 38 OpenTable diners.